Mercure Lyon Est Villefontaine

Villefontaine 45.62682200, 5.16764300 , Parc Technologique - 20 Rue Condorcet (Show on Map)
7.9
Good


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Summary of reviewsMercure Lyon Est Villefontaine is strategically located between major travel routes, making it a favored choice for travelers heading to the French Alps or exploring the Rhône-Alpes region. Its proximity to the highway and popular attractions, such as a designer outlet village, adds to its convenience. The hotel impresses visitors with secure parking facilities and welcoming environments enhanced by amenities like indoor and outdoor pools, a spa, and a gym. Families find the spacious studio apartments particularly appealing, offering a practical and comfortable solution for those traveling with children.

Guests commend the breakfast offered, which features excellent quality and a wide variety of options, including selections that cater to dietary restrictions. Families benefit from the complimentary breakfast for children, contributing to an economical stay. Although the dining experience receives mixed reviews, guests appreciate the convenience and taste of the food, especially the salmon, alongside the friendly staff and good value packages.

The hotel's rooms are often praised for their cleanliness, comfort, and spaciousness, with comfortable beds and pleasant decor enhancing the overall guest experience. The duplex rooms stand out for families, providing ample space and personal amenities like jet baths. While some reviews note areas for improvement in cleanliness and maintenance, the hotel's clean and welcoming atmosphere generally fulfills guests' expectations.

The staff at Mercure Lyon Est Villefontaine are consistently acknowledged for their friendliness, attentiveness, and professionalism, contributing significantly to a pleasant guest experience. The wellness facilities, including the well-equipped gym and heated pools, receive positive feedback for their convenience and comprehensive offerings, adding to the overall appeal of the hotel.

With high praise for its secure parking and ample facilities, along with its ideal location and family-friendly accommodations, Mercure Lyon Est Villefontaine is a reliable choice for travelers. Despite minor critiques, the hotel's focus on comfort and strategic benefits makes it a commendable stopover for those exploring the region or in transit to nearby locations.
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Hotel near Golf Courses
Although located in Villefontaine, this hotel provides a comfortable stay within reasonable driving distance to golf courses near La Tour du Pin. It serves as a suitable base for golfers exploring the region.

Business Hotel
Mercure hotels commonly cater to business travelers, and this one is located in Villefontaine, not far from La Tour du Pin. While details are limited, Mercure hotels typically provide amenities such as meeting rooms, high-speed internet, and comfortable workspaces in the rooms.

Hotel with Outdoor Pool
Set within a 4-hectare park, this hotel features both a seasonal outdoor pool and an indoor pool available year-round. Guests have free access to a fitness center, complementing the pool experience.

Hotel with Indoor Pool
This hotel offers an indoor pool accessible all year round with free guest access. It is part of the IKEBANA fitness club, which includes a sauna, hammam, jacuzzi, and cardio-training facilities. The indoor pool is available for extended hours, from 7:00 to 23:00.

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool    Outdoor Pool  


Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

4-Star Hotel

Hotel with Heated Pool

Room Types
Superior Double Room This standard room is located in the main building and is equipped with a double bed, a flat-screen TV, a safe, a kettle. Guest can benefit from free WiFi and access to the fitness center.

Apartment The apartment is situated in the park, 20 metres from the main building. It consists of a bedroom with a double bed, a flat-screen TV, a bathroom with a shower, a separate toilet,and a living room with sofa bed. Guests can benefit from free WiFi and access to the fitness centre.

Duplex Double Room This apartment with a mezzanine level is situated in the park, 20 metres from the main building. It consists of a mezzanine with a double bed, a flat-screen TV and a toilet. The main level of the apartment has a sofa bed, a flat-screen TV, a safe, a welcome tray and a bathroom with a shower. Guests benefit from free WiFi and access to the fitness centre.

Classic Room This studio is situated in the park, 20 metres from the main building. The studio has a double bed, a bathroom equipped with a shower and a toilet, a flat-screen TV, a safe and a welcome tray. Guests benefit from free WiFi and access to the fitness centre.

Superior Twin Room This room is located in the main building and has twin beds, a flat-screen TV, a safe, a kettle, and a bathroom equipped with a bathtub. Guests can benefit from free WiFi and access to the fitness centre.

Privilege Double Room with Sofa Bed This room is equipped with a double bed, a sofa, a flat-screen TV, a bathroom fitted with a bath and a shower, a mini bar with free soft drinks and a coffee machine. Guests can benefit from free WiFi and access to the fitness centre.

Guest Reviews
7.9
Good
Location
Nestled strategically between major travel routes, Mercure Lyon Est Villefontaine serves as an excellent choice for travelers heading to the French Alps or exploring the Rhône-Alpes region. Its prime location near the highway makes it ideal for those seeking a convenient stopover to break their journey, ensuring easy access to nearby ski resorts and local attractions. The proximity to a popular designer outlet village adds to its allure, allowing guests to indulge in a shopping spree just a short walk away. Travelers benefit from the secure parking facilities and appreciate the hotel's clean and welcoming environment, enhanced by amenities such as outdoor and indoor pools, a spa, and a gym. The staff's friendly and helpful nature contributes positively to the guest experience. While some areas of the hotel might show signs of wear, the comfortable bedding and decent breakfast provide good value for money. For families or anyone traveling with children, the spacious studio apartments offer a practical and comfortable solution. Despite being a short drive from Lyon's city center, the hotel stands out as a great transit spot, particularly for those flying in and out of nearby airports.

Breakfast
When staying at the Mercure Lyon Est Villefontaine, guests can expect a breakfast experience that has generally left many satisfied. Known for its excellent quality, the breakfast buffet offers a vast array of options, ensuring there's something to suit every palate. Those with dietary restrictions will find plenty of gluten-free and dairy-free choices. The spread is both hearty and varied, featuring an assortment of sweet and savory items, making it an appealing start to the day for everyone. Families with children will appreciate that breakfast is not only plentiful but free for younger guests, adding to the convenience and value. While there were a few mentions of limited choices and a preference for added ambiance in the breakfast room, the overall consensus points to a breakfast that is well-managed and quite comprehensive, delivering on expectations with its extensive selection and attentive service.

Dinner
The dining experience at Mercure Lyon Est Villefontaine receives mixed feedback from guests. On the positive side, many diners find the restaurant to be a top-notch choice with very friendly staff and great service. The dishes are often praised for their taste, with the salmon being a noted highlight. Guests appreciate the convenience of the restaurant, especially when arriving late after a long journey, and the option of having room service with freshly prepared meals adds to the appeal. The hotel's proximity to the highway makes it a convenient stopover, further enhanced by competitive dinner, room, and breakfast packages that offer good value for money.

However, some guests feel that the dining does not meet the high standards set by other aspects of the hotel and mention mediocre quality, particularly when it comes to the steak and overall dinner experience. Certain diners have had to sit in less appealing areas due to the main restaurant being reserved, which detracts from their experience. Despite these criticisms, there is acknowledgment of overall improvements in food quality and menu options from previous visits. Overall, while the restaurant at Mercure Lyon Est Villefontaine provides a generally decent and convenient dining option, it leaves room for further enhancement to consistently meet and exceed guest expectations.

Rooms
The 'Mercure Lyon Est Villefontaine' provides a pleasing experience for travelers looking for comfort and convenience near Lyon. The hotel's duplex rooms stand out as a fantastic option for families, offering spacious accommodation and personal amenities such as jet baths. Common sentiments highlight the hotel's well-maintained cleanliness, featuring both indoor and outdoor pools that enhance the stay. Guests frequently commend the rooms for their comfort, with comfortable bedding and pleasant decor often mentioned. Spacious rooms and newly renovated bathrooms contribute positively to the hotel's appeal. The location is notably ideal, situated near a highway exit, and equipped with secure parking that includes accessible electric charging stations.

The hotel also receives praise for its pleasant spa center and offers a variety of meal options at its two on-site restaurants. Some accommodations include kitchenettes, although they might be less equipped than expected. While most guests find the staff approachable and friendly, a few experiences mentioned service-related issues such as early morning disturbances. Minor downsides include occasional noise from nearby roads and the need for some room elements to be refreshed. Despite these areas for improvement, the Mercure Lyon Est Villefontaine continues to be a reliable choice for those seeking comfort combined with strategic location benefits.

Beds
Nestled in a serene location, the Mercure Lyon Est Villefontaine impresses guests with its comfortable and clean accommodations. The hotel is especially noted for its comfortable beds, often highlighted by guests as a standout feature. Memory foam pillows and impeccable bedding contribute to a restful night's sleep. The spacious rooms and well-equipped studios further enhance the comfort level for visitors. Although some reviews mention less satisfactory experiences with sofa beds, the overall feedback underlines good quality bedding and a quiet ambiance, ensuring relaxation. Additional perks such as free access to sports facilities and professional, friendly staff make the stay even more enjoyable, reinforcing the hotel's reputation as a comfortable and convenient choice for travelers.

Cleanliness
Mercure Lyon Est Villefontaine presents a mixed experience for guests, with its cleanliness being a significant point of discussion. On the positive side, some guests found their accommodations clean and functional, with certain rooms being described as impeccable and the apartments well-suited for family vacations. The hotel has also received praise for its warm and comfortable atmosphere, ideal for a short trip stopover, and its convenient airport proximity.

Despite these positive comments, numerous reviews highlight issues with cleanliness and maintenance. Guests frequently noted dirty walls, floors, and windows, as well as an accumulation of dust on various surfaces. An unpleasant smell was repeatedly mentioned in rooms and bathrooms, alongside experiences of insufficient cleaning in many areas, including toilets and furniture. The presence of cobwebs and maintenance issues like broken fixtures and inadequate towels added to the dissatisfaction.

Overall, while some guests have enjoyed their stay amidst clean and welcoming conditions, a significant number express disappointment with parts of the hotel that fail to meet expected cleanliness standards, especially for a brand like Mercure.

Staff
The staff at Mercure Lyon Est Villefontaine consistently earns praise for their friendliness, attentiveness, and professionalism. Guests frequently comment on their warm and welcoming demeanor, noting that they make the experience at the hotel particularly pleasant. Service is prioritized, with staff being efficient and responsive to customer needs, even during busy periods like summer when many travelers are in transit. The reception staff, including figures like Andrea and the manager Bruno, receive special mention for their politeness and accommodating attitudes. Despite occasional challenges with efficiency, the team's genuine kindness and helpfulness shine through. Many regular visitors appreciate the consistent, pleasant interactions they have, especially with specific staff members who demonstrate excellent management skills. Overall, the hotel's staff contributes significantly to creating an inviting atmosphere, complemented by convenient amenities such as a pool, spa, and gym, which enhance the guest experience.

Gym
The gym and wellness facilities at Mercure Lyon Est Villefontaine have garnered positive feedback from guests. Visitors frequently praise the well-equipped gym, which includes a variety of fitness equipment and is accessible with the room price. The gym forms part of a comprehensive sports complex, which also features swimming pools, a sauna, hammam, spa, and aqua gym classes, making it highly appreciated. Guests have noted the convenience of the gym and pool's extended opening hours. While the gym is open to the public and this can sometimes lead to disruptions, the overall reception of the facilities has been favorable. The inclusion of a decent-sized hot tub further adds to the appeal, making the hotel a good choice for those focusing on fitness and relaxation during their stay.

Pool
Guests at Mercure Lyon Est Villefontaine consistently praise the hotel's pool facilities, highlighting both indoor and outdoor options that cater to relaxation and enjoyment for families. The outdoor pool is particularly appreciated for being heated, offering comfort regardless of the weather. Visitors note the cleanliness of the pools, making them a joy for children and a pleasant spot for both relaxation and leisure activities. The integration of a jacuzzi, sauna, and hammam alongside the pools enhances the wellness experience, while the gym provides additional options for maintaining fitness. Families especially value the pools and related amenities after a day of travel, contributing to an overall pleasant stay. Despite some guests mentioning a desire for slightly warmer temperatures in the indoor pool, the overall sentiment leans towards satisfaction with the pool area and its surrounding facilities.

Parking
The parking facilities at Mercure Lyon Est Villefontaine receive high praise from guests for their convenience and security. Visitors appreciate the large, ample parking area that is both free and monitored, providing peace of mind. The secure and guarded parking lot is a notable feature, with plenty of space for vehicles, making it easy to park without hassle. The availability of accessible electric charging stations further enhances the facility, accommodating the needs of modern travelers. Conveniently located on popular travel routes, this hotel offers great parking amenities that contribute positively to the overall guest experience.

Family
Mercure Lyon Est Villefontaine offers an appealing destination for families traveling with children, thanks to its spacious and practical accommodations. The duplex rooms and family suites are particularly favored for their ample space, comfortably accommodating up to four people, which enhances the overall family experience. Guests consistently remark on the property's ideal location and the ease of staying in an apartment setting, which offers a more economical option compared to booking multiple rooms. Such arrangements allow families to enjoy the convenience of dining in their own space. The hotel staff is recognized for their kindness and availability, contributing to guests' positive stays with their children. Overall, Mercure Lyon Est Villefontaine provides a very good family stay experience, with excellent service and accommodations tailored for family vacations.


Yes, Mercure Lyon Est Villefontaine has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

No, a spa isn't available at Mercure Lyon Est Villefontaine.

Yes, Mercure Lyon Est Villefontaine welcomes dogs.

Yes, parking facilities are available at Mercure Lyon Est Villefontaine.

Yes, Mercure Lyon Est Villefontaine has a gym.

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