Holiday Inn Ashford - North A20 by IHG
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Summary of reviewsHoliday Inn Ashford - North A20 by IHG consistently receives positive reviews from guests, highlighting its strategic location, exceptional service, and family-friendly accommodations. Nestled in a tranquil rural setting, the hotel offers a convenient base for exploring the Kent area or as a stopover before heading to the Eurotunnel or ferries. Its proximity to major transport links like the M20 and A20 ensures easy access for travelers. The hotel provides ample free parking, further adding to the convenience for those arriving by car, and maintaining a peaceful and quiet atmosphere.
Breakfast at the hotel is highly praised for its diverse and abundant selection, including traditional full English and continental options, with attentive service from the breakfast team enhancing the experience. The Hop Pickers restaurant stands out for its high-quality dinner offerings, and the option for children to eat for free is an attractive perk for families. Guests commend the delicious food, especially mentioning dishes like perfectly cooked steak and fish and chips.
The spacious and comfortable rooms are frequently lauded, particularly those accommodating families. Recent refurbishments have ensured rooms are clean and well-equipped, featuring comfortable beds with a choice of pillows, tea-making facilities, and large TVs. While some furnishings may show slight wear, the overall quality and cleanliness of the accommodations contribute to a valuable stay.
Staff at the hotel receive consistent accolades for their friendly and helpful nature, with specific team members recognized for their outstanding service. This level of hospitality fosters a welcoming and enjoyable environment for all guests.
Despite a mixed response to the Wi-Fi service being free only in the lobby and requiring a fee in the rooms, the connection is generally regarded as strong throughout the premises. Guests appreciate the clean and modern decor of the hotel, which complements its inviting ambiance. The combination of these elements makes Holiday Inn Ashford - North A20 a well-rounded, budget-friendly choice that offers great value for its three-star rating, delivering more than expected in terms of service and comfort.
Categories
Breakfast at the hotel is highly praised for its diverse and abundant selection, including traditional full English and continental options, with attentive service from the breakfast team enhancing the experience. The Hop Pickers restaurant stands out for its high-quality dinner offerings, and the option for children to eat for free is an attractive perk for families. Guests commend the delicious food, especially mentioning dishes like perfectly cooked steak and fish and chips.
The spacious and comfortable rooms are frequently lauded, particularly those accommodating families. Recent refurbishments have ensured rooms are clean and well-equipped, featuring comfortable beds with a choice of pillows, tea-making facilities, and large TVs. While some furnishings may show slight wear, the overall quality and cleanliness of the accommodations contribute to a valuable stay.
Staff at the hotel receive consistent accolades for their friendly and helpful nature, with specific team members recognized for their outstanding service. This level of hospitality fosters a welcoming and enjoyable environment for all guests.
Despite a mixed response to the Wi-Fi service being free only in the lobby and requiring a fee in the rooms, the connection is generally regarded as strong throughout the premises. Guests appreciate the clean and modern decor of the hotel, which complements its inviting ambiance. The combination of these elements makes Holiday Inn Ashford - North A20 a well-rounded, budget-friendly choice that offers great value for its three-star rating, delivering more than expected in terms of service and comfort.
Family Friendly Hotel
This hotel offers family-friendly accommodations and is located near local attractions. It provides comfortable rooms and convenient amenities for families.
Business Hotel
Offers essential business services and comfortable accommodations. A reliable choice for business travelers needing easy access to Ashford.
Hotel with Parking
This hotel provides convenient parking, spacious rooms, and kids eat free, making it a great choice for families.
Accessible Hotel
This hotel offers accessible rooms and features such as ramp access to the hotel bar lounge and restaurant. It also has designated accessible parking spaces with posted signs and flat terrain between parking and the entrance.
To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms
Please specify: All Floors Accessible Via Elevators.
Please specify: All Floors Accessible Via Elevators.
Are there any facilities that guests who use a wheelchair cannot reach? No
Show more...3-Star Hotel
This Holiday Inn offers a restaurant and bar. It also provides a gym and a playground. The location is in a peaceful countryside setting.
Hotel near Golf Courses
Hotel with Gym
Size of the gym: 33 m2 (355 ft2)
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc. Number: 1 2 2 2
Cost for using the gym: Free for guests
Show more...
Guest Reviews
Nestled in a peaceful rural setting, Holiday Inn Ashford - North A20 by IHG offers an ideal location for travelers aiming to explore the Kent area or seeking a convenient stopover before heading to the Eurotunnel or ferries. Its proximity to major transport links, including the Channel Tunnel and highways like the M20 and A20, ensures easy access for those traveling to France or within the UK. With ample parking and a quiet atmosphere, guests can enjoy a relaxing stay away from city noise while still being just a short drive from Ashford. This well-positioned hotel is excellent for those wishing to visit local attractions such as Port Lympne Safari Park or Canterbury, and the nearby village of Charing adds a touch of medieval charm to the countryside ambiance. For families, the informal and friendly environment, spacious rooms, and good restaurant options make it a great choice, providing excellent value for money. The hotel's accessibility, clean and comfortable accommodations, and welcoming staff only enhance the experience for guests on holiday or business.
Holiday Inn Ashford - North A20 by IHG has garnered widespread praise for its breakfast offerings, consistently impressing guests with its diverse and extensive selection. Patrons have applauded the hearty options available, with many appreciating the choice between a traditional full English breakfast and a continental spread. The buffet is frequently replenished, ensuring fresh and abundant choices for all palates. The breakfast team receives high marks for their attentiveness and friendly service, contributing to a well-orchestrated morning experience. While the overall consensus is positive, some guests have noted that breakfast could start earlier, particularly on Sundays, and mentioned a slight premium on price. However, the quality and varied offerings often justify the cost, making it a worthy addition to any stay. The combination of good food and excellent service has led many guests to highlight breakfast as a notable feature of their visit, making it a compelling reason to consider a stay at this hotel.
At the Holiday Inn Ashford - North A20 by IHG, guests provide a strong endorsement of the dining options, highlighting the restaurant as a notable feature of their stay. The food consistently receives accolades, with many pointing out the excellent quality of dinners, often described as good value for money. Breakfasts, too, earn praise for their taste and satisfaction. Specific dishes such as perfectly cooked steak and delectable Stilton sauce are mentioned as standout offerings, alongside hearty pub grub options. The Hop Pickers restaurant, located separately, garners specific commendation for serving exceptional fish and chips. While some reviews note a limited menu, the overall sentiment suggests that the available choices are more than adequate, satisfying a range of preferences. Additionally, the staff receives high marks for their helpfulness and service, further enhancing the dining experience. The option for kids to eat free is an appreciated perk for families. Together, these elements make dining at the Holiday Inn Ashford a pleasant and memorable experience, adding to the overall appeal of the hotel.
At Holiday Inn Ashford - North A20 by IHG, guests frequently praise the rooms for their impressive size and comfort. Many reviews highlight the spacious and comfortable nature of the accommodations, making them ideal for families and travelers seeking a generous amount of space. The recently refurbished rooms are noted for their cleanliness and functionality, equipped with comfortable beds and thoughtful amenities, such as tea-making facilities and large TVs with various channels.
The hotel's strategic location is appreciated by visitors often traveling to or from the Channel Tunnel, providing convenience alongside the abundance of free parking. Complimentary Wi-Fi and quiet surroundings contribute to a restful stay, accompanied by friendly and helpful staff service.
While the rooms are generally praised for being clean and well-equipped, some feedback suggests that specific areas may need modernization, as a few furnishings show signs of wear. Despite these minor aspects, the overall sentiment suggests that the hotel offers good value for money, particularly highlighting how well the spacious rooms cater to various needs, including family stays and efficient overnight stops.
The Holiday Inn Ashford - North A20 by IHG boasts an impressive reputation for providing guests with a restful night's sleep, largely due to its exceptionally comfortable beds. Many guests highlight the beds as being super comfy, with the choice of firm or soft pillows enhancing the sleep experience further. The rooms are noted for their spaciousness and cleanliness, often described as large and airy, contributing to an overall comfortable stay.
For families, the hotel offers lovely big family rooms with ample space and comfort. The beds consistently receive praise for being very comfortable, and some guests even claim them to be the comfiest experienced in a hotel. While a few reviews mention firmer mattresses, the majority find the beds pleasantly cozy, ensuring good sleep quality.
The hotel's facilities complement the comfort offered by the beds, with clean and well-equipped rooms appreciated by guests. The friendly staff and enjoyable food at the hotel restaurant add to the positive experience. Overall, the combination of excellent bed quality and thoughtful amenities makes this hotel a preferred choice for many travelers, whether visiting for leisure or business.
Holiday Inn Ashford - North A20 by IHG consistently impresses guests with its high standards of cleanliness and comfort. Visitors frequently commend the spotlessly clean rooms, which are spacious, well-equipped, and beautifully furnished. The hotel's modern decor and layout add to its inviting atmosphere, making it an ideal choice for a relaxing stay.
The staff receive high praise for their friendly and welcoming demeanor, contributing to the overall positive experience at the hotel. Service is described as impeccable, with helpful and smiling personnel ensuring guests feel at home. The hotel’s commitment to thorough cleanliness is evident not just in the rooms, but throughout the entire establishment, including the reception and lobby areas.
Alongside cleanliness, the hotel offers comfort and convenience, boasting comfortable beds and a quiet location perfect for unwinding. The spacious family rooms come as a pleasant surprise, consistently kept clean and tidy. Guests also appreciate the hotel's good value, further enhanced by the excellent condition of the facilities despite some remarks about a need for renovation.
The Hop Pickers restaurant, serving highly praised fish and chips, is a notable highlight for many. Coupled with ample parking and a convenient location, Holiday Inn Ashford - North A20 provides a welcoming and comfortable retreat for travelers seeking an exceptionally clean and accommodating stay.
The Holiday Inn Ashford - North A20 by IHG garners significant praise for its staff according to guest reviews. The common thread running through the comments is the exceptionally friendly and helpful nature of the hotel team. Guests were consistently impressed by the warm and welcoming atmosphere created by staff members throughout their stay. Both the reception and restaurant teams are highlighted for their professional and attentive service, making check-in a breeze and ensuring a pleasant dining experience.
One standout detail in the reviews is the exemplary service from specific individuals, such as David and George at reception, who were singled out for going above and beyond by providing exceptional help and local insights. The staff’s approach is noted as efficient and accommodating, traits that contribute significantly to a comfortable and enjoyable stay.
Whether interacting in the lobby, at the restaurant, or in the attached pub, The Hoppickers, guests report that every member of the team is courteous and eager to assist. Their proactive attitude and deep knowledge of the area enhance the overall experience, ensuring that challenges are promptly addressed, and expectations are consistently met.
Reviews suggest that the hotel management excels in fostering a supportive and pleasant environment for guests, making it a recommended choice for visitors seeking a personable and well-managed accommodation option in this part of Ashford.
Holiday Inn Ashford - North A20 by IHG offers Wi-Fi that is generally well-regarded by guests, with many appreciating the availability and strength of the connection throughout the premises, including the rooms. While some travelers noted occasional slow speeds, the Wi-Fi was considered adequate for basic web surfing. Guests have remarked positively about the strong signal strength even in areas far from the reception. There is, however, a mixed response to the cost of the Wi-Fi, as it is advertised as free but requires a fee for access in the rooms, with complimentary access limited to the hotel lobby. Despite this inconvenience, the Wi-Fi service has been suitable for most needs, contributing positively to the guests' overall experience at the hotel.
At Holiday Inn Ashford - North A20, guests can enjoy the convenience of abundant parking options at no extra cost. The hotel boasts a large, well-lit parking lot, offering ample parking spaces for all visitors. Located in a serene, green area, the establishment ensures guests have easy access to free parking, making it a hassle-free choice for those traveling by car. Parking facilities are praised for their spaciousness, accommodating a variety of vehicles comfortably. The convenience of free onsite parking is a notable perk, as it is included in the price, enhancing the overall value of a stay. Alongside the excellent parking, guests appreciate the hotel's quiet setting and welcoming reception, adding to a comfortable and pleasant experience.
Holiday Inn Ashford - North A20 by IHG is a delightful option for families seeking a comfortable and accommodating stay. Guests consistently applaud the hotel for its exceptionally spacious family rooms, which can easily host a family of four with two double beds and often an additional cot or sofa. The rooms, recently renovated and bright, provide ample space, including separate alcoves for kids, enhancing privacy and convenience for everyone.
The hotel stands out as particularly accommodating for families by offering several perks, such as allowing children to eat for free in the bar and restaurant, which is a much-appreciated gesture by guests. Additionally, the friendly and helpful staff are frequently mentioned for their excellence and efficiency, ensuring that guests settle in quickly and comfortably.
Families report having a great time, appreciating the informal and relaxed atmosphere that makes it a lovely place to stay. The attached pub is often highlighted for its high-quality food, enhancing the family dining experience. Overall, the generous room sizes combined with attentive service make this hotel an ideal choice for families.
Holiday Inn Ashford - North A20 by IHG offers exceptional value for travelers seeking affordable accommodations without compromising on service quality. Despite being classified as a three-star hotel, guests frequently highlight that it delivers much more than expected for its price range. With an impressive price-performance ratio, the hotel stands out as a budget-friendly option that doesn't sacrifice comfort or service.
The hotel is noted for its pleasant ambiance and is deemed a convenient choice for those looking to stay a couple of nights or needing a stopover. The staff consistently receive high praise for their friendliness and helpfulness, contributing positively to the overall experience. Guests particularly appreciate the large family rooms and the satisfying breakfast offerings, making it a place many would gladly revisit. Overall, Holiday Inn Ashford - North A20 earns its reputation as a reliable, good-value choice within its category.
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Location
Breakfast
Dinner
Rooms
The hotel's strategic location is appreciated by visitors often traveling to or from the Channel Tunnel, providing convenience alongside the abundance of free parking. Complimentary Wi-Fi and quiet surroundings contribute to a restful stay, accompanied by friendly and helpful staff service.
While the rooms are generally praised for being clean and well-equipped, some feedback suggests that specific areas may need modernization, as a few furnishings show signs of wear. Despite these minor aspects, the overall sentiment suggests that the hotel offers good value for money, particularly highlighting how well the spacious rooms cater to various needs, including family stays and efficient overnight stops.
Beds
For families, the hotel offers lovely big family rooms with ample space and comfort. The beds consistently receive praise for being very comfortable, and some guests even claim them to be the comfiest experienced in a hotel. While a few reviews mention firmer mattresses, the majority find the beds pleasantly cozy, ensuring good sleep quality.
The hotel's facilities complement the comfort offered by the beds, with clean and well-equipped rooms appreciated by guests. The friendly staff and enjoyable food at the hotel restaurant add to the positive experience. Overall, the combination of excellent bed quality and thoughtful amenities makes this hotel a preferred choice for many travelers, whether visiting for leisure or business.
Cleanliness
The staff receive high praise for their friendly and welcoming demeanor, contributing to the overall positive experience at the hotel. Service is described as impeccable, with helpful and smiling personnel ensuring guests feel at home. The hotel’s commitment to thorough cleanliness is evident not just in the rooms, but throughout the entire establishment, including the reception and lobby areas.
Alongside cleanliness, the hotel offers comfort and convenience, boasting comfortable beds and a quiet location perfect for unwinding. The spacious family rooms come as a pleasant surprise, consistently kept clean and tidy. Guests also appreciate the hotel's good value, further enhanced by the excellent condition of the facilities despite some remarks about a need for renovation.
The Hop Pickers restaurant, serving highly praised fish and chips, is a notable highlight for many. Coupled with ample parking and a convenient location, Holiday Inn Ashford - North A20 provides a welcoming and comfortable retreat for travelers seeking an exceptionally clean and accommodating stay.
Staff
One standout detail in the reviews is the exemplary service from specific individuals, such as David and George at reception, who were singled out for going above and beyond by providing exceptional help and local insights. The staff’s approach is noted as efficient and accommodating, traits that contribute significantly to a comfortable and enjoyable stay.
Whether interacting in the lobby, at the restaurant, or in the attached pub, The Hoppickers, guests report that every member of the team is courteous and eager to assist. Their proactive attitude and deep knowledge of the area enhance the overall experience, ensuring that challenges are promptly addressed, and expectations are consistently met.
Reviews suggest that the hotel management excels in fostering a supportive and pleasant environment for guests, making it a recommended choice for visitors seeking a personable and well-managed accommodation option in this part of Ashford.
Wi-Fi
Parking
Family
The hotel stands out as particularly accommodating for families by offering several perks, such as allowing children to eat for free in the bar and restaurant, which is a much-appreciated gesture by guests. Additionally, the friendly and helpful staff are frequently mentioned for their excellence and efficiency, ensuring that guests settle in quickly and comfortably.
Families report having a great time, appreciating the informal and relaxed atmosphere that makes it a lovely place to stay. The attached pub is often highlighted for its high-quality food, enhancing the family dining experience. Overall, the generous room sizes combined with attentive service make this hotel an ideal choice for families.
3 Star
The hotel is noted for its pleasant ambiance and is deemed a convenient choice for those looking to stay a couple of nights or needing a stopover. The staff consistently receive high praise for their friendliness and helpfulness, contributing positively to the overall experience. Guests particularly appreciate the large family rooms and the satisfying breakfast offerings, making it a place many would gladly revisit. Overall, Holiday Inn Ashford - North A20 earns its reputation as a reliable, good-value choice within its category.
No, Holiday Inn Ashford - North A20 by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Ashford - North A20 by IHG.
No, Holiday Inn Ashford - North A20 by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Ashford - North A20 by IHG.
Yes, Holiday Inn Ashford - North A20 by IHG has a gym. For more information, read the answers to the Gym questionnaire
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