The Conningbrook Hotel

Ashford 51.16480000, 0.89577200 , Canterbury Road, Kennington (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Conningbrook Hotel offers a well-rounded experience featuring several positive attributes. Its location is particularly praised, being conveniently near the M20 motorway, the Eurotunnel and Ashford International train station, making it an ideal stopover for travelers heading to France or exploring East Kent. The tranquil surroundings, lovely gardens and park opposite the hotel also add to its appeal.

Guests have expressed satisfaction with the hotel's breakfast, describing it as excellent, delicious and well-prepared with ample portion sizes and a variety of options to cater to different tastes. The friendly and hardworking staff significantly contribute to the pleasant dining experience. Despite some critiques regarding limited choices and coffee quality, the overall consensus is that the breakfast is of good quality and value for money.

Dinner at the hotel is similarly well-regarded, particularly for the traditional English pub fare, large portions and reasonable prices. The ambiance of the restaurant is often described as comfortable and cozy with efficient service enhancing the dining experience. Some guests found the dinner menu limited, but the overall dining experience remains positive.

The rooms at The Conningbrook Hotel are commended for their spaciousness, cleanliness and comfort. Guests appreciate the bright and airy feel, comfortable beds and spacious bathrooms. Despite some mention of dated decor and maintenance issues, the rooms are generally viewed as clean, functional and reasonably priced. The superior rooms, in particular, receive praise for their recent renovations and attractive furnishings.

Cleanliness across the hotel is consistently rated highly with many noting the spotless rooms and well-kept gardens. The staff's friendliness and professionalism create a welcoming atmosphere, further enhancing guests' experiences.

Family travelers find the hotel particularly accommodating with spacious family rooms, a playground and a bouncy castle among the amenities that ensure a comfortable and enjoyable stay. The family-friendly environment and good location make it an ideal choice for those traveling with children.

In terms of parking, The Conningbrook Hotel excels with ample, free and secure parking spaces, accommodating larger vehicles and providing a hassle-free experience for guests.

The hotel's Wi-Fi service, however, receives mixed reviews. While some guests appreciate the free high-speed internet, others report issues with connectivity and signal strength, especially in certain parts of the property.

Although the hotel is described as somewhat dated with a three-star rating, it delivers a comfortable and functional stay with good value for money. The overall sentiment is that The Conningbrook Hotel provides reliable, budget-friendly accommodations suitable for a variety of travel needs.

In conclusion, The Conningbrook Hotel is recommended for its strategic location, friendly staff, clean and comfortable accommodations, good dining options and family-friendly features, making it a solid choice for travelers seeking a pleasant stay with room for improvement in specific areas.
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Hotel with Free Wi-Fi
The Conningbrook Hotel offers complimentary wireless internet access, ensuring guests can easily stay connected. Its stylish and contemporary rooms, combined with free Wi-Fi, make it a convenient choice for travelers needing to stay online.

Hotel with Parking
This hotel offers free parking, comfortable rooms, and is conveniently located near Ashford and the Eurotunnel.

Cheap Hotel
Located in London, this hotel offers affordable accommodation. It is suitable for travellers looking for a budget-friendly stay.

3-Star Hotel
The Conningbrook Hotel includes a bar and is known for its good service. Breakfast is included. It is also praised for its old-world charm.

Family Friendly Hotel

Dog Friendly Hotel

  Dogs Stay Free  


Hotel where Dogs Stay Free

Room Types
Twin Room A flat-screen TV and an en suite bathroom are included in this room. This room can be converted into a double room on request.

Double Room A flat-screen TV and an en suite bathroom are included in this room.

Single Room A flat-screen TV and an en suite bathroom are included in this room.

Family Room This family room features a satellite TV. The family rooms are suitable for a maximum of three guests. If you require an extra fold out bed, please inform the property prior to arrival.

Superior Double or Twin Room The twin/double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a bath and a shower. This twin/double room has a carpeted floor, heating and a flat-screen TV with satellite channels.

Superior Double Room The double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a shower. This double room features a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.

Superior Single Room The single room offers a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Family Room The family room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a bath and a shower. This family room has a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 3 beds.

Guest Reviews
7.7
Good
Location
The Conningbrook Hotel enjoys an exceptional location, making it a prime choice for travelers. Conveniently close to the M20 motorway, it offers easy access whether arriving by car or transiting through the Eurotunnel or Ashford International train station. This makes it an ideal stopover for those heading to France via the Channel crossings with both the Eurotunnel terminal and the ferry to Calais within convenient reach.

The hotel's strategic positioning also benefits visitors looking to explore East Kent, including nearby towns like Folkestone and Dover. It’s perfectly situated for day trips and excursions with Canterbury and other historic sights in Kent not far away. In addition, the area surrounding the hotel is peaceful and scenic, featuring lovely gardens and a park opposite, ideal for walks and for those traveling with pets.

Guests have frequently praised the location’s practicality for both leisure and work-related stays, as well as the ease of finding and accessing the hotel. The quiet environment, combined with proximity to major transport links and local attractions, makes it a well-rounded choice for a variety of travel needs.

Breakfast
Guests of The Conningbrook Hotel predominantly convey a positive experience regarding the hotel’s breakfast. Many reviews highlight the breakfast as excellent, delicious and well-prepared with a good selection of options catering to different tastes. Guests particularly enjoyed the freshly cooked items, ample portion sizes and the friendly, hard-working staff who contributed to a pleasant dining experience. The breakfast room itself, described as clean and welcoming, further enhanced their overall enjoyment.

However, some guests encountered issues such as limited choices, poorly prepared dishes and long wait times for breakfast service. Coffee quality was a recurring concern with several mentions of it being served from a flask and described as watery. Despite these negatives, the majority found the breakfast to be of good quality and value for money.

The hotel also accommodates early departures with pre-prepped breakfast options and offers dog-friendly dining. For those arriving late or with scheduling constraints, flexible options were appreciated though some guests found the serving times a bit restrictive.

In summary, while there are areas for improvement, the breakfast at The Conningbrook Hotel generally received high praise for its quality, variety and the pleasant atmosphere provided by the staff.

Dinner
Guests generally had a positive dining experience at The Conningbrook Hotel. The food quality, whether at the pub or the restaurant, frequently received praise for being excellent, delicious and nicely cooked. Many enjoyed the traditional English pub fare and noted the large portions and reasonable prices. The breakfast options also received favorable reviews.

The restaurant was often described as comfortable and cozy with a lovely ambiance, making it a pleasant spot for both dinner and breakfast. The service, specifically during dinner, was highlighted for being efficient and accommodating.

However, there were some criticisms regarding the dinner menu being limited and lacking variety. Instances of food being disappointing, overhearing loud kitchen staff and occasional issues with meal accuracy were also mentioned. Despite these drawbacks, the option to have meals on site and the overall dining experience were appreciated by many guests.

Rooms
The Conningbrook Hotel's rooms consistently garner praise for their spaciousness, cleanliness and comfort with many guests highlighting the large and well-maintained spaces. Guests appreciate the bright, airy feel and the well-equipped facilities, finding the rooms to be good value for money. The hotel offers rooms that manage to be cozy while maintaining a traditional design, featuring comfortable beds and spacious bathrooms.

However, there is a recurring theme of the decor being dated and in need of refurbishment. Some rooms are described as tired and showing signs of wear with occasional maintenance issues like broken fixtures and outdated furniture. Despite these concerns, the overall comfort and cleanliness of the rooms receive commendation, making them a reliable choice for travelers seeking functional and reasonably priced accommodations.

While some rooms can get quite warm and lack air conditioning, the hotel makes up for this with its friendly service and attractive room layouts. The superior rooms, in particular, receive positive mentions for being recently renovated and nicely furnished. Overall, The Conningbrook Hotel provides a consistent and comfortable stay with room for improvement in certain areas.

Beds
The beds at The Conningbrook Hotel have left a generally positive impression on guests, who frequently describe them as comfortable and even extremely comfortable. Many have praised the quality of the linens and the spaciousness of the rooms with super king-size and large beds standing out as particularly delightful. Cleanliness also garners consistent approval, adding to the overall comfort.

However, a few reviews pointed out issues such as beds being too short, narrow or worn out, though these seem to be less common experiences. Pillows received mixed feedback with some guests finding them too firm or hard, while others found them super soft. Overall, the majority of guests have complimented the beds for their comfort, contributing to a restful stay at the hotel.

Cleanliness
The Conningbrook Hotel generally receives high marks for its cleanliness with many guests highlighting the spotless and well-maintained rooms. Reviews frequently mention clean and comfortable accommodations with several noting the spaciousness and tidiness of their rooms. The hotel, while traditional in design, maintains a pleasant and simple aesthetic with clean facilities and a tidy bar area. The gardens surrounding the hotel also receive positive remarks for being lovely and well-kept.

Staff are described as friendly and delightful, contributing to the overall clean vibe of the establishment. Many guests appreciated the regular room cleaning service, although a few mentioned that the rooms could use updating and some areas appeared a bit dated. Some negative feedback pointed out occasional dust and outdated decor, signaling the need for a refresh in certain parts of the property.

Despite minor issues like soundproofing and some dated decor, the overall sentiment is that The Conningbrook Hotel provides a clean and comfortable stay, making it a recommended choice for travelers seeking a pleasant and tidy environment.

Staff
The Conningbrook Hotel is consistently praised for its exceptional staff, noted for their friendliness, helpfulness and professionalism. Guests frequently highlight the welcoming atmosphere created by the staff, who go above and beyond to ensure a pleasant stay. The reception team, in particular, received commendations for their accommodating nature with many guests appreciating the efficient and courteous check-in process.

The breakfast team is also highly regarded, contributing to a delightful start to the day with their excellent service. Across various interactions, from the barman to the waiting staff, the hotel's team is described as polite, cheerful and attentive. Patrons often mention specific instances where staff members provided exceptional assistance, whether by accommodating special requests or simply making guests feel welcome and valued.

While a few reviews mention isolated incidents of less satisfactory service, these instances are outweighed by the overwhelming recognition of the staff's dedication and friendliness. Overall, the positive impact of the Conningbrook Hotel's staff on guests' experiences is a standout feature, making it a recommended choice for future stays.

Wi-Fi
The guest reviews for The Conningbrook Hotel reveal a mixed experience with the hotel's Wi-Fi service. On the positive side, several visitors appreciated the availability of free, high-speed internet, describing it as fast and reliable. There were mentions of good Wi-Fi connection, easy access and prompt service. Some guests found the Wi-Fi to work well throughout the property with decent connectivity that allowed for a satisfactory internet experience.

However, numerous reviews highlighted significant issues. Many guests reported that the Wi-Fi was weak, slow or altogether unusable in various parts of the hotel. Some specifically noted problems with connecting in their rooms, finding the connection sporadic or unreliable and in some cases, completely non-functional. The Wi-Fi was often said to be limited to the bar and restaurant areas, leaving upper levels without consistent access. Issues such as poor Wi-Fi signal, frequent disconnections and difficulty with logon pages were also common complaints.

Overall, while The Conningbrook Hotel offers free and potentially high-speed Wi-Fi, the reliability and consistency of the connection appear to vary greatly depending on the location within the hotel.

Parking
The Conningbrook Hotel offers a highly favorable parking experience according to guest reviews. Visitors consistently highlight the ample availability of parking spaces with a large car park that easily accommodates vehicles. Many appreciate the convenience of free parking on-site, which includes both above ground and underground options offering peace of mind with secure and monitored facilities. The parking is described as plentiful and adequate, ensuring that travelers rarely face challenges finding a spot. Additionally, the spacious parking areas are noted for their accessibility and suitability for larger vehicles such as campervans. However, a few guests mentioned that the car park can get busy at times and noted spots that are unsurfaced and potentially muddy. Overall, The Conningbrook Hotel stands out for its excellent and abundant parking facilities, making it a hassle-free experience for those arriving by car.

Family
The Conningbrook Hotel is a delightful option for families seeking a comfortable and friendly place to stay. Its prime location and family-friendly atmosphere make it an ideal choice for those traveling with children. The hotel boasts spacious family rooms, complete with amenities such as bathtubs, which add to the convenience and comfort of a family stay. Many reviewers highlighted the excellent facilities for kids, including a playground, mini kids play area and even a bouncy castle, ensuring that children are entertained and happy throughout their visit.

The family-centric environment extends beyond the rooms with a designated family area and lounge, which provide a welcoming space for parents and children to relax. The hotel's ambiance is particularly praised for being good for families, making it easy for multiple generations to enjoy their time together. Meals catered for families further enhance the experience, contributing to an overall very comfortable family stay.

While the hotel does not offer a 24-hour reception for late check-ins, it more than makes up for it with its warm, family-friendly facilities and good location for family activities. Reviewers frequently mentioned how much their kids loved the stay and how it was a great spot for family adventures. The Conningbrook Hotel comes highly recommended for families looking for a place equipped with great amenities and a welcoming atmosphere.

3 Star
The Conningbrook Hotel offers a mixed experience, characterized by its three-star rating. Guests frequently note that the hotel is dated and somewhat tired, though it maintains a level of functionality and cleanliness in its rooms. The decor is old-fashioned and some areas show a clear need for refurbishment.

Positive aspects include comfortable beds and a welcoming staff. The rooms, although old-fashioned, are described as clean and functional. The hotel is considered great value for money with fair pricing and a generally adequate choice of amenities suitable for short stays.

However, the hotel falls short in several areas. Reviews mentioned limited bathroom shelving, no air conditioning and outdated facilities such as old-fashioned showers. Some guests reported issues with cleanliness and maintenance, noting dirty carpets and the occasional presence of ants. Additionally, the restaurant and bar services seem inconsistent with some dissatisfaction regarding meal quality and service hours.

While the dining area has undergone refurbishment, the food, both for breakfast and dinner, has received mixed reviews with complaints about it being overpriced and unimpressive. Breakfast options include cereals, fruit and yogurt, but there are comments about it lacking taste and variety.

In summary, the Conningbrook Hotel aligns with the expectations of a typical three-star establishment. It provides basic, budget-friendly accommodations with clean, if dated, rooms. However, it would benefit from modernization and improved consistency in service to elevate the overall guest experience.

Dog Friendly
The Conningbrook Hotel stands out as an excellent choice for dog owners seeking a pet-friendly stay. The hotel has garnered positive feedback for its accommodating and highly dog-friendly environment. Guests have noted the welcoming attitude towards dogs with multiple dogs being allowed and even food generously provided for the furry companions.

The hotel’s location opposite a lovely park offers an ideal setting for dog walks, complementing the large garden space available on the premises, which has been particularly appreciated by guests with dogs. The personnel are friendly towards dog owners, further enhancing the stay for pet lovers. Even during breakfast, dogs are allowed, reflecting the hotel's inclusive approach.

Despite a few instances of dogs barking from adjacent rooms, the overall consensus highlights the hotel’s cleanliness, simplicity and excellent facilities geared towards pets. Dog owners will find no problem taking their pets to this hotel, where their needs are thoughtfully catered for, ensuring a pleasant stay for both the owners and their canine companions.


No, The Conningbrook Hotel doesn't have any pool.

No, a spa isn't available at The Conningbrook Hotel.

Yes, The Conningbrook Hotel welcomes dogs.

Yes, parking facilities are available at The Conningbrook Hotel.

No, The Conningbrook Hotel doesn't have a gym.

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