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Summary of reviewsThe Samoana Boutique Hotel is a great choice for travelers looking for a convenient location, comfortable and spacious rooms, high levels of cleanliness, excellent customer service and a refreshing pool. The hotel is situated in a perfect spot that is not too close to town with local supermarkets and shops nearby, providing easy access to taxis and buses. The rooms are well-equipped with a kitchenette and are known for being large, clean and well-maintained. The hotel prides itself on maintaining a high level of cleanliness, ensuring that guests have a comfortable and hygienic stay. The staff at this hotel are some of the best around with guests loving their friendly and accommodating nature. The pool is always clean and a great spot to escape the hot weather, providing amazing facilities for everyone to enjoy. Overall, the Samoana Boutique Hotel offers a warm and authentic experience, making it the perfect choice for travelers. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
3-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No Only the health certicate required at the airport
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? No
Do you provide thorough cleaning of the rooms? No
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Health will take them straight away to the isolation area
Is there a doctor available either on-site or on-call? No
Has the hotel closed during the pandemic? No
Additional Information: We were closed during lockdown but now we are back to normal business hours. From 8am to 8.30pm everyday.
Deluxe Queen Room with Two Queen BedsThis twin/double room has a veranda, toaster and sofa.
Family SuiteThis family room features a veranda, DVD player and tea/coffee maker.
Superior Queen Room with Two Queen BedsThis apartment features a veranda, patio and tile/marble floor.
Three-Bedroom ApartmentThis apartment provides a pool with a view. This spacious apartment comprises 1 living room, 3 separate bedrooms and 1 bathroom with a shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-equipped kitchen. The apartment also provides guests with a barbecue. This apartment is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe, as well as a dressing room. The unit offers 5 beds.
Samoana Boutique Hotel is situated in a perfect location according to its guests. It's just across the road and around the corner from the town, making it a great and convenient place to stay. Plus, the hotel is not too far a walk from the town either. Guests love the locality of the hotel, which is situated in a perfect spot that is not too close to town. There are also local supermarkets and shops nearby, providing easy access to taxis and buses. Overall, the hotel's location is a great advantage for guests since it's closer to shops and more facilities.
Rooms
If you're seeking comfortable and spacious rooms with great amenities, the Samoana Boutique Hotel is the ideal destination for you. The reviews left by previous guests highlight the good size of the rooms with many describing them as spacious and comfortable. Each room is well-equipped with a kitchenette, which previous guests have found really helpful. You won’t have to worry about cleanliness as the property and rooms are well-maintained and very clean. The beds are comfortable with plenty of toiletries available. The spacious bedrooms have excellent air conditioning and two double beds, enabling a good night’s sleep. You'll also be pleased to find that the rooms have terrific showers with great pressure. With kitchenettes including fridge/freezers, you'll have all the necessary equipment to cook up a storm. Overall, the rooms at the Samoana Boutique Hotel are known for being large, clean and well-maintained, creating a comfortable and inviting stay for guests.
Cleanliness
Samoana Boutique Hotel prides itself on maintaining a high level of cleanliness, ensuring that guests have a comfortable and hygienic stay. The lovely clean bathroom facilities and well-maintained rooms are often praised by guests with many describing the property as super clean. The cleanliness of the hotel is mentioned multiple times in the reviews, highlighting that everything, from the rooms to the cafe, is very clean. However, there are a few negative comments about the cleanliness of certain aspects of the hotel, such as the musty smell in one unit and worn bathroom rugs and towels, as well as being given used cleaning materials. Overall, though, the emphasis is on the hotel's high level of cleanliness.
Staff
If you're looking for a hotel with incredible service, look no further than the Samoana Boutique Hotel. According to numerous guest reviews, the staff at this hotel are some of the best around. Travelers loved the staff's friendly and accommodating nature with many mentioning specific employees by name, such as Ola and Jade. Communication from the staff was also top-notch with quick responses to any inquiries. Whether you needed help with your luggage, restaurant recommendations or just a friendly chat, the staff went above and beyond to make sure you had a comfortable stay. What's more, many guests felt that the staff truly embodied Samoan hospitality, offering a warm and authentic experience. Overall, if you want a hotel with excellent customer service, the Samoana Boutique Hotel is the perfect choice.
Pool
If you're looking for a place to cool off in Samoa, look no further than the Samoana Boutique Hotel! Guests rave about the hotel's pool, which is always clean and a great spot to escape the hot weather. Whether you're traveling with kids or having family visit, the pool and shared BBQ area provide amazing facilities for everyone to enjoy. While there was a slight hiccup with the pool being closed for a few days due to cleanliness issues, overall guests love the refreshing oasis that the Samoana Boutique Hotel's pool provides.
Yes, Samoana Boutique Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Samoana Boutique Hotel.
No, Samoana Boutique Hotel doesn't allow dogs.
Yes, parking facilities are available at Samoana Boutique Hotel.