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Summary of reviewsDiamond Hotel, located in the vibrant Jubeiha area of Amman, is widely appreciated for its strategic location that offers easy access to a variety of services and amenities. Its proximity to essential locations, such as Jordan University, makes it an ideal choice for both leisure and business travelers. The lively surrounding area, filled with eateries and shops, adds to the convenience of guests.
Guests consistently praise the hotel's exceptional standard of cleanliness and the spacious, comfortable rooms that provide a relaxing retreat after a day of exploration. The rooms are well-organized and exactly as depicted, with thoughtful amenities such as central air conditioning. Although some guests suggest that the decor could use modern updates, the overall cleanliness and comfort are standout features. Minor issues like noise from the pipes are noted but do not significantly detract from the guest experience.
Remarkable hospitality is a hallmark of Diamond Hotel, with many guests commending the friendly and respectful staff, including standout figures like Mr. Ihab and Anwar. The team is noted for their professional, warm, and accommodating demeanor, creating a welcoming atmosphere that rivals luxury hotels. The staff's attentive nature greatly enhances the overall experience, ensuring guests feel valued and comfortable.
The hotel also offers convenient and secure parking options, including free shaded parking in the basement, which provide added value to the guest experience. The well-organized parking facility ensures guests' vehicles are protected and easily accessible.
Overall, Diamond Hotel excels in delivering a pleasant and remarkable stay, characterized by its great location, exceptional cleanliness, spacious accommodations, and outstanding staff service. These elements combine to create a comfortable and memorable experience, encouraging repeat visits from satisfied travelers. Show more
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Aparthotel with EV Charging Stations
Aparthotel Taking Steps Towards Sustainability
Aparthotel for Honeymoon
Aparthotel with Free Wi-Fi
Aparthotel with Parking
EV charging stations
Accessible Aparthotel
3-Star Aparthotel
Room Types
Deluxe King SuiteFeaturing a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. This suite features soundproof walls, flat-screen TV with streaming services, city views, as well as chocolate for guests. The unit offers 2 beds.
Deluxe Double StudioBoasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. This suite has soundproof walls, flat-screen TV with streaming services, city views, as well as chocolate for guests. The unit has 3 beds.
Deluxe Family SuiteOffering free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned family room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 3 beds.
Deluxe Double Room (2 Adults + 1 Child)Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.
Guest Reviews
8.9
Excellent
Location
Nestled in the vibrant Jubeiha area of Amman, Diamond Hotel boasts a location that consistently impresses its guests. The hotel's strategic positioning on a bustling street ensures that visitors have easy access to a variety of services and amenities. Many guests appreciate the hotel's proximity to essential locations, including Jordan University—a mere ten-minute journey—making it an ideal base for both leisure and business travelers. The area surrounding the hotel is lively, offering an abundance of eateries, shops, and conveniences at every turn.
Guests frequently commend the hotel's cleanliness, praising the spacious rooms that add to the overall comfort of their stay. This commitment to a tidy environment, alongside the hotel's competitive pricing, enhances its appeal as a preferred accommodation choice in Amman. The presence of secure private parking eases the experience for those seeking a hassle-free exit from the city.
Remarkable hospitality seems to be a hallmark of Diamond Hotel, with many guests lauding the friendly and highly respectful staff. Special mentions are often made of the manager, Mr. Ihab, and the cordial young man, Anwar, for their attentive service. Visitors can enjoy peace of mind with the flexibility of payment options, not requiring a credit card at check-in. Though primarily lauded for its fantastic location, the combination of a renovated ambiance, dedicated staff, and handy facilities contribute to the hotel's reputation as a favored choice among travelers to Amman.
Rooms
Diamond Hotel offers a comfortable and spacious retreat for travelers seeking relaxation and convenience. Guests consistently praise the cleanliness and organization of the rooms, noting that they are precisely as depicted in pictures. The accommodations feature apartments that are not only warm but also furnished with thoughtful amenities, including central air conditioning, ensuring a comfortable stay regardless of the season.
The rooms are notably spacious, providing ample space for guests to unwind after a day of exploration. Many reviews highlight the excellent room size, making it ideal for those who value extra room. While some visitors have noted that the décor could benefit from modern updates, the overall cleanliness and maintenance appear to be standout features.
Additionally, the hotel is complimented for being well-organized with a helpful staff ready to assist guests. Though minor issues like a non-functioning room phone and occasional noise from the pipes were mentioned, these do not seem to significantly detract from the overall experience. The clean and comfortable bedding, along with a well-kept bathroom and attentive front desk service, complete the positive remarks, ensuring guests a restful and pleasant stay.
Cleanliness
Diamond Hotel consistently impresses its guests with an exceptional standard of cleanliness. Visitors frequently highlight that the overall cleanliness and pleasant scent of the hotel exceed expectations. The bathrooms are described as clean and fully equipped, helping to create a sense of comfort and satisfaction. Guests appreciate the dedication of the housekeeping team, who are noted for their impressive attention to detail. The hotel itself is described as a beautifully maintained and tidy facility, offering all the necessary cleaning tools for guests' convenience.
Alongside immaculate conditions, the hotel provides a serene atmosphere, making it a perfect retreat for those seeking peace and quiet. The newly renovated environment and clean, comfortable furnishings add to the appeal. Many reviews mention the helpful and cooperative nature of the staff, recognized for being respectful and service-oriented. The location is praised for being both excellent and providing picturesque street views, contributing to a satisfying overall experience. Whether it’s the cleanliness standards or the professional and attentive staff, Diamond Hotel seems to offer a stay that is both comfortable and remarkable.
Staff
At Diamond Hotel, the staff's exceptional service is a defining feature that sets the establishment apart, creating a welcoming atmosphere for all guests. The hospitality team, epitomized by standout figures such as Laith and Mohammed, is frequently praised for its respectful, warm, and accommodating demeanor. The reception staff is noted for their professionalism, marked by attentive service and gracious smiles that greet guests upon arrival. Many guests express their gratitude towards the employees, highlighting their friendly and helpful nature, which significantly enhances the hotel experience.
Special acknowledgments are often directed at individuals like Raafat Ali, Laith, Muhammad, and the hotel manager, Mr. Ihab, for their outstanding behavior and sophisticated service. The commendations go beyond mere politeness; the staff is seen as noble, supportive, and phenomenal in their approach, ensuring that every guest feels valued and comfortable.
Despite being a three-star establishment, the Diamond Hotel staff consistently delivers a level of service that rivals luxury hotels, acting with professionalism and warmth that leaves a lasting impression on visitors. Essentially, the entire team embodies collaboration and courteousness, setting a high standard for guest interactions, making each stay memorable and encouraging repeat visits.
Parking
Diamond Hotel offers a variety of parking options that cater to the convenience and safety of its guests. The hotel provides its own shaded parking, ensuring vehicles are protected from the elements. Guests can take advantage of the free parking available, which adds extra value to their stay. The parking spaces are located in the basement, contributing to the secure and private nature of the facility. With an indoor parking option, guests can enjoy the convenience of having their vehicles close by, and the parking lot's prime location further enhances accessibility. Overall, the Diamond Hotel delivers a thoughtful and well-organized parking experience.
No, Diamond Hotel doesn't have any pool.
No, a spa isn't available at Diamond Hotel.
No, Diamond Hotel doesn't allow dogs.
Yes, parking facilities are available at Diamond Hotel.