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Summary of reviewsRetaj Hotel in western Amman is consistently praised for its excellent location, which offers convenient access to shopping centers, malls, and popular dining options. Guests appreciate its proximity to attractions while maintaining a calm setting, making it an ideal choice for exploring the city. The hotel enhances its appeal with large rooms, cleanliness, and friendly service, providing a comfortable stay.
The breakfast at Retaj Hotel generally receives positive feedback for its taste and pleasant atmosphere on the terrace. The buffet is plentiful, offering diverse and tasty options, including local and vegetarian choices, which many guests appreciate. Although there are some critiques regarding variety and freshness, most visitors leave satisfied and well-fed.
Rooms at the hotel are noted for their cleanliness and comfort, with amenities such as coffee and tea facilities, mini-fridges, and toiletries. Despite some guests mentioning the rooms' smaller size and occasional issues with outdated furniture or bathroom facilities, the overall experience is favorable. The well-maintained rooms and attentive staff enhance the staying experience.
Cleanliness is a standout attribute of Retaj Hotel, with spotless rooms and facilities frequently commended. Recently renovated, the hotel impresses with its modern appeal and serene atmosphere. The majority of guests report a tranquil and comfortable retreat, appreciating the diligent housekeeping and overall high standard of cleanliness.
The service provided by the staff is a highlight of the guest experience at Retaj Hotel. Friendly, helpful, and professional, the staff members, including notable figures like Namir and Abou Adel, contribute positively to the stay. Their accommodating nature, efficiency, and cheerful demeanor leave a lasting impression, with many guests feeling welcomed and at home.
Parking facilities add to the hotel's convenience, offering secure, free, and spacious parking right at the entrance. The proximity to a nearby café further enhances this amenity's appeal. Despite minor issues with bed size or firmness, the overall sleeping arrangements are comfortable and clean.
In summary, Retaj Hotel is a comfortable and well-located option in Amman, with its prime location, cleanliness, attentive staff, and convenient parking facilities making it a desirable choice for travelers. Show more
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Categories
Hotel with Parking
Retaj Hotel provides free parking and free valet parking services available on-site. This dual offering of complimentary parking options enhances the convenience for all guests with vehicles.
EV charging stations
Accessible Hotel
Located at the 5th Circle, Retaj Hotel provides wheelchair-accessible parking on site and offers disabled facilities upon request.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Cheap Hotel
3-Star Hotel
Room Types
Standard Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This twin/double room is air-conditioned and features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a wardrobe.
Standard Single RoomOffering free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels.
Guest Reviews
8.3
Very Good
Location
Retaj Hotel boasts an outstanding location that consistently earns praise from guests. Situated centrally in western Amman, it offers convenient proximity to a variety of attractions and amenities. Visitors appreciate its accessible position, which provides easy access to shopping centers, malls, and popular dining spots like Galleria Mall and Sweifieh. The hotel is ideally placed on a main street, presenting both the convenience of being near commercial hubs and the challenge of some street noise. The location is distinguished as being close to the city center while providing a calm setting, making it an excellent choice for those looking to explore Amman or simply enjoy the surroundings. Parking facilities nearby add to its appeal, making it a very convenient option for travelers. Retaj Hotel stands out not just for its prime location, but also for offering good-sized rooms, cleanliness, and friendly service, ensuring a comfortable stay in a vibrant part of Amman.
Breakfast
Retaj Hotel's breakfast receives a mix of opinions from guests, but noteworthy highlights reflect an overall positive experience. Many guests appreciated the breakfast for its delicious taste and the pleasant atmosphere on the terrace. The buffet is described as plentiful, with diverse and tasty options, making it a worthwhile aspect of the stay. The abundance and quality, including local products and vegetarian options, were commended by several guests. Some reviewers noted the breakfast being better than usual for the region, with the availability of freshly made omelets upon request.
However, certain reviews suggest room for improvement. A few diners cited a lack of variety and freshness in some options, with particular mention of missing sweets and limited selections. Despite these critiques, the breakfast continues to be a strong point of the hotel, leaving most guests satisfied and well-fed as they embark on their day's adventures. Overall, the breakfast at Retaj Hotel remains a highlight with its good food, pleasant environment, and attentive service.
Rooms
Retaj Hotel offers a range of room experiences, most notably highlighted by their cleanliness and comfort. Many guests appreciated the comfortable, well-equipped rooms boasting amenities such as coffee and tea facilities, mini-fridges, and toiletries. Rooms are generally described as clean and pleasant, with some guests finding them modern and functional. The décor and furniture received positive mentions, contributing to a homely and cozy atmosphere. While some reviews noted that the rooms are on the smaller side, they are considered adequate for travelers, especially for single occupants. On the downside, certain reviews highlighted issues like outdated furniture, inadequate air conditioning, and occasional problems with bathroom water pressure and heat. Some guests also mentioned discrepancies in room size from the descriptions provided. Despite these concerns, the hotel's desirable location in a nice neighborhood and attentive staff add to the overall staying experience.
Beds
Retaj Hotel receives mixed feedback regarding its beds, with many guests finding the sleeping arrangements comfortable and clean. There is praise for comfortable beds and pillows, contributing positively to the overall sleeping experience. However, some guests noted issues with bed size, particularly mentioning that the beds felt short and not suitable for taller individuals. Additionally, comments regarding the firmness of the mattresses and the discomfort of the pillows indicate room for improvement in these areas. Despite these concerns, some visitors still reported having a restful experience, appreciating the cleanliness and general comfort of the bedding provided.
Cleanliness
Retaj Hotel consistently impresses travelers with its exceptional commitment to cleanliness. Guests frequently note the spotless and well-maintained condition of the rooms and facilities. Housekeepers are praised for their diligence, ensuring rooms are kept clean and tidy without fail. The atmosphere is characterized by tranquility and comfort, further enhanced by the hotel's friendly and helpful staff.
The establishment has undergone recent renovations, contributing to its clean and modern appeal. Bathrooms are consistently mentioned as being particularly pristine, and the bedding provides a comfortable night's sleep. The hotel is described as clean and quiet, offering guests a peaceful retreat in bustling Amman.
While the overall experience is described as great, there are minor concerns such as occasional issues with hair on towels or certain cleanliness details that could have been better addressed. Despite these slight imperfections, the hotel receives high marks for maintaining a generally high standard of cleanliness throughout. The Retaj Hotel stands out as a clean, comfortable haven with welcoming service, ideal for those seeking a tranquil stay in Amman.
Staff
Guests at Retaj Hotel consistently highlight the exceptional service provided by the staff, making it a standout feature of their stay. Across departments, from the reception desk to the restaurant and cleaning teams, staff members are often described as friendly, helpful, and professional. Visitors frequently note the accommodating nature of the receptionists, with many commending their politeness and efficient service. Names like Namir and Abou Adel are mentioned, signifying their memorable contribution to the guest experience.
The team at Retaj Hotel is celebrated for their cooperative and respectful demeanor, going the extra mile to fulfill guests' requests promptly. The staff’s cheerful and approachable attitude adds a welcoming atmosphere to the hotel, ensuring guests feel at home. Many guests are impressed by the staff’s eagerness to assist, consistently referring to their service as high-level and attentive to all needs. Overall, the dedicated and hospitable nature of the staff leaves a lasting impression, making their service a highlight of the stay.
Parking
At Retaj Hotel, guests can enjoy the convenience of a private and spacious parking lot situated right at the entrance. The hotel offers free and secured parking, ensuring peace of mind for those traveling by car. For those planning to explore the area with their private vehicle, the availability of parking is a definite advantage. The parking area benefits from its proximity to a lovely café with a quiet seating area, perfect for unwinding after a long journey. Overall, the combination of easy access and no additional cost makes the parking facilities a standout feature, enhancing the appeal and value-for-money of a stay at Retaj Hotel. As always, a little caution is advised when navigating the parking spaces.
No, Retaj Hotel doesn't have any pool.
No, a spa isn't available at Retaj Hotel.
No, Retaj Hotel doesn't allow dogs.
Yes, parking facilities are available at Retaj Hotel.