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Summary of reviewsDays Inn by Wyndham Tonawanda/Buffalo is strategically positioned for guests keen to explore the diverse attractions of the area. Its proximity to the University of Buffalo and easy access to nearby malls, shops, and a variety of dining options make it a favorable choice for visitors. The hotel offers straightforward access to highways, facilitating trips to nearby landmarks like Niagara Falls. While the establishment could benefit from updates, its central location and spacious parking are highly appreciated.
The hotel provides a complimentary continental breakfast featuring essentials like cereal, toast, waffles, and yogurt. The availability of a waffle maker is particularly praised, though some guests suggest a need for more variety and hot items. Despite differing opinions, many appreciate the inclusion of a complimentary breakfast as part of an affordable stay.
Rooms at Days Inn present a mixed experience. Guests generally find the beds cozy, with many rooms being clean and quiet. Amenities such as refrigerators and microwaves contribute to convenience, and the staff receives commendations for their friendly and efficient service. However, the hotel faces several issues with dated decor and maintenance concerns, including odors, broken fixtures, and a lack of certain amenities.
Cleanliness experiences vary among guests, with some rooms described as clean and located in a safe area. Nevertheless, issues such as stained linens and unpleasant smells have been reported. The staff often responds to these concerns, but there is room for improvement in property maintenance.
The staff at Days Inn is frequently praised for their friendly and accommodating nature, enhancing the overall guest experience. The front desk and cleaning staff receive commendations for their polite and attentive service, contributing positively to guest satisfaction.
Overall, Days Inn by Wyndham Tonawanda/Buffalo offers a comfortable bedding experience, with mattresses and pillows consistently praised for their comfort. The quality of sleep is a notable highlight, providing weary travelers with a cozy retreat. Although the hotel has areas for improvement, particularly with room updates and cleanliness, many guests find value in its location, friendly staff, and comfortable beds.
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