Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

Tonawanda 43.01980600, -78.82221700 , 2400 Niagara Falls Boulevard (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG receives largely positive reviews from guests, owing to its strategic location, excellent services, and welcoming environment. The hotel's proximity to Niagara Falls and various local attractions, such as shopping destinations and dining options, makes it a preferred stopover for visitors in the Buffalo area. Guests frequently commend the location, which is made even more appealing by the attentive staff.

The breakfast offerings at the hotel are well-received, with guests appreciating the variety and quality of choices available, including eggs, meats, pastries, and beverages. The pancake machine is particularly popular, contributing to the overall enjoyable dining experience fostered by the friendly staff. While some have noted minor issues such as limited variety and occasional shortages, the breakfast service is generally considered a positive aspect of the stay.

Accommodation at the hotel is characterized by spacious and clean rooms, contributing to a comfortable stay. Guests often highlight the cleanliness and size of the rooms, as well as the well-maintained bathrooms. Some reviews mention minor inconveniences like slightly soft mattresses or the need to request services, but these are significantly outweighed by the positive feedback on room conditions.

Cleanliness throughout the hotel, including both general areas and individual rooms, is another aspect praised by guests, reflecting the hotel's commitment to maintaining a high standard. This attention to cleanliness, combined with the hotel's convenient location, makes it a reliable choice for visitors to the area.

The staff at the Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG are often described as friendly and helpful, enhancing the overall guest experience. Individual staff members, such as Mark and Patt, are noted for their exceptional service, and the front desk personnel receive frequent commendations for their support. The team's warm and respectful demeanor complements the hotel's amenities, ensuring a pleasant stay for guests. Overall, the combination of strategic location, satisfying breakfast, clean accommodations, and exceptional service makes this hotel a favored option in the Buffalo area.
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Categories
Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

  Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Room Types
Standard Room with Two Queen Beds The double room features a safe deposit box, heating, as well as a private bathroom featuring a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

Standard King Room The double room features a safe deposit box, heating, as well as a private bathroom featuring a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.

Queen Suite with Two Queen Beds and Sofa Bed The suite provides a safe deposit box, heating, as well as a private bathroom boasting a bath or a shower and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit has 2 beds.

Standard Room The double room features a safe deposit box, heating, as well as a private bathroom boasting a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels.

King Suite with Sofa Bed The suite features a safe deposit box, heating, as well as a private bathroom featuring a bath or a shower and a hairdryer. The suite provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking The double room provides a safe deposit box, heating, as well as a private bathroom featuring a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.

Standard Queen Room with Two Queen Beds and Mobility Accessible Tub The double room offers a safe deposit box, heating, as well as a private bathroom featuring a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

Queen Suite with Hearing Accessibility - Non-Smoking The suite offers a safe deposit box, heating, as well as a private bathroom boasting a bath or a shower and a hairdryer. The suite features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.

King Suite with Tub and Sofa Bed - Mobility Accessible The suite features a safe deposit box, heating, as well as a private bathroom boasting a bath or a shower and a hairdryer. The suite offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.

Standard Queen Room with Two Queen Beds and Mobility Accessible Roll-In Shower The double room has a private bathroom fitted with a shower and a hairdryer. The spacious double room features air conditioning, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.

King Room with Hearing Accessible Roll In Shower - Non-Smoking The unit offers 1 bed.

Suite with Mobility Accessible Tub - Non-Smoking The unit offers 2 beds.

Guest Reviews
8.1
Very Good
Location
The Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG boasts a strategic location that is well-received by its guests. Situated conveniently close to Niagara Falls, the hotel serves as a suitable stopover for those visiting the iconic landmark. The area is acknowledged for its proximity to essential points of interest, including popular shopping destinations like Primark, local markets, and an array of dining options. The combination of excellent location and attentive staff enhances the overall guest experience, with many visitors appreciating the added convenience of a satisfying breakfast during their stay.

Breakfast
The breakfast experience at Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG receives generally positive feedback. Guests laud the breakfast as being very good, with several mentioning its deliciousness and filling nature. Many appreciate the variety offered, noting options such as eggs, meats, pastries, and beverages. A standout feature is the pancake machine, which seems to be a hit among patrons. The staff is often described as nice and welcoming, contributing to an overall enjoyable dining atmosphere.

While the breakfast garners praise, some guests express dissatisfaction with certain aspects. A few reviews mention a limited variety and others note the occasional scarcity of items like fruit and coffee. Timing appears to be another concern, as the breakfast service might feel brief, prompting early risers to ensure they enjoy the offerings before they run out. Despite these minor issues, the general consensus highlights a good and comfortable stay, complemented by a satisfying breakfast experience at this Buffalo-area hotel.

Rooms
The Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG offers a delightful accommodation experience with spacious and comfortable rooms that have received positive feedback from many guests. Rooms consistently stand out for their ample size and cleanliness, contributing to a relaxing and enjoyable stay. The bathrooms are also noted for their immaculate condition, maintaining the high standards of cleanliness throughout the hotel. However, there are some minor inconveniences, such as the need to request services repeatedly and concerns over mattresses being too soft for some preferences. Overall, the hotel's rooms provide a welcoming space that caters well to guests seeking comfort and cleanliness during their visit to Buffalo.

Cleanliness
The reviews for the Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG consistently highlight the hotel's commitment to cleanliness. Guests frequently describe the facility as clean, emphasizing both the general areas and the rooms. Many reviewers mention clean rooms as a clear standout feature, with some also noting the comfort of the beds and the quality of the breakfast. Although there was an isolated comment about a room not being cleaned during the stay, the overarching sentiment from guests is that the hotel maintains a high standard of cleanliness throughout. The combination of a clean environment and a good location makes this hotel a solid choice for visitors to the Buffalo area.

Staff
The reviews of Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG paint a picture of a hotel staffed by a team renowned for their friendliness and helpfulness. Guests frequently commend the entire staff, including management, for their warmth and willingness to assist. Visitors consistently highlight the pleasant and respectful demeanor of the personnel, with specific mentions of individuals like Mark and Patt, who stood out for their exceptional helpfulness. Particularly, the young man at the front desk receives accolades for his great support. Overall, the staff is described as amazing, with many guests appreciating their attentive service, which complements the comfortable amenities and pleasant atmosphere of the hotel.


Yes, Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG.

No, Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG.

Yes, Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG has a gym.

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