Hotel Amadora Palace

Amadora 38.75830600, -9.23544200 , Av. Santos Matos Nº 1 (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Amadora Palace is widely praised for its prime location, offering convenient access to both Lisbon and Sintra via the nearby Amadora train station. The hotel's central placement within a lively neighborhood filled with shops, bars and restaurants enhances its appeal, although some guests have noted occasional noise and a less secure environment at night. Despite these minor drawbacks, the strategic location near numerous transit hubs makes it an excellent choice for tourists.

The breakfast at Hotel Amadora Palace is generally deemed very good with many guests applauding its delicious offerings and variety. Standout features include an abundant buffet with highlights like a pancake machine and traditional Portuguese cakes. Though some feel the breakfast could benefit from a broader selection and a more spacious dining area, the friendly and helpful staff contribute to an overall positive morning experience.

Rooms at the hotel draw mixed feedback but are often commended for their cleanliness and comfort. Many appreciate the spaciousness, modern decor and well-maintained daily cleaning service. Newly renovated bathrooms and the presence of terraces add to the appeal. However, some rooms are smaller with minor maintenance issues and occasional noise disturbances.

Guests frequently laud the hotel's exceptional cleanliness, extending from spotless rooms to well-maintained common areas. High standards of hygiene and the modern appearance of rooms enhance the overall comfort and guest experience.

A standout highlight for the hotel is its outstanding staff. The team is consistently described as friendly, helpful and attentive, significantly contributing to a welcoming environment. Whether at the front desk or in the restaurant, the courteous and professional demeanors of employees like Ana and Jose leave lasting positive impressions.

Wi-Fi service at the hotel has mixed reviews with some guests praising its efficiency and others noting slow speeds and weak connections. However, the hotel's willingness to address these issues suggests a commitment to improvement.

The hotel's parking options, including an underground garage accessible by a car elevator, are appreciated for their convenience and affordability, though the tight space and occasional functionality issues of the car elevator are noted.

Families find Hotel Amadora Palace accommodating with family-oriented rooms and available baby cribs. The spacious suites and the hotel's convenient location make it an excellent choice for travelers with children.

The comfort of the beds receives mixed feedback with some guests finding the beds very comfortable and others experiencing issues with hard mattresses and old bedding. Noise from corridors and streets can also affect sleep quality for some guests.

Accessibility features at Hotel Amadora Palace are commendable, offering easy navigation via public transportation and accessible parking. Guests with disabilities can expect specially equipped rooms and facilities designed for easy mobility.

Overall, Hotel Amadora Palace is a well-regarded choice for visitors with its strategic location, excellent staff and high cleanliness standards making it a convenient and pleasant option for both solo travelers and families.
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Hotel for Honeymoon

Family Friendly Hotel

Hotel with Parking

Accessible Hotel

Room Types
Single Room This air-conditioned room includes a cable TV and wooden floors. Each has an en suite with a shower.

Double Room This air-conditioned room includes a cable TV and wooden floors. Each has an en suite with a shower.

Twin Room This air-conditioned room includes a cable TV and wooden floors. Each has an en suite with a shower.

Suite This suite has a seating area and a balcony.

Family Suite This air-conditioned room is composed of 2 communicating rooms and includes a cable TV and a private bathroom.

Superior Twin Room The twin room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This twin room features a safe deposit box, parquet floors and a flat-screen TV. The unit offers 2 beds.

Twin Room with Terrace The unit has 2 beds.

Superior Single Room The unit offers 1 bed.

Single Room with Terrace The unit offers 1 bed.

Superior Double Room The unit has 1 bed.

Double Room with Terrace The unit has 1 bed.

About Hotel Amadora Palace
License: 4246
Guest Reviews
8.0
Very Good
Location
Hotel Amadora Palace enjoys a prime location with convenient access to transportation, making it an excellent base for exploring Lisbon and Sintra. Situated right next to Amadora train station, guests find it easy to travel to central Lisbon, which is only three stops away by train, typically a 15-minute journey. The proximity to metro and bus stations, as well as a nearby taxi stand, further enhances the hotel's appeal for tourists seeking efficient transport options.

The hotel is centrally located within the Amadora area with numerous shops, bars, restaurants and supermarkets in the neighborhood. Guests appreciate the convenience of having a major supermarket and a well-rated steak sandwich restaurant within walking distance. While the surrounding area is lively, it can also be a bit noisy, though the hotel is well-insulated from external sounds.

The hotel's position on the Lisbon-Sintra axis is particularly advantageous for those looking to visit both cities. The nearby train station offers frequent services to these popular destinations, making it an ideal spot for travelers. Additionally, the location is praised for being easy to find and for its cleanliness.

However, some guests note that the hotel is a bit far from the Lisbon city center and the surrounding neighborhood can feel a bit insecure with reports of noise and a less pleasant environment at night. Despite these drawbacks, the overall sentiment suggests that the hotel's strategic location near transit hubs and within a lively borough makes it a convenient and practical choice for visitors to the area.

Breakfast
Hotel Amadora Palace has garnered a mix of opinions concerning its breakfast offerings, though there are a number of recurring positive themes. Many guests have praised the breakfast for being very good, delicious and even excellent. Words like excellent, very delicious and well-prepared are frequently mentioned, indicating a generally high level of satisfaction with the quality of the food. The buffet is often highlighted for being abundant, varied and extensive with some guests specifically delighted by features like the pancake machine and the traditional Portuguese cakes.

While the breakfast is described as simple by some, it is generally considered sufficient and good quality. Several reviews appreciate the filling and rich nature of the breakfast provided. The staff also receive commendations for being friendly and helpful, which adds to the positive breakfast experience.

However, there are some common criticisms. A number of reviews pointed out the limited variety and suggested improvements, particularly with the lack of options such as eggs and vegetables. The breakfast area being cramped and the need for more seating are also mentioned as detractors. Despite some variability in opinions regarding the diversity and completeness of the breakfast, it is generally seen as good value for the price range.

In summary, although there are a few areas that could benefit from enhancement, the breakfast at Hotel Amadora Palace is broadly well-regarded for its quality, variety and friendly service, making for a positive start to the day for most guests.

Rooms
Hotel Amadora Palace offers a mixed experience when it comes to its rooms with a notable focus on cleanliness and comfort. Many guests praised the rooms for being clean, tidy and well-decorated with modern, renovated bathrooms that add to the overall appeal. Spaciousness is another common highlight with several reviewers mentioning large rooms, family suites with separate bedrooms and terraces that provide a welcoming outdoor space.

The balconies and newly renovated rooms are especially appreciated for their modern and cozy atmosphere. Some rooms also offer beautiful, simple decorations, making them pleasant for a short stay. Daily cleaning service is consistently noted, ensuring that rooms stay spotless and comfortable throughout the visit.

However, there are mentions of some drawbacks. Several rooms are described as small or very small, causing discomfort for guests with more luggage or those staying longer. Issues such as outdated decor, insufficient soundproofing and minor maintenance problems, like broken bathroom doors or poor water pressure in showers, are occasionally reported. Noise from both the street and inside the hotel can be intrusive, affecting the overall tranquility.

Modern amenities such as LED lighting, terraces and effective air conditioning contribute to a convenient stay, though some guests noted the absence of facilities to make hot drinks and small spaces for storage. The bathrooms, while clean, sometimes needed updating and were often cited as being too small and uncomfortable.

Overall, Hotel Amadora Palace provides a clean and comfortable lodging experience with its modern touches and pleasant decor, though prospective guests should be prepared for potential size and noise issues.

Beds
The guest reviews of Hotel Amadora Palace reveal mixed feelings about the comfort of the beds. While several guests praised the beds as very comfortable with some even describing them as super comfortable or the most comfortable they've experienced, others had contrasting experiences. There were frequent mentions of uncomfortable beds, hard mattresses and noticeable springs that detracted from a good night's sleep. Some reviewers highlighted that the extra beds provided were notably comfortable and there were requests for softer bedding. A few guests noted that the mattresses felt old and some described blankets and pillows in a negative light. Noise from the corridors and streets further compounded these sleep issues for certain visitors. Despite these concerns, there were also positive comments about the quality of beds and pillows when comfort was achieved, suggesting an inconsistency in the experience among different rooms.

Cleanliness
Hotel Amadora Palace is consistently praised for its high standard of cleanliness. Guests frequently note that the rooms and bathrooms are immaculate and well-maintained with fresh towels provided daily. The cleanliness extends to common areas, where surfaces are kept spotless and tidy. Many have remarked on the overall excellent hygiene maintained throughout the hotel. While there are a few isolated comments about minor cleanliness issues, such as mold on the ceiling or a dusty table, the overwhelming majority of reviews highlight the pristine condition of the hotel. Additionally, rooms are described as modern and well-equipped, enhancing the overall guest experience. Despite some minor drawbacks, the hotel sustains a reputation for cleanliness, offering a high level of comfort and assurance to its guests.

Staff
At Hotel Amadora Palace, the standout feature repeatedly highlighted by guests is the exceptional staff. Described consistently as friendly, helpful and attentive, the hotel's team ensures a warm and welcoming environment from the moment guests arrive. Whether it's the front desk or the restaurant, the staff's courteous and professional demeanor leaves a lasting impression.

Receptionists are notably accommodating and diligent, often receiving special mentions for their politeness and efficiency. Guests appreciate the round-the-clock availability of the staff, their resourcefulness and their readiness to assist with any needs, making the overall service experience highly commendable. There is also praise for key employees like Ana and Jose, whose helpful and courteous behavior particularly stood out.

The hospitality team is not just efficient but also genuinely pleasant, always greeting guests with a smile and providing excellent customer service. The attention to detail and personalized service make guests feel well taken care of, enhancing the overall hotel experience. From top-notch professionalism to the friendly and approachable attitude of every employee, the staff at Hotel Amadora Palace contributes significantly to the positive reviews and the hotel's reputation as a welcoming destination.

Wi-Fi
Hotel Amadora Palace offers a wifi service that garners mixed reviews from its guests. On the positive side, many guests have found the internet to be excellent with good wifi connections that worked well. However, some visitors have noted areas for improvement, mentioning that the room Wi-Fi was very slow and the connection could be weak or mostly poor. Despite these issues, the hotel does have a receptive attitude towards addressing problems, which could suggest an ongoing effort to improve the wifi service for future guests.

Parking
Hotel Amadora Palace offers parking options with both advantages and a few limitations. Guests appreciate the convenience of having an underground parking garage accessible via a car elevator, providing a secure place to leave their vehicle. The parking fee is relatively affordable, ranging from 5 to 8 euros per day. It's advisable to reserve a parking space in advance due to the limited availability.

The garage is appreciated for being very central and useful, although some guests find it to be somewhat small and tight, particularly for larger cars. Maneuvering in the car elevator can be challenging and it has occasionally been reported to be non-functional. Despite these occasional difficulties, the availability of both car and bike parking is a notable plus for many guests.

Overall, while parking at Hotel Amadora Palace may require a bit of planning and caution, it remains a valuable amenity, ensuring the convenience and security of guests’ vehicles during their stay.

Family
Hotel Amadora Palace has garnered positive feedback for its family-friendly environment and accommodations, making it an excellent choice for those traveling with children. The hotel offers a variety of family-oriented rooms, including family suites and adjoining rooms, which provide ample space and are comfortable for groups and families of four. Many guests appreciated the availability of baby cribs, indicating the hotel’s readiness to cater to families with infants.

The facilities and setting of the hotel are noted to be suitable for multiple children, adding to its appeal for families. The suite-style rooms have been particularly praised for their convenience and comfort. The hotel also enjoys a beneficial location with easy access to good family restaurants and attractions, enhancing the overall family travel experience.

While there were a few minor critiques regarding the absence of a mini fridge in the family suite and limited hygiene products, the general consensus is that Hotel Amadora Palace is an ideal choice for families seeking a comfortable and accommodating stay.

Accessible
Hotel Amadora Palace offers commendable accessibility features for guests with disabilities. It is well-connected to public transportation, making it easy for visitors to navigate the area. The hotel is accessible via bus, train and metro stations, highlighting its close proximity to subway stations and fully accessible platforms. The availability of accessible parking, including an underground lot with a car elevator, provides convenient options for those traveling by car.

Guests will find specially equipped rooms designed for easy accessibility and a small bathroom adapted for reduced mobility, ensuring a comfortable stay. The hotel features an elevator capable of accommodating either two people or one person in a wheelchair, though guests should be mindful of its weight limits when managing luggage.

Overall, the hotel is friendly, budget-friendly and well-suited for travelers with disabilities, combining convenience and accessibility in a pleasant stay.


No, Hotel Amadora Palace doesn't have any pool.

No, a spa isn't available at Hotel Amadora Palace.

No, Hotel Amadora Palace doesn't allow dogs.

Yes, parking facilities are available at Hotel Amadora Palace.

No, Hotel Amadora Palace doesn't have a gym.

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