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Summary of reviewsResidencial Jardim da Amadora enjoys a prime location, perfect for travelers seeking convenient transportation options and proximity to essential services. Nestled near a major train station with direct routes to Sintra and Rossio station, the hotel ensures excellent connectivity to Lisbon and nearby attractions. The beautiful city park in front of the hotel, coupled with an array of nearby cafes and supermarkets, enhances its appeal, offering a pleasant and relaxing environment.
Breakfast at the hotel is generally appreciated for being included in the stay with a decent selection and a good dining experience. The coffee machine and fresh, abundant food items are frequently praised. However, there are calls for more variety with some guests finding the options repetitive and basic. Issues with food quality and service delays are occasionally mentioned, but the inclusion of breakfast remains a noted benefit.
Dinner at the hotel's restaurant receives commendation for the friendly staff and delicious food. Although the pricing is seen as somewhat high, the service quality and the staff's kindness are consistently praised, contributing positively to the dining experience.
Room conditions at the hotel are mixed. While some guests find the rooms clean and tidy, others highlight issues such as small sizes, sparse furnishing and unpleasant odors. The cleanliness of shared bathrooms is particularly concerning for several visitors. Positive remarks about daily cleaning services and comfortable beds are occasionally made, but the overall room quality is described as requiring significant improvements.
Cleanliness throughout the hotel varies with many guests satisfied with regular cleaning efforts. However, complaints about dirty shared bathrooms, dusty rooms and general hygiene standards indicate that improvements are needed. Some facilities are described as outdated and in need of renovation.
The hotel's staff are frequently highlighted as a major positive aspect with guests describing them as friendly, helpful and professional. The reception team is especially noted for their customer service skills, creating a welcoming atmosphere. While there are occasional mentions of less favorable interactions, the general consensus is that the staff contribute significantly to an enhanced guest experience.
Experiences with the beds are similarly varied. Many guests find the beds comfortable, clean and of adequate size, but others report issues such as hard pillows, uncomfortable mattresses and unexpected bed arrangements. Overall, the beds are seen as generally satisfactory but with room for improvement.
In summary, while Residencial Jardim da Amadora benefits from an excellent location, friendly staff and inclusive breakfast, areas such as room and bathroom cleanliness, breakfast variety and bed comfort have mixed reviews, indicating the need for some improvements to ensure a more consistently positive guest experience.
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