Hotel Seri Malaysia Alor Setar is highly praised for its prime location near the city center, providing easy access to key attractions like Darul Aman Stadium, Alor Setar Tower and numerous dining options, including nearby KFC and food stalls. Nestled in a peaceful part of town yet close to bustling markets and shopping areas, it offers a balance of tranquility and convenience. Ample parking and proximity to the airport further enhance its appeal for both leisure and business travelers.
The hotel’s breakfast receives positive feedback for its taste and value, especially dishes like nasi lemak and fried mee that cater to family tastes. However, suggestions for more variety and an earlier start time are common as the menu tends to be repetitive.
Guests appreciate the spacious rooms, which are particularly suitable for families with some featuring a queen and single bed combination. Daily cleaning services maintain a tidy environment. However, the hotel faces criticism regarding maintenance issues such as leaking ceilings, malfunctioning appliances and outdated decor, suggesting a need for renovations to improve comfort and ambiance.
Cleanliness standards at the hotel receive mixed reviews. While some guests find the rooms and toilets well-maintained, others note areas requiring significant improvement, citing dirty rooms, dusty areas and moldy bathrooms as issues. Enhanced cleanliness practices are recommended to elevate guest comfort.
The hotel staff are frequently commended for their friendliness and helpfulness, positively impacting the overall guest experience. Receptionists are noted for their efficiency and the regional manager is responsive to concerns. Despite occasional unfavorable encounters, the majority of reviews underline the staff's role in providing a satisfactory experience.
WiFi connectivity is a consistent issue with many guests reporting non-functional or very slow service, indicating a need for substantial upgrades to meet guest expectations.
The hotel is family-friendly, offering big, cozy rooms and amenities like a swimming pool that children enjoy. Safe parking facilities and a delicious breakfast appeal to families and the friendly staff contribute to a positive stay.
Regarding the beds, while many guests report comfortable sleep experiences, there are calls for updates and better maintenance. Issues such as old, springy mattresses and cleanliness problems like lizard droppings on bed sheets highlight the need for improvements.
In summary, Hotel Seri Malaysia Alor Setar stands out for its excellent location and friendly staff, making it a viable option for families and travelers. However, areas like breakfast variety, room maintenance, cleanliness and WiFi connectivity need attention to enhance the overall guest experience.
iG Hotel boasts an enviable location in the bustling part of Alor Setar, a prime spot surrounded by numerous conveniences. Guests frequently praise the easy access to a vibrant food court and various food stalls, making it effortless to find a meal any time from morning till midnight. The hotel is conveniently flanked by essential facilities including banks, ATMs, convenience stores, grocery shops, laundromats and a 7-Eleven. It’s strategically positioned close to the Alor Setar stadium, Albukhary International University, the Al-bukhary Mosque and Stadium Darul Aman, as well as near the highway for convenient travel.
The rooms at iG Hotel are another highlight, impressing visitors with their cleanliness and comfort. Guests often note the spaciousness of the rooms, making them ideal for both short stays and family trips. Affordably priced, the rooms maintain a high standard of cleanliness and freshness, providing a tranquil environment suitable for a restful stay. Reviews frequently commend the immaculate condition of the rooms and bathrooms, reflecting the hotel's commitment to cleanliness and upkeep.
Moreover, the staff at iG Hotel contribute significantly to the positive guest experience. They are consistently recognized for their friendliness and helpfulness, especially in accommodating last-minute requests. The manager, in particular, is noted for their kindness. While there are occasional mentions of less talkative behavior at the receptionist desk, the overall feedback highlights a welcoming and supportive demeanor that enhances the overall stay.
In summary, iG Hotel in Alor Setar excels with its strategic location, immaculately clean and spacious rooms and friendly, helpful staff, making it an attractive choice for both short visits and longer stays.
Although listed as a hotel, the name includes "Homestay" and "Studio," suggesting smaller, more intimate units compared to standard hotel rooms, offering a cozy feel.
Hotel Grand Crystal enjoys a favorable reputation due to its strategic location in the heart of Alor Setar, offering easy access to major city landmarks and attractions. The hotel's proximity to the mosque, Pekan Rabu, Aman Mall, and reputable dining options makes it a convenient choice for both explorers and shoppers. Guests value the spacious rooms, good breakfast, and ample parking, adding to the overall ease of commuting and enhancing their stay experience.
The breakfast service at Hotel Grand Crystal is generally well-regarded, with guests appreciating the variety, quality, and taste of the offerings. While some reviews point to simplicity, the breakfast buffet, starting at 7:30 AM, is noted for its satisfying and delicious fare, complemented by the polite demeanor of the staff.
In terms of accommodations, the hotel provides spacious and comfortable rooms that many guests highlight as a key advantage. With tidy layouts and ample space, the rooms cater well to families, even though some furnishings and amenities may appear dated. However, these aspects do not significantly impact the overall comfort and are balanced by the friendly and attentive staff, ensuring an affordable and pleasant stay.
Cleanliness is a mixed point, with many guests praising the clean and organized rooms, though bathroom facilities could benefit from updates and better maintenance. Despite the need for improvements in specific areas, such as bathroom maintenance and the pool's cleanliness, the hotel maintains its charm and has potential for further enhancement.
The staff at Hotel Grand Crystal receive consistent commendations for their exceptional service. Their attentiveness, efficiency, and friendly nature significantly enrich the guest experience, creating a welcoming and comfortable environment that resonates throughout the hotel.
Overall, while improvements in maintenance and updates could elevate the experience further, the hotel's ideal location, spacious accommodations, and dedicated staff collectively contribute to a positive and valuable stay for visitors.
This chalet property offers cozy and potentially private lodging options, suitable for guests seeking a more intimate and relaxed stay away from a large hotel environment. It is described as a self-catering holiday home.
As a motel, this property often features direct access rooms and a smaller scale than full-service hotels, which can contribute to a more intimate and less crowded atmosphere.
The Jerai Hotel Alor Star is a well-situated three-star hotel, praised for its strategic location in the heart of Alor Setar. Guests appreciate its proximity to key landmarks, such as the Alor Setar Tower, Pekan Rabu, Masjid Zahir, Aman Central Mall and a variety of eateries. The hotel is easily accessible by public transport with ample parking available, making it convenient for both tourists and business travelers. Despite the building's age, the rooms are generally clean and the hotel offers good value for the price.
The breakfast experience receives favorable reviews with many guests highlighting the variety of choices, including both local and continental options. The breakfast is often described as delicious, superb and satisfying with local dishes like nasi lemak royale and laksa standing out. The reasonable hotel prices that include a buffet breakfast add to the overall value for money. Dinner, too, is praised for its delectable menu, although some guests experienced communication issues regarding kitchen availability. A nearby food court also offers additional affordable and tasty local dining options.
The rooms receive mixed reviews. Cleanliness is generally appreciated with daily cleaning and comfortable beds noted by many. However, some guests have remarked on the small and outdated state of certain rooms, issues with air conditioning and inconsistent room maintenance. The bathrooms, in particular, often need extra attention with reports of unclean facilities and bad odors. Nevertheless, the hotel rooms can be comfortable and suitable, especially for solo travelers or business use.
Cleanliness throughout the hotel is similarly mixed with some guests praising the clean and tidy rooms, while others report issues with dirty glass, bad smells and sightings of ants, cockroaches and other bugs. Bed linens also sometimes attract criticism for being less than immaculate. Overall, there is a clear need for more rigorous and consistent cleaning protocols.
The staff of The Jerai Hotel Alor Star are frequently praised for their friendliness, helpfulness and accommodating nature. Positive customer service experiences are highlighted in many reviews with staff going above and beyond to assist guests and provide excellent service. The warm and welcoming atmosphere attributed to the staff is a notable aspect of the hotel.
Bed comfort is another area with mixed feedback. While many guests find the beds comfortable with nice, soft pillows, others mention issues such as old mattresses, worn bed springs and slightly uncomfortable extra beds. Despite these drawbacks, the overall room comfort contributes positively to the guest experience.
As a three-star establishment, The Jerai Hotel Alor Star’s facilities, though somewhat dated, are generally deemed acceptable for the price point. While the restaurant is modern, the corridors and rooms could benefit from updates. The lack of a swimming pool for kids is a noted drawback and some guests feel that the hotel is overpriced considering the amenities offered. Nonetheless, the hotel continues to offer reasonable value for a three-star property, thanks to its excellent location and friendly staff.
This property is explicitly a boutique hotel, designed to offer a unique and intimate lodging experience compared to larger, standard hotels. Its location in Pekan Cina (Chinatown) suggests historical charm and character.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 40 hotels in and around Alur Merah