Mercure Almaty City Center
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Summary of reviewsMercure Almaty City Center is a highly recommended hotel celebrated for its advantageous central location in Almaty. Its prime positioning allows guests easy access to the city's vibrant attractions, including bustling streets, serene parks, and a variety of dining and shopping experiences. The hotel is noted for its beautiful boutique setting, comprehensive amenities like a great spa, and spacious, well-maintained rooms decorated with Kazakh ornaments that add a charming touch. The cleanliness of the hotel is often mentioned positively, alongside helpful and proficient English-speaking staff who enhance the quality of the stay.
Guests frequently commend the delicious and varied breakfast spread, which offers an extensive buffet that caters to diverse tastes at a reasonable price. The rooms are spacious, impeccably clean, and well-appointed with essentials, contributing to a comfortable and pleasurable accommodation experience. The magnificent views of the snow-capped mountains from higher floors further enhance guests' stays. The hotel's staff is recognized for their warmth and attentiveness, with special mentions for specific team members who provide excellent service.
The spa is especially praised for its luxurious and comprehensive facilities, including saunas and hammams, and for its spectacular panoramic views of the city. The comfortable beds also contribute significantly to guests' satisfaction, often being described as exceptionally comfortable and royal. All these factors combined make Mercure Almaty City Center an ideal choice for travelers seeking relaxation and an immersive local experience in a modern, welcoming environment.
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Guests frequently commend the delicious and varied breakfast spread, which offers an extensive buffet that caters to diverse tastes at a reasonable price. The rooms are spacious, impeccably clean, and well-appointed with essentials, contributing to a comfortable and pleasurable accommodation experience. The magnificent views of the snow-capped mountains from higher floors further enhance guests' stays. The hotel's staff is recognized for their warmth and attentiveness, with special mentions for specific team members who provide excellent service.
The spa is especially praised for its luxurious and comprehensive facilities, including saunas and hammams, and for its spectacular panoramic views of the city. The comfortable beds also contribute significantly to guests' satisfaction, often being described as exceptionally comfortable and royal. All these factors combined make Mercure Almaty City Center an ideal choice for travelers seeking relaxation and an immersive local experience in a modern, welcoming environment.
Hotel near Golf Courses
Mercure Almaty City Center appears in hotel recommendations near golf courses in Almaty, suggesting it is a suitable option for golf enthusiasts.
Hotel Taking Steps Towards Sustainability
An upscale eco-certified hotel participating in the Green Key program and Accor's Planet 21 initiative. The hotel focuses on reducing its environmental impact through practices like recycling, using LED light bulbs, eco-friendly cleaning products, and providing an electric car charging station and water dispenser.
Hotel with Spa
Offers a spa and comfortable rooms. It is located close to the city center and provides a convenient and relaxing stay for guests.
Family Friendly Hotel
This hotel is well-reviewed and suitable for families. It offers comfortable accommodations and is located in the city center.
Business Hotel
Mentioned as a business hotel and part of a global hotel group, this property is anticipated to provide suitable facilities and services for business guests, including meeting spaces and connectivity.
Hotel with Parking
Mercure Almaty City Center provides reliable parking services for its guests, consistent with its international hotel standards. The parking area is well-managed and offers a practical solution for those driving to the hotel in the city.
Accessible Hotel
Mercure Almaty City Center is a wheelchair accessible hotel with 3 rooms specifically designed for people with reduced mobility. The accessible bathrooms are equipped with features such as a flexible showerhead.
4-Star Hotel
Situated in the shopping district, this hotel provides comfortable accommodation with a central location. It offers modern rooms and is within walking distance of Arbat, making it a convenient base for exploring the city.
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
Guest Reviews
Positioned in the heart of Almaty, the Mercure Almaty City Center offers travelers an excellent location with easy accessibility to the city’s vibrant attractions. Guests frequently praise its prime, central setting, which allows for a short walk to key areas such as the bustling pedestrian street of Arbat, the serene parks, and countless restaurants and shops. This strategic placement makes it a convenient choice for those wishing to explore the main sights without the need for extensive travel. The hotel itself is described as a beautiful, clean boutique with notable amenities including a great spa and a serene atmosphere within its rooms, complemented by helpful, English-speaking staff. Its proximity to cafes, vibrant shopping districts, and the city's famous promenade ensures guests can immerse themselves in the local culture and flavors effortlessly. Offering a varied breakfast spread and commendable service, Mercure Almaty City Center stands out as a well-located accommodation that caters to both relaxation and exploration needs in Almaty.
The breakfast at Mercure Almaty City Center receives widespread praise for its impressive quality and variety. Guests often highlight the delicious and generous offerings, with many noting the extensive buffet and large selection of desserts available each morning. The breakfast is frequently described as very good or excellent, with a diverse array of dishes that tend to offer something for everyone. The affordability of the breakfast, priced around €11, is also seen as reasonable given the plentiful servings. However, a few reviews suggest there is room for improvement, with some guests seeking more variety and the inclusion of simple fruits like bananas and kiwis. Despite occasional criticisms regarding selection and price, most guests seem to enjoy the breakfast experience as part of their stay at this well-regarded hotel.
The Mercure Almaty City Center offers a remarkable experience with its well-regarded accommodations, characterized by spaciousness and modern amenities. Guests consistently appreciate the large, impeccably clean rooms, which are not only comfortable but also stylishly decorated, often featuring Kazakh ornaments that add a unique charm. The suites stand out for their ample space and superb accommodations, providing a pleasant environment for all visitors. Each room is well-equipped, ensuring that essentials like an iron and hairdryer are readily available, leaving guests free from the hassle of requesting additional items.
The hotel's strategic location near the center adds convenience to its inviting atmosphere, making it an ideal choice for both business and leisure travelers. Many guests highlight the beautiful views from higher floors, offering picturesque glimpses of the snow-capped mountains. The interiors are described as cozy and pleasant, with large bathrooms adding to the overall comfort. While the air conditioning requires activation at reception, this minor inconvenience is easily outweighed by the exceptional quality and comfort of the facilities. The staff's helpfulness further enhances the stay, making the Mercure Almaty City Center a preferred destination for a memorable visit.
The beds at Mercure Almaty City Center receive consistent praise for their exceptional comfort. Guests frequently describe the beds as exceptionally comfortable and even royal, highlighting not just the quality of the mattresses but also the comfort of the pillows. The rooms are noted for their cleanliness and overall excellence, contributing to a restful stay. Complemented by these superb sleeping arrangements, guests also enjoy a good breakfast, making for a satisfying hotel experience.
Mercure Almaty City Center is a modern hotel that consistently impresses guests with its outstanding cleanliness and well-maintained facilities. Visitors frequently highlight the hotel's high standard of cleanliness across all areas, from the spacious and cozy rooms to the pleasant interior design. The friendly and polite staff, who are also proficient in English, further enhance the experience. Known for improving its level of service year after year, the hotel offers excellent value with its prime location and contemporary ambiance, making it a highly recommended choice for travelers seeking a clean and comfortable stay.
Mercure Almaty City Center receives high praise for its staff, who are frequently described as helpful, friendly, and accommodating. Guests consistently note the welcoming atmosphere, emphasizing the attentiveness and responsiveness of the team. The reception staff stand out, with specific mentions of professionals like Ms. Mariam and Mr. Damir for their exceptional service and professionalism. Many reviews commend the staff's ability to interact effectively with guests, often highlighting their polite demeanor and proficiency in English. Despite one mention of unfriendly staff, the overall opinion is overwhelmingly positive, with guests appreciating the respectful and courteous interactions they experience throughout their stay.
The spa at Mercure Almaty City Center is a standout feature that has garnered praise from guests for its exceptional quality and comprehensive facilities. Visitors consistently describe the spa as great, excellent, and luxurious, with the range of amenities on offer contributing to a comfortable and relaxing experience. The spa center includes a jacuzzi, a small sauna, a hammam, and both Turkish and Finnish saunas, providing diverse options for relaxation.
In addition to the remarkable facilities, the spa's location on the top floor offers breathtaking views of the city, particularly at sunrise and sunset, making the experience even more memorable. Guests also compliment the attentive staff, ensuring that the service matches the high standard of the facilities. While the absence of a pool is noted, the overall spa and gym experience is appreciated for offering a serene retreat complemented by beautiful panoramic sights.
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Location
Breakfast
Rooms
The hotel's strategic location near the center adds convenience to its inviting atmosphere, making it an ideal choice for both business and leisure travelers. Many guests highlight the beautiful views from higher floors, offering picturesque glimpses of the snow-capped mountains. The interiors are described as cozy and pleasant, with large bathrooms adding to the overall comfort. While the air conditioning requires activation at reception, this minor inconvenience is easily outweighed by the exceptional quality and comfort of the facilities. The staff's helpfulness further enhances the stay, making the Mercure Almaty City Center a preferred destination for a memorable visit.
Beds
Cleanliness
Staff
Spa
In addition to the remarkable facilities, the spa's location on the top floor offers breathtaking views of the city, particularly at sunrise and sunset, making the experience even more memorable. Guests also compliment the attentive staff, ensuring that the service matches the high standard of the facilities. While the absence of a pool is noted, the overall spa and gym experience is appreciated for offering a serene retreat complemented by beautiful panoramic sights.
No, Mercure Almaty City Center doesn't have any pool.
Yes, a spa is available at Mercure Almaty City Center.
No, Mercure Almaty City Center doesn't allow dogs.
Yes, parking facilities are available at Mercure Almaty City Center.
Yes, Mercure Almaty City Center has a gym.
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