Almaty43.22541900,
76.90488700,
Timiryazev Street 42 Building 10(Show on Map)
8.0
Very Good
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Summary of reviewsBest Western Plus Atakent Park Hotel in Almaty receives numerous positive reviews, primarily due to its advantageous location, delicious breakfast and exceptional staff. Guests frequently appreciate the hotel's prime position near landmarks such as Atakent Mall, the botanical garden and Almaty Exhibition Center, making it highly convenient for both leisure and business travelers. The surrounding area brims with shops, restaurants and public transport options, while the hotel's peaceful setting and mountain views offer a relaxing atmosphere.
The breakfast at the hotel is often highlighted as a standout feature, praised for its extensive and varied selection that includes pastries, fresh fruit and national dishes. The presentation and quality of food pair well with the polite and responsive staff, enhancing the overall dining experience.
The rooms provide a blend of comfort and functionality, though they are noted to be slightly outdated. Guests value the cleanliness, spaciousness and amenities like kettles, slippers and bathrobes but suggest that updates and improvements, especially in soundproofing and furniture, would be beneficial.
Cleanliness across the hotel receives favorable reviews with housekeeping maintaining high standards in room hygiene. However, minor issues such as outdated bathtubs and occasional lapses in thoroughness are mentioned.
Staff at Best Western Plus Atakent Park Hotel are consistently described as friendly, kind and helpful, contributing to a welcoming atmosphere. Reception staff, in particular, are praised for their attentiveness and quick check-ins.
The hotel's Wi-Fi service presents a mixed experience; while adequate for basic online activities, it sometimes suffers from slow speeds and instability.
Regarding the beds, feedback is generally positive with many appreciating their comfort. However, some guests experienced discomfort due to harder mattresses or old springs.
Despite some areas needing refurbishment, the hotel generally provides a good value for money with amenities and services aligning well for a four-star establishment. Particularly well-suited for business travelers attending events at the nearby exhibition center, the hotel offers quick check-ins, comfortable accommodations and necessary business facilities.
In summary, Best Western Plus Atakent Park Hotel is highly recommended for its location, breakfast, cleanliness and friendly staff, making it a solid choice for both business and leisure travelers. Show more
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Categories
Hotel for Honeymoon
Mentioned in lists related to honeymoon hotels and featuring multiple bars/lounges, this hotel offers on-site entertainment and a comfortable environment for couples.
Family Friendly Hotel
Located near Atakent Park, this hotel offers convenience for families looking to enjoy outdoor activities. It potentially includes amenities such as a playground or larger rooms suitable for families.
Romantic Hotel
Included among hotels considered suitable for couples. It offers a comfortable setting and standard hotel amenities designed to cater to guests on a romantic getaway.
Business Hotel
Located near a major exhibition center, this hotel is likely frequented by business travelers attending events. Its facilities are expected to cater to their needs, including potential meeting spaces and business services.
Hotel with Parking
Best Western Plus Atakent Park Hotel offers on-site parking for its guests, reflecting its commitment to a comfortable stay. The parking area is well-maintained and provides a secure location for vehicles, adding to the convenience of the hotel's amenities.
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard Double Room with Two Single Beds - Non-SmokingFeaturing free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a hairdryer and slippers. The twin/double room features air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with cable channels. The unit has 2 beds.
Standard Double Room with One Bed - Non-SmokingOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned twin/double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box and an electric kettle. The unit has 1 bed.
Standard Double Room with One Bed - SmokingOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a hairdryer and slippers. The twin/double room offers air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with cable channels. The unit offers 1 bed.
Standard Double Room with Two Single Beds - SmokingOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a hairdryer and slippers. This twin/double room is air-conditioned and has a flat-screen TV with cable channels, a wardrobe, a safe deposit box and an electric kettle. The unit has 2 beds.
Superior King SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite features a wardrobe, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV with cable channels. The unit has 1 bed.
King Suite with Mountain ViewThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite provides a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as mountain views. The unit offers 2 beds.
One-Bedroom Superior King SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite features a wardrobe, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV with cable channels. The unit has 1 bed.
One-Bedroom Executive King Suite with Sofa BedThe spacious air-conditioned suite provides a flat-screen TV with cable channels, a wardrobe, a safe deposit box and an electric kettle. The unit offers 2 beds.
Two-Bedroom Family King Suite with Sofa BedThe spacious suite provides air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Nestled in a very convenient section of Almaty, Best Western Plus Atakent Park Hotel boasts an excellent location that patrons consistently appreciate. The hotel's proximity to key landmarks such as the Atakent Mall, botanical garden and Almaty Exhibition Center makes it an ideal choice for both leisure and business travelers. The surrounding area features a wealth of shops, restaurants and currency exchange points, adding to the convenience of the location.
Guests frequently commend the hotel's superconvenient and fantastic location, particularly those attending events at the nearby expo center and trade fairs. The peaceful environment near an amazing park and beautiful views of the mountains enhance the appeal, making it a relaxing place to stay.
Moreover, the hotel's vicinity to public transport ensures easy mobility around the city. Despite being close to significant routes, its position away from bustling roads ensures that rooms remain quiet and peaceful.
Overall, Best Western Plus Atakent Park Hotel stands out for its prime location, friendly staff and good breakfasts with guests frequently highlighting these aspects as major benefits of their stay.
Breakfast
At Best Western Plus Atakent Park Hotel, breakfast receives high praise from guests, many of whom have lauded it as delicious, varied and plentiful. Guests appreciate the extensive selection available, which includes tasty pastries, croissants, pancakes, pies and a variety of egg dishes. The breakfast buffet stands out for its comprehensive assortment of cuisines and fresh, hearty options such as oatmeal, fruits and national dishes paired with fresh juice.
Visitors noted that the presentation is pleasant and that both the variety and quality of the food are excellent. The staff is often mentioned for being polite and responsive, further enhancing the breakfast experience. Although one guest mentioned the breakfast lacked variety, the overall consensus is overwhelmingly positive with many highlighting the diverse and delicious spread that caters to a range of tastes.
In summary, the breakfast at Best Western Plus Atakent Park Hotel is consistently described as one of the highlights of the stay, contributing to the hotel's overall comfortable and enjoyable experience.
Rooms
The rooms at Best Western Plus Atakent Park Hotel offer a blend of comfort and functionality, frequently described as "spacious" and "cozy". Guests appreciate the cleanliness of the rooms, highlighting daily cleaning services and the presence of necessities like kettles, slippers and bathrobes. Despite the inviting space and comfortable beds, several reviews point out that the rooms are somewhat outdated with furniture that shows signs of wear and fixtures that could benefit from repairs.
While the rooms are well-equipped with amenities such as fridges and safes, the overall design and maintenance could be improved to align more closely with the hotel’s 4-star rating. Some rooms reportedly have issues like dirty carpets, a slight odor of cigarette smoke and poorly located, outdated bathrooms. Soundproofing appears to be another area needing attention, as noise can be an issue for some guests.
The hotel benefits from a good location near the botanical garden, making it convenient for visitors. Despite its advantages, upgrades to the rooms and amenities are necessary for a more consistent quality experience that pays homage to its central city status.
Beds
Guests of Best Western Plus Atakent Park Hotel have shared mixed feedback about the beds, leaning slightly towards the positive side. Many reviewers appreciated the comfort level of the bed, describing both the bed and mattress as comfortable and some even labeling the bed as perfect. Pillows were frequently mentioned positively, adding to the overall sleeping comfort. However, several comments highlighted that some beds were very hard or featured old mattresses where springs could be felt, which diminished the comfort for some guests. The bedding quality also received commendations, suggesting it contributed to a better sleep experience for many.
Cleanliness
This hotel has garnered positive feedback for its cleanliness with numerous guests emphasizing clean and spacious rooms. Housekeeping is often highlighted for their exceptional skill in maintaining room hygiene, ensuring clean bedding and a lack of unwanted odors. Guests frequently noted that everything aligned well with the pricing and descriptions provided.
Despite the overall cleanliness, a few areas received criticism, such as poor sound insulation, outdated bathtubs and occasional lapses in thoroughness, such as used items found under the bed and poorly cleaned tables. The restaurant's tablecloths also came under scrutiny. However, the general consensus indicates a well-maintained hotel with clean and comfortable rooms, conveniently located near public transport. The hotel presents a somewhat old-fashioned vibe, but it doesn't detract significantly from the overall experience.
Staff
The reviews for the staff at the Best Western Plus Atakent Park Hotel highlight a generally positive experience. Guests consistently describe the personnel as friendly, kind and super helpful. Specific praise is directed towards the reception, noting their attentiveness and quick check-ins. The staff are also commended for their competence and willingness to assist with various needs during guest stays. Furthermore, kindness and politeness are recurring themes with some reviews mentioning Asian hospitality as a notable trait. Some minor critiques suggest that while the staff are generally good, there is room for improvement in service eagerness and speed at the reception. Nevertheless, the consensus is that the hotel's staff are a significant positive aspect of the guest experience, contributing to a welcoming and pleasant atmosphere.
Wi-Fi
The Wi-Fi at Best Western Plus Atakent Park Hotel has received mixed feedback from guests. Positive comments highlight that the internet is good enough for online meetings and works well in the rooms. However, several guests reported experiencing slow speeds, instability and intermittent connections, indicating that the quality can be inconsistent. Overall, while some guests found the Wi-Fi service adequate, others noted significant issues that might affect online activity.
4 Star
Best Western Plus Atakent Park Hotel offers an enjoyable stay with some areas in need of refurbishment. Despite the hotel's age, it remains in good condition and provides a generally very good impression. While some guests believe it doesn't fully match the standard of a four-star rating, it is still considered the best value for money, delivering what one would expect from a high-level hotel.
Business
Best Western Plus Atakent Park Hotel is well-suited for business travelers, especially those attending exhibitions at the nearby Atakent Exhibition Center. The hotel offers a seamless experience with quick check-in and well-equipped facilities, making it ideal for business trips. Cleanliness and comfort are consistently noted, adding to the appeal for corporate guests. Additionally, the hotel's proximity to a beautiful park provides an excellent opportunity for relaxation and exercise after a busy day. The convenient location and reliable services, including assistance with accounting documents, make this hotel a recommended choice for business visitors.
No, Best Western Plus Atakent Park Hotel doesn't have any pool.
No, a spa isn't available at Best Western Plus Atakent Park Hotel.
No, Best Western Plus Atakent Park Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western Plus Atakent Park Hotel.
Yes, Best Western Plus Atakent Park Hotel has a gym.