Alma
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsAlma hotel, located in the heart of the city center near major attractions, restaurants and public transport, offers convenient access to various amenities while maintaining a peaceful environment. Its prime location adjacent to the old town center, cable cars and Dostyk Avenue makes it ideal for both short and extended stays. Guests frequently commend its excellent value for money, family-friendly atmosphere and easy connectivity to key city spots.
The rooms at Alma are generally clean and cozy, equipped with essential amenities such as air conditioning, towels, refrigerators and in some cases, kitchen facilities. Many guests appreciate the spaciousness and occasional complimentary upgrades. However, there are areas for improvement, particularly concerning the upkeep of linens, lingering smells and occasional issues with room fixtures. Despite these drawbacks, the hotel's proximity to attractions like Kok Tobe cable car and 28 Panfilovites Park makes it an excellent choice for family vacations.
Breakfast at Alma receives mixed reviews. Positively, guests find the offerings tasty, hearty and delicious with a satisfying continental buffet-style presentation. Nonetheless, critiques highlight issues like lack of variety, repetitive options and limited availability of certain items. Overall, while breakfast is decent, guests suggest it could benefit from enhanced variety and quality.
Cleanliness is a strong point for Alma with frequent praise for tidy rooms and sanitary conditions. Minor issues such as occasional carpet stains and broken fixtures do not overshadow the overall high standard of cleanliness. The hotel's tranquil atmosphere, coupled with its cleanliness, greatly enhances the guest experience.
The staff at Alma are consistently recognized for their friendliness, politeness and helpfulness. Guests particularly appreciate the efforts of individuals such as Makhabbat, Bahar and Damir. Despite some inconsistency, the general consensus is that the courteous and professional staff contribute significantly to a positive stay.
Feedback on the beds is mixed. While many find the beds comfortable with warm blankets and clean bedding, others note significant inconsistencies. Some beds are described as squeaky, wobbly or saggy with certain rooms highlighted as less suitable for particular guests. Despite the comfort noted by many, improvements in bed quality in some rooms are necessary.
In summary, Alma hotel offers a convenient, clean and friendly environment with a prime location for exploring the city. While breakfast and room conditions have areas that could benefit from enhancements, the overall guest experience is positively shaped by the hotel's value for money, excellent location and attentive staff.
Categories
The rooms at Alma are generally clean and cozy, equipped with essential amenities such as air conditioning, towels, refrigerators and in some cases, kitchen facilities. Many guests appreciate the spaciousness and occasional complimentary upgrades. However, there are areas for improvement, particularly concerning the upkeep of linens, lingering smells and occasional issues with room fixtures. Despite these drawbacks, the hotel's proximity to attractions like Kok Tobe cable car and 28 Panfilovites Park makes it an excellent choice for family vacations.
Breakfast at Alma receives mixed reviews. Positively, guests find the offerings tasty, hearty and delicious with a satisfying continental buffet-style presentation. Nonetheless, critiques highlight issues like lack of variety, repetitive options and limited availability of certain items. Overall, while breakfast is decent, guests suggest it could benefit from enhanced variety and quality.
Cleanliness is a strong point for Alma with frequent praise for tidy rooms and sanitary conditions. Minor issues such as occasional carpet stains and broken fixtures do not overshadow the overall high standard of cleanliness. The hotel's tranquil atmosphere, coupled with its cleanliness, greatly enhances the guest experience.
The staff at Alma are consistently recognized for their friendliness, politeness and helpfulness. Guests particularly appreciate the efforts of individuals such as Makhabbat, Bahar and Damir. Despite some inconsistency, the general consensus is that the courteous and professional staff contribute significantly to a positive stay.
Feedback on the beds is mixed. While many find the beds comfortable with warm blankets and clean bedding, others note significant inconsistencies. Some beds are described as squeaky, wobbly or saggy with certain rooms highlighted as less suitable for particular guests. Despite the comfort noted by many, improvements in bed quality in some rooms are necessary.
In summary, Alma hotel offers a convenient, clean and friendly environment with a prime location for exploring the city. While breakfast and room conditions have areas that could benefit from enhancements, the overall guest experience is positively shaped by the hotel's value for money, excellent location and attentive staff.
Hotel near Nightlife Spots
Located on Koshkunova Street, Alma Hotel provides easy access to various parts of the city. Its location allows for convenient exploration of Almaty's nightlife.
Hotel with Gym
Hotel Alma is listed as having gym and fitness center amenities.
3-Star Hotel
This hotel offers a comfortable stay with good value for money. It is appreciated for its convenient location and essential amenities.
Hotel with Indoor Pool
Hotel Alma is noted for having an indoor pool. It provides a pleasant option for guests seeking indoor swimming facilities during their stay.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Guest Reviews
The Alma hotel boasts an enviable location right in the heart of the city center. Guests consistently highlight the hotel's proximity to key attractions, restaurants and public transport, making it extremely convenient for both short and extended stays. Situated close to the old town center and just steps away from the cable cars and Dostyk Avenue, the hotel offers easy access to essential amenities while maintaining a tranquil environment free from city noise.
Visitors frequently commend the hotel as a very good value for money with the prime location being a standout feature. The hotel's setting near major sights, parks, cafes, restaurants and museums makes it particularly appealing for families with children. With excellent connectivity to the subway station and a peaceful neighborhood atmosphere, the Alma hotel presents an ideal base for exploring the city.
Friendly staff, cozy rooms, decent breakfasts and additional amenities like a sauna enhance the overall guest experience. The hotel, often perceived to merit a four-star rating, combines a warm, welcoming environment with practical convenience, ensuring that everything of interest is within walking distance.
The breakfast experience at Alma presents a varied landscape with guests sharing a mix of perspectives. On the positive side, many commend the tastiness and good selection offered, describing it as excellent, hearty and delicious. The buffet-style presentation on the 5th floor is noted for providing a standard yet satisfying continental breakfast. Some also appreciate the varied and fresh offerings available.
However, there are notable areas for improvement. A significant number of guests feel the breakfast lacks variety with repetitive options that become monotonous over time. There are also reports of cold food and limited availability, even when breakfast is meant to start early. Concerns are raised about the quality of the offerings with some describing it as modest or meager and pointing out the absence of essential items like vegetables, cheese and scrambled eggs.
Various reviews indicate issues such as old furniture in the dining area, a lack of restocking during service and a limited, basic selection that does not cater to all dietary preferences. Despite the positive feedback about the taste and presentation, the overall consensus suggests that while Alma’s breakfast is generally decent, it could significantly benefit from enhanced variety and quality to better satisfy its guests.
Alma offers a range of rooms that generally ensure a clean and cozy stay, equipped with all necessary amenities such as air conditioning, towels and refrigerators. Many guests appreciate the spaciousness of the rooms, especially when compared to the market price in Almaty. Some guests even experienced complimentary room upgrades that made their stay more comfortable. Families particularly enjoyed the cozy rooms with kitchen facilities, which were perfect for their needs.
Despite the generally positive feedback on cleanliness and coziness, there are some areas that could use improvement. There have been mentions of the bedding not being changed during longer stays and instances of old or stained linens. Some rooms have a lingering smell, creaky beds or uncomfortable mattresses. Smaller rooms can feel quite cramped and there have been occasional issues with broken fixtures such as shower holders.
However, the location of the hotel remains a strong selling point, being close to various attractions like the cable car to Kok Tobe, the 28 Panfilovites Park and numerous cafes and a cinema, making it an excellent spot for family vacations. Overall, Alma offers decent rooms at an affordable budget with the coziness and amenities meeting the basic needs of most travelers, but it could benefit from some updates and better maintenance in certain areas.
Many guests have mentioned the comfort of the beds at Alma, describing them as comfortable with warm blankets and comfortable bedding. However, there appear to be significant inconsistencies in bed quality across different rooms. Some visitors reported that their beds were uncomfortable due to squeaking, wobbling and sagging, which detracted from their stay. Specific rooms, such as 201 and 203, were highlighted as unsuitable for certain guests, like newlyweds. Additionally, issues such as beds feeling like folding cots or having inconvenient split mattresses were noted. Overall, while there are positive remarks about bed comfort and cleanliness, there are several critiques that point to the need for improvements in some rooms.
Alma has garnered numerous positive remarks regarding its cleanliness from guests. The hotel is routinely described as clean with rooms that are notably tidy and sanitary. Many guests appreciated the overall tranquility and friendly staff, which contributed to their pleasant stays. Alma’s convenient location near popular spots like Dostyk Plaza and various restaurants also adds to its appeal. Although some minor issues were noted, such as a broken shower holder and occasional carpet stains, the general consensus highlights a high standard of cleanliness throughout the hotel, from the rooms to the white, clean bed linen. The hotel maintains a commendable level of cleanliness that enhances the overall guest experience.
Guests consistently commend the Alma hotel for its friendly and approachable staff. From the reception to the wait staff, employees are often noted for their politeness, helpfulness and excellent service. Specific praise is given to individuals like Makhabbat and Bahar at the desk and Damir in the dining area, highlighting their attentiveness and willingness to assist guests in English. The hotel staff is described as accommodating, often going the extra mile, such as preparing early breakfasts upon request. Despite some inconsistencies with certain members, the general consensus points to a team that is courteous and professional, contributing positively to the guest experience.
Location Show Map
Location
Visitors frequently commend the hotel as a very good value for money with the prime location being a standout feature. The hotel's setting near major sights, parks, cafes, restaurants and museums makes it particularly appealing for families with children. With excellent connectivity to the subway station and a peaceful neighborhood atmosphere, the Alma hotel presents an ideal base for exploring the city.
Friendly staff, cozy rooms, decent breakfasts and additional amenities like a sauna enhance the overall guest experience. The hotel, often perceived to merit a four-star rating, combines a warm, welcoming environment with practical convenience, ensuring that everything of interest is within walking distance.
Breakfast
However, there are notable areas for improvement. A significant number of guests feel the breakfast lacks variety with repetitive options that become monotonous over time. There are also reports of cold food and limited availability, even when breakfast is meant to start early. Concerns are raised about the quality of the offerings with some describing it as modest or meager and pointing out the absence of essential items like vegetables, cheese and scrambled eggs.
Various reviews indicate issues such as old furniture in the dining area, a lack of restocking during service and a limited, basic selection that does not cater to all dietary preferences. Despite the positive feedback about the taste and presentation, the overall consensus suggests that while Alma’s breakfast is generally decent, it could significantly benefit from enhanced variety and quality to better satisfy its guests.
Rooms
Despite the generally positive feedback on cleanliness and coziness, there are some areas that could use improvement. There have been mentions of the bedding not being changed during longer stays and instances of old or stained linens. Some rooms have a lingering smell, creaky beds or uncomfortable mattresses. Smaller rooms can feel quite cramped and there have been occasional issues with broken fixtures such as shower holders.
However, the location of the hotel remains a strong selling point, being close to various attractions like the cable car to Kok Tobe, the 28 Panfilovites Park and numerous cafes and a cinema, making it an excellent spot for family vacations. Overall, Alma offers decent rooms at an affordable budget with the coziness and amenities meeting the basic needs of most travelers, but it could benefit from some updates and better maintenance in certain areas.
Beds
Cleanliness
Staff
Yes, Alma has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Alma.
No, Alma doesn't allow dogs.
No, parking facilities aren't available at Alma.
Yes, Alma has a gym.
Location Show Map
More Options
