Smy Carlos V Wellness & Spa Alghero
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe 'Smy Carlos V Wellness & Spa Alghero' offers a serene and luxurious retreat with a wealth of positive guest feedback, underpinned by its prime location. Situated along the picturesque seafront promenade, the hotel provides breathtaking views of the Bay of Alghero and its proximity to the charming historic center, just a 10 to 15-minute walk away, adds to its appeal. This location not only offers easy access to shops and restaurants but also ensures a peaceful ambiance away from the city’s hustle and bustle. Guests appreciate the cleanliness, elegant reception area and the convenience of free parking, making it an ideal spot for both relaxation and exploration.
The breakfast service at the hotel is praised for its efficiency and variety with guests enjoying a rich buffet that includes freshly cooked eggs, pastries and delicious coffee. While most find the spread ample and satisfying, a few express a desire for more variety and quicker service.
Dining at the hotel garners mixed reviews. The picturesque setting of the restaurant, particularly during sunset and the high quality of food, especially at breakfast and lunch, are noted highlights. While many guests commend the exemplary service provided by the staff, others report slower service and logistical issues during dinner, indicating room for improvement in this area.
Guest rooms at the hotel receive high marks for their spaciousness, modernity and cleanliness. Many rooms feature balconies or terraces that offer stunning sea or pool views, adding to the comfort with top-quality bedding and well-maintained amenities. Despite a few maintenance and service inconsistencies, the overall accommodation experience is positive, bolstered by daily cleaning and a serene, soundproof environment.
Cleanliness is a standout feature across the hotel with guests consistently highlighting the spotless condition of both rooms and common areas. This contributes significantly to the inviting atmosphere and overall satisfaction of the stay.
The hotel's staff is frequently applauded for their friendliness, professionalism and helpfulness with numerous specific mentions of exceptional service from reception to housekeeping. While there are occasional comments about the need for improvement in some areas, the general consensus is that the staff's warmth and efficiency enhance the guest experience.
WiFi service at the hotel receives mixed feedback. While many guests appreciate the strong, quick and free access, others report issues with signal strength and reliability, especially in the rooms, suggesting an area ripe for improvement.
The spa is a notable highlight with guests praising its high-quality facilities and friendly staff. However, the additional charge for access and limited opening hours are points of contention. Despite these drawbacks, many still find the spa a valuable part of their stay.
The gym receives lukewarm reviews due to its limited equipment, outdated appearance and cleanliness issues, implying that significant upgrades are needed to meet guest expectations.
The pool area is celebrated for its size, cleanliness and scenic beauty with the saltwater pool being a particular favorite. Guests enjoy the ample loungers and pool bar, although the unheated pool and restricted hours are minor criticisms.
In summary, 'Smy Carlos V Wellness & Spa Alghero' is highly recommended for its excellent location, clean and spacious accommodations, friendly staff and beautiful pool area. Some areas, such as dining service, WiFi reliability and gym facilities, could benefit from improvements to elevate the overall guest experience.
Categories
The breakfast service at the hotel is praised for its efficiency and variety with guests enjoying a rich buffet that includes freshly cooked eggs, pastries and delicious coffee. While most find the spread ample and satisfying, a few express a desire for more variety and quicker service.
Dining at the hotel garners mixed reviews. The picturesque setting of the restaurant, particularly during sunset and the high quality of food, especially at breakfast and lunch, are noted highlights. While many guests commend the exemplary service provided by the staff, others report slower service and logistical issues during dinner, indicating room for improvement in this area.
Guest rooms at the hotel receive high marks for their spaciousness, modernity and cleanliness. Many rooms feature balconies or terraces that offer stunning sea or pool views, adding to the comfort with top-quality bedding and well-maintained amenities. Despite a few maintenance and service inconsistencies, the overall accommodation experience is positive, bolstered by daily cleaning and a serene, soundproof environment.
Cleanliness is a standout feature across the hotel with guests consistently highlighting the spotless condition of both rooms and common areas. This contributes significantly to the inviting atmosphere and overall satisfaction of the stay.
The hotel's staff is frequently applauded for their friendliness, professionalism and helpfulness with numerous specific mentions of exceptional service from reception to housekeeping. While there are occasional comments about the need for improvement in some areas, the general consensus is that the staff's warmth and efficiency enhance the guest experience.
WiFi service at the hotel receives mixed feedback. While many guests appreciate the strong, quick and free access, others report issues with signal strength and reliability, especially in the rooms, suggesting an area ripe for improvement.
The spa is a notable highlight with guests praising its high-quality facilities and friendly staff. However, the additional charge for access and limited opening hours are points of contention. Despite these drawbacks, many still find the spa a valuable part of their stay.
The gym receives lukewarm reviews due to its limited equipment, outdated appearance and cleanliness issues, implying that significant upgrades are needed to meet guest expectations.
The pool area is celebrated for its size, cleanliness and scenic beauty with the saltwater pool being a particular favorite. Guests enjoy the ample loungers and pool bar, although the unheated pool and restricted hours are minor criticisms.
In summary, 'Smy Carlos V Wellness & Spa Alghero' is highly recommended for its excellent location, clean and spacious accommodations, friendly staff and beautiful pool area. Some areas, such as dining service, WiFi reliability and gym facilities, could benefit from improvements to elevate the overall guest experience.
Luxury Hotel
This luxury hotel is set 50 meters from the charming Bay of Alghero, offering stunning sea views. It features a spa with rejuvenating treatments, a large outdoor pool, a children's pool, and a fitness center. The hotel provides spacious, clean rooms, many with furnished balconies and sea views, and two on-site restaurants with ocean views.
Hotel near The Beach
This 5-star hotel is located directly on Alghero's seafront, offering views of the Coral Bay. It is situated close to the old town and provides direct access to the beach.
Hotel for Honeymoon
Located on the Valencia Promenade, this hotel offers spacious rooms with modern amenities and balconies with sea views. It features a seawater swimming pool and spa treatments, providing a luxurious and comfortable experience for honeymooners.
Hotel with Spa
This hotel provides a comprehensive wellness experience with its spa facilities. It offers a variety of treatments and therapies designed to promote relaxation and rejuvenation, catering to both physical and mental well-being.
Family Friendly Hotel
Smy Carlos V Wellness & Spa Alghero goes above and beyond when it comes to making kids' holidays special. They've got big pools for splashing about in, and sometimes smaller ones for really little swimmers.
Dog Friendly Hotel
This hotel is pet-friendly, has an outdoor pool, and offers wellness and spa services. Its location on the Valencia Promenade provides easy access to walks.
Romantic Hotel
Located on the Valencia Promenade, this hotel offers a wellness center and spa facilities. Its proximity to the historic city center and the sea provides a blend of relaxation and cultural exploration, suitable for a romantic getaway.
Hotel with Swimming Pool
This 5-star hotel is located on the seafront and offers views of the sea. It features a seawater swimming pool, two restaurants with panoramic terraces, and a spacious spa. It is known for its cleanliness, customer service, and location.
Outdoor Pool
Business Hotel
Smy Carlos V Wellness & Spa Alghero provides conference and meeting spaces. It offers shuttle services to the airport and cruise ship terminal for a surcharge. The hotel features amenities suitable for business travelers including wireless internet access.
Hotel with Parking
Located in Alghero, Smy Carlos V Wellness & Spa Alghero provides parking for guests. This offers convenience for those exploring Alghero and its surroundings.
EV charging stations
Accessible Hotel
This hotel is suitable for wheelchair users due to its barrier-free facilities, including an automatic hotel door, wheelchair-accessible rooms, and wheelchair-accessible bathrooms. They have 2 rooms with disabled access out of a total of 188 rooms.
Hotel with Gym
This 5-star hotel offers a well-equipped gymnasium, a spa with hydrotherapy concepts, and a seawater swimming pool, making it ideal for fitness and relaxation. The hotel has been completely renovated and has views of the sea and the gulf.
Hotel with EV Charging Stations
This 5-star hotel has an electric vehicle charging station, a wellness & spa center, and is located directly on Alghero's seafront, offering unique views. It is also adapted for people with reduced mobility.
5-Star Hotel
This 5-star hotel features an outdoor pool area and is located near the Spiaggia del Cavalcavia. It provides amenities such as a cash machine and lift for guest convenience, and offers wellness and spa facilities.
Hotel with Outdoor Pool
Offers a large outdoor seawater swimming pool, available seasonally, which includes a dedicated area for children. The outdoor pool is described as an infinity pool with stunning sea views, providing a serene escape.
About Smy Carlos V Wellness & Spa Alghero
License: IT090003A1J2FEOJTD
Guest Reviews
Location
The location is also ideal for those looking to enjoy scenic walks along the coastline with the beach and sea just across the street and the city center reachable by a lovely stroll along the promenade. Guests appreciate the well-maintained, clean environment and the elegant reception area, adding to the overall positive experience of their stay. Additionally, the convenience of free parking near the hotel is frequently mentioned as a bonus.
For those traveling from the airport, the hotel is easily accessible by a short taxi ride. Whether guests are seeking a leisurely evening stroll to the city center or simply want to relax and soak in the beautiful sea views, the location of Smy Carlos V Wellness & Spa Alghero offers the best of both worlds—seclusion and accessibility.
Breakfast
Notably, the breakfast receives commendations for its extensive and delicious offerings with a breakfast buffet that rarely leaves anything to be desired. Guests appreciated an abundant selection with everything from freshly made omelettes to tasty croissants with cream. The service staff is often described as attentive, adding to the pleasant experience.
However, there are also notes of inconsistency. Some guests found the breakfast to be minimal or repetitive day-to-day and expected more variety, especially from a five-star hotel. Organizational issues, likely due to COVID-19 restrictions, resulted in long queues and some felt the personal service was underwhelming. Despite this, the general consensus points to a very good, extensive breakfast that delights many, even if improvements are suggested for variety and efficiency.
Dinner
On the positive side, the service at the dining room and the bar is often praised for being very well run and providing excellent service. The top location of the restaurant, coupled with good cuisine and a recommended half-board menu, adds to the dining appeal. Many guests enjoyed the variety of dishes available, especially when dining on the terrace or next to the pool.
However, not all feedback is glowing. A significant number of reviews point out issues with the dinner service, describing it as slow, unorganized and lacking in quality. Several commenters experienced long wait times for their meals and reported poor service with some even receiving wrong orders or finding the service to be excessively expensive. There were also logistical issues with reservations, limited seating and the restaurant being closed or fully booked, leaving some guests without dinner options.
Overall, the restaurant offers high-quality meals and a pleasant dining atmosphere, but improvements in service efficiency and reservation management are needed to enhance the overall guest experience.
Rooms
Comfort is a clear priority with numerous mentions of top-quality bedding and well-maintained rooms. Families also find the rooms accommodating with some designed to comfortably house three family members and providing adequate space with walk-in wardrobes and spacious bathrooms.
Guests note that the cleanliness of the hotel is impeccable with rooms cleaned daily and fresh towels provided regularly. Moreover, the quiet and serene atmosphere adds to the overall sense of relaxation, supported by well-soundproofed rooms. Several reviews applauded the courteous and helpful staff, further enhancing the comfort of their stay.
However, there were comments regarding some inconsistencies in maintenance and service. Some guests mentioned issues like the room being cold despite complaints, room cleaning being slightly delayed and defects in room furnishings, suggesting areas for improvement.
While the overall experience of the rooms at 'Smy Carlos V Wellness & Spa' is highly positive with an emphasis on cleanliness, comfort and excellent views, there are certain aspects such as room service and specific maintenance needs that could be addressed to align with a 5-star rating.
Beds
However, there are some inconsistencies. Some guests found the beds a bit too firm or even hard with specific mentions of hard mattresses and very hard beds. Pillows receive mixed feedback as well; although some find them comfortable, others describe them as flat and long.
Twin room beds garnered less positive feedback with guests mentioning their small size, separation and overall discomfort. Despite these issues, the general sentiment leans towards a comfortable experience with frequent remarks about the relaxing and pleasant stay in spacious rooms.
Cleanliness
Despite a few isolated remarks about some cleanliness issues, most reviews paint a picture of a hotel that is conscientiously maintained and inviting. Guests commend the beautiful, spacious and elegant structure, complemented by friendly staff and a good location that is close to attractions yet peaceful. The hotel's modern design and clean environment contribute to a comfortable stay, making Smy Carlos V Wellness & Spa Alghero a highly recommended choice for travelers seeking a well-maintained and welcoming accommodation.
Staff
However, there are mentions of areas needing improvement, such as a somewhat overwhelmed breakfast staff and a few instances of reception staff not being as attentive or friendly as expected. Despite these few negatives, the overall impression remains strongly positive with the consistent praise for the staff's kindness, professionalism and attentiveness significantly enhancing the guest experience.
Wi-Fi
However, the reliability and consistency of the WiFi did raise some concerns. There were mentions of weak WiFi signals, especially in the rooms with some guests noting poor coverage and extremely jittery service at times. Moreover, there were instances where the WiFi was not available in the room and only accessible upon leaving the room. This inconvenience was cited alongside complaints about slow WiFi and the need for overall improvement in the service. Additionally, there were issues with the non-functioning phones in the rooms, which may have compounded frustrations for guests relying on WiFi for communication.
Overall, while many found the WiFi service at Smy Carlos V Wellness & Spa Alghero satisfactory, there is room for improvement to ensure a more consistent and reliable internet experience for all guests.
Spa
However, several reviews indicate that access to the spa is not complimentary and comes with an extra charge, which some guests felt was quite high. The entrance fee is noted as 45€/person and some have suggested that the spa should be included in the room price, especially given the hotel's five-star rating. Additionally, a few guests found the limited opening hours and the need to book in advance inconvenient.
Technical issues have also been mentioned with some guests finding the spa closed or unavailable during their stay. Despite these concerns, the spa remains a highlight for many, providing a serene and relaxing environment with well-maintained facilities. For those who prioritized wellness and relaxation, the overall verdict on the spa remains largely positive, albeit with a note on the cost and accessibility hurdles.
Gym
Pool
The pool area itself is spacious and well-maintained, offering a serene environment perfect for unwinding. The setting is complemented by a lovely pool bar, creating a wonderful atmosphere for a leisurely day. Despite its age, the pool remains an attractive feature with some guests noting its dated appearance but still appreciating its overall charm and cleanliness.
However, not all is perfect; there are mentions of the pool being cold and not heated and the opening times starting from 10 am, which some found inconvenient. The indoor pool access comes at an additional cost, a point of contention for a few visitors. Moreover, some feel the design of the pool area could be more aesthetically pleasing, yet these aspects do not significantly detract from the overall positive experience.
In summary, the pool at Smy Carlos V Wellness & Spa is celebrated for its generous size, cleanliness and beautiful setting, making it a central highlight of the hotel despite a few minor drawbacks.
Beach
Parking
However, the main downside noted by visitors is the limited parking space. Several reviews mention that the parking area is small and not sufficient to accommodate the number of guests the hotel serves. This can lead to confusion and the need to find alternative parking solutions, such as on-street parking, which might not always be convenient. Some reviews mention the provision of discounts due to limited parking, which suggests the hotel's acknowledgment of the issue.
While easy parking can be found, there's a consensus that more parking places would be beneficial. The insufficient parking is a notable flaw and may sometimes outweigh the convenience of free parking, particularly during peak times when finding a spot can be challenging.
Family
5 Star
Despite these criticisms, some positive feedback does emerge. Housekeeping is noted to be of high standard and the hotel features good chairs and safe parking spaces. Beds are described as being of five-star quality. However, these positive aspects are not enough to overcome the general sentiment that the hotel’s facilities and services need improvement to truly warrant a five-star rating.
Overall, guests find that the hotel lacks several key elements and facilities expected of a true five-star hotel. Aspects like the wellness area’s limited opening hours and the general service level fall short of luxury standards. Thus, while the hotel maintains some attributes that align with a five-star experience, it consistently fails to fully meet the comprehensive expectations of a top-tier establishment.
Business
Heated Pool
Outdoor Pool
Luxury
Service at the hotel is excellent, complementing the luxurious surroundings and ensuring guests' needs are well taken care of. The hotel manages to offer luxury at a relatively low price, which many guests found appealing.
However, it's worth noting that some details during the stay did not align with the expectations of a 5-star standard. A few reviews suggest that it felt closer to a 4-star experience. Despite these critiques, the majority of visitors found the stay to be very luxurious and elegant, making it an excellent choice for those seeking a high-end experience without wanting to break the bank.
Romantic
Yes, Smy Carlos V Wellness & Spa Alghero has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Smy Carlos V Wellness & Spa Alghero.
Yes, Smy Carlos V Wellness & Spa Alghero welcomes dogs.
Yes, parking facilities are available at Smy Carlos V Wellness & Spa Alghero.
Yes, Smy Carlos V Wellness & Spa Alghero has a gym.
Location Show Map
More Options
