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Summary of reviewsMorada Hotel Alexisbad receives numerous favorable reviews, especially regarding its picturesque location, cleanliness and helpful staff. Nestled in the serene Selke Valley in the Harz region, the hotel provides direct access to numerous hiking trails, making it an ideal choice for nature enthusiasts. Despite being somewhat remote, the convenient proximity to stations and bus stops facilitates easy exploration of the area.
Guests highlight the cleanliness of the hotel, noting both rooms and communal areas, including the swimming pool, are well-maintained. The staff at Morada Hotel Alexisbad are consistently praised for their friendliness and attentiveness, contributing significantly to the overall pleasant experience.
The breakfast experience is generally positive with guests appreciating the varied and ample buffet, though a few suggest a larger selection could be beneficial. Dinner receives mixed reviews; while many diners enjoy the varied and tasty buffet, some note inconsistencies in meal quality and buffet replenishment.
Rooms are described as clean and functional with comfortable beds and sufficient space. However, the bathrooms are commonly criticized for being small and outdated, indicating a need for updates. The indoor pool and spa area are also well-received for their design and cleanliness, enhancing the overall guest experience, though occasional closures and additional fees for sauna usage were noted.
The hotel offers ample and mostly free parking, which is appreciated by guests, although tight spaces can pose difficulties. Wi-Fi service, while complimentary, frequently receives negative feedback due to poor connectivity and reliability.
All in all, Morada Hotel Alexisbad is recognized for its beautiful location, cleanliness and exceptional staff, making it a recommended choice for visitors seeking a tranquil retreat in a natural setting, alongside practical considerations and minor improvements to certain amenities. Show more
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Categories
Hotel with Spa
The hotel offers a modernized wellness area and a Spa Waldoase with a panoramic glass structure. This area includes a modern indoor swimming pool, various saunas, and a dedicated relaxation area. Soothing massages and a solarium are also available.
Hotel with Indoor Pool
The hotel's spa and leisure area has a panoramic glass structure, housing a modern indoor swimming pool. It also includes a 3-sauna landscape and a dedicated relaxation area, the Spa WaldOase.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
Room Types
Double RoomModern room with a flat-screen satellite TV, desk and a private bathroom with shower. Some rooms offer a balcony.
Single RoomModern room with a flat-screen satellite TV, desk and a private bathroom with shower. Some rooms offer a balcony.
Double Room with BalconyThis double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Guest Reviews
7.2
Good
Location
The Morada Hotel Alexisbad enjoys a serene and picturesque location, making it an excellent base for exploring the Harz region. Situated in the beautiful Selke Valley, the hotel is surrounded by tranquil landscapes and pristine nature. It provides direct access to numerous hiking trails, making it an ideal choice for hiking enthusiasts. The location is not only peaceful but also convenient, being close to the station and bus stops, facilitating easy excursions throughout the area. The hotel boasts a great spa area, a lovely pool and offers good food and a top price-performance ratio. Despite its quiet and somewhat remote setting, the beauty and tranquility of the surroundings, combined with friendly staff and ample parking, make it a highly recommended option for those seeking a tranquil retreat immersed in nature.
Breakfast
The breakfast experience at Morada Hotel Alexisbad receives generally favorable reviews from guests. Most visitors agree that the breakfast buffet is sufficient, plentiful and, in many cases, very delicious. Words like varied, ample and extensive are frequently used to describe the offerings, indicating a broad selection that meets diverse preferences. The food quality is often highlighted as good with many guests noting that it met or exceeded their expectations.
While a few guests mention that the breakfast could have a larger selection, the overall sentiment is positive, suggesting that the basic needs of most are well-covered. The freshness and variety of the breakfast items are appreciated, although some find it simple but okay or not particularly special. Despite occasional comments on the inflexibility of cafeteria staff or assigned seating, the general consensus paints a picture of a satisfying and abundant breakfast experience.
The positive highlight repeatedly mentioned is the substantial and tasty nature of the breakfast, supplemented by an efficient and polite service. The organization is praised and the room ambiance, despite some noting small spaces, adds to a pleasant dining experience. For those who cherish a hearty start to their day, Morada Hotel Alexisbad seems to tick all the right boxes with its breakfast offerings.
Dinner
Dinner at the Morada Hotel Alexisbad receives mixed reviews with many guests appreciating its positives. The evening buffet is frequently described as very good with varied and sufficient options. The restaurant's kitchen garners praise for its delicious dishes and the à la carte offerings are highly regarded. Guests also highlight the restaurant’s organized approach, such as fixed tables for meals and a friendly staff.
On the downside, some guests found the dinner quality inconsistent. While the food often scores well for taste and plentiness, there are mentions of dinners being occasionally cold, too fatty, salty or uninspired. It seems that replenishment at the buffet can be slow or lacking altogether, resulting in a subpar experience for some visitors. Despite these criticisms, many find the dinner to offer good value, especially at the price point offered by the hotel.
Rooms
The rooms at Morada Hotel Alexisbad have garnered mixed feedback with a noticeable emphasis on cleanliness and functionality. Guests frequently noted the rooms were clean and the beds comfortable, providing a satisfactory base for their stay. Many appreciated the size of the rooms, describing them as quite large or appropriately sized for the price with well-maintained furnishings.
However, consistent concerns were raised about the bathroom facilities, criticized for being extremely small and outdated. Limited counter space was a recurring issue and guests mentioned broken tiles and unsightly marks in some instances. Additionally, the bathroom amenities like shower towels left much to be desired, lacking the comfort one might expect.
The overall room design was described as functional and equipped with necessary amenities, despite some aspects being outdated and simple. While there were occasional complaints about noise and poorly situated rooms, others praised the quietness and practicality of their accommodations. Pillows, however, generally received negative reviews with several guests suggesting they needed replacement.
In summary, the rooms at Morada Hotel Alexisbad are clean and functional, suitable for budget-conscious travelers, but could benefit from significant bathroom updates and minor improvements to increase comfort and modernity.
Beds
The beds at Morada Hotel Alexisbad receive mixed reviews from guests. Many found the beds comfortable and satisfactory with some highlighting the clean and functional nature of the rooms. However, several guests noted that the beds were quite hard and uncomfortable with issues such as mattresses sliding apart, sagging sides and a noticeable "visitor’s gap" in double beds. The pillows received particular criticism for being too old and lacking sufficient filling. Overall, while some guests were pleased with the comfort of the beds, others felt improvements were necessary in terms of mattress and pillow quality.
Cleanliness
Morada Hotel Alexisbad earns high marks for cleanliness and upkeep from its guests. Reviewers frequently noted that everything was very clean and well-maintained, both in the rooms and throughout the hotel complex. The swimming pool received specific praise for being clean and inviting. Guests appreciated the hotel's tidy appearance and did not find the property worn out, despite its unique charm. The accommodations were consistently described as very clean, making for a comfortable and pleasant stay. However, there were some minor criticisms regarding the infrequency of room cleaning and some issues with adjusting the shower's water temperature. Despite these small drawbacks, the friendly staff and overall cleanliness of the hotel continue to leave a positive impression on visitors.
Staff
The Morada Hotel Alexisbad has garnered a lot of positive feedback regarding its staff, who are frequently described as friendly, attentive and helpful. Guests particularly appreciated the consistently warm and welcoming demeanor of the employees, noting that their friendliness contributed significantly to the overall pleasant experience at the hotel. This positive sentiment extends to various areas of the hotel, from the reception to the dining services, where personnel are often praised for their competence and prompt service.
Many reviews highlighted the staff's ability to maintain a cheerful disposition, which was especially comforting and made interactions more enjoyable. Additionally, the hotel's commitment to cleanliness is repeatedly emphasized with guests noting that both the rooms and communal areas, such as the pool, were well-maintained. This combination of friendly staff and cleanliness appears to be a significant factor in guest satisfaction.
However, there were a few mentions of staff appearing overwhelmed or stressed at times and some isolated instances of less friendly encounters. Despite these occasional lapses, the prevailing opinion is that the staff generally made a sincere effort to ensure a pleasant stay for the guests, going out of their way to be accommodating and helpful.
In summary, while some reviews hinted at occasional overwhelm among the staff, the overarching theme is their friendliness, helpfulness and dedication to making guests feel welcome and comfortable at Morada Hotel Alexisbad.
Wi-Fi
While Morada Hotel Alexisbad offers complimentary Wi-Fi, many guests have noted that the connection is often problematic. The functionality of the internet appears limited at times with reports of unstable and extremely weak signals. Some guests have mentioned that the Wi-Fi can be slower than a 4G connection and that it often does not work properly. Coverage can be poor and the service unreliable, often being cumbersome to handle. The overall experience suggests that while guests can access the internet without extra charges, they may encounter significant issues with the quality and consistency of the connection.
Spa
Morada Hotel Alexisbad offers a spa area that has received favorable feedback for its inviting and modern amenities. Guests frequently highlight the well-maintained sauna and swimming pool as standout features with the wellness area overall making a significant difference in their experience. The spa area is appreciated for its variety of saunas and a pool with a beautiful nature view, enhanced by various massage jets.
Additionally, guests enjoy the benefit of using local bus and Selke train services for free with the spa card, adding convenience to their stay. Complimentary services like these contribute positively to the overall wellness experience.
However, there are a few caveats. The sauna requires a booking in advance and incurs an additional fee of €15 per person, which some guests find excessive. The wellness area, though modern, is noted to be on the smaller side and the surcharge for using the sauna, bathrobe and towel is considered a bit steep by some visitors.
There have been instances of the spa being partially or fully closed due to renovations or supply shortages, which understandably led to disappointment for some guests. Despite this, the general consensus remains positive regarding the quality and atmosphere of the spa facilities that are available.
Pool
Morada Hotel Alexisbad features a swimming pool that generally receives positive feedback from guests who appreciate its appealing design and clean, well-maintained condition. The water quality is noted to be good and several guests specifically liked that the pool is pleasantly warm. The swimming pool in the spa area includes a counter-current system, adding to its appeal. It's described as a small but nice facility that is included in the price, adding to its accessibility.
However, comments regarding the pool being cold indicate some dissatisfaction with the temperature. Its small size also means that it can feel crowded when fully occupied. Notably, there were incidents where guests expressed frustration due to the pool being closed, sometimes due to unforeseen circumstances like an accident, which could be particularly disappointing for families with children.
Overall, while the swimming pool at Morada Hotel Alexisbad is largely appreciated for its cleanliness and design, the issues with temperature and occasional closures may be areas for potential improvement.
Parking
The Morada Hotel Alexisbad provides guests with ample and mostly free parking options, making it convenient for those traveling by car or motorcycle. There is a garage available for motorcycle parking, adding to the hotel's practical amenities. While many guests appreciated the plentiful parking spaces, some noted that these spaces can be quite tight, posing difficulties for those with disabilities or larger vehicles. Additionally, at times, finding an open parking spot can be challenging due to high occupancy. Despite this, the hotel's fair pricing and good location, coupled with sufficient and varied parking facilities, contribute positively to the overall guest experience.
Indoor Pool
The Morada Hotel Alexisbad offers an impressive indoor pool and spa area, which has been praised for its cleanliness and warm water. The pool is beautifully designed and well-maintained, providing a pleasant experience for guests. Additionally, the spa facilities include several saunas, which are also well-kept. Although there was a period when the pool and sauna were closed for renovations, guests generally appreciate the easily accessible and complimentary swimming pool, which is perfect for relaxation. The hotel’s spa card also offers the benefit of free bus and Selke train usage, adding to its appeal for those exploring the area.
Yes, Morada Hotel Alexisbad has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Morada Hotel Alexisbad.
Yes, Morada Hotel Alexisbad welcomes dogs.
Yes, parking facilities are available at Morada Hotel Alexisbad.