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Best Western Hotel Schlossmühle Quedlinburg

Quedlinburg , Kaiser-otto-str. 28 (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Best Western Hotel Schlossmühle Quedlinburg is a highly recommended hotel for its excellent location with many guests praising its proximity to the historic old town and attractions. The breakfast is also highly praised for being delicious, varied and accommodating to gluten-free options. The rooms are newly renovated, spacious and well-equipped with unique features such as historical beams and kitchenettes in the suites. The staff is described as friendly, professional and attentive with a willingness to offer help and advice. The hotel also offers good parking options and is a great place for dog owners to stay with their furry friends. While there are some minor issues with cleanliness and dinner options, the overall experience at the Best Western Hotel Schlossmühle Quedlinburg is positive and comfortable.
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Categories

Hotel with EV Charging Stations

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

EV charging stations

4-Star Hotel

Room Types

Classic Queen Room Pets are not allowed in this category.

Classic Double or Twin Room Pets are allowed in this category upon request.

Junior Suite Pets are not allowed in this category.

Comfort Double or Twin Room Pets are not allowed in this category.

About Best Western Hotel Schlossmühle Quedlinburg

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Guest Reviews

8.2

Very Good

Location

The Best Western Hotel Schlossmühle Quedlinburg is praised by guests for its excellent location with many describing it as being very close or within walking distance to the beautiful and historic old town. The hotel is situated at the edge of Quedlinburg, making it a perfect base for exploring the city's attractions, such as the castle, cathedral and Christmas market. The central location also means that everything is easily accessible on foot, including restaurants and other sights. Guests enjoyed the convenience of having a car park right opposite the hotel, while others appreciated the quiet surroundings despite the central location. Many loved the view of the castle from the hotel and a few said that the location was the highlight of their stay.

Breakfast

Guests who have stayed at the Best Western Hotel Schlossmühle Quedlinburg praise the breakfast for being very good, rich and varied and for accommodating gluten-free options. Many guests appreciate the attentive staff who keep the breakfast buffet fresh and well-stocked. The breakfast is described as abundant and suitable for all tastes. Some guests find the breakfast exceptional and compliment the employees working in the breakfast service. A few guests note minor issues, such as a lack of vegan options and a limited selection, but the vast majority of guests are satisfied with the breakfast. Overall, the breakfast at the Best Western Hotel Schlossmühle Quedlinburg is recommended by many guests for being delicious, varied and well-presented.

Dinner

Guests have mixed reviews about the dinner options at Best Western Hotel Schlossmühle Quedlinburg. While some guests found the in-house restaurant to be expensive and with limited options, others enjoyed the food and found it to be tasty and well-presented. The dinner portions were deemed as ordentliche and one guest even described the dinner as lekker. The hotel's Gewölbe-Bar was visually appealing, but the drink choices and selections were found to be lacking. However, some guests praised the good service from the restaurant staff. Overall, it was suggested to explore the nearby restaurants for better options and prices.

Rooms

The Best Western Hotel Schlossmühle Quedlinburg offers newly renovated, bright and beautiful rooms that are spacious and well-equipped. Many guests appreciated the clean and well-furnished rooms, as well as the option to request detailed cleaning. However, a few guests noted that some rooms were not thoroughly cleaned and some furniture was outdated. Despite this, guests liked the unique features of the rooms, such as historical beams and a kitchenette in the suites. Overall, the majority of guests found the rooms to be satisfactory and many have already booked future stays in the comfortable and urigemütliche accommodations.

Beds

Guests of Best Western Hotel Schlossmühle Quedlinburg can expect comfortable, spacious beds that are generally cozy and inviting. While some guests have noted that the mattresses are a bit too soft, others have found the beds to be just right in terms of firmness. Some have mentioned that the bedding could be improved, either by making the beds longer or by providing pillows that are less thick. Despite these minor gripes, our guests have largely reported a positive sleeping experience. The hotel's commitment to sustainability means that bedding is not changed daily, but guests appreciate the eco-friendly approach. Overall, a stay at this hotel offers a comfortable and restful night's sleep.

Cleanliness

The Best Western Hotel Schlossmühle Quedlinburg has received mixed reviews regarding cleanliness. While some guests have complained about specific issues such as dirty towels and slow room service, many others have praised the hotel for being clean and well-maintained. Some guests have noted the need to explicitly request room cleaning, while others have found that their rooms were not properly cleaned even after requesting service. Despite the inconsistencies, the majority of guests have found the hotel to be pleasant and clean with friendly and professional staff. The hotel also boasts a beautiful garden and a decent breakfast. Guests should expect occasional issues, such as dirty pet bowls or dusty floors, but overall the hotel seems to be comfortable and clean.

Staff

If you're looking for a hotel in Quedlinburg with excellent customer service, Best Western Hotel Schlossmühle definitely delivers. Guest reviews consistently praise the friendly and attentive staff, who go out of their way to ensure guests have a comfortable and enjoyable stay. Whether at reception, in the restaurant or during breakfast, the personnel are described as professional and welcoming. Many guests note the team's willingness to offer help and advice, making them feel at home during their stay. The hotel even provides thoughtful touches like treats for dogs and special events such as a visit from Saint Nicholas. While there are a few negative comments about individual staff members, these are rare and do not detract from the overall positive feelings toward the hotel's personnel.

Parking

The Best Western Hotel Schlossmühle in Quedlinburg is a great choice due to its location and parking options. The hotel offers a camera-monitored parking lot at a cost of 10€ per day, which some guests found expensive, but others thought it was reasonable. The parking spots are directly at the hotel or across the street, where there is a large and secure lot. Bicycles can be parked in locked sheds. Some guests managed to find free parking spots nearby. Although some guests complained about the parking fees, most found the location and the parking options favorable. Overall, the hotel offers good parking possibilities for its guests.

4 Star

Best Western Hotel Schlossmühle Quedlinburg is a well-located hotel that offers a good standard of facilities and services. Some guests felt that the eco-friendly policy of the hotel detracted from the overall four-star rating, particularly the lack of a minibar and standard amenities such as toiletries and room cleaning. Complaints included stained bedding and a lack of air conditioning in some rooms. However, many guests enjoyed the atmosphere of the hotel and the quality of the restaurant and cocktails. Overall, while the hotel met some expectations of a four-star establishment, others felt that it fell short in areas such as service and attention to detail.

Dog Friendly

Best Western Hotel Schlossmühle Quedlinburg is a great place for dog owners to stay with their furry friends. The hotel offers a warm welcome to dogs with bowls, treats, bags and an informative room sign. Although some guests complained about noise from neighboring dogs, the hotel's dog-friendly policy is a plus point. The hotel allows dogs to join their owners during breakfast, even in the charming fireplace room. The hotel also benefits from its proximity to the park, which is especially convenient for dog owners. However, it's worth noting that dogs are not allowed in the restaurant. Guests have suggested assigning a designated area outside where customers with dogs can sit, considering a nightly charge of 15 euros per dog. Overall, if you are travelling with your dog, Best Western Hotel Schlossmühle Quedlinburg is a fantastic hotel to consider.

No, Best Western Hotel Schlossmühle Quedlinburg doesn't have any pool.

No, a spa isn't available at Best Western Hotel Schlossmühle Quedlinburg.

Yes, Best Western Hotel Schlossmühle Quedlinburg welcomes dogs.

Yes, parking facilities are available at Best Western Hotel Schlossmühle Quedlinburg.

No, Best Western Hotel Schlossmühle Quedlinburg doesn't have a gym.

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