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Albuquerque Crowne Plaza, an IHG Hotel

Albuquerque , 1901 University Boulevard Northeast (Show on Map)

7.2

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Albuquerque Crowne Plaza, an IHG Hotel, is a convenient and central location close to the highway and within walking distance of food opportunities. While some guests noted that it was in a sketchy or dangerous area, most found the location safe and excellent. The hotel offers a variety of breakfast options with most guests having wonderful experiences with the food, service and accommodations. The rooms are comfortable with an older classic feel and while some rooms had outdated decor, they were very clean and spacious. The staff is described as courteous, helpful and professional with exceptional service. The outdoor pool was a highlight for many guests, although some had issues with short pool hours and closures due to the pandemic. The hotel offers easy parking space for guests, although some guests have experienced difficulty finding parking spaces. The beds are comfortable with many guests raving about the bedding and pillows. Overall, the hotel is well-maintained and clean, making it an excellent choice for a stay in Albuquerque.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Pool Lap Lanes Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Room Selected at Check-In Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Executive King Room - Non-Smoking Located on the executive level, this room features mountain or city views and a flat-screen TV with cable.

King Room with Sofa Bed - Non-Smoking Featuring a flat-screen TV with cable, this suite includes tea and coffee making facilities.

Executive Queen Room with 2 Queen Beds - Non-Smoking Located on the executive level featuring a balcony with mountain or city views, and a flat-screen TV with cable.

Queen Room with Two Queen Beds - Non-Smoking Featuring a flat-screen TV with cable, this room includes tea and coffee making facilities.

Executive Suite Featuring a flat-screen TV with cable, this suite includes tea and coffee making facilities and a fridge.

About Albuquerque Crowne Plaza, an IHG Hotel

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Guest Reviews

7.2

Good

Location

The Albuquerque Crowne Plaza, an IHG Hotel is situated in a convenient and central location close to the 25 and right off 40, making it ideal for those who need quick on/off access to the highway. Guests liked that the hotel was located within walking distance of food opportunities, but some warned that it was not in the best part of town and there were lots of homeless people and young people partying in the area. Despite being close to a busy road and freeway, some guests enjoyed the view from their balcony. Overall, the hotel's location was described as safe and excellent by many, but some noted that it was in a sketchy or dangerous area.

Breakfast

The Albuquerque Crowne Plaza hotel offers a variety of breakfast options. Some guests received a voucher or coupon towards their meal while others mentioned that breakfast was not included. Although there were a few negative comments about the quality of the breakfast, most guests had wonderful experiences with the food, service and accommodations. Hand sanitizers were readily available for guests and the hotel also offered room service for breakfast delivery. Some guests noted that the restaurant was understaffed and the menu may not be suitable for everyone, but overall the breakfast experience was rated as exceptional and appreciated. Due to COVID-19, there were changes to the breakfast policy, but the hotel made sure to provide great service under the circumstances.

Rooms

The Albuquerque Crowne Plaza, an IHG Hotel, offers comfortable rooms with an older classic feel. While some guests noticed a weird smell upon arrival and some rooms had outdated decor, overall the rooms were very clean and felt comfortable. Many guests specifically liked the beds and noted that the rooms were spacious. Though the hotel is outdated and in need of renovation, the staff kept the rooms clean and well organized. Some rooms lacked amenities like microwaves and refrigerators, but some had balconies and there were no issues with noise. A few guests experienced issues with outdated electronic equipment or non-functional phones, but others had a comfortable and restful stay.

Beds

If you're looking for a hotel with comfortable beds, look no further than the Albuquerque Crowne Plaza, an IHG Hotel. Many guests raved about the bedding with some even saying they had the best hotel beds in a long time. The large rooms and king-size beds were also mentioned as highlights. While a few guests reported uncomfortable mattresses, the majority found the beds to be very comfortable. The pillows also received praise with multiple guests mentioning how well they slept. In general, the rooms were described as clean and comfy, making for a great night's rest. Regardless of your reason for visiting Albuquerque, a good night's sleep is a must – and at the Crowne Plaza, you'll get just that.

Cleanliness

If you're looking for a clean place to stay in Albuquerque, you might want to consider the Crowne Plaza, an IHG hotel. Most guests have commented on how well-maintained and clean the hotel is with many saying that the rooms were sparking clean. The staff is described as courteous and helpful and the amenities are well-kept. However, a few guests have noted that some areas are worn down or outdated and there have been some reports of dirty carpets or bathrooms. Nonetheless, even the less positive reviews generally agree that the hotel is clean and some guests have gone so far as to call it beautiful.

Staff

The Albuquerque Crowne Plaza, an IHG Hotel, boasts of an extraordinary staff. Guests couldn't stop raving about how friendly, accommodating and professional the staff were. From the helpful front desk staff to the attentive bartenders, the reviews had nothing but praise for this hotel's service. Some guests even highlighted how particular staff went above and beyond to welcome and help them with anything they needed. While there may have been a few negative experiences mentioned, they were exceptions to the overall positive guest experience. Checking in was deemed safe and easy and the staff made everyone feel welcome, even going as far as to make guests feel important. The hotel staff is one of the hotel's highlights, making it an excellent choice for a stay in Albuquerque.

Pool

Guests raved about the amazing-looking outdoor pool, which was described as refreshing and relaxing. Although some had issues with the short pool hours and closures due to the pandemic, others were pleased to find an indoor and heated pool available. Despite a few negative comments about filthy grounds or no towels available, the pool was generally seen as a highlight of the hotel, especially the outdoor pool that some guests specifically chose the hotel for. Overall, guests were disappointed when they couldn't use the pool, but they still praised its cleanliness and atmosphere.

Parking

The Albuquerque Crowne Plaza, an IHG Hotel, offers a lot of easy parking space for guests, providing peace of mind with the presence of people patrolling the lot at night. Although some reviews mention concerns about the security of the parking lot, the hotel has taken steps to ensure it is secured. However, a small number of guests have experienced difficulty finding parking spaces and expressed disappointment or frustration with the situation with some reports of theft in the unsecured parking lot. Despite these negative reviews, the majority of guests found the parking situation to be satisfactory or better.

Yes, Albuquerque Crowne Plaza, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes, Outdoor Pool.

No, a spa isn't available at Albuquerque Crowne Plaza, an IHG Hotel.

Yes, Albuquerque Crowne Plaza, an IHG Hotel welcomes dogs.

Yes, parking facilities are available at Albuquerque Crowne Plaza, an IHG Hotel.

Yes, Albuquerque Crowne Plaza, an IHG Hotel has a gym.

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