4-Star HotelThis hotel features two swimming pools, a free gym, and a free wellness center. It offers spacious rooms with balconies, a gourmet restaurant, and an extensive breakfast.
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Summary of reviews related to the '4 Star' categoryHotel Terme All'Alba is presented as a four-star establishment; however, many guests feel it doesn't quite measure up to that rating. While the outdoor pools are well-received, there's a notable discrepancy between the hotel's provided services and the expectations for a four-star experience. The minimalist furnishings and lack of privacy between rooms are mentioned alongside instances of poorly maintained details, such as sheets with holes and an empty minibar.
Breakfast and restaurant services are repeatedly cited as subpar, falling below the standards expected of a four-star hotel. Guests express disappointment with the quality and variety of the breakfast and restaurant service. Additionally, extra charges for amenities that guests believe should be included—such as parking and bathrobe rentals—are points of contention.
Despite these criticisms, there are positive remarks about the accommodation itself. Some guests appreciated the maintenance and spaciousness of the suites, noting them as beautiful and huge.
Overall, while there are elements of the Hotel Terme All'Alba that meet four-star expectations, there remain significant areas needing improvement to avoid the frequent disappointment regarding its claimed rating.
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