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Summary of reviewsHotel Mura is a great choice for a beachside getaway with its prime location directly on the beach offering stunning sea views and easy access to the water. The hotel provides bikes and electric mini cars for rent, making it easy to explore the surrounding area. The breakfast is diverse and well-prepared with many vegetarian options and a changing menu. The dinner options are also diverse and delicious with an à la carte restaurant available for those staying for a minimum of 7 nights. The rooms are spacious and comfortable, although cleanliness issues need to be addressed. The hotel staff is friendly and helpful with the animation team being excellent with kids. The hotel offers two clean swimming pools and a well-equipped beach with umbrellas and sun loungers provided for free. Overall, Hotel Mura provides a clean and welcoming environment for a relaxing beach vacation. Show more
Read review summaries for all categories
Categories
Beachfront Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
What percentage of your guests are families?Between 50% and 90%
Family-Friendly room types:
Connecting rooms (with intermediate door)
One-bedroom apartments
Two-bedroom apartments
Please suggest which room type a family with one child should choose and where the child will sleep: Double Room. The child will sleep on a couch. One-bedroom Apartment. The child will be in the living room on the couch.
Please suggest which room type a family with two children should choose and where the children will sleep: Double Room. The children will be on the extendable couch. One-bedroom Apartment. The children will be in the living room. The couch is extendable.
Please suggest which room type a family with three children should choose and where the children will sleep: One- or two-bedroom Apartment. The children will be in the living room on the extendable couch and extendable armchair.
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: Double Room. The baby cot is free of charge.
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: Double room, One-bedroom Apartment. The baby cot is free of charge.
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: Double Room, One-bedroom Apartment. Baby cot is free of charge.
Baby cot details:Max age: 3-4 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?Yes Age from:5 - Age to:18
Is there a playground?
Outdoor Playground
Other details: The playground is in front of the hotel, on the beach.
Do you offer babysitting/child services?No
Additional amenities for children:
Kid meals
Books for kids
Swimming pool suitable for children
Table tennis
Competitions for kids
Kids entertainment by animateurs
Sport activities for kids
Art related activities for kids
Reception accessible to children (small stairs)
A theme park in close proximity: Aquapark Aquamania
Hotel Mura is a wonderful choice for those seeking a beachside getaway. The hotel is located directly on the beach, offering a beautiful sea view from the rooms. Guests can easily access the beach and enjoy the shallow waters - great for families with kids. The hotel also provides bikes and electric mini cars for rent, making it easy to explore the surrounding area. A telescope on the beach is available for stargazing, while a national park and nearby parks and markets provide ample opportunities for outdoor activities. Parking is convenient and affordable with the option of parking in a green area at the same price as the blue area. The location is perfect with easy access to the center of Albena and its beautiful beach. Hotel Mura even boasts its own private beach, making it a highly desirable spot for a relaxing vacation.
Breakfast
Guest reviews of the breakfast at Hotel Mura are overwhelmingly positive. Many guests appreciate the diverse food options, including vegetarian options and the big variety of breakfast items. Some guests also note that the breakfast menu changes daily, providing a new experience each day. Guests who traveled with children praise the hotel for leaving out cereals at all meals. While some guests feel that the food could be improved, overall the reviews are very positive. However, there are some negative comments regarding the lack of social distancing and mask-wearing in enclosed spaces. Overall, Hotel Mura provides a tasty and diverse breakfast for its guests.
Dinner
Hotel Mura offers diverse and well-prepared meals for all tastes, including fish, chicken, pork and beef at every lunch and dinner. The food is delicious and there are even dining options at an à la carte restaurant for those staying for a minimum of 7 nights. Guests commented on the variety of food, including seasonal fruits, ice cream and even a Bulgarian themed dinner with a perfectly cooked pork dish. The snacks were also well-organized. Although there were a few reviews with negative remarks, in general, guests found the food decent and diverse.
Rooms
Hotel Mura offers guests spacious and almost clean rooms with minibars. Some rooms have been renovated, but others are dirty and poor with mold and furniture full of dust and hair. However, the sheets and towels are clean. Room cleaning varies with some guests reporting daily cleaning and others not having their rooms cleaned throughout their stay. Some rooms have impressive views of the sea, but others have old furniture and cracked walls. The bathroom cleanliness is inconsistent with some guests reporting dirty toilets and sinks. The staff designated for cleaning can come as late as 3 pm. Overall, the rooms are comfortable and some are beautifully clean with new furniture. However, cleanliness issues need to be addressed in order to improve the experience for all guests.
Cleanliness
Hotel Mura prides itself on cleanliness and guest comfort with many guests noting that the rooms and bathrooms were clean and comfortable. There were some isolated incidents of less-than-perfect cleanliness, such as a toilet seat not being properly cleaned, but these were quickly addressed by housekeeping. The majority of guests were pleased with the cleaning service, praising it for being thorough and efficient. Some guests did note issues such as furniture that was dusty, towels that weren't changed and ants in the room, but these were seen as minor inconveniences in an otherwise clean and comfortable hotel. Overall, the hotel strives to provide a clean and welcoming environment for all guests.
Staff
Hotel Mura boasts a delightful staff with friendly and helpful employees. The animation team, in particular, was excellent with the kids. The hotel staff takes safety measures seriously and is professional, well-trained and attentive, especially the elder receptionist. The manager of the hotel made a pleasant surprise and even learned Romanian to communicate better with guests. The only downside is that a few members of the staff lack kindness and seem grumpy. Some issues with cleaning and broken appliances were reported. Nonetheless, most guests recommend this hotel for its lovely and courteous personnel.
Pool
Hotel Mura offers guests the opportunity to enjoy two clean swimming pools. Although they may be small and not like the ones in the photographs, guests can still have a good time. Children who are taller than 1m30 can enjoy the children's pool, while activities take place at another hotel. One guest noted that the pool attendant seemed more interested in the Jacuzzi and the base of the pool was old and reminiscent of the communist era. Despite some negative comments about the pool, guests also enjoyed the pool bar provided by Gergana and the overall pool experience at Hotel Mura.
Beach
Hotel Mura boasts easy access to a great and beautiful beach, just 10 meters away. Guests enjoyed the clean and well-equipped beach with umbrellas and sun loungers provided for free. The hotel's prime location directly on the beach allows for stunning sea views and the perfect opportunity to enjoy a dip in the water. While some guests noted that the beach was not perfectly maintained, others found it to be clean and well-kept. Families traveling with young children will appreciate the shallow waters perfect for little ones to play in. Overall, the hotel's positioning on the beach and thoughtful amenities make it an excellent choice for a beach vacation.
Yes, Hotel Mura has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Hotel Mura.
Yes, Hotel Mura welcomes dogs.
No, parking facilities aren't available at Hotel Mura.