Accessible HotelPan Pacific Toronto is wheelchair accessible, featuring entry ramps and accessible restrooms. Handicap-friendly guestrooms are available, and elevator access is provided to every floor. Assistive listening devices are also available for guests.
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Summary of reviews related to the 'Accessible' categoryTravelers to the Pan Pacific Toronto have shared mixed experiences regarding the hotel's accessibility for guests with disabilities. On the positive side, the hotel staff, particularly individuals like Safaraz, have been praised for their exceptional service and kindness in accommodating accessibility issues. Many guests noted that the hotel's location is very accessible with easy parking and proximity to various food chains and other conveniences. However, some aspects of accessibility have room for improvement. Guests reported problems such as the accessible doors not working and experiencing difficulties in finding stairs during emergencies. There were also complaints about the slow elevators and the necessity to call in advance to secure the only accessible room. Additionally, there were unfavorable remarks about the dismissive attitude of a front desk clerk regarding accessibility concerns. Despite these issues, the hotel does seem to make efforts to address and accommodate the needs of disabled guests, though consistency in these efforts could be improved.
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