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Summary of reviewsThe Sheraton Parkway Toronto North Hotel & Suites consistently receives positive reviews across several key areas, making it a highly recommended choice for travelers. Its prime location near major highways and a variety of dining options ensures convenience and accessibility for guests. The nearby shopping facilities and a Starbucks in the lobby further enhance the ease and comfort of the stay.
Breakfast at the hotel earns praise for its varied and high-quality offerings, particularly the buffet, which guests find fresh and tasty. While there are occasional mentions of service issues and added costs, the overall dining experience is satisfying, with attentive staff contributing positively to guests' mornings.
The hotel's rooms are highly regarded for their spaciousness and modern design, with comfortable beds, elegant bathrooms, and convenient amenities such as microwaves and fridges. Guests appreciate the cleanliness and upkeep of the rooms, which are supported by excellent housekeeping services, though some minor discrepancies with online photos and outdated decor have been noted.
Cleanliness is a standout feature, with guests frequently noting the well-maintained rooms and public areas. The attentive and professional staff across all areas of the hotel, including reception and housekeeping, significantly enhance the guest experience. Notable mentions of staff members like Sal Hassan and Gaby underscore the team's dedication to providing friendly and efficient service.
The hotel’s impressive pool complex is a major attraction, offering indoor and outdoor options that cater to families and individuals looking for relaxation and recreation. Guests appreciate the pool area's ambiance and amenities, despite minor feedback on size and chlorine levels.
Families find the hotel particularly accommodating, thanks to spacious suites and family-friendly facilities, such as the indoor pool and pet-friendly policies. Housekeeping's attentiveness further ensures a smooth and enjoyable stay for families.
Finally, the beds at Sheraton Parkway are frequently described as exceptionally comfortable, contributing to restful sleep and overall guest satisfaction. While there are occasional remarks about mattress quality and pillow firmness, the general consensus highlights the beds as a positive aspect of the accommodation.
Overall, the Sheraton Parkway Toronto North Hotel & Suites is celebrated for its excellent location, friendly staff, clean facilities, and comfortable accommodations, making it a favored choice among travelers seeking a pleasant and convenient stay. Show more
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Hotel near Golf Courses
The Sheraton Parkway offers suites, which provides more space and comfort for travelers with golf equipment. Its proximity to major routes facilitates access to various golf courses in the York region.
Hotel near Ski Resorts
This hotel offers a comfortable stay with amenities suitable for guests looking to enjoy winter activities. It is a full-service hotel with dining options and potentially other recreational facilities to relax after a day of skiing.
Family Friendly Hotel
The hotel offers suites, providing more space for families. Its amenities and services cater to both leisure and business travelers, making it a versatile choice for families.
Dog Friendly Hotel
This hotel welcomes two pets up to 18 kg with an additional fee. Both dogs and cats are allowed, and well-behaved pets may be left unattended in rooms. Beds and bowls are available, with a grassy area on the property for pet relief.
Hotel with Swimming Pool
This hotel boasts two indoor pools and a seasonal outdoor pool with cabanas, providing guests with ample options for swimming and relaxation. It also features an in-house spa for additional pampering.
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
The Sheraton Parkway offers 21 meeting rooms with 30,823 sq ft of event space. This hotel is well-equipped to handle large business gatherings and events.
Hotel with Gym
The hotel features a fitness center and access to the Parkway Fitness & Racquet Club. This provides guests access to extensive fitness facilities including a gymnasium, squash courts and pools.
4-Star Hotel
This hotel provides convenient access to highways 404, 407, and 7, simplifying travel to Toronto. It features two indoor pools, an outdoor pool (seasonal), an in-house spa, a Starbucks, and the Crave Restaurant and Spirits Bar & Lounge. Guest rooms include Gilchrist & Soames bath amenities, plush bedding, and a mini-fridge.
Hotel with Outdoor Pool
This hotel offers an Oasis Outdoor Pool + Patio with poolside food and drink service (open May to September). It also features two indoor pools with a hydrotherapy hot tub and sun deck, providing options for both sunny and shaded relaxation. Cabanas are available for rental at the outdoor pool.
Hotel with Indoor Pool
This hotel offers two indoor pools, including one with a hydrotherapy hot tub and sun deck, providing ample space for relaxation and swimming. Guests also have access to the connected Parkway Fitness & Racquet Club facilities.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Accessible Hotel
Hotel for Yoga
Hotel with Heated Pool
Room Types
Superior Guest room with 2 Queen BedsThe quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The quadruple room offers a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with streaming services. The unit offers 2 beds.
Superior Guest room with 1 King BedThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Premium Guest room with 2 Queen BedsThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with streaming services. The unit has 2 beds.
Premium Guest room with 1 King BedThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a sofa, a carpeted floor and a flat-screen TV with streaming services. The unit has 1 bed.
Premium 1 Bedroom Suite with a 1 King BedGuests will have a special experience as the suite features a hot tub. Providing free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The suite provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit offers 2 beds.
Club Level Guest room with 2 Queen BedsOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, executive lounge access, a wardrobe and a flat-screen TV with streaming services. The unit offers 2 beds.
Club Level Guest room with 1 King BedProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, executive lounge access, a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.
Club Level 1 Bedroom Suite with a 1 King BedThis double room features a hot tub. The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The double room features executive lounge access, a wardrobe, a safe deposit box, a sofa, as well as a flat-screen TV with streaming services. The unit has 2 beds.
Superior, Suite, 1 KingThis suite features a hot tub. Featuring free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The suite features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services.
Guest Reviews
8.0
Very Good
Location
The Sheraton Parkway Toronto North Hotel & Suites boasts a prime location that guests repeatedly praise for its convenience and accessibility. Situated near major highways, the hotel offers easy access to both the road network and the myriad of attractions in the area. Guests find the location to be ideal for exploring diverse dining options, with a range of Asian, Indian, and Persian restaurants close by, in addition to numerous other eateries. Shopping is a breeze, with a shopping mall and various shops within striking distance. The presence of amenities like Starbucks in the lobby adds to the ease and comfort of the stay. Overall, the hotel provides a great base for travelers, balancing accessibility with a quiet and clean environment.
Breakfast
At the Sheraton Parkway Toronto North Hotel & Suites, breakfast receives a mix of feedback, predominantly highlighting positive experiences. Guests often describe the breakfast as excellent, with many praising the wide array and quality of selections available. The buffet breakfast, in particular, is a consistent favorite, with its varied offerings and fresh, tasty choices. Visitors frequently commend the friendly and attentive staff, who contribute significantly to the positive dining experience. The hotel also offers a convenient lounge that allows guests to enjoy breakfast at any time, adding to the overall satisfaction.
That said, a few guests express disappointment with the breakfast, citing issues with service, limited selection, and subpar quality in some instances. The additional cost of breakfast does receive mention, with some guests feeling it was not always justified for the price charged. Despite these sporadic criticisms, the general consensus describes the breakfast experience as satisfying and pleasant, with numerous guests considering it a highlight of their stay.
Rooms
Sheraton Parkway Toronto North Hotel & Suites receives high praise for its spacious and well-appointed rooms, which are frequently described as clean, comfortable, and beautifully maintained. Many guests highlight the elegant bathrooms and comfortable beds as standout features. Numerous reviews appreciated the newly renovated rooms, noting the balance of comfort and modern design. The rooms are equipped with amenities like a microwave and fridge, adding convenience to the guests' stay.
Although a few guests noted discrepancies between the rooms and the photos they saw online, overall impressions were positive regarding the cleanliness and upkeep of the rooms. The friendliness of the staff also contributes to an inviting atmosphere. Guests particularly enjoyed the luxurious feel of the penthouses and suites, which are generously sized and offer additional comfort. While occasional issues such as outdated decor or housekeeping oversights were mentioned, the hotel's commitment to spacious, clean, and comfortable accommodations clearly resonates with most visitors.
Beds
Sheraton Parkway Toronto North Hotel & Suites consistently receives commendations for its beds, which are often described as comfortable, cozy, and super comfy. Guests frequently experience restful sleep, attributing their good night's rest to the quality of the beds and pillows. Many visitors highlight the bedding as comfortable and the surrounding environment as clean and well-maintained.
This comprehensive comfort is reflected in numerous positive mentions of the beds, with guests noting them as among the most comfortable available and often expressing surprise at how rejuvenating their sleep was. However, there are occasional mentions of smaller issues, such as saggy mattresses or flat pillows, suggesting that experiences can vary. Despite a few concerns about sofa beds and small bed sizes, the predominant impression is one of satisfaction, making Sheraton Parkway's beds a notable aspect of their stay.
Cleanliness
Sheraton Parkway Toronto North Hotel & Suites receives frequent praise for its cleanliness and well-maintained facilities. Many guests highlight that both the rooms and common areas are consistently clean and orderly. The hotel is described as modern and well-run, with a number of reviews noting the fresh towels and sheets provided. Guests feel the rooms are not only clean but also comfortable, contributing to an overall positive experience. The bathrooms, in particular, are often mentioned as being immaculate. The staff are frequently commended for their attentiveness and professionalism, enhancing the guest experience further. Despite these positive aspects, some reviews indicate areas that could be improved, such as outdated room furnishings and occasional issues with cleanliness not being prioritized in every instance. Nonetheless, overall, the hotel is widely recognized for maintaining a high standard of cleanliness, making it a clean and comfortable option for travelers.
Staff
The Sheraton Parkway Toronto North Hotel & Suites stands out for its exceptional staff, who consistently go above and beyond to ensure guests feel welcomed and comfortable. From the front desk to the restaurant, the service is marked by friendliness and attentiveness, making the check-in process smooth and enjoyable. Guests repeatedly mention the accommodating nature and flexibility of the staff, highlighting how they seamlessly handle requests and provide helpful solutions, whether it involves extra towels or arranging upgrades.
The hotel is praised for its professional and efficient team, such as Sal Hassan at reception and other staff members like Gaby, whose warmth and professionalism leave a lasting impression on guests. Even the housekeeping staff is noted for their kindness, while breakfast staff provide excellent and attentive services. There is a strong sense of availability and readiness to assist, making the overall experience more pleasant with staff consistently demonstrating courtesy and approachability.
Despite a few minor hiccups, such as rooms being placed too far apart and isolated cases of unprofessional conduct, the overarching sentiment is overwhelmingly positive. The team at Sheraton Parkway Toronto North Hotel & Suites exemplifies dedication and hospitality, contributing significantly to the hotel’s reputation for exceptional guest services. With excellent accommodations and surprising upgrades, the friendly staff make every effort to ensure a memorable stay for all visitors.
Pool
Sheraton Parkway Toronto North Hotel & Suites boasts an impressive pool complex that draws admiration from its guests. With two types of indoor pools alongside a charming outdoor pool, it offers a variety of swimming experiences. The location of the pool complex, shared with a nearby hotel, provides easy access to additional recreation facilities like the racket club, enhancing the overall stay. Families particularly appreciate the pools, noting their suitability for children and the enjoyment they bring to younger guests.
The pools serve as a delightful retreat for relaxation after a busy day, with some guests highlighting the indoor pool and sauna as favorite aspects. The outdoor pool is especially favored in warm weather, offering a pleasant oasis to unwind and cool off. Guests have remarked on enjoying the pool area alongside the hotel's dining options, emphasizing the convenience and pleasure of a comprehensive hospitality experience.
Though some feedback points to issues such as size discrepancies with photos and chlorine levels in one of the indoor pools, the abundance of positive comments about the pool experience reflects its strong appeal across age groups. The adjacency of the bar further complements the poolside experience, thanks to quick and attentive service. Overall, the pools at Sheraton Parkway provide both relaxation and entertainment, making them a noteworthy feature for visitors seeking leisure and family-friendly activities.
Family
The Sheraton Parkway Toronto North Hotel & Suites is a commendable choice for families seeking a comfortable and enjoyable stay. Guests frequently highlight its clean and welcoming environment, which is particularly accommodating for families and even pets. The facilities catered towards families contribute to a memorable experience, with features like family-friendly ambiance and an indoor pool that children adore. Many families appreciate the spacious suites, especially those with jacuzzi-type tubs that add an extra layer of fun for the kids. Housekeeping receives positive remarks for being exceptionally accommodating, ensuring a smooth and pleasant stay. Numerous guests have expressed their willingness to return, attesting to the overall satisfaction experienced during their stays with young children.
Yes, Sheraton Parkway Toronto North Hotel & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Sheraton Parkway Toronto North Hotel & Suites.
Yes, Sheraton Parkway Toronto North Hotel & Suites welcomes dogs.
No, parking facilities aren't available at Sheraton Parkway Toronto North Hotel & Suites.
Yes, Sheraton Parkway Toronto North Hotel & Suites has a gym.