ibis Aix en Provence

Aix-en-Provence 43.51138700, 5.46482400 , Avenue Des Infirmeries (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe ibis Aix en Provence hotel, just off the A8 motorway, is celebrated for its strategic location, making it easily accessible for travelers with the convenience of free parking and minimal road noise. Guests find the setting peaceful with close proximity to a bus stop for easy city center access. The nearby public park also adds to the tranquil environment, attracting travelers exploring the broader Provence region.

Breakfast at the hotel is highly appreciated, noted for its wide variety of fresh and delicious options. Guests enjoy the mix of sweet and savory items and the pleasant dining area often offers outdoor seating. Friendly service and excellent food quality make breakfast a memorable highlight for many.

The on-site restaurant provides a pleasant dining experience with an appealing garden setting and occasional DJ nights, enhancing the dinner ambiance. Positive reviews emphasize the quality and freshness of the food, contributing to a generally enjoyable dining experience, despite some mentioning a somewhat limited menu.

The rooms receive mixed feedback. Guests often commend their cleanliness, comfort and soundproofing, though many mention the rooms and bathrooms as small and occasionally cramped. While some rooms need updates, the essential amenities like comfortable beds and air conditioning are valued.

Cleanliness throughout the hotel garners both praise and criticism. While many guests commend the overall cleanliness of rooms and public areas, others point out specific issues such as mold in bathrooms, musty smells and inconsistent cleaning services.

The staff at ibis Aix en Provence consistently receives high praise for their friendliness, helpfulness and multilingual service, creating a welcoming atmosphere for guests.

The WiFi service is also praised by many for its speed and reliability, though a few guests mention occasional connectivity problems.

Guests appreciate the hotel’s pool for its cleanliness and relaxing environment, despite some noting its smaller size or occasional renovation interruptions. The EV charging stations at the hotel are a notable convenience for electric vehicle owners, especially those with Teslas.

Family-friendly amenities such as spacious family rooms, a pool and a garden area make the hotel a favorable option for family stays, though room size can vary.

Overall, the ibis Aix en Provence offers a comfortable and practical stay with quality dining, friendly staff, convenient parking and amenities that cater well to families and travelers alike.
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Hotel Taking Steps Towards Sustainability
An eco-certified hotel that reinvests at least 10% of profits in community and sustainability initiatives. It uses at least 80% LED lighting, has a comprehensive recycling policy, provides biodegradable coffee stirrers and straws, avoids plastic soft drink and water bottles, and uses reusable cups and eco-friendly toiletries.

Hotel with Swimming Pool
This hotel features an outdoor pool. The pool is clean and surrounded by a well-maintained garden.

  Heated Pool    Outdoor Pool  


Business Hotel
Ibis hotels generally offer essential amenities for business travelers. Its consistent standards and affordable rates make it a practical choice.

Hotel with Parking
The hotel provides a large, free, and secure car park. It is conveniently located near highways and offers electric vehicle charging stations, including Tesla Superchargers.

EV charging stations  


Hotel with EV Charging Stations
This hotel offers Tesla superchargers. Guests have appreciated the presence of these EV charging stations, describing them as very useful and easily accessible within the hotel parking lot.

3-Star Hotel
This hotel offers clean and comfortable rooms, suitable for budget travelers. It provides essential amenities for a convenient stay.

Hotel with Heated Pool
The ibis Aix en Provence offers a heated outdoor pool. The pool is open seasonally from May to October, providing a comfortable swimming option during these months.

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Outdoor Pool

Room Types
Standard Twin Room Each air-conditioned room includes free WiFi access, a flat-screen TV and a private bathroom with a shower and a hairdryer. Please note this room can accommodate a maximum of 2 guests and a baby cot upon request, subject to availability. A child aged 2 years old and over is counted as 1 guest.

Standard Double Room This double room features a soundproofing and air conditioning. Please note this room can accommodate a maximum of 2 guests and a baby cot upon request, subject to availability. A child aged 2 years old and over is counted as 1 guest.

Double Room with Extra Bed This triple room has a soundproofing, air conditioning and satellite TV. Please note this room can accommodate a maximum of 3 guests and a baby cot upon request, subject to availability. A child aged 2 years old and over is counted as 1 guest.

Guest Reviews
7.7
Good
Location
'IBIS Aix en Provence' garners attention for its strategic positioning that appeals to various types of travelers. Ideally located near the A8 motorway, the hotel is easily accessible for those driving, providing free parking and minimal road noise despite its proximity to the highway. This convenient location makes it a perfect stopover for travelers continuing to other destinations or exploring the broader Provence region.

Guests appreciate the peaceful setting on the outskirts of Aix-en-Provence with the added advantage of being close to a bus stop, enabling easy access to the city center in about 15 minutes. The hotel's quiet surroundings are highlighted as a welcoming escape from the city's hustle with a nearby public park adding to its appeal.

While some reviews note the hotel is farther from the city center than expected, many still find the location advantageous when using a car, as it only takes around 10 minutes to drive to downtown Aix. The on-site amenities, including a pool and restaurant, coupled with helpful and friendly staff, contribute positively to the overall stay experience.

However, a few reviews mention the hotel can be challenging to find, especially at night due to insufficient signage, suggesting that GPS or improved road signs would be beneficial. Despite this minor setback, the positive aspects of its location near the highway and accessible public transport, coupled with the tranquil environment, make 'IBIS Aix en Provence' a convenient and favorable choice for travelers exploring southern France.

Breakfast
The breakfast experience at ibis Aix en Provence consistently garners positive feedback from guests. A recurring highlight is the wide variety and abundant selection available, described as both hearty and varied. Guests appreciate the fresh and delicious options, including pastries, pancakes, yogurts and a mix of sweet and savory items. The breakfast is said to cater to international tastes, providing everything needed for a fulfilling start to the day.

The breakfast area itself is noted for being pleasant, often with opportunities to dine outside, adding to the overall enjoyment. The quality of the food is frequently mentioned with the buffet being well-stocked and labeled excellent by many. Additionally, the breakfast service is often praised as friendly and competent.

Some minor issues do arise during peak times, such as messiness or occasional lapses in refilling items, but these seem to be exceptions rather than the norm. While a few guests felt the price was slightly high, the general consensus is that the breakfast offers substantial value for money given its extensive and satisfying offerings.

In sum, the breakfast at ibis Aix en Provence is a strong feature of the hotel, frequently highlighted by guests for its quality, variety and generous portion sizes, making it an excellent way to start the day.

Dinner
Nestled within the charming surroundings of Aix en Provence, the on-site restaurant at Ibis offers a pleasant dining experience with a range of delectable dishes. Many guests appreciated the quality of the food, consistently praising its freshness and taste. The ambiance, enhanced by a pleasant terrace and occasional DJ nights, made for an enjoyable evening meal. Diners found the prices to be reasonable with good value for money, especially for breakfast and dinner offerings.

While some noted the menu to be somewhat limited, the meals, including pasta and noodles, were generally well-received. The garden setting added to the dining appeal and the service, though occasionally slow, was mostly positive. The friendly staff and well-maintained terrace made for a pleasant dining atmosphere.

There were some mixed experiences with a few guests finding the evening meals and some menu options disappointing. Issues like long waiting times and occasional poor reception did arise, but these seemed to be outliers in the overall guest experience.

In summary, the Ibis Aix en Provence restaurant seems to offer a very good dining experience with quality food and a relaxing atmosphere, making it a worthwhile option for hotel guests.

Rooms
The rooms at 'ibis Aix en Provence' have received mixed reviews from guests. Many highlighted the cleanliness and comfort of the rooms, describing them as functional and equipped with necessary amenities such as a comfortable bed, workspace and air conditioning. Guests appreciated the quietness and the effective soundproofing, creating a pleasant environment for rest. However, a recurring comment was about the size of the rooms; numerous guests noted that the rooms and bathrooms were quite small and sometimes cramped, which made them less suitable for couples or multiple occupants.

Some rooms were described as being a bit outdated and in need of renovation and there were occasional reports of unpleasant smells and cleanliness issues. The facilities were often labeled as minimal with some guests wishing for additional amenities like a refrigerator, tea or coffee makers or more storage space. The air conditioning also received mixed feedback with several guests mentioning issues with temperature control, making the rooms unbearably hot at times.

Despite the limitations in space and some dated aspects, the overall comfort and functionality of the rooms were frequently recognized, making 'ibis Aix en Provence' a practical choice for short stays.

Beds
When it comes to the beds at ibis Aix en Provence, guests generally found them to be comfortable, often praising the quality of the bedding and mattresses. Many noted the beds were very comfortable with some even describing them as super comfortable and wonderfully firm.

However, there were several mixed opinions. While some guests highlighted the mattress quality and bedding as very good, others found the beds to be a bit hard or awkward. A few issues were recurrent, such as beds being slightly small, especially for adults and some beds being crooked or deformed. The comfort of the bedding was consistently noted, yet there were mentions of bedding lacking comfort and mattresses being thin.

Room beds were often seen as comfortable and quiet, contributing positively to the stay experience. Despite this, some guests mentioned the king-size bed was a nice touch, but there were occasional complaints about sliding mattress toppers and uncomfortable sofa beds.

Overall, while many guests appreciated the comfort of the beds and bedding at ibis Aix en Provence, there were some who found room for improvement, particularly regarding bed size and mattress firmness.

Cleanliness
The popular Ibis Aix en Provence hotel has received mixed feedback regarding its cleanliness from guests. On a positive note, many reviews commend the hotel for its overall cleanliness, highlighting clean rooms, bathrooms and a generally pleasant and clean environment. Phrases like very clean, clean hotel and rooms very clean frequently appeared in the reviews, which reflect a positive initial impression from many guests. Additionally, the swimming pool and public areas of the hotel were noted to be clean and well-maintained.

However, the feedback also points to several areas in need of improvement. Some guests mentioned issues with the cleanliness of the bathrooms with specific references to mold, musty smells and inadequate cleaning of skirting boards and tiles. There were also repeated complaints about rooms not being cleaned daily and instances of dirty bed sheets and towels. Superficial room cleanliness and dust along the window sills in the breakfast room were also noted, as well as some issues with dirty public toilets on the ground floor and dirty breakfast tables.

The tight space of the rooms was a common concern with descriptions of rooms being tiny, cramped and spartan. A few guests pointed out that they found the standard of cleanliness lacking, particularly under the beds and around windows. Some reviews mentioned that the cleaning staff seemed disengaged, which could contribute to the variability in the cleanliness standards.

In summary, while Ibis Aix en Provence achieves a general sense of cleanliness, there are noticeable inconsistencies and specific areas that require attention to meet guest expectations fully.

Staff
The staff at ibis Aix en Provence is consistently praised for their friendliness and helpfulness with many reviews highlighting their attentiveness and professionalism. Guests frequently mention the warm and welcoming atmosphere created by the staff, noting their kindness and patience. The team's proficiency in multiple languages, particularly English and Italian, further enhances the guest experience. Reviews also emphasize the efficient and courteous service offered by the reception with several mentions of the staff making efforts to assist with tourist information and logistical support. The overall impression is that of a dedicated and cheerful team committed to providing great hospitality and ensuring a comfortable stay for all guests.

Wi-Fi
The WiFi at ibis Aix en Provence received mixed feedback from guests. On the positive side, many guests were satisfied with the WiFi quality, describing it as excellent, fast and perfect for streaming. Some even praised the free super WiFi and high WLAN quality. Guests found the WiFi accessibility commendable with several appreciating the quiet location combined with good WiFi access.

However, there were also several negative remarks. Some guests faced issues with the WiFi, citing problems such as internet not working properly, unresolved WiFi issues and staff being unable to help with internet concerns. A few reviewers mentioned difficulties in connecting to the WiFi due to unclear instructions or the WiFi being somewhat inaccessible. Despite these issues, the overall positive feedback highlights a generally satisfactory experience for most guests in terms of internet connectivity.

Pool
At the ibis Aix en Provence, the pool receives mixed but generally favorable reviews from guests. Many appreciate the outdoor pool, complimenting its cleanliness and the well-maintained surrounding garden. The area is described as pleasant with plenty of greenery, making it a relaxing spot to unwind. A heated pool is a significant highlight, adding to the appeal for families and those looking to take a refreshing dip after a day of sightseeing.

Some guests find the pool area a lovely and blissful addition to the hotel’s amenities, enjoying the greenery and the overall peaceful environment. The pool's temperature and cleanliness receive consistent praise with many noting that it is well-maintained and regularly tested.

However, several guests mention that the pool is smaller than expected and, at times, undergoing renovation, which may affect its accessibility. Additionally, some reviewers feel that the pool is not as inviting as they had hoped. Despite these occasional concerns, the majority view the pool as a pleasant and valuable feature of the ibis Aix en Provence, contributing positively to their stay.

Parking
The parking situation at ibis Aix en Provence receives high praise from guests for its convenience and ample space. The hotel boasts a large, spacious parking lot that is free for guests, offering plenty of slots and easy access directly in front of the hotel. The parking lot is enclosed and well-lit, providing a secure environment for vehicles. Guests appreciate the availability of charging stations for electric cars, including a Tesla supercharger, adding to the convenience. The parking facilities are described as problem-free with many reviews highlighting the ease of finding a spot and the accessibility of the lot. Despite occasional mentions of capacity issues, the general consensus is that the parking setup at ibis Aix en Provence is a strong positive feature with ample space for everyone and a secure, well-maintained environment.

EV charging stations
The ibis Aix en Provence hotel offers several convenient amenities for electric vehicle owners, notably Tesla superchargers. Guests have appreciated the presence of these EV charging stations, describing them as very useful and easily accessible within the hotel parking lot. The availability of Tesla chargers ensures a smooth and convenient experience for those traveling with electric vehicles, particularly Teslas. However, some frustration is noted with contacting the hotel for more information, as response times can be slow. Despite this, the presence of these electric car chargers proves beneficial for guests looking for reliable EV charging options during their stay.

Family
The 'ibis Aix en Provence' is a great choice for families seeking a comfortable stay. The hotel offers spacious family rooms that can accommodate up to a 4-member family and in some cases, more. Many guests appreciated the family-friendly atmosphere, noting the presence of connecting rooms for those with larger groups. Kids can have fun in the pool and enjoy garden games that provide a relaxing environment for family time.

The garden area is particularly highlighted as an excellent spot for children to play and for families to unwind. The availability of bar services and outdoor park amenities further contribute to an enjoyable family stay. The breakfast at the hotel also receives high marks, adding to the overall positive experience for family visits.

However, there are some concerns regarding room size with some guests mentioning that certain rooms are small and may not accommodate larger families comfortably. This variance in room size suggests that it's important to confirm the exact room specifications during booking. Despite these occasional size issues, the general consensus is that 'ibis Aix en Provence' is a solid option for family outings and a pleasant stay overall.

3 Star
ibis Aix en Provence offers a standard three-star experience with a few areas for improvement according to guest reviews. Although labeled as a three-star hotel, several guests mentioned that certain aspects like the bathroom quality and minimalistic amenities did not meet their expectations. Specific grievances included the absence of hand towels, a pen and paper, a hairdryer and tea or coffee facilities in the room, which are often considered standard in such hotels.

The cost was also a point of contention with some reviews indicating that it was too high for the level of service and amenities provided, suggesting that the three-star rating might not be entirely justified. Despite these shortcomings, the hotel managed to garner positive feedback in terms of its original décor, which was appreciated by guests. Additionally, its convenient location and easy access via public transportation were highlighted as positive aspects.

While the self-serving breakfast did not meet some guests' expectations, the overall charm and convenience of ibis Aix en Provence were noted as appealing attributes for a three-star establishment. Nonetheless, it appears that the hotel would benefit from aligning more closely with the typical offerings and standards that guests associate with a three-star rating.

Business
The ibis Aix en Provence is highly regarded by business travelers and presents an ideal environment for both short and extended business trips. The hotel features a business atmosphere and functional equipment that meet the needs of travelers with work obligations. With a coworking space on-site, it provides a convenient setting for getting work done efficiently. While it may be slightly out of the way from the city center, accessibility is not an issue, making it a practical choice for those needing to balance work with city exploration.

The hotel is styled as 'Young&Urban', appealing to a modern demographic. Additional amenities cater specifically to business travelers, including facilities well-suited for corporate needs and sporting event participants. Overall, ibis Aix en Provence is a solid choice for business travelers seeking a practical and comfortable stay.

Heated Pool
The reviews of the heated pool at ibis Aix en Provence highlight it as a key feature of the hotel, particularly appreciated during hot days and after a day of sightseeing. Guests consistently mention that the pool is very clean and maintained at a good temperature, making it pleasant and comfortable for swimming. Families find it especially convenient, noting that the pool is nicely heated for children. The outdoor pool is described as family-friendly and luxurious with facilities that add to the overall comfort of the stay. Despite a few mentions of the pool not being heated at times, most reviews emphasize its well-heated condition with specific praise for the water being heated to 28 degrees. The pool's location and the hotel's amenities are also commended, adding to the positive experience for guests.

Outdoor Pool
At ibis Aix en Provence, guests have often praised the hotel’s outdoor pool and garden space. The pool, described as clean and well-maintained, offers a refreshing spot to unwind and is of a good size. It’s set in a beautiful garden, creating a serene and calming environment. Reviewers frequently highlighted the nice, enjoyable pool temperature, which provides an ideal setting for relaxation. The outdoor area, complete with sunbathing space and a variety of seating options like armchairs and tables, enhances the experience, making it a great spot for lunch or a peaceful retreat. The combination of a large pool and lovely green surroundings ensures a charming and pleasant stay at this hotel.

Dog Friendly
The ibis Aix en Provence offers a welcoming environment for dog owners. Dogs are allowed on the property for a small supplement and the hotel staff is noted for being particularly friendly towards canine guests. They ensure pets feel welcome, whether they are small or large dogs. The hotel provides dog-friendly amenities and services, making it a comfortable stay for pets. One standout feature is the big garden, which provides ample space for dogs to stretch their legs and enjoy some off-leash time. Additionally, there are green spaces around the hotel that are perfect for walking pets. While some guests mentioned minor inconveniences, such as heavy doors when carrying breakfast trays while holding leashed dogs, the overall experience for dog owners at ibis Aix en Provence is positive and accommodating.


Yes, ibis Aix en Provence has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at ibis Aix en Provence.

Yes, ibis Aix en Provence welcomes dogs.

Yes, parking facilities are available at ibis Aix en Provence.

No, ibis Aix en Provence doesn't have a gym.

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