The
Red Lion Hotel Boise Downtowner garners positive remarks for its prime location, providing convenient access to downtown Boise, local attractions, Boise State University and various event venues. Guests appreciate the ease of freeway and airport access as well as the availability of parking options. While the surrounding area may seem sketchy to some, the overall consensus is that the location is a major advantage, especially with its affordability compared to other central hotels.
Breakfast offerings receive mixed reviews. Many guests praise the selection, quality and taste, singling out the biscuits and gravy and coffee as particularly good. However, issues such as inconsistencies in breakfast cost, quality and service timing are noted. Despite these concerns, the friendly staff and the value provided often win guests over.
Dining options are limited with the on-site restaurant and bar being closed beyond morning hours, necessitating guests to venture out for dinner. This closure can be inconvenient, especially for tired travelers, though the central location helps alleviate some of the inconvenience with various nearby dining options.
Rooms offer a diverse experience; many guests find them spacious, clean and comfortable with modern amenities like refrigerators and balconies with mountain views. However, dated decor, maintenance issues and cleanliness inconsistencies present challenges. Noise disturbances, faulty air conditioning and occasional cleanliness lapses detract from some guests' experiences.
Cleanliness presents a mixed picture—with several guests highlighting the clean and comfortable rooms and commendable housekeeping efforts. Nonetheless, common areas, bathrooms and some guest rooms suffer from significant cleanliness issues, including dirty carpets, unpleasant odors and dated furnishings.
The staff at the
Red Lion Hotel Boise Downtowner consistently receive high praise for their professionalism, friendliness and helpfulness. Standout individuals at the front desk and housekeeping add to the welcoming atmosphere. Despite occasional understaffing, the team remains dedicated to ensuring a pleasant stay for guests.
WiFi performance is generally positive, offering free and easily accessible internet, though some guests experience unsteady or non-existent connections in certain areas.
The gym, though described variably in terms of size and condition, is a welcome amenity. Guests appreciate the availability of equipment and an adjacent heated outdoor pool, despite some cleanliness and upkeep concerns.
The pool area receives mixed feedback. While some find it enjoyable and refreshing, others point out significant maintenance needs and a lack of privacy, along with cleanliness issues.
Beds are mostly praised for comfort and cleanliness, contributing to a restful night's sleep. Occasional complaints about firmness and sagging are noted but are outweighed by positive reviews.
Overall, the
Red Lion Hotel Boise Downtowner offers a fair price/value ratio for its three-star classification, especially appreciated for its excellent location. However, the hotel could benefit from updates and better upkeep to meet guest expectations consistently. Amenities beneficial to business travelers, such as meeting rooms, gym and free parking, add to its appeal as a budget-friendly option for business travel.