InfoSummary of reviewsDoubleTree By Hilton Auckland Karaka promises a conveniently situated, tranquil and beautifully appointed hotel experience that receives strong recommendations from its guests. Its strategic location with easy access to motorways ensures simple travel to and from Auckland and the airport, while the nearby cafes and upscale, green environment add to its charm. Guests particularly enjoy its proximity to local attractions like the Tabula Rasa wedding venue and Pukekohe, enhancing its appeal for various types of stays.
One of the hotel’s standout features is its breakfast, which is often noted for its wide variety, fresh ingredients and the accommodating nature towards dietary preferences, including gluten-free options. The quality and selection of the breakfast buffet make it a highlight for many guests, despite some minor criticisms related to food temperature and service issues.
Dining at the on-site restaurant, Ethereal, generally leaves a positive impression with its high-quality and superbly flavored dishes. The ambiance and service are also praised, though guests have occasionally noted issues like slow service and limited menu options. Generally, the delightful dining experiences contribute significantly to the overall positive stay.
The rooms at DoubleTree By Hilton Auckland Karaka consistently impress guests with their comfort, cleanliness and modern decor. Guests frequently comment on the spaciousness, beautiful design and comfortable beds with the blackout curtains ensuring a peaceful night’s sleep. Despite some minor issues like occasional lapses in housekeeping or missing amenities, the overall room experience is highly satisfying.
Cleanliness throughout the hotel is a recurring praise point with both rooms and common areas impeccably maintained. The modern amenities and well-kept facilities contribute to the guests' comfort and relaxation. The friendly and professional staff enhance the guest experience further, offering quick, efficient and courteous service that leaves a lasting positive impression.
While the wifi services receive mixed reviews with some difficulties in connectivity and additional charges for non-Hilton members, the staff is noted for their helpfulness in addressing these issues. The gym facilities are highly appreciated for their state-of-the-art equipment and cleanliness, providing a satisfying experience for fitness enthusiasts. Similarly, the beautiful heated pool is a favorite among families and guests, despite some minor logistical inconveniences.
The parking facilities are generally well-received with ample, secure and conveniently located spaces available for guests. There have been occasional comments about the need for clearer labeling and the absence of EV chargers, but overall, the parking experience is positive.
The hotel is particularly family-friendly, offering activities that cater well to children, including a delightful pool area that many parents and kids enjoy. The welcoming atmosphere and thoughtful touches like complimentary cookies upon arrival enhance the family experience.
In summary, DoubleTree By Hilton Auckland Karaka offers a modern, clean and welcoming environment characterized by exceptional service, comfortable accommodations and impressive dining experiences. These qualities make it a highly recommended choice for those seeking both convenience and quality during their stay. Show more
