Homewood Suites by Hilton Houston Near the Galleria
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHomewood Suites by Hilton Houston Near the Galleria presents a compelling option for travelers, largely due to its advantageous location and accommodating amenities. Positioned close to The Galleria, one of Houston's premier shopping destinations, the hotel offers guests easy access to a plethora of shops, restaurants, bars and entertainment venues. The hotel is also conveniently situated near major freeways, making it an ideal base for exploring Houston, whether for business or leisure. The safe and clean environment, combined with modern accommodations, significantly enhances the comfort of guests' stays.
The complimentary breakfast, although garnering mixed reviews, is appreciated for its basic selection of hot and cold items with some guests particularly enjoying the variety and freshness of the spread. Nevertheless, there are areas for improvement, such as increasing the variety of healthier options and addressing issues like overcooked eggs and the use of disposable cutlery.
Guests generally find the rooms at Homewood Suites to be spacious, clean and well-equipped, making them perfect for families and groups. The suites' full kitchens and separate living areas are particularly praised. However, some guests point out the need for updates to the carpets and furniture and note minor maintenance issues.
Cleanliness receives mostly positive feedback with many guests appreciating the clean and comfortable rooms as well as the friendly and attentive cleaning staff. Although there are occasional reports of issues such as dirty carpets or lingering odors, these are relatively uncommon.
The staff at Homewood Suites are highly praised for their friendliness and helpfulness with many guests highlighting specific team members for their exceptional service. The front desk and housekeeping staff contribute significantly to creating a welcoming atmosphere.
While the free WiFi is generally appreciated for its speed, connectivity issues during peak times are a recurring concern among guests.
The indoor pool is a notable amenity for families, though it is sometimes closed for repairs and the water temperature and chlorine levels receive some complaints.
Parking at the hotel is convenient with easy elevator access, though the cost is seen as high by many guests.
For families, the hotel is an excellent choice, offering well-equipped rooms and a setup that is convenient for those traveling with children. The location near The Galleria and other attractions adds to the hotel's family-friendly appeal.
The nightlife around the hotel is vibrant with easy access to various dining and entertainment options.
Guests have mixed opinions about the beds with many praising their comfort but some noting issues with firmness or cleanliness.
Overall, Homewood Suites by Hilton Houston Near the Galleria offers a commendable four-star experience. The strategic location, comfortable accommodations, friendly staff and overall value for money make it a reliable choice for both business and leisure travelers.
Categories
The complimentary breakfast, although garnering mixed reviews, is appreciated for its basic selection of hot and cold items with some guests particularly enjoying the variety and freshness of the spread. Nevertheless, there are areas for improvement, such as increasing the variety of healthier options and addressing issues like overcooked eggs and the use of disposable cutlery.
Guests generally find the rooms at Homewood Suites to be spacious, clean and well-equipped, making them perfect for families and groups. The suites' full kitchens and separate living areas are particularly praised. However, some guests point out the need for updates to the carpets and furniture and note minor maintenance issues.
Cleanliness receives mostly positive feedback with many guests appreciating the clean and comfortable rooms as well as the friendly and attentive cleaning staff. Although there are occasional reports of issues such as dirty carpets or lingering odors, these are relatively uncommon.
The staff at Homewood Suites are highly praised for their friendliness and helpfulness with many guests highlighting specific team members for their exceptional service. The front desk and housekeeping staff contribute significantly to creating a welcoming atmosphere.
While the free WiFi is generally appreciated for its speed, connectivity issues during peak times are a recurring concern among guests.
The indoor pool is a notable amenity for families, though it is sometimes closed for repairs and the water temperature and chlorine levels receive some complaints.
Parking at the hotel is convenient with easy elevator access, though the cost is seen as high by many guests.
For families, the hotel is an excellent choice, offering well-equipped rooms and a setup that is convenient for those traveling with children. The location near The Galleria and other attractions adds to the hotel's family-friendly appeal.
The nightlife around the hotel is vibrant with easy access to various dining and entertainment options.
Guests have mixed opinions about the beds with many praising their comfort but some noting issues with firmness or cleanliness.
Overall, Homewood Suites by Hilton Houston Near the Galleria offers a commendable four-star experience. The strategic location, comfortable accommodations, friendly staff and overall value for money make it a reliable choice for both business and leisure travelers.
Family Friendly Hotel
This hotel offers spacious suite accommodations with full kitchens, ideal for families. Guests receive complimentary breakfast and evening social (Mon-Thu), plus access to a swimming pool.
Dog Friendly Hotel
This hotel is listed as pet-friendly. While specific pet amenities aren't detailed, Home2 Suites hotels generally offer comfortable accommodations for pets.
Hotel with Parking
This hotel offers on-site self-parking with in/out privileges. Covered and secured parking are available.
Accessible Hotel
This hotel is recognized for offering accessible features and services for guests.
3-Star Hotel
This hotel offers suite-style accommodations with fully equipped kitchens, making it suitable for extended stays. Free breakfast and evening socials add value, while its location near the Galleria provides convenient access to shopping and dining.
Hotel with Indoor Pool
This hotel includes a clean and comfortable indoor pool, ideal for a refreshing swim. The pool area is well-lit and maintained, ensuring a pleasant experience.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
No
Show more...No
Guest Reviews
Nestled near The Galleria, one of Houston's premier shopping destinations, Homewood Suites by Hilton Houston Near the Galleria boasts a prime location for any traveler. Just a 5-minute walk from the mall, guests have easy access to a myriad of shopping options, restaurants, bars and entertainment venues. The hotel is praised for being conveniently close to major freeways, making it a practical base for exploring Houston. Visitors appreciate the safe and clean environment with ample space and modern accommodations that enhance the comfort of their stay. The central location also allows for a short commute to popular attractions, making it ideal for both shopping enthusiasts and those looking to explore the city's diverse offerings. Whether in town for business or leisure, the combination of a fantastic location and excellent amenities makes Homewood Suites by Hilton Houston Near the Galleria a top choice for many.
Located conveniently near the Galleria Mall, Homewood Suites by Hilton Houston offers a complimentary breakfast that garners mixed reviews from guests. Many guests appreciate the basic breakfast as a convenient start to their day with a good selection of hot and cold items and some highlight the variety and freshness of the spread. Positive remarks often mention the hot breakfast with a variety of options including different types of meat and fresh fruit, making it a delightful experience for some.
However, a recurring theme among the reviews is the limited variety of options, particularly the lack of healthier choices like vegetables. Some guests feel the breakfast offerings are less than expected, describing them as average or even disappointing. Specific complaints include overcooked eggs, lack of freshness in pastries and coffee and the use of disposable cutlery and plates, which some find less appealing. The early cut-off time for breakfast service is also frequently noted as a downside.
Despite some negative feedback, the breakfast is often described as decent and acceptable for American standards. In summary, while the breakfast at Homewood Suites by Hilton Houston Near the Galleria may not be extraordinary, it is generally considered a decent and convenient start to the day for guests with room for improvement in variety and overall quality.
The rooms at Homewood Suites by Hilton Houston Near the Galleria generally receive positive feedback for their spaciousness and cleanliness. Many guests appreciate the large, well-equipped rooms that comfortably accommodate families and groups. The suites, in particular, are noted for their ample space and useful amenities such as full kitchens and separate living areas.
While the rooms are largely described as comfortable and well-appointed, some guests mention that certain aspects like the carpet and furniture need updating. Issues such as weak water pressure, occasional unpleasant odors and noisy appliances were also noted by a few visitors. Additionally, there were isolated reports of rooms not being prepared according to reservations or having maintenance issues.
In summary, the rooms offer great size and comfort with practical amenities that make for an enjoyable stay, notwithstanding the need for some refurbishments and minor improvements in upkeep.
Travelers staying at Homewood Suites by Hilton Houston Near the Galleria reviewed the beds with mixed opinions. The vast majority of guests praised the beds, describing them as comfortable with several mentioning that they had a good experience with the big and comfy beds. Common terms like comfy beds, comfortable beds and comfortable big bed were frequently used, highlighting a generally positive reception regarding the quality of the sleep experience.
However, not all reviews were favorable. Some guests found the bed or mattress to be uncomfortable, mentioning issues such as the bed being thin, low or too firm. There were also complaints about hard pillows and trouble with the sofa beds, which were often described as uncomfortable or dirty. Isolated concerns included hard mattresses and bed bugs, which detract from the overall perception of cleanliness and comfort.
Summarily, while most guests found the beds at Homewood Suites to be comfortable and conducive to a good night's sleep, there were notable instances highlighting the need for improvement in mattress quality and sofa bed maintenance.
The cleanliness of Homewood Suites by Hilton Houston Near the Galleria receives mixed reviews from guests, but largely positive feedback points to a well-maintained environment. Many reviews highlight the spacious rooms that are consistently described as clean, neat and comfortable. Daily cleaning services are generally rated as good and some guests find the cleaning staff friendly and attentive. The hotel also maintains clean linens, towels and overall property cleanliness, which adds to guests' sense of safety and comfort.
However, there are some areas where cleanliness could be improved. A few guests note issues such as dirty carpets, sofa beds and a bathroom that wasn't completely cleaned. Occasionally, unpleasant smells were mentioned, along with some isolated incidents of finding leftover trash or stains. Despite these occasional drawbacks, the general consensus leans towards a positive experience with good room cleaning services and a relatively clean environment. The commitment to cleanliness does stand out, especially in terms of room comfort and maintenance.
The staff at Homewood Suites by Hilton Houston Near the Galleria generally receive high praise from guests for their friendliness, helpfulness and overall positive demeanor. Many guests highlight the front desk team, mentioning names like Amber, Jackie and Alek as particularly exceptional. Tanisha, the manager, also stands out for positive remarks. Housekeeping and room service teams are frequently commended for their efficiency and pleasant interactions. Reviews repeatedly describe the staff as kind, polite and accommodating, creating a welcoming atmosphere.
However, a few mentions of less satisfactory interactions appear, mainly involving the evening reception desk staff. Some guests report difficulty in getting attention and receiving assistance during that time. Despite these isolated comments, the general consensus emphasizes a highly friendly and professional staff, making stays at the hotel both pleasant and comfortable.
Guests have mixed opinions about the WiFi at Homewood Suites by Hilton Houston Near the Galleria. Many reviews highlight that the hotel offers complimentary high-speed WiFi, which is enjoyed for its fast speed and widespread availability throughout the hotel. Some guests were pleased with the good speed and working WiFi, making it a strong point for those requiring internet access during their stay.
However, there are notable concerns regarding connectivity issues. Several guests reported that WiFi speed becomes slow during peak times and occasionally the connection gets disconnected. There are also mentions of the WiFi not supporting video calls effectively and in some instances, the internet not working at all.
In summary, while some guests appreciate the free and fast WiFi provided, there are consistent reports of connectivity problems that might affect those needing reliable internet access.
The Homewood Suites by Hilton Houston Near the Galleria features an indoor pool, which is a highlight for many guests, especially for families as the kids enjoyed the pool. Additionally, some guests appreciated the pool's view. However, several reviews indicate that the pool was often out of order or closed for repairs. There were also mentions of the water temperature being too low and an overpowering chlorine smell. Despite these issues, the indoor pool availability was noted positively.
The parking situation at Homewood Suites by Hilton Houston Near the Galleria generally garners mixed reviews. Many guests comment on the convenience of accessible parking and note that the garage allows for easy access from the elevator straight to the level where vehicles are located. This convenience is appreciated especially in a busy city like Houston. However, a recurring concern is the cost associated with parking; guests frequently mention that the parking fees, which range from $19 to $24 per day, are expensive and not included in the booking. This price point is seen as an overcharge by several visitors. Additionally, some guests faced challenges navigating the parking deck and found the spaces to be narrow and the process a bit confusing, especially with the need to use a digital key. Despite these issues, the presence of a parking facility itself is seen positively, adding a level of security and convenience for those traveling by car.
The Homewood Suites by Hilton Houston Near the Galleria seems like an excellent choice for families looking for a convenient stay in Houston. The hotel is described as ideal for large families and offers family rooms that many have found to be well-equipped with all the necessary amenities. This includes a good room setup that's perfect for families wishing to share a space, whether it's a family of four or a family of five.
Guests have also highlighted that the hotel's setup is quite convenient for kids with staff quickly assisting in situations such as a child getting locked out of a room. For families looking to explore, the hotel's location close to the Galleria and other attractions adds to its appeal. The home-like atmosphere and full services available make it a welcoming option for those traveling with children. While some reviews mention specific inconveniences like the lack of a baby cot, the overall impression is that the hotel is very family-friendly, accommodating and strategically positioned for a pleasant family stay.
Homewood Suites by Hilton Houston Near the Galleria offers guests a prime location for experiencing the vibrant nightlife of the area. Conveniently situated, visitors can find themselves in the middle of various places to eat and drink with numerous pubs, bars and nightclubs just a short walk or drive away. Restaurants are only a few steps from the hotel, making dining out effortless. Attractions and nightlife spots are also easily accessible, often requiring no more than a 15-minute drive, ensuring guests do not have to travel far to enjoy what Houston has to offer after dark.
In the bustling district near Houston's Galleria, Homewood Suites by Hilton offers a commendable four-star experience that satisfies various traveler needs. Guests appreciate the hotel's great location, which combines convenience and cleanliness. The spacious and clean suites come equipped with comfortable beds and great room facilities, ensuring a pleasant stay. Visitors consistently mention the friendly staff and the good value for money the hotel provides.
Dining options at the hotel also receive positive remarks with a nice restaurant and a good breakfast adding to the overall enjoyable experience. Despite some areas showing signs of wear, the hotel maintains a clean, comfortable and well-kept environment that aligns with Hilton's standards. The four-star ambiance, quality and amenities make it a reliable choice for travelers seeking a comfortable and convenient stay in Houston. Overall, there are no complaints, allowing guests to focus on the highlights of their trip.
Homewood Suites by Hilton Houston Near the Galleria stands out as an excellent choice for business travelers. Its proximity to the business area and downtown makes it a strategic location for those attending conferences or conducting meetings. The hotel offers ample meeting spaces and rooms, providing convenience for business partners and executives. Guests commend the spacious accommodations and the executive staff. The cost of parking is noted, but many still view it as a great place to spend a work week with several mentioning comfortable stays during business travel. Its accessibility to the medical center adds to its appeal for frequent business visits.
Homewood Suites by Hilton Houston Near the Galleria generally receives positive reviews regarding its accessibility for guests with disabilities. The hotel's location is noted as being particularly accessible, making it easy to reach key destinations such as the Galleria mall. Guests have acknowledged the wheelchair accessibility, highlighting the presence of amenities and rooms designed to cater to those with mobility challenges, ensuring a comfortable stay for everyone. However, there have been occasional issues with elevator access, including reports of a slow or out-of-service elevator which, in some cases, forced guests to use the stairs. Despite these occasional setbacks, the overall consensus remains favorable regarding the hotel's commitment to accessibility.
The indoor pool at Homewood Suites by Hilton Houston Near the Galleria stands as a highlighted feature among guest reviews. Guests frequently acknowledge its presence, indicating its intended convenience and appeal for visitors. However, it's important to note that several reports mention the pool being closed or not in service at various times, which suggests a recurring issue with accessibility. Nonetheless, the indoor pool remains a prominent amenity when available, providing an opportunity for relaxation and leisure for guests. Potential visitors may want to check current pool availability to ensure it meets their expectations during their stay.
Homewood Suites by Hilton Houston Near the Galleria offers a range of facilities and amenities suitable for honeymooners, making it an appealing option for those planning a budget-conscious honeymoon. Multiple guests mentioned their stays being honeymoon-related, indicating the hotel’s popularity for such occasions. The availability of a honeymoon suite is a notable feature that likely enhances the romantic experience for newlyweds, contributing to a memorable stay without excessive expenditure.
Homewood Suites by Hilton Houston Near the Galleria offers an undeniably luxurious experience. Guests have consistently praised the hotel's commitment to luxury, highlighting the upscale service and detailed attention that contribute to a superior stay. The rooms, described as upscale and luxurious, are a strong point with many visitors noting the impressive suites. The luxury amenities provided further elevate the guest experience, ensuring that stays at this hotel are memorable for their comfort and sophistication.
Homewood Suites by Hilton Houston Near the Galleria is acclaimed for its pet-friendly accommodations, particularly catering well to guests with dogs. Multiple reviews highlight the overall dog-friendly environment, making it a convenient choice for travelers with furry companions. However, a recurring concern from guests is the issue of lingering odors, specifically the smell of dog urine, which suggests a need for improvement in maintaining cleanliness in pet-designated areas. Despite this drawback, the hotel's welcoming attitude towards pets remains a significant positive aspect for guests.
Location Show Map
Location
Breakfast
However, a recurring theme among the reviews is the limited variety of options, particularly the lack of healthier choices like vegetables. Some guests feel the breakfast offerings are less than expected, describing them as average or even disappointing. Specific complaints include overcooked eggs, lack of freshness in pastries and coffee and the use of disposable cutlery and plates, which some find less appealing. The early cut-off time for breakfast service is also frequently noted as a downside.
Despite some negative feedback, the breakfast is often described as decent and acceptable for American standards. In summary, while the breakfast at Homewood Suites by Hilton Houston Near the Galleria may not be extraordinary, it is generally considered a decent and convenient start to the day for guests with room for improvement in variety and overall quality.
Rooms
While the rooms are largely described as comfortable and well-appointed, some guests mention that certain aspects like the carpet and furniture need updating. Issues such as weak water pressure, occasional unpleasant odors and noisy appliances were also noted by a few visitors. Additionally, there were isolated reports of rooms not being prepared according to reservations or having maintenance issues.
In summary, the rooms offer great size and comfort with practical amenities that make for an enjoyable stay, notwithstanding the need for some refurbishments and minor improvements in upkeep.
Beds
However, not all reviews were favorable. Some guests found the bed or mattress to be uncomfortable, mentioning issues such as the bed being thin, low or too firm. There were also complaints about hard pillows and trouble with the sofa beds, which were often described as uncomfortable or dirty. Isolated concerns included hard mattresses and bed bugs, which detract from the overall perception of cleanliness and comfort.
Summarily, while most guests found the beds at Homewood Suites to be comfortable and conducive to a good night's sleep, there were notable instances highlighting the need for improvement in mattress quality and sofa bed maintenance.
Cleanliness
However, there are some areas where cleanliness could be improved. A few guests note issues such as dirty carpets, sofa beds and a bathroom that wasn't completely cleaned. Occasionally, unpleasant smells were mentioned, along with some isolated incidents of finding leftover trash or stains. Despite these occasional drawbacks, the general consensus leans towards a positive experience with good room cleaning services and a relatively clean environment. The commitment to cleanliness does stand out, especially in terms of room comfort and maintenance.
Staff
However, a few mentions of less satisfactory interactions appear, mainly involving the evening reception desk staff. Some guests report difficulty in getting attention and receiving assistance during that time. Despite these isolated comments, the general consensus emphasizes a highly friendly and professional staff, making stays at the hotel both pleasant and comfortable.
Wi-Fi
However, there are notable concerns regarding connectivity issues. Several guests reported that WiFi speed becomes slow during peak times and occasionally the connection gets disconnected. There are also mentions of the WiFi not supporting video calls effectively and in some instances, the internet not working at all.
In summary, while some guests appreciate the free and fast WiFi provided, there are consistent reports of connectivity problems that might affect those needing reliable internet access.
Pool
Parking
Family
Guests have also highlighted that the hotel's setup is quite convenient for kids with staff quickly assisting in situations such as a child getting locked out of a room. For families looking to explore, the hotel's location close to the Galleria and other attractions adds to its appeal. The home-like atmosphere and full services available make it a welcoming option for those traveling with children. While some reviews mention specific inconveniences like the lack of a baby cot, the overall impression is that the hotel is very family-friendly, accommodating and strategically positioned for a pleasant family stay.
Nightlife
4 Star
Dining options at the hotel also receive positive remarks with a nice restaurant and a good breakfast adding to the overall enjoyable experience. Despite some areas showing signs of wear, the hotel maintains a clean, comfortable and well-kept environment that aligns with Hilton's standards. The four-star ambiance, quality and amenities make it a reliable choice for travelers seeking a comfortable and convenient stay in Houston. Overall, there are no complaints, allowing guests to focus on the highlights of their trip.
Business
Accessible
Indoor Pool
Honeymoon
Luxury
Dog Friendly
Yes, Homewood Suites by Hilton Houston Near the Galleria has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Homewood Suites by Hilton Houston Near the Galleria.
Yes, Homewood Suites by Hilton Houston Near the Galleria welcomes dogs.
Yes, parking facilities are available at Homewood Suites by Hilton Houston Near the Galleria.
No, Homewood Suites by Hilton Houston Near the Galleria doesn't have a gym.
Location Show Map
More Options
