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One of the most luxurious hotels in Seoul, Best Western Premier Seoul Garden Hotel boasts 372 guestrooms, a business center, a fitness center, a beauty and flower shop, as well as 10 banquet rooms. The hotel is located close to attractions and sights such as Hongdae, Myeong-dong, Yeouido and Gwanghwamun, making it ideal for both business and leisure travelers.
Summary of reviewsSeoul Garden Hotel enjoys exceptional praise for its prime location, offering convenient access to various public transportation options. Positioned between Mapo Station and Gongdeok Station, it ensures easy commutes to and from both Incheon and Gimpo Airports. The vibrant neighborhood brims with numerous cafes, restaurants and bars, providing guests with a genuine taste of local culture and a wealth of dining and entertainment options. Despite minor critiques of its hallways, the hotel maintains a clean and well-kept environment, aided by efficient housekeeping.
The breakfast service at the hotel is regarded highly for its delicious, diverse and affordable offerings, making it an excellent value for money experience. Despite some comments on lack of variety, the availability of a downstairs cafe for breakfast adds convenience to guests' mornings.
Dinner options around the hotel are abundant and varied with numerous high-quality eateries nearby. This food-friendly area ensures that guests can enjoy authentic local cuisine with the additional perk of 24-hour restaurants offering round-the-clock meal options. While the hotel's own selection of salads and fruits needs improvement, the surrounding culinary landscape significantly compensates for this.
Guest rooms receive positive feedback for their cleanliness, comfort and spaciousness. Modern amenities, comfortable beds with various pillow options and functional layouts featuring tables and chairs by the windows enhance the overall experience. Some minor issues, such as occasional dustiness or card key malfunctions, do not significantly detract from the largely favorable room experiences.
The hotel's staff earns considerable praise for their friendliness, professionalism and willingness to assist. Efficient check-ins and check-outs, as well as proactive housekeeping services, contribute to a smooth and pleasant stay. Despite occasional language barriers, the staff's overall hospitality leaves a positive impression.
Wi-Fi service at the hotel receives mixed reviews; while it works well for some, others note issues with speed and reliability. Parking also garners a mixed response with guests appreciating the affordable rates and valet service, but facing challenges due to the narrow underground parking lot and occasional customer service issues with the valet supervisor.
Families find the Seoul Garden Hotel particularly accommodating with guests frequently mentioning its suitability for children. While there are minor inconveniences when managing different family schedules, the hotel comes highly recommended for family travelers, providing a reassuring and friendly environment.
Guests broadly commend the beds for their comfort, spaciousness and clean, cozy bedding, although a handful of reviewers noted issues with bedding odors and cleanliness. Overall, the quality of sleep is well-regarded.
As a four-star establishment, Seoul Garden Hotel impresses with its high level of cost performance, often comparable to five-star hotels in terms of affordable luxury. Despite a few less satisfactory elements, such as mismatched amenities, the hotel delivers a quality experience at a high value, making it a preferred choice for many travelers.
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The hotel provides an on-site car park and offers valet parking services, ensuring convenient options for guests. While charges apply, the presence of dedicated on-site parking is a key benefit.
The hotel offers comfortable accommodations and various amenities. Its location in Mapo-gu provides easy access to transportation and nearby attractions.
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Guest Reviews
Seoul Garden Hotel boasts an exceptional location with convenient access to various modes of public transportation, making it an ideal choice for travelers looking to explore Seoul. Positioned strategically between Mapo Station and Gongdeok Station, guests can enjoy easy access to the subway, bus stops and even the airport railroad, simplifying commutes to and from both Incheon and Gimpo Airports.
The hotel’s prime location offers swift and straightforward connectivity to the city center with numerous cafes, restaurants and bars in close proximity, allowing visitors to enjoy local culinary delights and vibrant nightlife. The bustling neighborhood provides a genuine sense of local culture while ensuring that all essential amenities are within easy reach.
Seoul Garden Hotel's accessibility is further enhanced by its central position on a main road, making it quick and simple to get around whether by subway, bus, taxis or private vehicles. This strategic location not only caters to tourists but also proves advantageous for business travelers.
For those seeking a stay in the heart of Seoul with excellent transportation links and a multitude of dining and entertainment options nearby, Seoul Garden Hotel offers a practical and well-connected base from which to experience the best of the city.
The breakfast at Seoul Garden Hotel offers a satisfying and delicious experience for many guests. Despite some routine comments about the lack of variety and occasional mentions of poor quality, numerous reviews highlight the breakfast as very good and affordable, providing excellent value for money. Guests frequently describe the breakfast as delicious and diverse with a good selection available. The option of enjoying breakfast in a downstairs cafe adds convenience. While some suggest making a reservation in advance to avoid extra charges, overall, the breakfast at Seoul Garden Hotel is praised for its flavor and affordability.
Located in an area teeming with culinary options, Seoul Garden Hotel offers guests the convenience of numerous dining establishments in the surrounding neighborhood. Many nearby restaurants are not only numerous but also frequented by locals, ensuring an authentic dining experience. For those who crave a late-night meal, several 24-hour restaurants are situated just behind the hotel, providing round-the-clock dining options. The vicinity also boasts many nice eateries, making it easy for guests to find a variety of food choices. Additionally, the area is a good place to order delivery, offering even more convenience for those who prefer to dine in their rooms. While the hotel's own selection of salads and fruits may fall short in number and freshness, the abundant high-quality dining options nearby more than compensate for this shortcoming.
Seoul Garden Hotel offers a mostly positive experience for guests, especially with its rooms. The rooms are frequently described as clean and comfortable with many reviewers highlighting their spaciousness and user-friendly layout. Guests appreciated the addition of a table, chair and counter by the window, making the rooms functional as well as comfortable. The presence of Japanese outlets was also noted as a convenient feature.
The beds received commendations for their comfort with choices of hard and soft pillows and the bedding was consistently described as clean and well-maintained. Modern amenities and facilities contribute to an overall well-equipped experience. The bathrooms, featuring good-size bathtubs and separate sinks, were appreciated for their cleanliness and design.
However, there were occasional mentions of minor issues, such as dustiness, card key malfunctions and problems with touch panels. Some rooms for three people were noted to be crammed and a few guests found the room size smaller than expected. Despite these minor setbacks, the rooms mostly met guest expectations with their ample space for baggage and clothes storage, modern facilities and a pleasant and relaxing atmosphere.
Overall, the Seoul Garden Hotel provides a clean, comfortable and spacious stay with various amenities that support a pleasant experience for travelers.
Guests of the Seoul Garden Hotel widely praise the comfort of the beds, describing them as very comfortable and superbly restful. Many reviews highlight the high quality of the bedding, including soft, feather pillows and cozy duvets. The spaciousness of the beds, particularly the double beds, receives positive remarks for providing ample room and a pleasant sleeping experience. Cleanliness in the bed area is consistently noted, contributing to the overall comfortable and relaxing atmosphere.
However, it's worth mentioning that a few guests encountered issues with the bedding. Some mentioned that the sheets had an unpleasant smell and found hair on the sheets and a few found the beds not as comfortable as expected with particular mention of one bed being too old and another feeling too small. Despite these occasional drawbacks, the overall sentiment suggests that the Seoul Garden Hotel provides a generally positive and comfortable sleeping experience for most of its guests.
The cleanliness of Seoul Garden Hotel receives generally positive feedback from its guests, highlighting its clean and well-maintained rooms and facilities. Guests often describe the rooms as clean, spacious, comfortable and cozy. Frequent daily cleaning by punctual housekeeping staff also stands out as a notable feature. The hotel’s overall tidiness and the cleanliness of its restaurants add to its appeal.
However, there are mixed reviews regarding the hallways and some aspects of the rooms. While many guests find the hotel cleaner than expected and well-maintained given its age, some have reported issues such as dusty rooms, insufficient cleaning in hallways and some bedding and occasional stains on wallpaper. Despite these points, the hotel generally maintains a good level of cleanliness, making it a reliable choice for many travelers. The friendly staff and convenience of nearby dining options further enhance the guest experience.
Seoul Garden Hotel receives considerable praise for its staff, who are widely described as kind, friendly and helpful. Guests consistently highlight the warm and courteous manner of the hotel employees, making their experiences feel welcoming and comfortable. The efficiency and professionalism of the staff, especially during check-in and check-out, stand out, contributing to a smooth and pleasant stay. Despite some language barriers with some staff members not fluent in English but proficient in Japanese, the overall approachability and responsiveness of the staff leave a positive impression.
Housekeeping is frequently mentioned for its excellence and the staff's proactive service, ensuring that rooms are kept in top condition. The front desk and reception teams receive commendations for their helpfulness, politeness and kind assistance, sometimes going above and beyond, such as helping to arrange transportation.
While a few reviews indicated less satisfactory service, particularly with some critiques on English proficiency and occasional unfriendliness from specific attendants, the majority of reviews emphasize the staff's friendliness, attentiveness and dedication to providing quality service. The recurring mentions of kindness across various department roles illustrate a consistent culture of hospitality at Seoul Garden Hotel, enhancing the overall guest experience.
The Wi-Fi service at Seoul Garden Hotel receives mixed feedback from guests. While some reviews indicate that the Wi-Fi works well, others highlight issues with the internet, noting that it can be slow or unreliable at times. There are mentions of the necessity for better Wi-Fi service and occasional instances where the connection didn't work at all. While the hotel offers Wi-Fi, the consistency and speed of the internet might not meet all guests' expectations.
Seoul Garden Hotel offers a mix of convenience and challenges when it comes to parking. Many guests appreciated the affordable rates, noting that the cost is inexpensive with a daily unlimited valet service available for just 3,000 won. Several reviews highlighted the ample and convenient parking facilities, praising the ease of access and overall management. Some found the parking elevator right after entering to be particularly convenient.
However, there were also mentions of difficulties related to the parking situation. The underground parking lot was frequently described as narrow, making maneuvering somewhat challenging. Guests found the parking lot entrance to be tight and some had trouble locating the parking lot. Additionally, feedback pointed out that better training is needed for the valet parking supervisor with some guests encountering rudeness and problematic service.
Despite these issues, many guests still found the parking experience satisfactory and well-priced, contributing to a relatively positive yet mixed overall impression.
Seoul Garden Hotel is a preferred option for family travelers, often used for family trips due to its family-friendly environment. It is especially suitable for those traveling with children, as several guests have highlighted its accessibility for kids and reassured parents who may initially feel concerned. While it is well-regarded by families, there is some inconvenience noted when family members follow different schedules early in the morning or late at night. Despite this, the hotel comes highly recommended for families, including foreign and Asian families, ensuring that everyone feels well-taken care of.
Seoul Garden Hotel offers a high level of cost performance, providing guests with luxury-style accommodations and facilities often comparable to those of a 5-star hotel in terms of affordability. The hotel is described as well-maintained and ideal for those seeking a sophisticated stay. Its standards significantly exceed those found in many other regions, including Germany, making it a high-ranking and cost-effective choice for travelers. Despite some reviews mentioning less satisfactory elements such as mismatched room slippers and inconsistent amenity offerings, the overall experience is praised for its value and quality comparable to high-star ratings. Some experiences, however, do highlight occasional lapses in service typical of a 4-5 star establishment.
No, Seoul Garden Hotel doesn't have any pool.
No, a spa isn't available at Seoul Garden Hotel.
No, Seoul Garden Hotel doesn't allow dogs.
Yes, parking facilities are available at Seoul Garden Hotel.
No, Seoul Garden Hotel doesn't have a gym.
Location