Four Points by Sheraton Seoul Gangnam

Seoul 37.52016800, 127.02842100 , 203, Dosan-daero, Gangnam-gu (Show on Map)
8.1
Very Good


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Summary of reviewsFour Points by Sheraton Seoul Gangnam is highly regarded for its prime location in the vibrant heart of Gangnam, offering convenient access to public transportation, nearby attractions, and shopping districts such as Garosu-gil and Rodeo Street. This strategic placement enhances the experience for both leisure and business travelers, providing ample opportunities to explore Seoul with ease. Despite occasional mentions of noise due to its bustling surroundings, the central location contributes significantly to the hotel's appeal.

The hotel’s breakfast is a standout feature, with a buffet that offers a wide variety of delicious and satisfying dishes, catering to diverse dietary needs including gluten-free and lactose-free options. Guests consistently praise the breakfast quality and the professionalism of the staff, making it a recommended part of the stay.

Rooms at the hotel are noted for their comfort and cleanliness, featuring stylish and modern interiors with amenities like water filters, mini fridges, and safes. Guests enjoy the comfortable beds and pillows, which contribute to a restful night's sleep. Although the rooms are compact, typical of Korean standards, they are efficiently designed, promoting a homely feel that guests appreciate. The cleanliness throughout the hotel is frequently highlighted, with the staff ensuring spaces remain tidy and well-maintained despite minor maintenance issues.

The staff at Four Points by Sheraton Seoul Gangnam are frequently commended for their friendliness and helpfulness, contributing significantly to a positive guest experience. Their fluency in English and professional demeanor enhance the comfort of international travelers, ensuring that guests feel welcome and cared for.

The hotel's beds receive high praise for their comfort, with guests often describing them as exceptionally spacious and providing a restful sleeping experience. The quality of the bedding complements the overall positive impressions of the accommodations, despite room size constraints.

Overall, Four Points by Sheraton Seoul Gangnam is recognized for its cost-effective and attractive offerings in terms of both its location and room amenities. While there are occasional concerns regarding its four-star rating compared to other hotels within the same category, the reasonable pricing and modern interiors make it a worthy option for travelers seeking affordability and convenience in Seoul.
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Hotel Taking Steps Towards Sustainability
Mentioned as a sustainable hotel with a notable green score, this hotel demonstrates a commitment to environmental responsibility in its operations.

Hotel with EV Charging Stations

Hotel for Honeymoon

Hotel with Spa

Romantic Hotel

Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Standard Double, Guest room, 1 Queen, City view This double room features air conditioning.

Standard Twin, Guest room, 2 Twin/Single Bed(s), City view This double room has air conditioning.

Premier Double, Larger Guest room, 1 Queen, City view This double room features air conditioning.

Suite, 1 Bedroom Suite, 1 Queen, City view This double room has air conditioning.

Penthouse Residence, Penthouse, 1 King, City view, Top floor This double room features air conditioning.

Penthouse Partyroom, Penthouse, 1 King, City view, Top floor This double room has air conditioning.

Hollywood King Room with City View The unit has 1 bed.

Guest Reviews
8.1
Very Good
Location
Nestled in the vibrant heart of Gangnam, Four Points by Sheraton Seoul Gangnam boasts an enviable and convenient location for both leisure and work travelers. The hotel offers excellent access to various modes of public transport, ensuring easy navigation around the city. It is notably positioned near the airport bus stop, providing a straightforward route to Incheon Airport and within walking proximity to Apgujeong station for broader exploration.

Numerous cafes, shops, and restaurants for all budgets surround the area, including popular spots like Garosu-gil and Rodeo Street. The immediate vicinity allows guests to indulge in local cuisine and shopping, with bustling streets just a short stroll away. Despite some mentions of noise, the central location delivers unparalleled convenience, enhancing the travel experience for guests looking to explore all that Seoul has to offer.

Inside, guests can expect comfortable and quiet rooms, with modern facilities and a dedicated staff contributing to a pleasant stay. The hotel efficiently caters to the needs of both personal and professional visits, providing high satisfaction for its reasonable pricing and central placement within this dynamic district.

Breakfast
The breakfast experience at Four Points by Sheraton Seoul Gangnam is a highlight for many guests staying at the hotel. The buffet offers a wide selection of dishes that guests consistently describe as delicious, varied, and satisfying. There are many options to choose from, including gluten-free and lactose-free items, ensuring that dietary preferences and restrictions are catered to. The breakfast quality is repeatedly praised as excellent, with several reviews noting it exceeded expectations.

Many enjoy the modern facility and commend the staff for their professional service, contributing to a pleasant dining experience. Families traveling together appreciate the buffet style available on weekends, noting its appeal to all members. While some mention that breakfast closes relatively early at 10AM, others find this minor compared to the overall quality of the food and service. The breakfast at Four Points by Sheraton Seoul Gangnam not only meets but often surpasses guest expectations, making it a recommended part of the stay.

Rooms
The rooms at Four Points by Sheraton Seoul Gangnam offer a mixed experience for guests, predominantly characterized by comfort and cleanliness. Many visitors appreciated the clean, modern, and stylish interiors, often noting the bright and sunny environment. The beds are frequently highlighted for their comfort, with pillows that contribute to a great night's sleep. Guests enjoy the many amenities provided, including water filters, mini fridges, and safes, as well as a neat separation between the bathroom, sink, and shower facilities, which add to the convenience of the rooms.

While some guests mention the compact size of the rooms, this seems typical by Korean standards, with several reviews balancing this by appreciating the efficient layout and homely feel. The cleanliness of the rooms receives consistent praise, with only occasional feedback on minor maintenance issues.

The hotel's location is also favorably noted, positioned at a convenient junction. Additionally, the friendly and accommodating staff enhance the overall guest experience, ensuring a pleasant stay despite room size constraints.

Beds
The beds at Four Points by Sheraton Seoul Gangnam receive high praise from guests, who consistently mention their comfort and spaciousness. Visitors particularly appreciate the large and very comfortable beds, which they describe as some of the best they have experienced in Korean hotels. The hotel provides a super comfy mattress along with plush pillows that contribute to a restful night's sleep. Guests note that even though the rooms are on the smaller side, the accommodations feel homely and inviting, largely owing to the quality of the beds. Additionally, the cleanliness of the bedding adds to the overall positive impressions of the sleeping experience at this hotel.

Cleanliness
Four Points by Sheraton Seoul Gangnam is recognized for providing an exceptionally clean environment, earning high praise from visitors. The rooms are consistently noted for their cleanliness, with many guests ensuring that cleaning is performed daily, maintaining a presentable and tidy atmosphere. Although there are minor mentions of areas needing more attention, such as bedside tables and electrical outlets, the majority of feedback emphasizes the hotel’s ability to keep spaces immaculate and well-maintained.

The hotel combines cleanliness with a welcoming ambience, marked by a clean and attractive facility, particularly the lobby and rooms. The staff enhances the guest experience with their friendliness and attention to detail, contributing to an overall positive impression of the hotel. The property's modern design facilitates a comfortable stay, featuring very clean and spacious rooms with comfortable beds, promoting a restful experience.

In addition, the hotel's advantageous location and reasonable pricing bolster its appeal, making it a convenient choice for travelers seeking cleanliness and efficiency. While a few logistical challenges were reported, the hotel's proactive efforts in addressing feedback highlight its commitment to continuous improvement and guest satisfaction.

Staff
At Four Points by Sheraton Seoul Gangnam, the staff receive high praise from guests for their exceptional service and warmth. The staff are consistently described as friendly, helpful, and quick to respond, with many guests noting their fluency in English and professional demeanor. Guests highlight the efficient and courteous service at the front desk, where check-in and check-out processes are swift and pleasant. The hotel team goes above and beyond to ensure a comfortable stay, always eager to help and accommodate any requests. Many reviewers appreciate the attentive housekeeping staff, who diligently supply new towels and bottled water daily. Overall, the hotel staff contribute significantly to a positive guest experience, making every visitor feel welcome and cared for.

4 Star
Four Points by Sheraton Seoul Gangnam presents itself as a cost-effective option, particularly appealing to those seeking good value for their spending. The interiors of this newly opened hotel provide a modern and aesthetically pleasing environment, contributing positively to the overall experience. Guests often commend the quality of meals, which are considered excellent for the hotel's four-star rating. Many appreciate the reasonable pricing, which enhances the hotel’s reputation as an affordable choice for travelers.

However, some guests have expressed their dissatisfaction with certain aspects of their stay. There are mentions of the hotel feeling below the expected standard of a Sheraton four-star establishment, with some comparing it unfavorably to other four-star and international brand hotels. Concerns have been raised regarding the front desk staff, who some guests feel are amateurish and unfriendly. The overall experience might be disappointing for those with high expectations, impacting their decision to return.

Despite mixed reviews, the affordable pricing and attractive interior make it an option worth considering for a budget-friendly stay in Seoul.


No, Four Points by Sheraton Seoul Gangnam doesn't have any pool.

Yes, a spa is available at Four Points by Sheraton Seoul Gangnam.

No, Four Points by Sheraton Seoul Gangnam doesn't allow dogs.

Yes, parking facilities are available at Four Points by Sheraton Seoul Gangnam.

Yes, Four Points by Sheraton Seoul Gangnam has a gym.

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