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Summary of reviewsAPA Hotel Sapporo Susukino Eki Nishi is highly praised for its strategic location, making it an excellent base for both tourists and business travelers. Situated just a short walk from the bustling Susukino Station, the hotel offers easy access to various attractions, dining options and major transportation lines. The location is particularly advantageous for those attending the Sapporo Snow Festival, as it's within easy reach of the main festival venues.
Guest reviews highlight the spacious and comfortable rooms, which are larger than typical Japanese hotel rooms and well-suited for families or groups. The cleanliness of the rooms and the overall property is generally well-regarded with regular maintenance and fresh towels adding to the positive experience. Although there are occasional mentions of minor cleanliness issues, the majority of guests find the accommodations to be tidy and welcoming.
The staff at APA Hotel Sapporo Susukino Eki Nishi earn consistent accolades for their friendliness and helpfulness. Whether it's the front desk or housekeeping team, guests appreciate their polite and attentive service, which significantly enhances the overall guest experience. Acts of kindness, such as lending portable air coolers or providing exceptional care for luggage, further contribute to the positive impressions.
Family travelers find the hotel particularly accommodating with spacious rooms that comfortably house multiple family members. The family-friendly atmosphere and the helpful staff make for a pleasant and relaxing stay.
For those interested in Sapporo's nightlife, the hotel's proximity to the Susukino entertainment district ensures easy access to various dining and drinking establishments. Guests enjoy the vibrancy of the area while still being able to retreat to a quieter room for a restful night's sleep.
The breakfast offerings receive mixed reviews. While some guests appreciate the variety and quality of the breakfast buffet, others find it lacking in freshness and variety. Despite the varying opinions, the inclusion of breakfast is seen as a reasonable value by many.
Overall, APA Hotel Sapporo Susukino Eki Nishi provides good value for money, maintaining the standards expected from a three-star business chain. With its strategic location, spacious rooms, clean facilities and friendly staff, it stands out as a budget-friendly option offering a comfortable and satisfactory stay. Show more
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Categories
Family Friendly Hotel
This hotel is listed as a family friendly hotel.
Hotel near Nightlife Spots
This hotel is another APA Hotel in the Susukino area, providing easy access to nightlife and entertainment. It serves as a convenient and affordable option for those looking to explore the city after dark.
Hotel with Free Wi-Fi
This hotel is well-located near Susukino Station. It provides free Wi-Fi and essential amenities for a comfortable stay.
3-Star Hotel
Room Types
Double Room - Non-Smoking This double room is air-conditioned and has a flat-screen TV, a safe deposit box, an electric kettle and a carpeted floor. The unit has 1 bed.
Double Room - SmokingThe air-conditioned double room offers a flat-screen TV, a safe deposit box, an electric kettle and a carpeted floor. The unit offers 1 bed.
Economy Quadruple Room - Non-SmokingThe air-conditioned quadruple room offers a flat-screen TV, a safe deposit box, an electric kettle and a carpeted floor. The unit offers 4 beds.
Economy Quadruple Room - SmokingThe air-conditioned quadruple room features a flat-screen TV, a safe deposit box, an electric kettle and a carpeted floor. The unit has 4 beds.
Economy Triple Room - Non-SmokingThe triple room features air conditioning, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV. The unit has 3 beds.
Economy Triple Room - SmokingThe triple room offers air conditioning, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV. The unit has 3 beds.
Single Room - Non-SmokingThe single room features air conditioning, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit has 1 bed.
Single Room - SmokingThe single room features air conditioning, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit has 1 bed.
Standard Japanese-Style Room (2 Adults) - SmokingThe twin room offers air conditioning, tatami, a safe deposit box, an electric kettle and a flat-screen TV. The unit has 2 futons.
Standard Twin Room - Non-SmokingThe twin room offers air conditioning, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV. The unit offers 2 beds.
Standard Twin Room - SmokingThe twin room offers air conditioning, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV. The unit has 2 beds.
Standard Japanese-Style Room (1 Adults) - SmokingThis single room is air-conditioned and has a flat-screen TV, tatami, a safe deposit box and an electric kettle. The unit has 1 bed.
Superior Japanese-Style Room (3 Adults) - SmokingThe spacious air-conditioned triple room offers a flat-screen TV, tatami, a safe deposit box and an electric kettle. The unit offers 3 futons.
Superior Japanese-Style Room (4 Adults) - SmokingThis quadruple room is air-conditioned and features a flat-screen TV, tatami, a safe deposit box and an electric kettle. The unit offers 4 futons.
Japanese-Style RoomThe air-conditioned family room features a flat-screen TV, tatami, a safe deposit box and an electric kettle. The unit has 5 futons.
Japanese-Style RoomThe family room offers air conditioning, tatami, a safe deposit box, an electric kettle and a flat-screen TV. The unit has 6 futons.
Family RoomThis family room is air-conditioned and has a flat-screen TV, a safe deposit box, an electric kettle and a carpeted floor. The unit has 5 beds.
Family RoomThe family room provides air conditioning, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit offers 5 beds.
Family RoomThe air-conditioned family room features a flat-screen TV, a safe deposit box, an electric kettle and a carpeted floor. The unit has 6 beds.
Family RoomThe family room provides air conditioning, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit offers 6 beds.
Guest Reviews
8.1
Very Good
Location
The APA Hotel Sapporo Susukino Eki Nishi boasts a highly acclaimed location, ideal for both tourists and business travelers. Centrally situated, it is just a short walk from Susukino Station, a major transportation hub, providing easy access to the rest of Sapporo. The location is also excellent for sightseeing with many attractions such as Odori Park, Tanukikoji Shopping Street and the city's bustling entertainment district all within walking distance.
Adjacent to the hotel is a convenient store, making it easy for guests to grab essentials. The area is rich with dining options, including renowned ramen shops and trendy cafés, ensuring guests are never far from a good meal. Additionally, the close proximity to Sapporo Station and major tram and subway lines means that exploring the city is both straightforward and efficient.
For those visiting during the Sapporo Snow Festival, the hotel is perfectly placed with both main festival venues within easy reach. Despite being so close to lively areas, the hotel manages to offer a peaceful retreat with guests often noting it is both lively yet quiet.
The convenient location extends beyond leisure with the airport bus stop nearby and multiple transportation options for smooth travel. While some might find the parking area a bit distant, the overall accessibility and strategic location of the APA Hotel Sapporo Susukino Eki Nishi receive high praise for making travel around the city seamless and enjoyable.
Breakfast
The breakfast experience at APA Hotel Sapporo Susukino Eki Nishi receives mixed reviews from guests. Many are delighted by the variety and quality of the breakfast buffet, which offers a changing menu every day. Guests appreciated the delicious selection, noting they often felt full and satisfied. The inclusion of breakfast at a reasonable price was also highlighted as a positive aspect by some travelers.
However, several guests expressed dissatisfaction with the breakfast offerings. Common complaints included the high cost in relation to the quality and variety with some describing the breakfast as not meeting their expectations. Issues such as cold food, limited selection and discrepancies between advertised images and actual options were noted, leading to disappointment among some patrons.
While many enjoyed the local food options available, others wished for a broader range of dishes and higher freshness in the seafood offerings. Despite these criticisms, the breakfast remains a point of contention with experiences varying significantly among guests.
Rooms
The rooms at APA Hotel Sapporo Susukino Eki Nishi are frequently praised for their generous size, which offers a comfortable and relaxing space for guests. Many reviews highlight that the rooms, by Japanese standards, are particularly spacious, making them ideal for families or groups. The separation of bathroom facilities, including a distinct bath and toilet area, is a feature appreciated by many, adding to the overall convenience and comfort.
Guests were pleased with the clean and well-maintained rooms, noting that amenities were sufficiently provided. The comfort of the beds and tidy accommodations contributed to a positive stay experience. Additionally, some lucky guests reported receiving free room upgrades that enhanced their satisfaction.
Despite a few mentions of the building's age and occasional issues with air conditioning and odors, the spaciousness and practicality of the rooms seem to outweigh these drawbacks. The room sizes, especially ones accommodating multiple beds, were considered excellent value for money by the guests. With its prime downtown location and essential facilities, the hotel blends convenience with sizable and comfortable accommodations.
Beds
Guests of APA Hotel Sapporo Susukino Eki Nishi generally found the beds to be very comfortable, praising their firmness and spaciousness. The wide beds and the availability of two semi-double beds were frequently highlighted, offering plenty of room for a restful sleep. Many appreciated the thoughtful provision of two types of pillows and the ability to adjust their height, which ensured a personalized level of comfort. Futons were also noted for their comfort.
However, there were occasional reports of issues such as a bed being too soft for some, a stain on the bed or sofa or a broken bed, which did detract from the experience for a few guests. Additionally, some found the sofa bed hard and uncomfortable and mentioned an insufficiency of warm bedding.
Overall, the majority of the feedback indicates that the hotel provides a comfortable sleeping experience with sturdy and roomy beds, contributing to a pleasant stay.
Cleanliness
APA Hotel Sapporo Susukino Eki Nishi showcases a mixed bag of reviews regarding the cleanliness of the property, but the feedback leans heavily towards the positive. Many guests compliment the hotel for its clean and spacious rooms, noting that the accommodation is consistently well-maintained and tidy. The daily provision of fresh, clean towels adds a welcome touch to the overall guest experience.
Visitors frequently praise the hotel for its pleasant and clean atmosphere with many appreciating the separation of the bathroom and toilet for added convenience. Positive reviews highlight excellent service from the cleaning staff and the hotel's overall cleanliness being well-taken care of, giving a sense of comfort and safety.
However, there are occasional mentions of specific cleanliness issues, such as dirt on the bathroom floor, stains on the carpet and furniture and mold in bathroom areas. Despite these concerns, the hotel's overall cleanliness appears to be quite solid with many guests finding their rooms satisfactorily clean and comfortable.
Additionally, the hotel's convenient location and excellent value for money further enhance the guest experience, making it a worthy consideration for travelers looking for clean, spacious and affordable accommodation in Sapporo.
Staff
The staff at APA Hotel Sapporo Susukino Eki Nishi consistently receive high praise for their friendliness and helpfulness. Guests frequently mention the exceptional customer service, noting the staff's sincere care and prompt responses to any issues. Both the front desk and housekeeping staff are commended for their politeness, warm greetings and attentive service. Even late-night arrivals are met with courteous and friendly receptionists.
Some reviews highlight specific acts of kindness, such as lending a portable air cooler or taking special care of luggage. While there are mentions of limited English proficiency among the reception staff, the overall impression remains positive with staff making an effort to communicate effectively, often with the help of translation tools.
The facility's front desk is particularly noted for providing excellent service and creating a welcoming atmosphere. Housekeeping staff, including a notably kind elderly woman, add to the positive experience with their polite greetings and thorough care. Overall, guests are left with good impressions of the staff's consistent hospitality and eagerness to help, ensuring a pleasant stay at the hotel.
Family
The APA Hotel Sapporo Susukino Eki Nishi is a commendable choice for families seeking a comfortable and budget-friendly stay. Many reviewers highlight the spaciousness of the rooms, which comfortably accommodate families of various sizes, even those with preschool children. Guests appreciated the Japanese-style rooms, where taking off shoes was not an issue, contributing to a homey and relaxed environment.
The hotel staff is frequently praised for their excellent service and helpfulness with good English communication skills mentioned as a plus. Families found the amenities, particularly those catering to children’s preferences like anime, to be satisfying. The hotel proved itself adaptable to specific needs, including flexible responses to families' COVID-19 situations.
Overall, the APA Hotel Sapporo Susukino Eki Nishi seems to provide a pleasant and spacious accommodation option, ensuring a relaxing and enjoyable family vacation.
Nightlife
Situated in a prime location, the APA Hotel Sapporo Susukino Eki Nishi offers convenient access to Sapporo's vibrant nightlife and entertainment district. Guests will find it easy to locate a variety of food and drink options, thanks to its proximity to the bustling Susukino area. Moreover, the nearby convenience store adds to the ease of access for any immediate needs.
Although the hotel is just a bit removed from the hustle and bustle, ensuring a quieter stay, some noise, such as that from ambulances or other visitors, can occasionally be heard. Despite this, many found they could sleep well at night, enjoying a balance between the lively surroundings and a restful retreat. Its close connection to Susukino Station further enhances its appeal for those wanting to explore the local scene without being too far from a relaxing getaway.
3 Star
APA Hotel Sapporo Susukino Eki Nishi delivers good value for money and maintains the standard one would expect from a typical three-star business chain. Despite showing signs of age on the exterior and some dated facilities, the interior is cozy and well-maintained, thanks to renovations. The rooms are notably spacious, very clean and well-equipped, offering comfort and practicality. The hotel stands out as a reasonably priced option in the area, garnering praise for its cost performance. Overall, it provides a satisfactory and comfortable stay for those seeking budget-friendly accommodation.
No, APA Hotel Sapporo Susukino Ekinishi doesn't have any pool.
No, a spa isn't available at APA Hotel Sapporo Susukino Ekinishi.
No, APA Hotel Sapporo Susukino Ekinishi doesn't allow dogs.
No, parking facilities aren't available at APA Hotel Sapporo Susukino Ekinishi.
No, APA Hotel Sapporo Susukino Ekinishi doesn't have a gym.