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Summary of reviewsThe Jubilee Hotel, situated within Nottingham University's picturesque Jubilee Campus, offers a serene and convenient retreat for visitors. Its prime location near Queen’s Medical Centre, Wollaton Park and the city center makes it an ideal choice for university visitors and event attendees. The lush greenery, tranquil lake and ample green spaces contribute to the hotel's appeal, balancing accessibility and tranquility.
The modern, clean and spacious accommodations are consistently praised for their comfort with large, comfortable beds ensuring restful nights. Despite occasional comments about temperature control and noise, the rooms are generally described as well-maintained, tidy and equipped with modern facilities. The decor is highlighted as chic and the rooms as well laid-out, offering beautiful campus views.
The breakfast experience is largely positive with guests enjoying a variety of delicious, fresh options served in the Spokes Cafe with a lovely lake view. Although there are some minor issues like food temperature and mediocre coffee, the availability of vegetarian and dietary-specific options, such as vegan dishes, adds to the appeal. Dinner, however, receives mixed reviews with limited choices and the absence of a proper evening restaurant being common points of critique. Despite these limitations, the quality of the evening meals served meets satisfactory standards.
Cleanliness across the hotel is a standout feature with both the rooms and public areas noted as immaculate and well-maintained. The staff consistently receive high praise for their friendliness, professionalism and willingness to go the extra mile, significantly enhancing the guest experience. They are recognized for creating a warm, welcoming atmosphere and handling challenging situations effectively.
The hotel's amenities, including free, generally reliable WiFi and a well-regarded fitness suite, contribute positively to the guest experience. The gym, while small, is sufficiently equipped for a satisfying workout. The parking facilities are another major boon with ample, free parking spaces making it a convenient choice for those traveling by car, despite occasional congestion during events.
For families, The Jubilee Hotel provides a welcoming environment with spacious rooms suitable for larger groups. The staff’s friendly demeanor and the hotel's proximity to universities make it a practical choice for family visits.
In conclusion, The Jubilee Hotel offers a relaxing, comfortable stay with numerous positive features, making it a favorable choice for both business and leisure travelers. The cleanliness, staff hospitality and serene location are particularly commendable, ensuring a pleasant guest experience despite some minor dining and facility-related drawbacks. Show more
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Hotel with Gym
The hotel boasts a well-regarded fitness suite, a restaurant, a bar, and a cafe. The gym is compact but well-equipped with cardio machines and free weights.
3-Star Hotel
The Jubilee Hotel is situated within its own lakeside grounds within the University of Nottingham's Jubilee Campus. It offers a serene environment with good access to the city.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Room Types
Double RoomThe standard king room has en-suite facilities that feature a bath with a shower, a hairdryer and complimentary toiletries. Amenities include tea/coffee making facilities, an iron and ironing board (available on request), a flat-screen TV with Freeview channels, and free WiFi.
Superior RoomThis room has en-suite facilities that feature a bath with a shower, a hairdryer and complimentary toiletries. Amenities include tea/coffee making facilities, an iron and ironing board (available on request), a flat-screen TV with Freeview channels, and free WiFi. Please note this room can only accommodate two adults and one child under the age of 12.
Single RoomThe single room has en-suite facilities that feature a bath with a shower, a hairdryer and complimentary toiletries. Amenities include tea/coffee making facilities, an iron and ironing board (available on request), a flat-screen TV with Freeview channels, and free WiFi.
Twin RoomThe twin room has en-suite facilities that feature a bath with a shower, a hairdryer and complimentary toiletries. Amenities include tea/coffee making facilities, an iron and ironing board (available on request), a flat-screen TV with Freeview channels, and free WiFi.
Family RoomThis room with extra sofa bed enjoys a lake view. It can accommodate up to 2 adults and 2 children aged under 12 years.
Room features Egyptian cotton down comforters with duvets and pillows. Additional room amenities include a 32-inch flat-screen TV, a large en-suite bathroom, complimentary toiletries and slippers and an Espresso machine.
SuiteThe bedroom features a comfortable bed, with TV, robes and slippers. In the separate living area you’ll find a sofa bed, TV, desk and Nespresso machine, plus a fully-equipped kitchen/diner. The bathroom has complimentary toiletries and an invigorating rain shower.
Guest Reviews
8.2
Very Good
Location
Nestled within the picturesque grounds of Nottingham University's Jubilee Campus, the Jubilee Hotel boasts an enviable location that consistently impresses visitors. Its serene setting amidst lush greenery and a tranquil lake provides a peaceful retreat while still offering convenient access to key destinations. Guests frequently highlight its ideal proximity to Queen’s Medical Centre, Wollaton Park and the city center, reachable by a short taxi ride or a leisurely walk. The hotel is particularly favored by those visiting university students or attending events at the campus.
The modern, clean and spacious accommodation complements the delightful surroundings, making it an excellent base for both business trips and leisure stays. Free on-site parking and efficient public transport options further add to its convenience. Despite being slightly removed from the bustling city center, the serene and safe environment offers a perfect balance of accessibility and tranquility. The beautiful campus views, ample green spaces and the serene lake contribute to the hotel's appeal, making it a preferred choice for many.
Breakfast
The breakfast experience at The Jubilee Hotel receives mixed feedback, yet positive reviews significantly outweigh the negatives. Guests frequently praise the breakfast for being plentiful, delicious and offering a wide variety of choices. Many highlight the freshness and quality of the ingredients, noting that the breakfast is well-cooked and maintained with specific mentions of superb full English offerings. The Spokes Cafe, where breakfast is served, is regularly commended for providing excellent value and a relaxed atmosphere.
Several guests appreciate the view of the lake from the breakfast area, which adds to the overall pleasant dining experience. Vegetarian and dietary needs are also catered for, as indicated by one review mentioning the availability of vegan options upon request.
While the majority of guests find the breakfast to be a high point of their stay, a few reviews note areas for improvement. Some complain about the temperature of the food not being hot enough or certain items appearing overcooked or stale. There are occasional mentions of watered-down juice and mediocre coffee.
In summary, most guests enjoy their breakfast at The Jubilee Hotel, finding it to be delicious, varied and plentiful. However, a few minor issues with food temperature and specific items do suggest room for slight improvements.
Dinner
The Jubilee Hotel offers a mixed dining experience for its guests, particularly in the evenings. While many guests found the available food to be of good quality and some dishes, like the Chicken Tikka Masala, were praised for their taste, the choices for dinner were very limited. The bar provides a small menu of ready-made dishes, including options like curry, chili, pizza and vegetarian meals, but many found the selection insufficient with some meals described as basic or even soggy.
The absence of a proper evening restaurant was a common point of disappointment. The restaurant is often closed in the evenings, sometimes only open for breakfast, which left guests relying on limited bar meals or vending machine snacks. There were also reports of long wait times for food and restricted opening hours for the café.
Despite these issues, the catering was noted to be of excellent standard, catering for different dietary needs, though some specific requests, like gluten-free options, fell short of expectations. The service at the bar, albeit described as good, faced criticism for being understaffed, which affected the dining experience.
Overall, while the quality of food at The Jubilee Hotel meets satisfactory levels, the limited dining options and lack of an open restaurant in the evening underscore a need for improvement to better serve guests' needs.
Rooms
The guest reviews for The Jubilee Hotel consistently highlight the spaciousness and cleanliness of the rooms. Patrons frequently point out that the rooms are large with modern designs and well thought-out layouts. A recurring theme is the comfort of the beds, which are described as generously sized and conducive to a good night's sleep. Many guests appreciate the clean and spotless nature of the accommodations, emphasizing that the rooms meet high standards of tidiness.
The modern and chic decor is another positive aspect that guests often mention, along with the presence of large windows offering nice views. The rooms are described as well-equipped with facilities that include spacious bathrooms and sizable TVs. The comfort and quietness of the rooms contribute to an enjoyable stay, making them ideal for both relaxation and work purposes.
However, there are some occasional criticisms such as rooms being a bit warm or cold and instances where noise from other rooms or outside is noticeable. Some guests feel that certain rooms could benefit from updates or refurbishing and mention issues like poor soundproofing or outdated decor. Despite these occasional drawbacks, the overall sentiment towards The Jubilee Hotel's rooms is highly favorable, centered on their spacious, comfortable and clean attributes.
Beds
Nestled in an environment where comfort meets convenience, The Jubilee Hotel consistently impresses with its attention to bed quality. Guests frequently highlight the spaciousness of the rooms matched only by the luxury of large, comfortable beds. Phrases like "big bed", "extremely comfortable" and "comfiest bed ever" paint a picture of restful nights and delightful sleep experiences.
Many reviewers found the beds to be not just comfortable but exceedingly so with mentions of "super comfy bed" and "extra comfy bed" peppering the feedback. The addition of mattress toppers enhances the plush sleeping experience, ensuring guests feel well-rested. Compliments on the massive, cozy beds appear frequently, making it clear that the hotel prioritizes guest comfort.
However, some people did point out certain issues such as beds being too soft for their preference or beds moving around due to being lightweight. Despite these minor drawbacks, the consensus leans heavily towards positive with numerous comments about sleeping soundly through the night and enjoying the spacious, immaculate rooms.
Overall, The Jubilee Hotel excels in providing a comfortable stay with its beds being a standout feature that invites guests to relax and enjoy their time at the hotel.
Cleanliness
The reviews for The Jubilee Hotel highlight a major emphasis on cleanliness with numerous guests describing the premises as exceptionally clean, spotless and immaculate. Many visitors appreciated the modern and well-maintained facilities, often noting that the bright and spacious environment added to their comfort. The rooms were frequently mentioned as being very clean, spacious and equipped with comfortable beds, making for a pleasant stay. Furthermore, friendly and helpful staff were commended for their diligence in maintaining cleanliness throughout the hotel.
However, there were some isolated concerns. A few guests mentioned instances where their rooms were not cleaned during their stay or highlighted specific areas, such as corridors and certain bathrooms, that could use more attention. Despite these occasional issues, the overall sentiment was that the hotel maintains a high standard of cleanliness, making it an inviting option for travelers.
Staff
The staff at The Jubilee Hotel has received overwhelmingly positive feedback from guests, reflecting their consistent friendliness, helpfulness and professionalism. Many reviews highlight the staff as welcoming, courteous and accommodating, creating a warm and inviting atmosphere from the moment guests arrive. The reception team, in particular, is frequently praised for their efficient service, attentiveness and willingness to go the extra mile, ensuring a seamless check-in and check-out process and addressing any queries effectively.
Guests have commended individual staff members by name, such as Dawn and Emily and noted the exceptional service from the front desk, bar and restaurant teams. The staff's ability to handle challenging situations, including power cuts, was also appreciated, demonstrating their capability and resilience.
Smiling faces and a cheerful demeanor are common traits attributed to the staff, making interactions pleasant and contributing to an enjoyable stay. Whether organizing taxis, providing local information or ensuring rooms are ready promptly, the staff's dedication to guest satisfaction is evident.
Overall, the staff at The Jubilee Hotel stands out for their friendly, helpful and welcoming nature, consistently leaving a positive impression on guests and significantly enhancing their overall experience.
Wi-Fi
The Jubilee Hotel offers a range of experiences when it comes to its WiFi services. On the positive side, many guests highlighted the availability of free WiFi and noted its quick and stable connections. In several reviews, the WiFi quality was described as excellent, brilliant and very fast, creating an overall good impression. The internet was always good, strong and steady with WiFi working fine in the conference center, making it suitable for business travelers. The hotel's smart TV and access to Netflix were appreciated, adding to the entertainment options available.
However, some guests encountered issues with the WiFi service, reporting that it was rubbish, weak and even non-existent during their stay. There were isolated instances of having to reauthenticate room cards and issues with connecting smart TVs to the network. Despite these occasional problems, the consistency of WiFi across different areas of the hotel was mostly praised.
Overall, while there are some inconsistencies, the WiFi service at The Jubilee Hotel generally meets guests' expectations, particularly in public and business areas.
Gym
The Jubilee Hotel boasts a well-regarded fitness suite among its facilities, including a restaurant, bar and cafe. The gym, while compact, is deemed a valuable addition and conveniently accessible via a bus route to the town center. Guests appreciate the gym's well-equipped nature, noting a satisfactory selection of cardio machines and free weights. The overall consensus is positive with many describing it as a great and perfect supplement to their stay. However, there are minor criticisms with some mentioning that the gym needs more equipment and the floor showing signs of wear. Despite these, the gym remains a widely appreciated aspect of the hotel experience.
Parking
The Jubilee Hotel receives generally positive feedback from guests regarding its parking facilities. Many reviews highlight the ample and plentiful parking spaces available with several guests appreciating the convenience and ease of parking. The fact that parking is free and included in the price is frequently mentioned as a significant benefit, enhancing the overall guest experience. Additionally, the secure and stress-free nature of the car park is reiterated multiple times.
However, it's important to note that some guests encountered challenges. Parking can become a bit tricky or tight, especially during events or late arrivals. There were also mentions of limited parking spaces at times and occasional difficulties in exiting the car park. Moreover, the absence of designated disabled parking spaces was noted by a few guests.
Despite these occasional issues, the majority of the reviews suggest that the Jubilee Hotel offers excellent parking facilities, making it a convenient choice for guests traveling by car.
Family
The Jubilee Hotel stands out as an excellent choice for families looking for a welcoming and accommodating stay. Numerous reviews highlight the hotel's family-friendly atmosphere, making it a great spot for those traveling with children. The spacious and clean rooms are perfectly suited for families, including setups that comfortably accommodate up to four people.
Guests have repeatedly praised the hotel for its family-oriented environment and its suitability for family stays. Whether visiting children at the nearby universities or meeting up with grandchildren, The Jubilee Hotel proves to be a convenient option. The staff, especially the lady at check-in, receives commendation for their friendly and helpful demeanor, ensuring a pleasant stay for all family members.
The hotel's location is noted for its ease in facilitating family gatherings and providing a comfortable base for university visits. In summary, The Jubilee Hotel offers excellent family viability with its ample space, cleanliness and welcoming staff, promising a pleasant stay for families who plan to return.
3 Star
The Jubilee Hotel, a three-star establishment, provides standard amenities consistent with its rating. Rooms are clean but somewhat worn, offering a basic and comfortable stay. The hotel is situated in a nice location with helpful staff that significantly enhances the guest experience. While the facility is fairly priced for its three-star category, some guests find it expensive given its amenities and location. There is no air conditioning, which might be a drawback for some travelers. Despite this, the rooms are comfortable, featuring all necessary accommodations including firm beds and free Wi-Fi. The overall feel is that of a pleasant, albeit basic, hotel with everything needed for a short stay.
Honeymoon
The Jubilee Hotel appears to be a prime destination for honeymooners looking for a romantic getaway. Guests frequently mention the special romantic touches, such as candle light dinners and beautifully presented terrace dinners, that make for unforgettable experiences. Couples celebrating their honeymoon can enjoy unique memories with packages that often include champagne and room candles to set a perfect ambiance. The pristine rooms and romantic views enhance the overall experience, making it a nice place for honeymoon guests. The easy booking process and attentive table service further contribute to the fantastic memories that visitors carry with them. These elements combine to make The Jubilee Hotel an ideal romantic spot for a memorable honeymoon.
Dog Friendly
The Jubilee Hotel offers a welcoming environment for guests traveling with dogs. The hotel provides thoughtful amenities such as dog bowls, dog beds and dog blankets, ensuring that canine companions feel at home. Guests have appreciated the special touches like laying out a blanket and bowl specifically for their dogs. The hotel is surrounded by good dog walking areas, making it convenient for pet owners to exercise their pets.
The hotel is very accommodating and allows multiple dogs per room. It is noted for being very dog-friendly and going out of its way to welcome both single and multiple dog guests. While there is an additional charge for bringing a dog, the facilities and services justify the extra cost for many guests.
Overall, The Jubilee Hotel has been positively received by those traveling with pets with consistent praise for its dog-friendly policies and the comfortable provisions made for four-legged guests.
No, The Jubilee Hotel doesn't have any pool.
No, a spa isn't available at The Jubilee Hotel.
Yes, The Jubilee Hotel welcomes dogs.
Yes, parking facilities are available at The Jubilee Hotel.