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Village Hotel Nottingham

Nottingham , Brailsford Way, Chilwell, Nottingham (Show on Map)

7.3

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Village Hotel Nottingham is a convenient and ideal location for both leisure and business travelers with its close proximity to shops, the Attenborough Nature Reserve, Nottingham city center and the university. While guests had mixed experiences with the breakfast and dinner, they enjoyed the hotel's leisure facilities and found the rooms generally clean, comfortable and spacious. The staff received mixed reviews with some guests appreciating their friendly and helpful nature while others experienced poor customer service. Guests enjoyed the heated pool and gym facilities but noted that they can get crowded at times. The hotel is accommodating to families but some guests experienced issues with the lack of space and amenities. Although the accessibility of the hotel for guests with disabilities was mixed, the staff did their best to accommodate them. Overall, while the hotel has some areas for improvement, it provides a functional and pleasant experience for guests at an affordable rate.
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Categories

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel for Yoga

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double Room This bright and modern double room offers free WiFi, a Sealy bed, flat-screen TV, hairdryer and an iron/ironing board.

Twin Room This bright and modern twin room offers free WiFi, 2 single Sealy beds, flat-screen TV, hairdryer and an iron/ironing board.

Club Room (FREE GYM & POOL ACCESS) Each room offers free access to the Health & Fitness Club, free access to the Business club between Monday and Friday and free parking and WiFi. Additional benefits include a Sealy Posturepedic bed, large flat-screen TV and complimentary toiletries. Unfortunately the property cannot accept children or infants in Club Rooms.

Family Room This family room offers free WiFi, a Sealy double bed, one rollaway bed, free access to the Health and Fitness Club, flat-screen TV, hairdryer and iron and ironing board. The rollaway bed is suitable for 1 child up to the age of 12 years.

About Village Hotel Nottingham

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Guest Reviews

7.3

Good

Location

Village Hotel Nottingham boasts a fantastic location for both leisure and business travelers. The hotel is situated in a lovely area, convenient to many shops and great for bird watching at the nearby Attenborough Nature Reserve. Though some guests found the layout of the hotel confusing and the walk to their room long, the hotel's modern facilities and helpful staff made up for it. The hotel is close to both Nottingham city center and the university, making it convenient for guests attending events there. The car park and train station are close to some rooms, which some guests found a little noisy, but others enjoyed being close to everything. Overall, the Village Hotel Nottingham has a convenient and ideal location for all types of travelers.

Breakfast

Guests had mixed feelings about the breakfast at Village Hotel Nottingham. Some guests appreciated the excellent food and lovely atmosphere, but wished that the hot food was hotter and that the coffee was hotter too. Others thought that the breakfast was just okay with limited options and certain items lacking taste or variety. Although the breakfast team was polite, some guests experienced slow service and poor catering. Some guests even had to ask for cups and plates. However, there were some highlights such as the cooked breakfast being tasty and fantastic for some guests and being included in the room rate for others. Overall, guests had varying opinions of the breakfast, making it a hit or miss experience depending on personal preferences.

Dinner

The dining experience at Village Hotel Nottingham received mixed reviews from guests. While some praised the excellent quality of the food, others were let down by poor quality and overpriced meals. The restaurant had a limited menu with mainly burgers, which disappointed some diners. However, one guest enjoyed loaded fries at the restaurant. The food at the bar also had mixed reactions with some describing it as not good and mediocre. Some guests watched an England football match during dinner which enhanced the experience, but for others, the poor quality of the meal let down the overall experience. There were also complaints of food not being cooked properly. Guests suggested that a better variety of food would have made the dining experience more enjoyable.

Rooms

Based on guest reviews, the rooms at Village Hotel Nottingham are generally clean and comfortable with spacious layouts and comfortable beds. Some rooms feature a bath and good heating, along with thoughtful amenities like fans, irons and large TVs. However, there are some negative reviews that mention outdated decor, poor lighting and cleanliness issues such as cobwebs, dust and dirty bathrooms. Noise from neighboring rooms and outside can also be a problem for some guests. Additionally, some guests were disappointed to find that certain amenities such as room service, wardrobes and information packs were not available in their rooms. On the positive side, guests highlight the helpful staff and good location of the hotel. Overall, while some aspects of the rooms may not be perfect, many guests found their stay at the Village Hotel Nottingham to be comfortable and enjoyable.

Beds

Guests at the Village Hotel Nottingham seem to have mixed experiences with the beds. While some enjoy the very comfortable and spacious beds, others complain of squeaky, uncomfortable or even rock hard ones. The pull-out beds are also reported to be very hard to sleep on. However, some guests appreciate the variety in pillow options, even though some find the pillows too firm and hurt their neck. Despite this, guests continue to book due to the hotel's good location, affordable rates, big TVs and fantastic leisure center facilities.

Cleanliness

From confirmed guest reviews, it can be said that the Village Hotel Nottingham has a mixed reputation when it comes to cleanliness. Some guests found their rooms to be clean and comfortable with excellent housekeeping, while others had a less-than-desirable experience. Some rooms were reported to have dust, peeling paintwork, cobwebs and dirty carpets and a few guests even found stained sheets, damp and mouldy bathroom ceilings and uncleaned bathroom surfaces. However, the hotel itself was generally considered to be clean with good facilities, including a pool and spa. The staff were friendly and helpful and guests appreciated the easy self-check-in process. Overall, while some guests had issues with room cleanliness, others found the rooms spacious and clean with top-notch fittings and attention to detail, making it a mixed bag of reviews.

Staff

When it comes to the staff at the Village Hotel Nottingham, guests seem to have mixed experiences. While some rave about how friendly, helpful and welcoming they found the staff to be, others were left feeling frustrated and let down by some of the team. In positive reviews, specific members of staff are praised, such as Colin and Katie, for going above and beyond to make their stay great. There are also many comments on the cleanliness of rooms and the friendliness of staff in general. But other guests report negative experiences with unhelpful and impolite staff, who seemed uninterested in providing a pleasant experience. Overall, it seems that staff can make or break a stay at the Village Hotel Nottingham with some guests loving the attentive, friendly team, while others are left disappointed by poor customer service.

Gym

The Village Hotel Nottingham offers fantastic leisure facilities including a free gym, swimming pool and jacuzzi. Guests were impressed with the range of facilities available and found the leisure centre to be great. Lovely spa facilities were a highlight, though some found the gym to be freezing cold. Access to the gym and pool was helpful, but it should be noted that there is an extra charge for using these facilities. Despite some guests finding the gym staff unhelpful, overall the gym was considered good and a great surprise. The nice bar area added to the modern and serviceable feel, but if you don't want to use the gym and swimming pool, it may be quite expensive.

Pool

The Village Hotel Nottingham offers amazing facilities for those looking to relax and stay active during their stay. Guests loved the heated pool and the great range of facilities, including a gym and hot tub. The pool was loved by many, although some noticed that it can get crowded with children and external guests. Access to the gym and pool was helpful, although some guests mentioned having to pay extra to use these facilities. Overall, the pool area was brilliant and although there were some minor inconveniences such as a shortage of towels or swimming lessons, the pool and leisure facilities were highly appreciated by guests.

Family

Village Hotel Nottingham offers family rooms for those who are traveling with kids. However, some guests noted that they had to book multiple double rooms as the family rooms were not spacious enough. The hotel has a swimming pool, but some reviewers pointed out that it can get overcrowded with children. Families can also enjoy the hotel's family restaurant with a park. Unfortunately, some guests were disappointed with the lack of information provided in the rooms and the absence of certain amenities like a telephone or a suitcase stand. Several reviews mentioned issues with cleanliness and maintenance with some guests reporting dirty wardrobes and dusty rooms. Additionally, some guests had negative experiences with customer service, noting that there were too few staff for the number of occupants and that the self check-in process was not family-friendly. Despite these criticisms, some guests appreciated the hotel's location and expressed a willingness to return.

Business

Village Hotel Nottingham is a great choice for business travelers due to its convenient location and easy check in/out process. The facilities are top-notch and the hotel is described as a functional and pleasant option for those on a work trip. However, some guests noted that the circuitous route from reception to rooms was a hassle. The lack of a hairdryer in the room and pricey parking may also be factors to consider. Some guests were put off by the Starbucks on the premises, while others found it a useful alternative in case of missed breakfast. Despite some aspects of service being done solely through a computer system, such as reception and booking, this was not always an issue for guests. However, when it came to payment and booking, some guests experienced multiple demands for payment and communication breakdowns, leading to frustration with the management company handling bookings. Despite certain issues, Village Hotel Nottingham is a great choice for business travel thanks to its quality facilities and convenient location.

Accessible

The Village Hotel Nottingham is a convenient place to stay if you're looking to have everything you need in one place. However, some guests with disabilities had mixed experiences with the accessibility of the hotel. Although there are some accessible rooms available, some guests were disappointed to find that they still had a bath. Others found it challenging to navigate through the building to get to their room. On the positive side, some guests appreciated the lack of stairs and the wheelchair access. Staff members were also noted to be helpful in accommodating guests with disabilities. It's worth noting that the hotel can be maze-like and even requires guests to install an app to contact reception. Nevertheless, guests are satisfied with the hotel's location and plan to return.

Yes, Village Hotel Nottingham has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Village Hotel Nottingham.

No, Village Hotel Nottingham doesn't allow dogs.

No, parking facilities aren't available at Village Hotel Nottingham.

Yes, Village Hotel Nottingham has a gym.

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