Dusit Thani Mactan Cebu Resort
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Summary of reviewsDusit Thani Mactan Cebu Resort receives widespread acclaim for its serene and picturesque location near the northern end of Mactan Island. The resort is noted for its stunning sea views and impressive pool, offering a relaxing and visually pleasing environment. While the seclusion grants tranquility, guests should be aware of the significant travel distance from Cebu City and Mactan Airport and the limited nearby amenities.
Breakfast at the resort is highly praised for its extensive and high-quality buffet, catering to various tastes with dishes from around the world. The inviting environment, particularly the option to dine on the terrace, enhances the experience. There are occasional critiques about the breakfast variety on certain days and the cost, but overall, the positive feedback predominates.
Dinner options at Dusit Thani are also well-received, especially the Korean restaurant and the Saturday evening seafood buffet. The dining experience is enriched by live music and beautiful views, although some guests feel the food is overpriced and there is a desire for more variety and local options.
The resort's rooms are consistently praised for cleanliness, spaciousness and comfort with stunning ocean views being a highlight. Some guests have reported issues such as dated furnishings and occasional maintenance problems, but overall, the room quality meets guests' expectations, complemented by diligent room service.
Cleanliness throughout the resort is frequently highlighted as exceptional with a dedicated housekeeping team ensuring the property remains spotless. Although minor issues like mold in ventilation systems and occasional lapses in room maintenance are mentioned, the overarching sentiment is positive.
The staff at Dusit Thani Mactan Cebu Resort stand out for their exceptional service. Guests frequently commend the staff's friendliness, attentiveness and willingness to assist, enhancing the overall experience. Specific staff members are often mentioned for their outstanding service, contributing to overwhelmingly positive guest interactions.
WiFi service at the resort is generally reliable, though it can be weak or unstable in specific areas like the beach and balconies. Nonetheless, many guests find the internet connection satisfactory for their needs.
The spa at Dusit Thani receives mixed reviews with many guests praising the relaxing atmosphere and high-quality massages. However, there are instances of reported poor service and unclean facilities. Despite these inconsistencies, the spa remains a valued aspect of the resort experience for many.
The gym is well-equipped and well-maintained, offering a quiet environment with a beautiful sea view, enhancing guests' workout experiences. Some minor drawbacks include its small size and occasional equipment issues, but overall, guests appreciate the gym facilities.
The resort's infinity pool is a major highlight, described as amazing and unique with panoramic sea views. Although there are occasional issues such as noise, sunbed shortages and the absence of a pool bar, the overall pool experience is highly positive.
Parking at the resort is secure and easily accessible, contributing to a convenient and stress-free stay for guests with vehicles.
In conclusion, Dusit Thani Mactan Cebu Resort offers a tranquil and visually appealing retreat with excellent facilities, exceptional staff and high-quality dining options. While there are areas for improvement, particularly regarding accessibility, food pricing and room maintenance, the overall guest experience is overwhelmingly positive.
Categories
Breakfast at the resort is highly praised for its extensive and high-quality buffet, catering to various tastes with dishes from around the world. The inviting environment, particularly the option to dine on the terrace, enhances the experience. There are occasional critiques about the breakfast variety on certain days and the cost, but overall, the positive feedback predominates.
Dinner options at Dusit Thani are also well-received, especially the Korean restaurant and the Saturday evening seafood buffet. The dining experience is enriched by live music and beautiful views, although some guests feel the food is overpriced and there is a desire for more variety and local options.
The resort's rooms are consistently praised for cleanliness, spaciousness and comfort with stunning ocean views being a highlight. Some guests have reported issues such as dated furnishings and occasional maintenance problems, but overall, the room quality meets guests' expectations, complemented by diligent room service.
Cleanliness throughout the resort is frequently highlighted as exceptional with a dedicated housekeeping team ensuring the property remains spotless. Although minor issues like mold in ventilation systems and occasional lapses in room maintenance are mentioned, the overarching sentiment is positive.
The staff at Dusit Thani Mactan Cebu Resort stand out for their exceptional service. Guests frequently commend the staff's friendliness, attentiveness and willingness to assist, enhancing the overall experience. Specific staff members are often mentioned for their outstanding service, contributing to overwhelmingly positive guest interactions.
WiFi service at the resort is generally reliable, though it can be weak or unstable in specific areas like the beach and balconies. Nonetheless, many guests find the internet connection satisfactory for their needs.
The spa at Dusit Thani receives mixed reviews with many guests praising the relaxing atmosphere and high-quality massages. However, there are instances of reported poor service and unclean facilities. Despite these inconsistencies, the spa remains a valued aspect of the resort experience for many.
The gym is well-equipped and well-maintained, offering a quiet environment with a beautiful sea view, enhancing guests' workout experiences. Some minor drawbacks include its small size and occasional equipment issues, but overall, guests appreciate the gym facilities.
The resort's infinity pool is a major highlight, described as amazing and unique with panoramic sea views. Although there are occasional issues such as noise, sunbed shortages and the absence of a pool bar, the overall pool experience is highly positive.
Parking at the resort is secure and easily accessible, contributing to a convenient and stress-free stay for guests with vehicles.
In conclusion, Dusit Thani Mactan Cebu Resort offers a tranquil and visually appealing retreat with excellent facilities, exceptional staff and high-quality dining options. While there are areas for improvement, particularly regarding accessibility, food pricing and room maintenance, the overall guest experience is overwhelmingly positive.
Luxury Resort
This luxury resort offers a serene and relaxing ambiance with well-appointed rooms and villas. Guests can enjoy various amenities including a swimming pool, fitness center, spa, and multiple restaurants.
Resort near Golf Courses
While this resort doesn't have its own golf course, its location in Mactan provides access to nearby golf courses. It offers luxurious accommodations and amenities suitable for a relaxing golf vacation.
Resort Taking Steps Towards Sustainability
Dusit Thani Mactan Cebu Resort is part of Dusit's group-wide sustainability program, 'Tree of Life', which focuses on environmental and social elements. They have initiatives for reducing carbon footprint, including water management and waste elimination. The resort's kitchen team practices composting food waste, which is used for planting. They also aim to reduce energy use and carbon emissions.
Resort for Honeymoon
This modern hotel offers a stunning beachfront location with picturesque views and a serene and relaxing ambiance. Guests can relax in stylish rooms and suites with gracious service, innovative cuisine, luxurious amenities and stunning views. It's an ideal romantic destination for couples and honeymooners.
Resort with Spa
Features Namm Spa, offering body balancing massages and a range of treatments designed for relaxation and rejuvenation. The resort combines Thai hospitality with luxurious amenities, ensuring a serene spa experience.
Family Friendly Resort
Welcoming families with special amenities and a dedicated family plan. The resort includes multiple swimming pools, a kids' pool, kids play area, kids' club, and supervised childcare services, alongside various recreational activities.
Romantic Resort
Offers the opportunity to have dinner on the beach while witnessing the sunset. Features a blend of Filipino warmth and Thai hospitality, creating a heavenly retreat by the ocean. Provides a 100m infinity pool, sandy beach, and Namm Spa.
Resort with Swimming Pool
This resort is known for its beautiful pool area and beachfront location. It provides a luxurious experience with top-notch amenities and excellent service, making it a preferred choice for discerning travelers.
Outdoor Pool
Business Resort
While details are limited in the provided data, Dusit Thani resorts generally offer comprehensive business facilities, including meeting rooms and business services, aimed at corporate travelers.
Resort with Parking
This resort features free private parking, with both valet parking and an onsite car park available. Guests can expect a secure and convenient place to park their vehicles.
Accessible Resort
Dusit Thani Mactan Cebu Resort offers a variety of accessible features, including wheelchair-accessible rooms and entrances. The resort has elevators, ensuring all amenities, including the outdoor pool area, are within reach. Wheelchair-friendly rooms with accessible bathrooms are available.
Resort with Gym
The resort has a well-equipped gym with state-of-the-art equipment and fitness programs. It also features a relaxing spa, providing a perfect balance for guests seeking both fitness and relaxation during their stay.
5-Star Resort
This resort provides a blend of Thai hospitality and Filipino charm, featuring elegant rooms, a private beach, and several dining venues. Its facilities include swimming pools, a spa, and water sports activities, ensuring a memorable stay.
Resort with Outdoor Pool
This resort features a prominent 100-meter infinity swimming pool offering direct views of Magellan Bay. In addition to the infinity pool, there are two other outdoor pools, a hot tub, and a convenient poolside bar.
Resort for Yoga
Guest Reviews
Dusit Thani Mactan Cebu Resort offers a unique blend of seclusion and scenic beauty, ideal for guests who prioritize a peaceful retreat. Nestled near the northern end of Mactan Island, the resort boasts picturesque sea views and an impressive pool, ensuring a visually stunning environment within its grounds. The remote location provides a tranquil atmosphere, perfect for relaxation away from the hustle and bustle of the city.
However, the seclusion comes with its trade-offs. The resort is situated quite far from Cebu City and Mactan Airport, requiring a significant journey to reach. Accessibility can be challenging with rough and narrow roads leading to the hotel and limited options for public transportation like Grab or taxis. Guests have noted that the area surrounding the resort lacks nearby restaurants and convenience stores, making it necessary to travel for additional amenities.
While the resort's location can feel a bit isolated, its quietness and serenity are highly appreciated by those looking to unwind. The serene setting offers a stark contrast to the busy downtown areas, allowing guests to enjoy uninterrupted views of the ocean and the soothing ambiance of the resort's facilities.
For those planning to explore beyond the resort, the distance to major attractions and the city may pose some inconvenience. However, those who come prepared for a more contained resort experience will find the location's beauty and calmness worth the journey. So, if a tranquil, secluded getaway is what you seek, Dusit Thani Mactan Cebu Resort might just be the perfect haven.
Dusit Thani Mactan Cebu Resort has garnered a variety of opinions regarding its breakfast offerings. Overall, the feedback leans heavily towards the positive, emphasizing the diversity and quality of the breakfast buffet. Guests frequently highlight the extensive selection available, noting the inclusion of different international dishes and the ability to cater to various tastes. Many found the breakfast buffet excellent with some even describing it as the best they've experienced, praising both the taste and the variety on offer. The option to enjoy breakfast on the terrace was also appreciated.
Several reviews mention that the breakfast was one of the most exciting aspects of their stay with guests delighting in the wide array of choices, including fresh food and made-to-order omelettes. The buffet was often described as amazing, incredible and outstanding with multiple guests commenting on its attractiveness and the high quality of the food.
However, not all reviews were entirely positive. Some guests felt that breakfast could have been better, citing limited variety on certain days and dissatisfaction with specific food selections. A few mentioned that the breakfast did not meet their expectations, describing it as average or so-so and some noted that improvements could be made in terms of variety and the freshness of the offerings. There were also isolated comments regarding delays in service and the higher cost of the breakfast relative to the choices available.
Despite some criticisms, the majority of guests seemed pleased with the breakfast at Dusit Thani Mactan Cebu Resort, appreciating the effort put into the diverse and plentiful buffet. Friendly staff and good presentation further enhanced the breakfast experience for many.
Dusit Thani Mactan Cebu Resort offers a variety of dining experiences that are largely well-received by guests. The Korean restaurant and the Saturday evening seafood buffet come highly recommended with many praising the delicious and well-prepared dishes. Seafood lovers especially rate the seafood buffet highly and the BBQ buffet receives favorable comments as well.
There is a notable variety in dining options with the resort offering breakfast, dinner and cocktail options. The dining experience is enhanced by live music in the evenings and guests appreciate the opportunity to enjoy good food with beautiful views. The Thai restaurant on the 2nd floor stands out for its delicious chicken curry and overall excellent service.
Guests have a mixed experience regarding the price and quality of food. Some find the food overpriced given the quality, while others feel that dishes are delicious but agree the prices are high. The sports bar and Sunset bar receive mixed reviews—praised for good Filipino dishes but criticized for being underwhelming and expensive.
There are several positive remarks about the overall variety and quality of the food at the resort’s restaurants and bars. Specific mentions include the fresh ingredients used and the exceptional service at the Benjarong restaurant.
However, some criticisms appear consistently. A number of guests feel there are limited choices for dinner, particularly at the buffets, leading to some disappointment. The menus could benefit from more local food options and better price-to-quality ratios. Service experiences vary with some finding it mediocre and others praising the friendliness of the staff.
Overall, while the food offerings at Dusit Thani Mactan Cebu Resort generally receive positive feedback, there are areas for improvement, particularly concerning menu variety and pricing.
Dusit Thani Mactan Cebu Resort offers rooms that are generally praised for their cleanliness and spaciousness. Many guests found the rooms to be comfortable with some highlighting the beautiful ocean views and stylish decor. The beds received compliments for their comfort and rooms with access to a balcony provided a fantastic view, especially of the sunset.
However, some visitors faced issues with room conditions. Complaints included dated furnishings, small room sizes, maintenance issues like bathroom flooding, damp smells, high humidity and condensation. A few guests also noted that the room design was not intuitive and occasional noise from the hallways affected their stay.
Despite these drawbacks, the rooms and general ambiance were well-received by numerous guests, who appreciated the overall room quality, attentive room service and the availability of different room layouts to suit various preferences. While some rooms were not up to five-star expectations, the overall experience with room cleanliness, comfort and views remained positive for many.
Dusit Thani Mactan Cebu Resort consistently earns high marks for its beds, which guests frequently describe as large, comfortable and luxurious. The resort's bedding quality is also praised with many reviewers highlighting the comfort of the soft pillows and clean bed linen as notable features. Rooms often feature spacious king-sized beds and the overall comfort of the bedding is underscored as a strong point contributing to a restful experience. Several reviewers noted the beds are neither too soft nor too firm, striking a balance that many found ideal. However, some mixed feedback indicated occasional issues with bed type expectations and sheet cleanliness. Despite these minor points, the general consensus remains that the beds at Dusit Thani Mactan Cebu Resort offer a comfortable and pleasant sleeping experience, contributing significantly to an enjoyable stay.
At Dusit Thani Mactan Cebu Resort, guests frequently highlight the exceptional cleanliness maintained by the housekeeping team. Names like Maria, Merry and Jeanie often come up in praise for their diligent efforts. The resort's rooms are consistently described as spotless, spacious and well-maintained with large, clean windows offering spectacular ocean views. The property itself is very modern and clean, providing a safe and comfortable environment for guests.
The clean beach, large pool area and well-kept gardens add to the overall appeal of the resort. Each corner of the property, from the facilities to the amenities, exudes a sense of meticulous care. The atmosphere, service and the friendly, helpful staff further enhance the experience, making the stay wonderful for many.
However, some minor issues do surface occasionally. A few guests have noted problems like mold in the ventilation system and air conditioners, slippery room floors and occasional lapses in housekeeping when not requested. Despite these isolated concerns, the majority sentiment remains overwhelmingly positive, underscoring the resort's commitment to cleanliness and guest satisfaction.
The staff at Dusit Thani Mactan Cebu Resort is frequently praised for their exceptional service. Guests repeatedly describe the staff as incredibly helpful, attentive and accommodating. The lifeguards and bartenders are noted for their friendliness, while the front desk staff, including John and Mathew, earned specific mentions for their knowledge and courteous service. The staff nurse, Will, was also highlighted for his helpfulness. Many guests were impressed by how the staff went above and beyond to ensure their needs were met with particular commendation for their quick response times and thoughtful care.
Despite a few mentions of inconsistent service and occasional dissatisfaction with reception staff, the overall sentiment remains positive. Trainee Mac and team members at the Sunset restaurant, such as Leo, Cedrick, JR and Christian, received high praise for their exceptional service. Guests frequently mentioned the staff's friendliness, warm welcomes and professional demeanor, describing them as truly fantastic and hardworking. Karen and Miss Lara stood out for their exceptional assistance and kindness.
Overall, the staff's dedication to providing a pleasant and comfortable experience for guests stands out as a highlight of the resort, making the stay enjoyable and memorable.
'Dusit Thani Mactan Cebu Resort' generally receives positive remarks about its WiFi service. Guests report that the internet service is reliable and works well within the rooms, providing a good and fast connection. However, there are areas for improvement as some guests note that the WiFi signal is weak and unstable, particularly at the beach and on room balconies. Also, the internet connection can be intermittent. Despite these issues, many find the WiFi service to be satisfactory during their stay.
The spa experience at Dusit Thani Mactan Cebu Resort has garnered mixed feedback from guests. Many commend the spa for its relaxing atmosphere, describing it as luxurious and delightful. The massages, in particular, received high praise with guests noting them as some of the best they've ever had, often referring to them as amazing and very good. Additionally, specific services like facials were highlighted with particular mention of a fantastic facial by Neri.
The staff at the spa are frequently applauded for their wonderful service, contributing to an overall safe and relaxed feeling for visitors. However, the quality of service seems inconsistent with some guests reporting poor service and unclean facilities. Despite these issues, the general consensus leans positively towards the spa's relaxing ambiance and competent massage services.
Spa availability appears to be an issue at times with reports of the spa being closed during certain periods, such as a typhoon. This has caused some disappointment among guests who had hoped for continuous access to its amenities. Nonetheless, for many, the various treatment options and the overall experience make the spa a memorable part of their stay at the resort.
The gym at Dusit Thani Mactan Cebu Resort has received generally positive feedback from guests. Many praised the well-equipped fitness center, highlighting its high-quality equipment and excellent maintenance. Guests appreciated the serene ambiance of the gym, noting its quiet environment. The standout feature was the beautiful view of the sea, which enhanced the workout experience for many.
Despite these positives, there were some concerns about the gym's availability and size. It was mentioned that the gym is located in a separate building and could sometimes be closed due to weather conditions or other reasons. Additionally, some guests found the gym space to be too small and commented on out-of-order equipment, although it was noted to be clean and adequate overall.
Overall, guests largely enjoyed their time in the gym with many mentioning that the facilities exceeded their expectations and allowed for an amazing workout.
Dusit Thani Mactan Cebu Resort boasts an impressive infinity pool that guests frequently describe as amazing, unique and with a panoramic view of the sea including stunning sunsets. It is praised for its size, cleanliness and beautifully designed layout, offering a spacious and relaxing atmosphere where swimmers can enjoy leisurely laps without feeling cramped. Visitors noted the pool’s beautiful setting and a very good atmosphere, making it an excellent spot to unwind.
The pool area is seen as superb, often highlighted for being large and with a lovely view of the ocean. It is well-maintained and clean with the garden and surrounding facilities kept in top condition. However, some guests pointed out drawbacks like occasional noise from the pool area, a shortage of sunbeds during peak times and the absence of a pool bar. Despite these minor inconveniences, the overall experience at the pool was described in incredibly positive terms with many guests having a lot of fun and enjoying the serene environment.
In summary, the pool at Dusit Thani Mactan Cebu Resort stands out as a major highlight, combining a fantastic design with practical features that meet and often exceed guest expectations.
Dusit Thani Mactan Cebu Resort offers a parking area that is described as secure with easy access for guests. Although the parking facilities are still under construction, the helpful staff assist guests in utilizing the available spaces. Some have mentioned that there is no covered walkway from the parking area to the lobby, which might be inconvenient during adverse weather conditions. Additionally, there is a fee for leaving in a taxi and an extra charge for calling a taxi, which may be something to keep in mind for budget-conscious travelers. Despite these issues, the hotel ensures that parking needs are met with the best possible service.
At Dusit Thani Mactan Cebu Resort, families will find a welcoming and accommodating environment that caters well to children of various ages. The resort boasts a variety of family-friendly amenities, including a dedicated Kids Fun Zone and a well-maintained play area, which have been significant hits among young visitors. The kids' pool and water play area are particularly popular with numerous mentions of children enjoying these facilities to the point of not wanting to leave.
The Children's Activity Area has been notably praised for keeping the little ones entertained, contributing to a family-friendly atmosphere that is consistent throughout the resort. Parents have also appreciated the accommodating nature of the staff, especially when it comes to younger children and find the overall ambiance of the resort conducive to a relaxing family trip. Multiple rooms and excellent family suites are available, ensuring that families traveling together have sufficient space and comfort.
The resort’s variety of food options, quiet ambiance and exceptional family entertainment further enhance its appeal as an ideal spot for family vacations. From the kids’ play areas to the spacious suites designed with families in mind, it's clear that Dusit Thani Mactan Cebu Resort provides a well-rounded experience that caters specifically to the needs of families, making it a great choice for a family getaway.
Dusit Thani Mactan Cebu Resort has garnered mixed feedback from its guests regarding its five-star rating, facilities and services. While some guests appreciated the beautiful location and luxurious ambiance, others found the rooms to be below the expected standards for a five-star hotel. Many guests noted that the resort's facilities exceeded their expectations and the reservation officer received praise for their performance.
However, several reviews highlighted that the quality of service did not quite match a five-star experience. Thin walls and lack of welcome amenities were also mentioned as areas needing improvement. Despite these issues, the resort was noted to be a luxury destination with some visitors comparing it to other Dusit hotels in Davao and Bangkok, which they found fantastic. Nevertheless, the consensus indicates room for improvement in maintaining consistent five-star service and quality throughout.
Dusit Thani Mactan Cebu Resort caters well to business travelers with its superb facilities and business amenities. The hotel features a well-equipped business center and a dedicated business lounge, making it particularly suited for corporate needs. Business travelers will appreciate the business-friendly environment and the business-like dress code. While the hotel offers good treatment options for business guests, it effectively balances business and leisure, allowing for a cozy vacation experience. However, some internal descriptions related to the club room could be clearer and occasional corporate events may cause some inconveniences. Overall, the resort is average but well-equipped for business purposes.
Dusit Thani Mactan Cebu Resort proves to be a commendable choice for guests with disabilities, providing a variety of accessible features that ensure a comfortable stay. The resort offers wheelchair-accessible rooms and entrances, making it easier for guests with mobility challenges to navigate the premises. Pleasant and accessible facilities such as accessible restrooms and convenient room options cater to different needs. The presence of elevators ensures that all amenities, including the remarkable outdoor pool area, are within easy reach. Despite the surrounding location being somewhat mediocre with nearby slums, the resort itself maintains consistent accessibility for all ages. Additional perks include free billiards, darts and table tennis, alongside the available parking and gift shops which add to the overall convenience. The focus on accessibility at Dusit Thani Mactan Cebu Resort successfully caters to guests who require these features, ensuring a satisfactory experience.
The Dusit Thani Mactan Cebu Resort offers an exceptional outdoor pool experience that has left guests highly impressed. The centerpiece is the stunning infinity pool, described as unique and worth a visit on its own. Guests have spent a lot of time basking in its beauty, taking in breathtaking views, especially at sunset. The pool area is spacious and artistically designed, providing ample space and a variety of lounging options, including lounge chairs in the pool itself.
The water temperature has been consistently praised as perfect, while the pool's cleanliness and maintenance stand out. The setting of the pool, coupled with its large size, makes for a visually and physically relaxing experience. The wide range of pools available caters to different preferences, adding variety to guests' experiences.
However, there were a few concerns about the limited availability of sunbeds and some minor inconveniences like the wait times at the pool bar. Despite these, the overwhelmingly positive feedback highlights the pool as a magical, one-of-a-kind feature that enhances the resort's appeal. All in all, the outdoor pool area with its expansive views and well-maintained facilities, is a major draw for visitors looking for a memorable and relaxing stay.
Dusit Thani Mactan Cebu Resort presents an idyllic setting for honeymooners with its stunning views and scenic beauty. The resort's romantic atmosphere and strategic location make it a perfect choice for couples. Honeymooners can enjoy special touches such as bed decorations, adding to the memorable experience. The infinity pool stands out with its breathtaking views and offers a magnificent spot to watch the sunset, enhancing the overall romantic ambiance.
Nestled in the lap of Mactan Cebu, Dusit Thani Mactan Cebu Resort is often described as a sophisticated and luxurious destination that promises an overall luxury experience. Guests consistently praise the exceptional visitor service and note that service exceeded expectations, aligning perfectly with what is expected at a high-end, five-star resort. The ambiance, from the luxurious feel of the entrance space to the elegantly appointed rooms and amenities, embodies a grand sense of luxury.
The resort is celebrated for its beautiful and well-maintained facilities, which contribute to a comfortable and pleasant stay. Guests have mentioned the exceptional quality of Thai cuisine and the up-to-date sports TV information in the on-site sports bar, which enhance the experience further. The spa and gymservices exclusive to guests also receive high marks, adding an extra layer of relaxation and well-being to the stay.
Though some visitors feel the resort does not fully meet the five-star standards and is more akin to a four-star hotel, the majority still acknowledge the overall premium luxury ambiance. While the resort is described as expensive and some guests expect more for the price, the luxury, wonderful views and exceptional customer service tend to outweigh these concerns.
In summary, Dusit Thani Mactan Cebu Resort delivers a sophisticated, luxurious experience marked by exceptional service, well-maintained facilities and a grand, relaxing atmosphere. Whether it’s the luxurious spa, the beautiful amenities or the tastefully designed rooms, the hotel encapsulates a lavish getaway.
Dusit Thani Mactan Cebu Resort is an ideal romantic destination for couples and honeymooners. The rooms, particularly those on the top floor with a view over the pool and the channel separating Mactan and Cebu City, provide a magnificent backdrop that adds to the romantic atmosphere. Opting for a balcony sea view proves to be worth it, offering stunning perspectives that enhance the overall experience.
One of the standout features is the opportunity to have dinner on the beach while witnessing the setting sun, a sentiment echoed by many as being truly memorable. The ambiance throughout the resort is tailored for romance with romantic sunset views, a lovely setting for evening walks when the lights are on and the overall romantic vibe of the place.
The hotel goes the extra mile for honeymooners by decorating the rooms and beds to cater to their special occasion. Whether lounging in a romantic stay jacuzzi or enjoying a romantic dinner, the setting ensures a perfect romantic escape. Each corner of the resort seems designed to offer a relaxing and intimate environment, making it a prime choice for a romantic trip or a secluded honeymoon.
Location Show Map
Location
However, the seclusion comes with its trade-offs. The resort is situated quite far from Cebu City and Mactan Airport, requiring a significant journey to reach. Accessibility can be challenging with rough and narrow roads leading to the hotel and limited options for public transportation like Grab or taxis. Guests have noted that the area surrounding the resort lacks nearby restaurants and convenience stores, making it necessary to travel for additional amenities.
While the resort's location can feel a bit isolated, its quietness and serenity are highly appreciated by those looking to unwind. The serene setting offers a stark contrast to the busy downtown areas, allowing guests to enjoy uninterrupted views of the ocean and the soothing ambiance of the resort's facilities.
For those planning to explore beyond the resort, the distance to major attractions and the city may pose some inconvenience. However, those who come prepared for a more contained resort experience will find the location's beauty and calmness worth the journey. So, if a tranquil, secluded getaway is what you seek, Dusit Thani Mactan Cebu Resort might just be the perfect haven.
Breakfast
Several reviews mention that the breakfast was one of the most exciting aspects of their stay with guests delighting in the wide array of choices, including fresh food and made-to-order omelettes. The buffet was often described as amazing, incredible and outstanding with multiple guests commenting on its attractiveness and the high quality of the food.
However, not all reviews were entirely positive. Some guests felt that breakfast could have been better, citing limited variety on certain days and dissatisfaction with specific food selections. A few mentioned that the breakfast did not meet their expectations, describing it as average or so-so and some noted that improvements could be made in terms of variety and the freshness of the offerings. There were also isolated comments regarding delays in service and the higher cost of the breakfast relative to the choices available.
Despite some criticisms, the majority of guests seemed pleased with the breakfast at Dusit Thani Mactan Cebu Resort, appreciating the effort put into the diverse and plentiful buffet. Friendly staff and good presentation further enhanced the breakfast experience for many.
Dinner
There is a notable variety in dining options with the resort offering breakfast, dinner and cocktail options. The dining experience is enhanced by live music in the evenings and guests appreciate the opportunity to enjoy good food with beautiful views. The Thai restaurant on the 2nd floor stands out for its delicious chicken curry and overall excellent service.
Guests have a mixed experience regarding the price and quality of food. Some find the food overpriced given the quality, while others feel that dishes are delicious but agree the prices are high. The sports bar and Sunset bar receive mixed reviews—praised for good Filipino dishes but criticized for being underwhelming and expensive.
There are several positive remarks about the overall variety and quality of the food at the resort’s restaurants and bars. Specific mentions include the fresh ingredients used and the exceptional service at the Benjarong restaurant.
However, some criticisms appear consistently. A number of guests feel there are limited choices for dinner, particularly at the buffets, leading to some disappointment. The menus could benefit from more local food options and better price-to-quality ratios. Service experiences vary with some finding it mediocre and others praising the friendliness of the staff.
Overall, while the food offerings at Dusit Thani Mactan Cebu Resort generally receive positive feedback, there are areas for improvement, particularly concerning menu variety and pricing.
Rooms
However, some visitors faced issues with room conditions. Complaints included dated furnishings, small room sizes, maintenance issues like bathroom flooding, damp smells, high humidity and condensation. A few guests also noted that the room design was not intuitive and occasional noise from the hallways affected their stay.
Despite these drawbacks, the rooms and general ambiance were well-received by numerous guests, who appreciated the overall room quality, attentive room service and the availability of different room layouts to suit various preferences. While some rooms were not up to five-star expectations, the overall experience with room cleanliness, comfort and views remained positive for many.
Beds
Cleanliness
The clean beach, large pool area and well-kept gardens add to the overall appeal of the resort. Each corner of the property, from the facilities to the amenities, exudes a sense of meticulous care. The atmosphere, service and the friendly, helpful staff further enhance the experience, making the stay wonderful for many.
However, some minor issues do surface occasionally. A few guests have noted problems like mold in the ventilation system and air conditioners, slippery room floors and occasional lapses in housekeeping when not requested. Despite these isolated concerns, the majority sentiment remains overwhelmingly positive, underscoring the resort's commitment to cleanliness and guest satisfaction.
Staff
Despite a few mentions of inconsistent service and occasional dissatisfaction with reception staff, the overall sentiment remains positive. Trainee Mac and team members at the Sunset restaurant, such as Leo, Cedrick, JR and Christian, received high praise for their exceptional service. Guests frequently mentioned the staff's friendliness, warm welcomes and professional demeanor, describing them as truly fantastic and hardworking. Karen and Miss Lara stood out for their exceptional assistance and kindness.
Overall, the staff's dedication to providing a pleasant and comfortable experience for guests stands out as a highlight of the resort, making the stay enjoyable and memorable.
Wi-Fi
Spa
The staff at the spa are frequently applauded for their wonderful service, contributing to an overall safe and relaxed feeling for visitors. However, the quality of service seems inconsistent with some guests reporting poor service and unclean facilities. Despite these issues, the general consensus leans positively towards the spa's relaxing ambiance and competent massage services.
Spa availability appears to be an issue at times with reports of the spa being closed during certain periods, such as a typhoon. This has caused some disappointment among guests who had hoped for continuous access to its amenities. Nonetheless, for many, the various treatment options and the overall experience make the spa a memorable part of their stay at the resort.
Gym
Despite these positives, there were some concerns about the gym's availability and size. It was mentioned that the gym is located in a separate building and could sometimes be closed due to weather conditions or other reasons. Additionally, some guests found the gym space to be too small and commented on out-of-order equipment, although it was noted to be clean and adequate overall.
Overall, guests largely enjoyed their time in the gym with many mentioning that the facilities exceeded their expectations and allowed for an amazing workout.
Pool
The pool area is seen as superb, often highlighted for being large and with a lovely view of the ocean. It is well-maintained and clean with the garden and surrounding facilities kept in top condition. However, some guests pointed out drawbacks like occasional noise from the pool area, a shortage of sunbeds during peak times and the absence of a pool bar. Despite these minor inconveniences, the overall experience at the pool was described in incredibly positive terms with many guests having a lot of fun and enjoying the serene environment.
In summary, the pool at Dusit Thani Mactan Cebu Resort stands out as a major highlight, combining a fantastic design with practical features that meet and often exceed guest expectations.
Parking
Family
The Children's Activity Area has been notably praised for keeping the little ones entertained, contributing to a family-friendly atmosphere that is consistent throughout the resort. Parents have also appreciated the accommodating nature of the staff, especially when it comes to younger children and find the overall ambiance of the resort conducive to a relaxing family trip. Multiple rooms and excellent family suites are available, ensuring that families traveling together have sufficient space and comfort.
The resort’s variety of food options, quiet ambiance and exceptional family entertainment further enhance its appeal as an ideal spot for family vacations. From the kids’ play areas to the spacious suites designed with families in mind, it's clear that Dusit Thani Mactan Cebu Resort provides a well-rounded experience that caters specifically to the needs of families, making it a great choice for a family getaway.
5 Star
However, several reviews highlighted that the quality of service did not quite match a five-star experience. Thin walls and lack of welcome amenities were also mentioned as areas needing improvement. Despite these issues, the resort was noted to be a luxury destination with some visitors comparing it to other Dusit hotels in Davao and Bangkok, which they found fantastic. Nevertheless, the consensus indicates room for improvement in maintaining consistent five-star service and quality throughout.
Business
Accessible
Outdoor Pool
The water temperature has been consistently praised as perfect, while the pool's cleanliness and maintenance stand out. The setting of the pool, coupled with its large size, makes for a visually and physically relaxing experience. The wide range of pools available caters to different preferences, adding variety to guests' experiences.
However, there were a few concerns about the limited availability of sunbeds and some minor inconveniences like the wait times at the pool bar. Despite these, the overwhelmingly positive feedback highlights the pool as a magical, one-of-a-kind feature that enhances the resort's appeal. All in all, the outdoor pool area with its expansive views and well-maintained facilities, is a major draw for visitors looking for a memorable and relaxing stay.
Honeymoon
Luxury
The resort is celebrated for its beautiful and well-maintained facilities, which contribute to a comfortable and pleasant stay. Guests have mentioned the exceptional quality of Thai cuisine and the up-to-date sports TV information in the on-site sports bar, which enhance the experience further. The spa and gymservices exclusive to guests also receive high marks, adding an extra layer of relaxation and well-being to the stay.
Though some visitors feel the resort does not fully meet the five-star standards and is more akin to a four-star hotel, the majority still acknowledge the overall premium luxury ambiance. While the resort is described as expensive and some guests expect more for the price, the luxury, wonderful views and exceptional customer service tend to outweigh these concerns.
In summary, Dusit Thani Mactan Cebu Resort delivers a sophisticated, luxurious experience marked by exceptional service, well-maintained facilities and a grand, relaxing atmosphere. Whether it’s the luxurious spa, the beautiful amenities or the tastefully designed rooms, the hotel encapsulates a lavish getaway.
Romantic
One of the standout features is the opportunity to have dinner on the beach while witnessing the setting sun, a sentiment echoed by many as being truly memorable. The ambiance throughout the resort is tailored for romance with romantic sunset views, a lovely setting for evening walks when the lights are on and the overall romantic vibe of the place.
The hotel goes the extra mile for honeymooners by decorating the rooms and beds to cater to their special occasion. Whether lounging in a romantic stay jacuzzi or enjoying a romantic dinner, the setting ensures a perfect romantic escape. Each corner of the resort seems designed to offer a relaxing and intimate environment, making it a prime choice for a romantic trip or a secluded honeymoon.
Yes, Dusit Thani Mactan Cebu Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Dusit Thani Mactan Cebu Resort.
No, Dusit Thani Mactan Cebu Resort doesn't allow dogs.
Yes, parking facilities are available at Dusit Thani Mactan Cebu Resort.
Yes, Dusit Thani Mactan Cebu Resort has a gym.
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