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An upmarket beachfront resort situated 8 km away from Mactan-Cebu International Airport.
Summary of reviewsShangri-La Mactan, Cebu is the perfect place to relax and get away from the hustle and bustle of the city. The private beach is fantastic with abundant fish and the hotel's grounds are impressive with postcard-worthy panoramic views. The hotel is close to the airport but still far enough from the city center and malls. The breakfast buffet is a must-try with a huge selection of options available and exquisite views of the ocean. The staff is incredibly friendly and helpful with excellent customer service skills. The spa is an experience not to be missed with exceptional treatment rooms and facilities. Families would love this one-stop destination with a wide range of activities provided. The hotel offers a fantastic holiday experience and is the perfect place to enjoy Mactan. Overall, Shangri-La Mactan, Cebu is a luxurious vacation destination that offers high-end living at a reasonable price.
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Resort with Infinity Pool
Offering luxurious and high quality accommodation facilities, Shangri-La's Mactan Resort & Spa is a true paradise of relaxation and rejuvenation. Among its luxurious facilities, the upscale hotel features a large outdoor pool with an infinity edge which is only available to guests staying at the Ocean Wing and the suites exclusively.
Resort Taking Steps Towards Sustainability
Resort with Swimming Pool
Infinity Pool Panoramic View Pool Outdoor Pool
Resort with Tennis Courts
Resort with Panoramic View Pool
Room Types
About Shangri-La Mactan, Cebu
Guest Reviews
The Shangri-La Mactan, Cebu is the perfect place to be for those who want to relax and be away from the hustle and bustle of the city. It boasts a private beach that is fantastic and has access to many fish making the beach even more enjoyable. The grounds of the hotel are also impressive, which lead to panoramic views that are postcard-worthy. The location is perfect for those who are visiting Cebu as it is very close to the airport but it is far enough from the city centre and malls giving you more peace and quiet. The beach access is great too and the dive centre is the best on the island by far! Additionally, the pool, ocean wing pool and lobby are in great condition and the beachfront is stunning. While the area outside the fence might not be interesting, the hotel itself is located in a very nice and quite area close to shops and restaurants.
If you're looking for a delicious start to your day, then the breakfast buffet at Shangri-La Mactan, Cebu is a must-try. Guests rave about the quality and variety of options available with everything from local rice cakes to chef's signature prawns with mango. And with stunning views of the ocean, you can start your day in a calm and relaxing atmosphere. Breakfast is served at a variety of restaurants, including the ocean-side Acqua which provides a great dining experience while enjoying the sea breeze. The buffet breakfast is a standout with a huge selection to choose from, including continental European cuisine, Pinoy food, fresh fruits and bread. The staff are also praised for their friendly and accommodating service, even fulfilling special requests for food preparation. While some experienced waiting times for breakfast, most guests agreed that it was well worth it. Overall, the breakfast at Shangri-La Mactan, Cebu is among the best and a great way to start your day in paradise.
Shangri-La Mactan in Cebu offers a good choice of restaurants, but some menus are considered uninspiring. The cultural show on Friday night with dinner was a highlight and guests highly recommend trying the duck at one of the restaurants. While some guests were disappointed by the food quality in most restaurants, others found the staff at the Italian restaurant to be very nice and welcoming. Signature dishes such as the Chef's prawns with mango and Australian beef were a hit. However, some guests found the food overpriced and not up to the standards of a 5-star hotel. The Italian restaurant was considered average, while the Chinese restaurant received positive reviews. Overall, the food at the buffet restaurant was so-so. Guests enjoyed a fun raclette party at one of the restaurants, but some were frustrated with the dining credit that was not properly coordinated across different dining establishments. Additionally, guests were disappointed that water was not served in most restaurants and had to pay for bottled water separately.
The Shangri-La Mactan, Cebu, is a beautiful and well-maintained property with spacious and comfortable rooms that offer a panoramic view of the ocean. However, some guests have mentioned that the rooms are outdated and in need of renovation. Despite this, the rooms are cleaned regularly and have comfortable beds with high-quality fabrics. Some guests have mentioned that their rooms felt damp and had a musty odor. The bathroom and shower might feel old and the wooden furniture might display wear and tear. Some guests had to request upgrades due to the poor quality of their rooms. Despite these issues, guests praised the spaciousness of the rooms and the amenities offered within the property.
When it comes to a good night's sleep, guests of the Shangri-La Mactan, Cebu can rest easy. Many have praised the comfortable beds and linens with some specifically highlighting the comfort of the comfty beds and the huge King-sized bed. However, a few negative comments did mention broken legs and one guest reported that their Murphy bed was not made. There were also comments about beddings looking old with different levels of whiteness. Despite this, the overall consensus is that guests can expect a good night's sleep at this hotel.
Shangri-La Mactan, Cebu is a beautifully maintained resort where guests can enjoy a clean and well-maintained environment. The hotel's staff is praised for their attention to detail and cleanliness with rooms being regularly cleaned and beautifully laid out. The peaceful and quiet surroundings of the resort only add to the positive experience. Although some guests mentioned old furniture and bathroom issues, the overall cleanliness and standard of the resort definitely meet the expectations of a 5-star hotel.
The staff at Shangri-La Mactan, Cebu are incredibly friendly and helpful with excellent customer service skills. They go out of their way to make your stay enjoyable and comfortable and are always willing to help with any request. Some guests even describe the staff as warm and caring, treating them like family. While a few negative comments mention that some staff members can be hit or miss with their attentiveness, for the most part, guests rave about the courteous and accommodating staff. Special mentions are given to individual staff members who went above and beyond, such as Vincent in Cowrie Cove and Steffi. From the front desk to housekeeping to wait staff, the staff at Shangri-La Mactan, Cebu know how to provide luxury service and hospitality.
The spa at Shangri-La Mactan, Cebu is an experience not to be missed according to guest reviews. Chi Spa in particular was praised for its excellence and chic decor. The treatment rooms and spa facilities were exceptional with a magnificent lobby. While some guests had difficulty making reservations, those who were able to indulge in the spa treatments rated them as top class. One guest even received massages for five consecutive days. Overall, Shangri-La Mactan, Cebu's spa is a standout feature of the hotel.
Guests of Shangri-La Mactan, Cebu are in for a treat with the hotel's well-equipped gym that is perfect for fitness enthusiasts. The gym provides ample space and top-notch equipment to ensure guests get a great workout. In addition to the gym, the hotel also offers many opportunities for outdoor activities such as golfing, free archery, volleyball and a variety of water activities. While there were a couple of negative reviews, the majority of guests raved about the excellent gym facilities and the wide range of activities available. Overall, Shangri-La Mactan, Cebu is the perfect hotel for fitness-oriented guests who love to stay active during their vacation.
The Shangri-La Mactan, Cebu boasts a massive resort with a wonderful beach and pool area, including an infinity pool and several water play areas. Guests were impressed with the wide selection of pools to choose from, including an ocean wing pool and an outdoor pool. Despite the hotel being full during New Year's celebrations, lounge chairs were readily available. The beach was highly praised, as it is a marine sanctuary and safe for kids to swim. The grounds, including the beautiful gardens, were well-maintained. Some guests noted that prices were inflated over Easter, particularly for the buffet, but overall guests loved relaxing by the pool and beach.
The beach area of Shangri-La Mactan, Cebu exceeded guests' expectations with its clear water and abundance of fish. The hotel boasts a private, secluded beach with beautiful swimming pools and gardens that make for an amazing beachfront experience. The beach is a marine sanctuary, offering a unique opportunity for fish feeding and snorkeling. Lounge chairs are plentiful and the sand is good for those looking to relax. Guests praise the beach access and the fact that it is not crowded. True to Shangri-La's reputation, the pool, the beach and the food are exceptional. Snorkeling in the hotel's own marine sanctuary is a highlight and the hotel's exclusive access to the best snorkeling spot is a plus. Overall, the beach is a highlight of the hotel with a private area for guests to enjoy and a variety of activities for those seeking adventure.
Shangri-La Mactan, Cebu is a fabulous resort for families looking for a perfect place to relax and enjoy. The hotel is extremely kid-friendly and offers a wide variety of activities and facilities for kids. It is truly a children's paradise with safe pools, beaches and soft plays. The wide range of water activities and equipment provided by the hotel make it even more enjoyable for kids. Families would love this one-stop destination for multiple activities. The complimentary extra bed and child-friendly amenities make it ideal for families with small children. Although some guests wished for more facilities for kids, it still remains to be a fun-filled experience for them. Overall, Shangri-La Mactan, Cebu is a great option for families looking for a nice vacation spent with the family.
If you're looking for a luxurious vacation in Mactan, the Shangri-La is a top choice. Guests have described it as "superb," "exceptional," and even "awesome." The hotel offers a fantastic holiday experience and is the perfect place to enjoy Mactan. Some guests have noted that the rooms could use an upgrade but overall, it is a 5-star hotel with a high-end resort feel. Service has been exceptional for many guests, although there have been a small number of negative comments regarding check-in times and poolside service. Despite some complaints about being overpriced, many highly recommend the Shangri-La as a relaxing place to stay for a wonderful vacation.
If you're looking for an amazing getaway with access to pristine beaches and stunning pools, look no further than Shangri-La Mactan, Cebu. Guests rave about the variety of activities available to both children and adults, including indoor and outdoor play areas, water playgrounds and an infinity pool. The hotel's gardens are also a highlight, providing a beautiful backdrop to the pools and beach area. With two large swimming pools available for guests to enjoy from morning until late at night, there's no shortage of opportunities for relaxation and fun. Families with children will appreciate the separate kids' pool and water slides. Even on rainy days, there's plenty to do thanks to the fantastic on-site facilities, including restaurants and other outdoor amenities. Overall, Shangri-La Mactan, Cebu is an excellent choice for anyone looking for a luxurious and unforgettable vacation experience.
If you're planning your honeymoon getaway, Shangri-La Mactan in Cebu is the ultimate destination for a romantic and relaxing stay. The resort offers a Chi Spa experience and treatment that will leave you feeling rejuvenated and refreshed. Take a walk around the resort's grounds and enjoy the breathtaking scenery that will surely take your breath away. You'll be in awe of the gorgeous room and bathroom that await you. The hotel also offers various packages and services tailored for honeymooners to make your stay even more special. Book your stay now and have the honeymoon of your dreams at Shangri-La Mactan.
Experience ultimate luxury and hospitality at Shangri-La Mactan, Cebu. The massive resort boasts a beautifully maintained property that exudes high-end living. From start to finish, the hotel's customer service is top-notch and truly knows luxury. Guests can enjoy the amenities of a 5-star hotel at a reasonable price, making it a merit among its kind. Despite some negative reviews, the property remains a top choice among those who seek refined living in a resort setting.
Yes, Shangri-La Mactan, Cebu has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Shangri-La Mactan, Cebu.
No, Shangri-La Mactan, Cebu doesn't allow dogs.
Yes, parking facilities are available at Shangri-La Mactan, Cebu.
Yes, Shangri-La Mactan, Cebu has a gym. For more information, read the answers to the Gym questionnaire
