Koki Hotel
Kampala
0.31505000,
32.57897500
,
Plot 4, The Square, Kampala, Uganda Kooki Towers, Level 8
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Summary of reviewsKoki Hotel, located in the vibrant heart of Kampala, is highly regarded for its enviable position that allows guests to explore the city's rich offerings with ease. Situated near a commercial center, it offers the convenience of nearby shopping and access to key attractions such as a local art and artisan market. This central location, combined with clean and spacious rooms featuring delightful views, makes it an ideal base for visitors keen to experience Kampala's lively atmosphere.
When it comes to dining, the hotel offers a breakfast experience with a variety of options, including local Ugandan specialties that add regional flavor. Although there are mixed reviews about the need for more variety and timing, the quality and taste are generally appreciated. The dinner service also receives praise for amazing lunches and excellent dishes, though improvements in consistency and service speed are suggested.
Rooms at Koki Hotel are noted for being spacious, comfortable, and clean, with some featuring floor-to-ceiling windows that enhance the guest experience. However, there is room for refurbishment, especially in flooring and noise insulation. The emphasis on cleanliness is a standout feature, with guests frequently acknowledging the spotless environments maintained by attentive and friendly cleaning staff.
The staff at Koki Hotel consistently receive high praise for their exceptional friendliness and helpfulness, creating a warm and welcoming environment. Guests appreciate their attentive service and dedication to ensuring a pleasant stay, enhancing the overall hospitality experience.
WiFi at Koki Hotel is generally satisfactory, especially in public areas like the reception and restaurant. While room connectivity can sometimes be inconsistent, many guests find the internet service to be effective for their needs. The staff promptly assists with WiFi access, further adding to the favorable guest experience.
Lastly, the beds at Koki Hotel receive mixed reviews, with many guests finding them comfortable and clean. Some, however, mention issues with firmness. Despite these varied opinions, the hotel maintains a serene and well-maintained environment, complemented by a courteous staff, reliable WiFi, and a complimentary breakfast, all of which contribute to a comfortable and enjoyable stay for travelers.
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When it comes to dining, the hotel offers a breakfast experience with a variety of options, including local Ugandan specialties that add regional flavor. Although there are mixed reviews about the need for more variety and timing, the quality and taste are generally appreciated. The dinner service also receives praise for amazing lunches and excellent dishes, though improvements in consistency and service speed are suggested.
Rooms at Koki Hotel are noted for being spacious, comfortable, and clean, with some featuring floor-to-ceiling windows that enhance the guest experience. However, there is room for refurbishment, especially in flooring and noise insulation. The emphasis on cleanliness is a standout feature, with guests frequently acknowledging the spotless environments maintained by attentive and friendly cleaning staff.
The staff at Koki Hotel consistently receive high praise for their exceptional friendliness and helpfulness, creating a warm and welcoming environment. Guests appreciate their attentive service and dedication to ensuring a pleasant stay, enhancing the overall hospitality experience.
WiFi at Koki Hotel is generally satisfactory, especially in public areas like the reception and restaurant. While room connectivity can sometimes be inconsistent, many guests find the internet service to be effective for their needs. The staff promptly assists with WiFi access, further adding to the favorable guest experience.
Lastly, the beds at Koki Hotel receive mixed reviews, with many guests finding them comfortable and clean. Some, however, mention issues with firmness. Despite these varied opinions, the hotel maintains a serene and well-maintained environment, complemented by a courteous staff, reliable WiFi, and a complimentary breakfast, all of which contribute to a comfortable and enjoyable stay for travelers.
Hotel near Golf Courses
Listed among hotels located near the Uganda Golf Club, Koki Hotel offers accessibility for guests interested in playing golf in Kampala.
Hotel with Parking
This hotel offers parking facilities for its guests.
Accessible Hotel
The entire unit of Koki Hotel is wheelchair accessible and reachable by elevator. It features smooth flooring in rooms, stair-free paths to the entrance, visual alarms in hallways, and well-lit paths. A wheelchair-accessible concierge desk and gym are available.
4-Star Hotel
This hotel offers well-maintained rooms and a convenient location. It provides a comfortable stay with essential amenities and is suitable for travelers looking for affordability and accessibility.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Guest Reviews
Nestled in the vibrant heart of Kampala, Koki Hotel boasts an enviable location that is a perfect base for exploring the city's rich offerings. Situated within a commercial center, guests can indulge in shopping and easily access a variety of shops and facilities. Its central position makes it convenient for visitors to wander to key attractions such as a nearby art and artisan market, adding a touch of local culture to their stay. The hotel is strategically placed for those keen on experiencing the lively atmosphere of Kampala, with everything the city offers just a short stroll away. This well-appointed haven not only promises proximity to the best parts of the city but also ensures a comfortable stay with clean and spacious rooms that provide a delightful view.
Koki Hotel offers a breakfast experience that has received a mix of feedback from guests. Many visitors appreciate the wide variety of options available, highlighting the abundance of warm and cold dishes in the buffet. The inclusion of local Ugandan specialties adds a pleasant touch to the meal, providing guests with a bit of regional flavor. Several reviews note that the breakfast is good, with certain items like fried bananas and potatoes being favorites among guests.
However, some guests have mentioned that there is room for improvement, particularly in terms of product selection and variety. Those who stay for extended periods express a desire for a more diverse menu, as the offerings tend to remain consistent throughout their stay. There is also feedback regarding the timing of breakfast service, with suggestions to arrive before 9 to enjoy well-stocked options, as later arrivals may find the choices diminished.
Overall, while there are positive comments about the quality and taste of the breakfast, there's a consensus on the need for variety and the inclusion of more items to cater to different preferences. Despite these points for improvement, the convenient location of the hotel adds to the overall appeal of the breakfast experience.
The dinner experience at Koki Hotel receives mixed feedback from guests. On the positive side, the hotel is praised for serving amazing lunches and dinners, with the restaurant's food and service described as excellent by some visitors. The dishes are noted to be excellent despite being straightforward. However, there are several areas where the dining experience could be improved. Some guests have encountered issues with meals being served cold and facing long waiting times both in the restaurant and for room service orders. Additionally, concerns about food presentation and undercooked dishes, such as chicken, are mentioned. These aspects, along with the perception of an unprofessional restaurant environment, suggest that while the food quality meets high standards at times, consistency and service efficiency could be enhanced to provide a more reliable dining experience.
Koki Hotel offers a variety of rooms that are generally spacious and comfortable, catering to those who appreciate ample space during their stay. Many guests have found the rooms to be very clean, with some noting the pleasant addition of floor-to-ceiling windows, which might be limited to certain rooms. The bedding is often described as comfortable, contributing to a restful sleep experience. Bathrooms generally come with good showers, which is always a plus for weary travelers. Despite these positives, some guests have mentioned that parts of the hotel could benefit from refurbishment, particularly the flooring. Additionally, noise insulation could be improved, as neighboring activities can occasionally be heard. A peculiar downside is the lack of windows in some rooms, which might result in a darker atmosphere, reducing natural light and any potential view. Overall, Koki Hotel provides a largely comfortable and clean stay with a need for small improvements in specific areas.
Koki Hotel offers mixed reviews when it comes to their beds. Many guests find the beds to be quite comfortable, often noting that both the bed and pillows are nice and clean, contributing to a pleasant night's sleep. However, some reviews highlight issues with the mattresses being too hard or even described as feeling like a concrete slab. Despite these mixed opinions on bed comfort, guests consistently appreciate the courteous and friendly staff, as well as amenities like accessible parking, reliable WiFi, and a satisfying complimentary breakfast. The rooms are described as clean and well-maintained, providing a serene environment for visitors.
Koki Hotel stands out for its impeccable cleanliness, consistently noted by guests. Located in a convenient and safe area, visitors often highlight its spotless atmosphere and the diligent efforts of the friendly cleaning staff. Many describe the hotel as the cleanest they have encountered, with rooms and general spaces kept in pristine condition. While one or two reviews mention occasional lapses in cleanliness, the overwhelming sentiment emphasizes the hotel's commitment to maintaining a clean and comfortable environment. This focus on hygiene, combined with the attentive staff, plays a significant role in guests' positive experiences.
The reviews of Koki Hotel paint a picture of a hospitality experience characterized by an exceptionally friendly and helpful staff. From the moment of arrival, guests are greeted with warmth and kindness, creating a welcoming atmosphere that enhances their stay. The reception staff stands out with exceptional service, offering guidance and ensuring guests feel valued throughout their visit. While the breakfast service occasionally receives mention of being slow, the overall consensus highlights the dedication and readiness of the staff to assist guests in all possible ways. The employees at Koki Hotel are not only polite but are consistently acknowledged for demonstrating remarkable customer care, contributing to a pleasant and inviting environment for travelers.
Travelers to Koki Hotel can generally look forward to a satisfying WiFi experience, particularly in the reception area and the restaurant, where the connection tends to be strong and reliable. Guests frequently commend the excellent and good WiFi, which is appreciated especially by those needing a steady connection for work purposes. The staff is noted for their courteous approach, promptly providing WiFi passwords upon check-in, which enhances the guest experience. While the WiFi service is free, some reviews suggest that connectivity in the rooms can be inconsistent, occasionally described as hit and miss, which may affect the experience for some users. Despite occasional fluctuations in service, for many, the internet at Koki Hotel remains effective, and is seen as a strong point of the guest experience.
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Location
Breakfast
However, some guests have mentioned that there is room for improvement, particularly in terms of product selection and variety. Those who stay for extended periods express a desire for a more diverse menu, as the offerings tend to remain consistent throughout their stay. There is also feedback regarding the timing of breakfast service, with suggestions to arrive before 9 to enjoy well-stocked options, as later arrivals may find the choices diminished.
Overall, while there are positive comments about the quality and taste of the breakfast, there's a consensus on the need for variety and the inclusion of more items to cater to different preferences. Despite these points for improvement, the convenient location of the hotel adds to the overall appeal of the breakfast experience.
Dinner
Rooms
Beds
Cleanliness
Staff
Wi-Fi
No, Koki Hotel doesn't have any pool.
No, a spa isn't available at Koki Hotel.
No, Koki Hotel doesn't allow dogs.
Yes, parking facilities are available at Koki Hotel.
No, Koki Hotel doesn't have a gym.
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