Rehana Plaza Hotel
Cairo
30.04863600,
31.38061300
,
First Oasis Road ,al Hay Al Asher,zahraa Nasr City, Cairo, Egypt Al Hay Al Asher,zahraa Nasr City, Cairo, Egypt
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Summary of reviewsRehana Plaza Hotel, centrally located for easy access to Cairo’s key spots like Cairo International Airport and City Stars Mall, presents a practical base for exploring the city. Guests have lauded its strategic placement near public amenities and notable dining establishments. The hotel's lush garden area also contributes to a pleasant stay.
The breakfast experience is a mixed bag; while some guests find it delicious and convenient, others criticize the lack of variety and long wait times. The absence of a buffet and the pandemic-induced changes in service delivery have left many expecting more from a 4 or 5-star establishment.
Dinner offerings are generally well-received with highlights being dishes like Kebab and shawarma at reasonable prices. Room service is praised for its good value and quality. However, inconsistencies in food quality and service issues slightly diminish the overall dining experience.
Rooms at Rehana Plaza Hotel score well for their spaciousness and comfort with many guests appreciating the clean and well-maintained accommodations. While some find noise and smoking to be problematic, the majority praise the cozy atmosphere and excellent bedding. Maintenance and occasional cleanliness issues do need addressing.
In terms of cleanliness, the hotel receives commendations for its clean rooms and diligent housekeeping staff. However, occasional lapses in maintaining standards, particularly in bathrooms, affect the overall impression.
The staff at Rehana Plaza Hotel are frequently highlighted for their friendliness, professionalism and willingness to assist, contributing significantly to the hotel’s pleasant and welcoming atmosphere. Reception and housekeeping staff, in particular, receive consistent praise for their helpfulness and efficiency.
The hotel’s Wi-Fi service, unfortunately, is a noted area of concern with many guests reporting unreliable and slow connections with frequent disconnections.
The pool area is appreciated for its clean setup and family-friendly features, although crowds and noise from training sessions can detract from the relaxation experience.
Parking presents logistical challenges, as the area is a significant walk from the hotel entrance, especially inconvenient in hotter weather and lacks assistance for carrying luggage.
Rehana Plaza Hotel is well-regarded as a family-friendly destination, offering activities and facilities that cater to children and families, making it an enjoyable spot for family vacations.
The comfortable beds are a standout feature with numerous guests praising the excellent bedding and overall room comfort, even though some reported occasional issues with older or insufficient beds.
While marketed as a five-star establishment, the hotel does not fully meet guests’ expectations of luxury and service consistent with this rating. Nevertheless, the hotel offers a good option for business travelers, particularly those on shorter trips, providing necessary amenities for meetings and work-related stays, despite some reported maintenance issues.
In summary, Rehana Plaza Hotel offers a combination of strategic location, comfortable accommodations and friendly staff service with room for improvement in areas like Wi-Fi, breakfast variety and maintaining a consistent five-star experience.
Categories
The breakfast experience is a mixed bag; while some guests find it delicious and convenient, others criticize the lack of variety and long wait times. The absence of a buffet and the pandemic-induced changes in service delivery have left many expecting more from a 4 or 5-star establishment.
Dinner offerings are generally well-received with highlights being dishes like Kebab and shawarma at reasonable prices. Room service is praised for its good value and quality. However, inconsistencies in food quality and service issues slightly diminish the overall dining experience.
Rooms at Rehana Plaza Hotel score well for their spaciousness and comfort with many guests appreciating the clean and well-maintained accommodations. While some find noise and smoking to be problematic, the majority praise the cozy atmosphere and excellent bedding. Maintenance and occasional cleanliness issues do need addressing.
In terms of cleanliness, the hotel receives commendations for its clean rooms and diligent housekeeping staff. However, occasional lapses in maintaining standards, particularly in bathrooms, affect the overall impression.
The staff at Rehana Plaza Hotel are frequently highlighted for their friendliness, professionalism and willingness to assist, contributing significantly to the hotel’s pleasant and welcoming atmosphere. Reception and housekeeping staff, in particular, receive consistent praise for their helpfulness and efficiency.
The hotel’s Wi-Fi service, unfortunately, is a noted area of concern with many guests reporting unreliable and slow connections with frequent disconnections.
The pool area is appreciated for its clean setup and family-friendly features, although crowds and noise from training sessions can detract from the relaxation experience.
Parking presents logistical challenges, as the area is a significant walk from the hotel entrance, especially inconvenient in hotter weather and lacks assistance for carrying luggage.
Rehana Plaza Hotel is well-regarded as a family-friendly destination, offering activities and facilities that cater to children and families, making it an enjoyable spot for family vacations.
The comfortable beds are a standout feature with numerous guests praising the excellent bedding and overall room comfort, even though some reported occasional issues with older or insufficient beds.
While marketed as a five-star establishment, the hotel does not fully meet guests’ expectations of luxury and service consistent with this rating. Nevertheless, the hotel offers a good option for business travelers, particularly those on shorter trips, providing necessary amenities for meetings and work-related stays, despite some reported maintenance issues.
In summary, Rehana Plaza Hotel offers a combination of strategic location, comfortable accommodations and friendly staff service with room for improvement in areas like Wi-Fi, breakfast variety and maintaining a consistent five-star experience.
Hotel with Parking
The hotel features free private parking available on site, and a reservation is not needed, ensuring easy access for guests with vehicles.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Rehana Plaza Hotel boasts a central location that offers easy access to various parts of Cairo. Its proximity to key spots such as the Cairo International Airport, City Stars Mall and the Exhibition Centre makes it a convenient choice for travelers. The hotel is just a short taxi ride to notable dining establishments, including the Waterway and various local restaurants are also within reach. Guests have appreciated the hotel's garden area and its strategic placement close to public amenities, which contributes to a comfortable stay.
However, the hotel's location also brings some drawbacks. The surrounding area is described as crowded and less attractive with a notable distance from downtown Cairo and the Nile River. The noise levels from the nearby main roads and busy crossroads can be disruptive, especially for rooms that are not well soundproofed. Some reviewers have mentioned the mixed experience of staying in a lively yet somewhat dodgy neighborhood, which includes being close to public markets and buses but also being far from renowned restaurants and shopping hubs.
Overall, while Rehana Plaza provides a practical base for exploring Cairo, the hotel's location may not suit all preferences, particularly for those seeking a quieter or more upscale environment.
At Rehana Plaza Hotel, guests have mixed opinions about the breakfast experience. While some guests find the breakfast delicious, good and even excellent, others criticize the limited variety and long wait times. The hotel does not offer a buffet; instead, breakfast is served by the staff or delivered to rooms, which some guests find convenient.
However, many reviews highlight the lack of diversity and poor quality with breakfasts being described as tasteless, shapeless and below the standard expected from a 4 or 5-star establishment. Repeated complaints mention that the same food is served every day, often leading to dissatisfaction. Others noted that specific options like the Oriental Breakfast were exceptional, hinting at a few bright spots in an otherwise inconsistent experience.
Long wait times for breakfast and additional costs for items like extra coffee also contribute to guests' frustrations. The pandemic has influenced service delivery with meals often arriving in boxes and sometimes taking an hour or more to be served.
Overall, while the breakfast at Rehana Plaza Hotel has its high points, many guests feel it falls short of expectations in terms of variety, punctuality and overall quality.
The dinner experience at Rehana Plaza Hotel receives mixed feedback from guests. The general consensus leans towards a positive dining experience, particularly emphasizing the good food at reasonable prices. Dishes such as Kebab and shawarma stand out for their taste. Room service also garners praise for its delicious offerings and very good value. Families have enjoyed iftar at the hotel's restaurant, indicating it as a welcoming place for gatherings.
However, the dining experience is not without criticism. Some guests found the food to be below expectation or even horrible, both in the restaurant and through room service. Additionally, service issues like lengthy wait times and unprofessional responses from room service and reception detract from the overall dining experience. Despite these negatives, the presence of a good café and some highly rated dishes add to the appeal of the hotel’s food offerings.
Rehana Plaza Hotel offers rooms that are generally spacious and comfortable with many guests appreciating the large size and cleanliness of the rooms. Several reviews highlight the comfortable bedding and the inviting atmosphere of the rooms. The hotel also frequently upgrades rooms for guests upon arrival, which adds to the positive experience.
However, there are notable issues with noise, particularly in rooms facing the street. Guests have reported significant external noise, even at night. Additionally, the hotel allows smoking in all rooms, which can result in an unpleasant smell.
Cleanliness is another mixed aspect with some praising the tidiness and cleanliness of rooms and bathrooms, while others found their accommodations not meeting their cleanliness expectations. There are also mentions of old furniture and maintenance needs, which detracts somewhat from the overall experience.
Despite these drawbacks, the hotel’s staff service and certain room amenities are appreciated by guests. Rehana Plaza Hotel offers a mix of positive attributes and areas needing improvement, making it suitable for those prioritizing room size and comfort but less ideal for those sensitive to noise and smoke.
The beds at Rehana Plaza Hotel have received a great deal of positive feedback from guests. Many reviewers praised the comfort of the beds with frequent mentions of excellent and comfortable bedding. The rooms are noted to be spacious and clean, adding to the overall sense of comfort and relaxation. Specific attention has been given to the cleanliness of the bed and pillows, which was described as excellent. Guests appreciated the good-sized, clean and comfortable beds, further enhancing their stay.
Some reviews mentioned the comfort of the bed mattress and duvet and additional pleasantries like the provision of an extra bed at no charge were also noted. However, not all feedback was positive. A couple of reviewers highlighted issues such as old and uncomfortable beds and a lack of sufficient beds in some cases. Overall, the beds at Rehana Plaza Hotel are largely praised for their comfort, cleanliness and the quality of the bedding provided.
Rehana Plaza Hotel has garnered mixed reviews regarding its cleanliness. Numerous guests have praised the hotel for its clean rooms and facilities, highlighting that most rooms, including the bedding and towels, were well-maintained and regularly serviced. The hotel's general atmosphere is described as nice and clean with spacious and comfortable rooms adding to the overall experience.
The cleaning staff also received commendations for their diligence and pleasant demeanor, contributing positively to the cleanliness and service. Many visitors were satisfied with how the hotel is organized and appreciated the ethics and good manners of the employees.
However, some reviews indicate inconsistencies in room cleanliness, particularly pointing out issues in the bathroom areas. Instances of cluttered trash bins, unpleasant smells and a general need for maintenance have been noted. These aspects detracted from the overall impression for some guests, especially in light of the hotel’s price point.
In summary, while Rehana Plaza Hotel is often reported as clean and inviting, there are occasional lapses in cleanliness that need addressing to meet the expectations that come with its cost.
Nestled in the heart of the city, Rehana Plaza Hotel is renowned for its exceptional service and friendly ambiance. Guest reviews frequently highlight the consistently outstanding and cooperative nature of the staff, commending them for their professionalism, politeness and willingness to assist. Reception staff, such as the night shift team and specific individuals like Mohamed and Ms. Wala, received particular praise for their efficiency and dedication, embodying the hotel's commitment to excellent customer service. Housekeeping is equally lauded for maintaining high standards of cleanliness.
The hotel's accommodating atmosphere is underscored by the cheerful and pleasant demeanor of all employees, who greet guests warmly and ensure a welcoming experience. The staff's attentiveness and readiness to help, from quick reservations to assisting with taxis, stand out in guest experiences. Despite a few instances where staff members' skills were noted as inconsistent with five-star standards, the general sentiment remains overwhelmingly positive.
In essence, the Rehana Plaza Hotel excels in creating a friendly and accommodating environment, making each guest's stay enjoyable and memorable.
Guests have expressed consistent dissatisfaction with the Wi-Fi service at Rehana Plaza Hotel. Reviews indicate that the internet connection is generally weak, unstable and slow with frequent disconnections. This recurring issue highlights significant problems with the hotel's Wi-Fi reliability and overall quality. Guests who require a stable internet connection may find this aspect of their stay particularly frustrating.
The pool at Rehana Plaza Hotel has received mixed feedback from guests. Many appreciated the good setup and clean environment, noting that it is a great spot for recreation, swimming and offers a nice view from the poolside. Families with children particularly found the heated swimming pool and the dedicated kids' area beneficial.
However, several guests mentioned that the pool is often crowded, sometimes filled with children who cannot swim and even rented out for school sports activities, leading to limited availability for hotel guests. Noise from poolside music and training sessions has been pointed out as a disturbance and the pool is not always inviting for relaxation due to these factors. Additionally, some guests experienced long waits for service at the pool area and found it difficult to enjoy a peaceful atmosphere. Despite these challenges, many highlighted that the spacious green areas around the pool add to the overall appeal of the hotel.
The parking situation at Rehana Plaza Hotel presents several challenges for guests. The parking area is notably distant from both the lobby entrance and the reception, requiring a substantial walk, which can be particularly inconvenient in hot weather. Additionally, there is no assistance available to help with carrying luggage from the parking area to the hotel. Despite these parking inconveniences, guests have mentioned that the rooms themselves are comfortable, suggesting that while the parking logistics may be a drawback, the overall stay remains pleasant.
Rehana Plaza Hotel is widely recognized as a family-friendly and welcoming destination, ideal for those traveling with children. The hotel's location is praised for being suitable for families, making guests feel as though they are among family and friends. This sentiment is reinforced by the family-run atmosphere of the establishment.
The range of activities and facilities for children is a highlight with many noting the entertaining games available for younger guests. The garden area includes a dedicated kids' zone and there are plenty of facilities specifically designed for families. The playground receives mixed reviews with some guests appreciating it while others noted its poor condition.
The swimming pool appears to be a popular spot, especially with children, although it can become quite crowded. The hotel also offers swimming lessons for local children, contributing to its lively atmosphere.
Overall, Rehana Plaza Hotel is a pleasant and family-friendly place to have a vacation, offering a variety of activities and facilities that cater to the needs of children and their families.
Rehana Plaza Hotel, while described as a five-star establishment on Booking.com, generally falls short of this rating with several guest reviews rating it between one to two stars in terms of accommodation and services. Many visitors found the standards overall to be below those expected of a 4 or 5-star hotel with some even stating it did not meet the criteria of a one-star hotel. Specific complaints highlighted a lack of professionalism among some staff members, which negatively impacted the overall experience. Additionally, the dining options available did not meet the expectations of a five-star restaurant. Despite these criticisms, there were positive mentions of the hotel as a beautiful five-star facility.
Rehana Plaza Hotel boasts a convenient location with good restaurants just a short taxi ride away. The hotel is generally seen as a good choice for business travelers, providing suitable accommodation and service for quick or short business trips. It supports conference calls and business meetings, making it an ideal spot for those traveling on work. However, there are some concerns regarding the condition of the place impacting the feasibility of holding daily meetings. Despite this, the overall feedback suggests that the hotel is a good option for business trips, provided that the management addresses the highlighted issues.
Rehana Plaza Hotel delivers a luxurious experience, particularly impressive given its affordability. Guests repeatedly highlight the luxury feel of both the accommodations and overall ambiance. The combination of luxury and attentive staff further enhances the stay. However, some reviews suggest that the hotel does not entirely meet the expectations of a five-star rating with a few guests feeling it was not worth the amount paid. Despite these sentiments, the general consensus leans towards a commendable luxurious experience at a lower price point.
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Location
However, the hotel's location also brings some drawbacks. The surrounding area is described as crowded and less attractive with a notable distance from downtown Cairo and the Nile River. The noise levels from the nearby main roads and busy crossroads can be disruptive, especially for rooms that are not well soundproofed. Some reviewers have mentioned the mixed experience of staying in a lively yet somewhat dodgy neighborhood, which includes being close to public markets and buses but also being far from renowned restaurants and shopping hubs.
Overall, while Rehana Plaza provides a practical base for exploring Cairo, the hotel's location may not suit all preferences, particularly for those seeking a quieter or more upscale environment.
Breakfast
However, many reviews highlight the lack of diversity and poor quality with breakfasts being described as tasteless, shapeless and below the standard expected from a 4 or 5-star establishment. Repeated complaints mention that the same food is served every day, often leading to dissatisfaction. Others noted that specific options like the Oriental Breakfast were exceptional, hinting at a few bright spots in an otherwise inconsistent experience.
Long wait times for breakfast and additional costs for items like extra coffee also contribute to guests' frustrations. The pandemic has influenced service delivery with meals often arriving in boxes and sometimes taking an hour or more to be served.
Overall, while the breakfast at Rehana Plaza Hotel has its high points, many guests feel it falls short of expectations in terms of variety, punctuality and overall quality.
Dinner
However, the dining experience is not without criticism. Some guests found the food to be below expectation or even horrible, both in the restaurant and through room service. Additionally, service issues like lengthy wait times and unprofessional responses from room service and reception detract from the overall dining experience. Despite these negatives, the presence of a good café and some highly rated dishes add to the appeal of the hotel’s food offerings.
Rooms
However, there are notable issues with noise, particularly in rooms facing the street. Guests have reported significant external noise, even at night. Additionally, the hotel allows smoking in all rooms, which can result in an unpleasant smell.
Cleanliness is another mixed aspect with some praising the tidiness and cleanliness of rooms and bathrooms, while others found their accommodations not meeting their cleanliness expectations. There are also mentions of old furniture and maintenance needs, which detracts somewhat from the overall experience.
Despite these drawbacks, the hotel’s staff service and certain room amenities are appreciated by guests. Rehana Plaza Hotel offers a mix of positive attributes and areas needing improvement, making it suitable for those prioritizing room size and comfort but less ideal for those sensitive to noise and smoke.
Beds
Some reviews mentioned the comfort of the bed mattress and duvet and additional pleasantries like the provision of an extra bed at no charge were also noted. However, not all feedback was positive. A couple of reviewers highlighted issues such as old and uncomfortable beds and a lack of sufficient beds in some cases. Overall, the beds at Rehana Plaza Hotel are largely praised for their comfort, cleanliness and the quality of the bedding provided.
Cleanliness
The cleaning staff also received commendations for their diligence and pleasant demeanor, contributing positively to the cleanliness and service. Many visitors were satisfied with how the hotel is organized and appreciated the ethics and good manners of the employees.
However, some reviews indicate inconsistencies in room cleanliness, particularly pointing out issues in the bathroom areas. Instances of cluttered trash bins, unpleasant smells and a general need for maintenance have been noted. These aspects detracted from the overall impression for some guests, especially in light of the hotel’s price point.
In summary, while Rehana Plaza Hotel is often reported as clean and inviting, there are occasional lapses in cleanliness that need addressing to meet the expectations that come with its cost.
Staff
The hotel's accommodating atmosphere is underscored by the cheerful and pleasant demeanor of all employees, who greet guests warmly and ensure a welcoming experience. The staff's attentiveness and readiness to help, from quick reservations to assisting with taxis, stand out in guest experiences. Despite a few instances where staff members' skills were noted as inconsistent with five-star standards, the general sentiment remains overwhelmingly positive.
In essence, the Rehana Plaza Hotel excels in creating a friendly and accommodating environment, making each guest's stay enjoyable and memorable.
Wi-Fi
Pool
However, several guests mentioned that the pool is often crowded, sometimes filled with children who cannot swim and even rented out for school sports activities, leading to limited availability for hotel guests. Noise from poolside music and training sessions has been pointed out as a disturbance and the pool is not always inviting for relaxation due to these factors. Additionally, some guests experienced long waits for service at the pool area and found it difficult to enjoy a peaceful atmosphere. Despite these challenges, many highlighted that the spacious green areas around the pool add to the overall appeal of the hotel.
Parking
Family
The range of activities and facilities for children is a highlight with many noting the entertaining games available for younger guests. The garden area includes a dedicated kids' zone and there are plenty of facilities specifically designed for families. The playground receives mixed reviews with some guests appreciating it while others noted its poor condition.
The swimming pool appears to be a popular spot, especially with children, although it can become quite crowded. The hotel also offers swimming lessons for local children, contributing to its lively atmosphere.
Overall, Rehana Plaza Hotel is a pleasant and family-friendly place to have a vacation, offering a variety of activities and facilities that cater to the needs of children and their families.
5 Star
Business
Luxury
Yes, Rehana Plaza Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Rehana Plaza Hotel.
No, Rehana Plaza Hotel doesn't allow dogs.
Yes, parking facilities are available at Rehana Plaza Hotel.
Yes, Rehana Plaza Hotel has a gym.
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