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Summary of reviewsBaymont by Wyndham Indianapolis South is generally well-received for its strategic location and excellent staff service. Conveniently situated near major highways and the airport, the hotel offers easy access for travelers looking to explore Indianapolis or catch early flights. Its proximity to local dining options, like Cracker Barrel, further enhances its appeal. The area is described as quiet, contributing to a peaceful atmosphere, despite some noting it is not the most desirable part of town.
Guests have mixed feelings about the breakfast experience. While some appreciate having the option to make personal waffles and find the basic offerings satisfactory, others suggest improvements in variety and availability. Cleanliness and temperature issues mark some areas for enhancement.
The rooms at Baymont offer good value, with clean carpets and comfortable beds, although they face challenges such as noise from the nearby interstate and occasional cleanliness concerns. Renovations are underway, contributing to varying conditions in room quality. While bathrooms are exceptionally clean, other areas sometimes lack amenities like comforters and towels.
Cleanliness across the hotel presents a significant area for improvement, with reports of unkempt outdoor areas, unpleasant odors, and malfunctioning amenities affecting guest satisfaction. However, the staff consistently earns praise for their friendliness, attentiveness, and exceptional service, going above and beyond to ensure a pleasant guest experience. Overall, while the hotel faces certain maintenance and cleanliness challenges, its convenient location and welcoming staff create a positive atmosphere for visitors. Show more
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Categories
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
King Room - Non-SmokingA 32-inch flat-screen cable TV is included in this room, along with a fridge and microwave.
Queen Room with Two Queen Beds - Non-SmokingA 32-inch flat-screen cable TV is included in this room, along with a fridge and microwave.
King Room - Disability Access/Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room features heating and a flat-screen TV. The unit offers 1 bed.
Queen Room with Two Queen Beds - Disability Access/Non-SmokingFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room has a flat-screen TV, air conditioning, a tea and coffee maker, as well as heating. The unit has 2 beds.
Premier King Suite - Non-SmokingThe hot tub is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, heating and a TV with cable channels.
Guest Reviews
5.0
Rated
Location
Baymont by Wyndham Indianapolis South is situated in a location that many guests find convenient and accessible. Its position near major highways makes it appealing for travelers looking to navigate the city with ease. The hotel's proximity to local dining options, including the popular Cracker Barrel, is noted for its convenience. Guests appreciate its closeness to the airport, making it a suitable choice for those with early flights or seeking minimal transit time upon arrival. The area surrounding the hotel is recognized as being quiet, providing a peaceful atmosphere for visitors. While the location is considered good overall, some guests mention it is not in the best part of town. Nonetheless, the combination of accessibility and affordability make it a favorable option for those visiting Indianapolis.
Breakfast
The breakfast experience at Baymont by Wyndham Indianapolis South receives mixed feedback from guests. On the positive side, the breakfast is described as satisfactory and notably good by some, with the option to make personal waffles standing out as a highlight. However, there are suggestions for improvement, such as needing more variety and better overall choices. Common breakfast items include cereals, bagels, juices, and coffee, although issues with availability, such as empty coffee pots and non-functioning juice machines, have been reported. Some guests pointed out that the breakfast offerings are basic and could benefit from additional options like different types of meats. Cleanliness in the breakfast area and the temperature of hot items, namely eggs and sausage, also received criticism, indicating room for enhancement in the overall breakfast experience.
Rooms
Baymont by Wyndham Indianapolis South presents a mixed experience when it comes to room quality. While guests appreciated the clean carpets and beds, and found the rooms to be a good value for the price, several concerns were noted. Many rooms faced the interstate, resulting in noticeable noise disturbances. Although some rooms were fairly clean, issues such as lack of cleanliness, uncomfortable beds, and occasional strange odors were reported. The hotel is under renovations, which seems to affect the overall condition, with some rooms and facilities remaining unfinished or dirty. Though bathrooms were noted for exceptional cleanliness, some guests encountered outdated features and missing amenities like comforters and adequate towels. Overall, while room cleanliness and staff service received positive remarks, the need for updates and improved maintenance is evident.
Cleanliness
Baymont by Wyndham Indianapolis South appears to face significant challenges in maintaining cleanliness standards. Guests frequently mention issues such as unkempt outdoor areas and common spaces, as well as unpleasant odors permeating the hallways and rooms. The hotel rooms themselves often have cleanliness concerns like unclean bathrooms, stained linens, and dirt. Moreover, reports of malfunctioning amenities and pervasive smoke smell contribute to a less than ideal experience. While a few guests note that some areas meet basic cleanliness expectations, the overall feedback suggests that improvements are needed to enhance the comfort and satisfaction of future guests.
Staff
At Baymont by Wyndham Indianapolis South, guests frequently highlight the impressive service provided by the dedicated team. The staff is consistently described as friendly, helpful, and courteous, ensuring that visitors feel warmly welcomed throughout their stay. They demonstrate a personable touch by remembering returning guests by name, which adds a personal and hospitable atmosphere. Whether it's the front desk's accommodating nature or the staff's overall willingness to go above and beyond, guests have noted their exceptional kindness. Although occasionally limited by certain constraints, the staff is still commended for their efforts to enhance guests' experiences, such as quickly arranging room upgrades when possible. While there's a mention of management's occasional lack of awareness, this does not detract from the overwhelmingly positive interactions with the staff.
No, Baymont by Wyndham Indianapolis South doesn't have any pool.
No, a spa isn't available at Baymont by Wyndham Indianapolis South.
No, Baymont by Wyndham Indianapolis South doesn't allow dogs.
No, parking facilities aren't available at Baymont by Wyndham Indianapolis South.
No, Baymont by Wyndham Indianapolis South doesn't have a gym.