Doubletree By Hilton Wellington

Wellington -41.28427700, 174.77574900 , 28 Grey Street (corner Of Lambton Quay And Grey Street) (Show on Map)
8.4
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsLocated in the heart of Wellington, Doubletree By Hilton Wellington stands out for its unbeatable location, nestled conveniently in the central business district. Guests frequently commend its proximity to key attractions such as the Cable Car, Te Papa Museum and the waterfront. The central placement affords easy access to dining options, cafes and shopping areas along Lambton Quay and also ensures a quiet and restful stay.

Many guests enjoy the hotel's breakfast, praising the high quality and variety of food offered in a buffet style with some highlighting the chef's willingness to prepare meals to order. The dinner experience is also typically well-received with the restaurant offering delicious and creatively combined dishes in an intimate fine-dining atmosphere. Room service and the overall quality of dinner receive positive feedback, though there are occasional mentions of limited menu options and early bar closures.

The rooms at Doubletree By Hilton Wellington impress with their spaciousness, cleanliness and art deco charm combined with modern amenities. High ceilings, well-preserved architectural features, luxurious beds, blackout curtains and soundproof windows contribute to a restful and pleasant stay. The beautifully decorated interiors and well-equipped bathrooms add to the overall comfort and luxury.

Cleanliness is a standout feature with many reviews highlighting the spotless and well-maintained environment throughout the hotel. Guests frequently describe the hotel as immaculate, from the rooms to the common areas, underscoring the dedication of the efficient cleaning team.

The hotel staff consistently receive high marks for their friendliness, helpfulness and professionalism. Guests appreciate the warm welcomes and attentive service, often noting that the staff go above and beyond to ensure a pleasant stay. Specific staff members receive shout-outs for their exceptional service, further accentuating the high standard of hospitality.

Free wifi is generally seen as good and consistent, adding to the convenience of the stay, though some guests point out the need for better connectivity options for in-room entertainment. The gym, while a convenient addition, is often regarded as small and in need of improvement with some reports of noise disturbances due to its proximity to guest rooms.

Parking receives mixed reviews with some guests appreciating the convenient options and valet service despite its cost, while others find the process confusing and parking spaces narrow.

For families, the hotel proves to be a great choice, offering spacious rooms, family-specific amenities and a friendly, supportive staff. Children enjoy the pool and breakfast options, making it a comfortable and enjoyable stay for families exploring Wellington.

The comfort of the beds is frequently celebrated with guests consistently describing them as super comfortable and conducive to an excellent night's sleep, complemented by high-quality pillows and linens.

Overall, Doubletree By Hilton Wellington is recognized as a commendable four-star hotel providing exceptional service, facilities and an unforgettable experience that often exceeds guests' expectations.
Show more
Categories
Hotel Taking Steps Towards Sustainability
Mentioned as a green hotel, this property is part of the Hilton portfolio, which has a global 'Travel with Purpose' strategy focused on environmental and social responsibility, aiming to reduce their environmental footprint.

Family Friendly Hotel
Doubletree By Hilton Wellington is listed as family-friendly.

Romantic Hotel
Situated in Wellington's CBD, Doubletree By Hilton Wellington provides a city escape with comfortable accommodations. Its central location and excellent service make it a convenient and romantic choice.

Business Hotel
Located in Wellington's CBD, this hotel offers a central location close to the waterfront. It is a modern and well-equipped option for business travelers.

Hotel with Parking
Features secured and covered on-site self-parking with in/out privileges. This provides good parking facilities, although at a higher daily rate, and pre-booking is recommended.

Accessible Hotel
Doubletree by Hilton Wellington offers King Accessible Rooms with wheelchair accessibility. The hotel provides increased accessibility features, including an elevator, and is designed to accommodate guests with mobility needs.

Hotel with Gym
Equipped with a fitness center for guests to enjoy during their stay.

5-Star Hotel
Provides a reliable and upscale experience with modern amenities and a central location. Known for its comfortable accommodations and consistent Hilton quality.

Hotel for Honeymoon

Room Types
King Guest Room This room has 1 king bed and boasts a historic 1920's charm with a modern touch. The stylish bathroom has a rain shower. Unwind and watch the 49-inch HDTV with international and sports channel, stay connected with WiFi, or catch up on work at the desk. Other useful amenities include USB charging point, mini bar, smart lighting, and a clock radio with MP3 connection. Special touches include bathrobe and slippers.

Deluxe King Room This large, deluxe king room features your own bathroom with luxurious amenities and rain shower. Relax in front of your 49-inch flat-screen TV and free WiFi.

Junior King Suite Your junior king suite offers a separate living area, free WiFi and a 49-inch flat-screen TV. The bathroom features a separate bath, rain shower and luxurious toiletries. Guests can enjoy a coffee machine, tea and coffee as well as 2 bottles of water.

Superior King Room Unwind in this modern room with 1 king bed. Some rooms come with a sofa bed. It boasts a historic 1920's charm with a modern touch. There is a stylish bathroom with a rain shower. Watch the 49-inch HDTV with international and sports channel, stay connected with WiFi, or catch up on work at the desk. Other useful amenities include USB charging point, mini bar, smart lighting, and a clock radio with MP3 connection. Special touches include bathrobe and slippers.

Queen Room The Queen Room features a private bathroom with luxurious amenities and a rain shower. Relax in front of the 49-inch flat-screen TV and enjoy free WiFi.

Deluxe Queen Room with Two Queen Beds This large, Deluxe Queen Room features a private bathroom with luxurious amenities and a rain shower. Relax in front of the 49-inch flat-screen TV and enjoy free WiFi.

Twin Room This room boasts a historic 1920s charm with a modern touch. It includes a stylish bathroom with a rain shower. Unwind and watch the 49-inch HDTV with international and sports channel, stay connected with WiFi, or catch up on work at the desk. Other useful amenities include USB charging point, mini bar, smart lighting, and a clock radio with MP3 connection. Special touches include bathrobe and slippers.

Guest Reviews
8.4
Very Good
Location
Located in the heart of Wellington, the Doubletree By Hilton Wellington enjoys an unparalleled position that receives consistent praise from guests. The hotel sits conveniently in the central business district, making it an ideal spot for both business and leisure travelers. Visitors repeatedly commend its proximity to key attractions such as the Cable Car, Te Papa Museum and the waterfront.

The central location provides easy access to numerous dining options, cafes and shopping areas, particularly along Lambton Quay, which is known for its retail outlets. Guests appreciate the hotel's walking distance to numerous restaurants and local amenities, as well as its convenient access to the ferry port, railway station and nearby stadiums.

Furthermore, the historic building adds a touch of old-world charm, creating a perfect blend of modern comfort and classic elegance. The strategic positioning allows for easy exploration of Wellington with everything from the city center to the beach within a short stroll. The quiet rooms ensure a restful stay despite the bustling surroundings, making Doubletree By Hilton Wellington a top choice for visitors seeking both convenience and comfort in the city.

Breakfast
The breakfast experience at Doubletree By Hilton Wellington receives varied feedback from guests, showcasing a range of culinary delights paired with occasional hiccups. On the positive side, many guests appreciate the great selection and high quality of food, often describing it as excellent, delicious and superb. The breakfast buffet offers a wide array of choices, catering to diverse tastes and preferences with some patrons praising the chef's willingness to prepare poached eggs to order. The included breakfast is often seen as a bonus, adding value to the overall stay.

However, there are some areas where improvements are needed. A few guests found the breakfast to be disappointing, noting issues such as cold food, undercooked bacon and poor coffee and juice quality. Some reviews mention the buffet being overpriced and running short on supplies towards the end of the service. The cleanliness of the breakfast area and the timeliness of the service also received occasional criticism.

The staff at breakfast generally garnered positive remarks for their attentive service, although there were instances where more staff were needed to handle the busy periods effectively. Overall, while Doubletree By Hilton Wellington provides a satisfying breakfast experience for many, there are opportunities to enhance consistency and address specific guest concerns.

Dinner
Dinner experiences at the Doubletree By Hilton Wellington seem to elicit a mixture of responses. On a positive note, the restaurant consistently receives praise for serving delicious food with standout dishes and creative combinations like the potato mixture with cauliflower cheese. Many guests commend the Spring Kitchen restaurant as outstanding, highlighting the fine-dining atmosphere and wonderful service. Evening dinners are often enjoyed with words like delicious, superb and excellent frequently mentioned. The restaurant's menu appears modern with varied and tasty options. Room service, at times, is also noted for its appetizing offerings.

However, there are areas highlighted for improvement. Some guests find the dinner menu limited, expressing disappointment with the variety and quality of certain dishes like the salmon and rogan josh. The bar service is frequently flagged for its early closures, basic offerings and intermittent availability. Complaints also include instances of understaffing and occasional issues with billing. Moreover, the dining area could benefit from more space and cleanliness. Despite these issues, many guests still leave pleased with their overall dining experience, appreciating the friendly and efficient service combined with an intimate dining environment.

Rooms
Located in the heart of Wellington, the Doubletree By Hilton Wellington offers spacious and exceptionally clean rooms that have impressed many guests with their art deco charm and modern amenities. The rooms are beautifully decorated, often featuring luxurious and comfortable beds, blackout curtains and soundproof windows to ensure a restful night's sleep. Guests frequently noted the high ceilings and well-preserved architectural features that add a touch of historical elegance to the stay.

The bathrooms, commonly described as large and well-equipped, come with thoughtful touches such as heated towel rails and complimentary soaps, making for a more comfortable and luxurious experience. Many rooms also offer good temperature control and modern decor that balances both style and comfort.

Despite a few mentions of minor issues such as occasional noise, poor views or needing some maintenance, guests overwhelmingly found the rooms to be pleasant, spacious and quiet. Most reviews highlighted the exceptional cleanliness and the tasteful, cozy presentation of the rooms. The well-appointed furniture and meticulous design contribute to the overall warm and inviting atmosphere.

With spacious layouts perfect for families and individuals looking for a comfortable retreat, the rooms often surpass expectations in terms of size and amenities. Whether staying for a brief or extended visit, the beautifully presented and commodious rooms at Doubletree By Hilton Wellington make for a delightful place to unwind.

Beds
At the Doubletree By Hilton Wellington, guests continually rave about the comfort of the beds. The reviews highlight that the beds are not only sufficient in size but are often described as super comfortable, large and ideal for a good night's sleep. Guests repeatedly mention the exceptionally comfy mattresses and pillows, which contribute to an overall amazing sleeping experience.

The bedding quality receives high praise with many noting the softness and excellent quality of the pillows and linens, which add to the luxurious feel of the stay. Several reviews mention that the comfort levels extend to the room amenities, featuring soundproof windows and excellent black-out curtains that further enhance the sleeping environment.

From king-sized beds to standard options, the recurring sentiment is that these are among the best hotel beds guests have encountered. Whether describing them as huge, downy soft or simply the most comfortable ever, it’s clear the beds at this hotel leave a lasting impression. Additionally, guests appreciate the clean and well-maintained rooms, which only adds to the overall comfort of the stay at Doubletree By Hilton Wellington.

Cleanliness
Doubletree By Hilton Wellington receives praise for its exceptional cleanliness, consistently highlighted by guests. Reviews frequently describe the hotel as very clean, spotless and immaculate. The rooms are notably clean and comfortable with many guests appreciating the fresh and well-maintained environment. Bathrooms, despite occasional notes of being fairly dirty, are often described as clean and decent-sized. The overall cleanliness extends to the common areas, which are kept tidy and well-presented.

The cleaning team is generally efficient, ensuring all rooms are well cleaned and maintaining high standards of hygiene. Guests often find the cleaning to be faultless, using phrases like cleaning perfect and cleaning exceptional. Even with minor issues such as traces of rubbish or surfaces needing better attention, the hotel’s commitment to cleanliness stands out.

The hotel itself is well-renovated, boasting clean, beautifully decorated spaces that are inviting and comfortable. Despite some feedback on dirty windows and tired areas needing better maintenance, the consistent theme of a clean and pleasant stay is predominant in guest experiences. Overall, the Doubletree By Hilton Wellington is highly regarded for its pristine environment, making it a superb choice for travelers valuing cleanliness.

Staff
The reviews for Doubletree By Hilton Wellington repeatedly highlight the hotel’s exceptional staff, emphasizing their friendliness, helpfulness and overall professionalism. Guests frequently experienced warm welcomes and accommodating service, whether at the reception, restaurant or during breakfast. There are numerous mentions of the staff going above and beyond, ensuring that every need was met, from early check-ins to providing detailed information about the local area.

Several reviews point out specific staff members, such as receptionists and housekeeping, for their exceptional customer service and attentiveness. For example, the receptionist from India and the blonde lady at the check-in desk received standout praise for their assistance and friendly demeanor. Additionally, the bar manager was noted for making great cocktails, adding to the personalized service experience.

The dedication and efficiency of the staff were consistently applauded with many guests remarking that nothing seemed impossible for this diligent team. From the front desk to the cleaning crew, the commitment to maintaining a high standard of service did not go unnoticed. The consistent mention of staff being courteous, polite and professional underscores a collectively positive impression.

While a few negative comments surfaced regarding some staff being overwhelmed or unprofessional, these were vastly outnumbered by the overwhelmingly positive assessments. Overall, the staff at Doubletree By Hilton Wellington are celebrated for their cooperative spirit, consistently friendly and accommodating attitude and for making guests feel genuinely valued and cared for during their stay.

Wi-Fi
At the Doubletree By Hilton Wellington, guests generally find the wifi to be good and consistent throughout the hotel, facilitating a smooth online experience during their stays. The availability of free wifi is appreciated and adds to the convenience. However, some visitors have mentioned areas for improvement, such as the need for enhanced connectivity options for the Internet-connected TV and addressing issues with broken or poor wifi. While the hotel offers complimentary wifi, there have been requests for a more straightforward and universally free wifi service.

Gym
The gym at Doubletree By Hilton Wellington receives mixed feedback from guests. While it is appreciated that the hotel provides an onsite fitness room with necessary equipment, many find the gym to be small and feel it could use some improvement. Several reviews mention that the gym facilities are inadequate and average at best. Additionally, the proximity of the gym to guest rooms has led to noise disturbances, affecting the ability to sleep when the gym is in use. Overall, despite the convenience of having a fitness room, guests suggest that enhancements are needed for a better experience.

Parking
Parking at the Doubletree By Hilton Wellington has garnered mixed reviews from guests. On the positive side, many found the parking to be handy and easy with convenient options nearby, including on-site parking at Wilson's and public parking within walking distance. Some appreciated the availability of valet parking, which, despite being costly, was deemed worth it by several reviewers.

However, several guests also highlighted significant challenges. The parking process was often described as confusing and tricky to navigate with signage and instructions needing improvement. The parking spaces were frequently mentioned as narrow and the cost, ranging from $35 to $50 per night, was noted as high and sometimes unclear beforehand. Additionally, some guests faced difficulties finding parking or dealt with limited availability.

In summary, while the hotel offers multiple parking options, some guests experienced complications and high costs, suggesting potential room for clearer communication and better parking management.

Family
Doubletree By Hilton Wellington emerges as an excellent choice for families, providing a pleasant and comfortable environment tailored to meet the needs of guests traveling with children. The hotel boasts spacious rooms, perfect for families with amenities that cater specifically to their needs, including family-sized rooms and free cots for babies. Many reviews highlight the Junior King studio as particularly suitable for a family of three, offering an ideal space for a comfortable stay.

The family-friendly atmosphere is complemented by the hotel's attentive and helpful staff, who go out of their way to ensure children are well-cared for, from providing comfortable kids' beds to being accommodating and supportive with young kids. The hotel's pool and breakfast buffet are special highlights with kids reportedly enjoying these amenities immensely.

Additionally, the hotel's location is deemed convenient for family outings and activities, making it an ideal base for exploring Wellington. Despite a few instances of miscommunication causing minor inconveniences, the overall experience tends to be positive, ensuring a memorable and enjoyable stay for families looking to explore the city while staying at a hotel that understands their specific needs.

4 Star
Doubletree By Hilton Wellington is consistently recognized as a commendable four-star hotel, offering a fabulous and exceptional experience. Reviews emphasize its four-star facilities, service and amenities, often highlighting the quality and cleanliness as being on par with its rating. Several guests appreciate that it punches above its four-star rating, delivering more than what one might typically expect from a hotel in this category. The hotel's location is highlighted as convenient for accessing taxis, food options and local amenities, enhancing the overall stay.

The hotel's design is praised for its elegant fusion of classic architectural features with modern art with many guests admiring the decor and the quality of room fittings. However, some reviews mention that it didn't quite meet the usual high standards seen in other Hilton properties, suggesting there could be areas for improvement. Nonetheless, the quality of bedding, meals and overall ambiance received positive remarks, consistently aligning with four-star expectations. Overall, this hotel stands out as a reliable choice within its category in Wellington.

Business
Doubletree By Hilton Wellington stands out as an ideal choice for business travelers, positioned strategically in the Central Business District (CBD), making it highly convenient for business trips. Guests frequently appreciate its business-friendly atmosphere and commend the well-equipped business center and available meeting rooms, which cater effectively to professional needs. The hotel’s facilities are described as perfect for business meetings with good WiFi to support work demands.

Adding to its appeal, the location is noted for being highly convenient for meetings and work-related activities, enhancing the overall business travel experience. While there was a minor inconvenience reported with key card functionality, the service generally maintains a high standard and contributes positively to the hotel’s suitability for business stays. Overall, Doubletree By Hilton Wellington is highly regarded for catering to business-oriented guests with excellent services and facilities tailored to make work trips seamless and efficient.

Accessible
Doubletree By Hilton Wellington is praised for its excellent accessibility, making it highly convenient for guests with disabilities. The hotel is situated close to Wellington's central areas, allowing easy and short walks to nearby locations. Guests have highlighted the availability of wheelchair access, accessible entrances and various facilities designed to accommodate disabled individuals. On-site disabled parking further enhances the hotel's overall accessibility. The hotel features accessible rooms that are thoughtfully laid out to be user-friendly for disabled guests. The property is recognized as disabled-friendly, bolstered by nice accessibility features throughout. However, it should be noted that some amenities, such as a mini bar, need to be requested specifically.

Honeymoon
Doubletree By Hilton Wellington is frequently praised as an ideal choice for honeymooners. Guests describe their stays as perfect and memorable with several highlighting the beautiful and romantic accommodations that contribute to a phenomenal honeymoon experience. The hotel's honeymoon suite, in particular, receives high marks, often being described as divine and perfect for romantic getaways. Special gestures for honeymooners add a sweet touch to the stay, making this hotel a great honeymoon treat and an ideal honeymoon destination. Couples celebrating special weekends away also find this hotel to be a perfect spot for a romantic escape.

Luxury
Doubletree By Hilton Wellington is repeatedly praised for its luxurious ambiance and upscale amenities. Guests characterize their stay as luxurious and pampering, frequently noting the hotel’s luxury feel and vibe. The luxurious decor and design contribute to an opulent atmosphere, making the property stand out as a truly luxury hotel.

Guests enjoyed the spacious and luxuriously appointed rooms, including lavish suites and luxurious bathrooms equipped with upscale amenities. The hotel's luxurious beds and lavish breakfast offerings further enhance the overall sense of indulgence. Overall, Doubletree By Hilton Wellington is described as a gorgeous property that exudes luxury, making it a great option for those seeking an upscale and luxurious experience.

Romantic
Doubletree By Hilton Wellington offers a superb setting for couples seeking a romantic getaway. Guests frequently highlighted the hotel's romantic ambiance, perfect for creating special moments with a partner. The interior and room layouts contribute to the romantic vibe with many couples enjoying tranquil rooftop views, romantic breakfasts and dinners and cozy atmospheres. The romantic touches and surroundings are ideal for intimate escapes and the hotel's location enhances the overall experience. Guests have noted the attentive staff, who go the extra mile by sometimes upgrading rooms to more luxurious suites, adding to the romantic atmosphere. Whether it's a honeymoon, a special weekend away or simply a romantic vacation, this hotel consistently leaves couples with fond, memorable experiences.


No, Doubletree By Hilton Wellington doesn't have any pool.

No, a spa isn't available at Doubletree By Hilton Wellington.

No, Doubletree By Hilton Wellington doesn't allow dogs.

Yes, parking facilities are available at Doubletree By Hilton Wellington.

Yes, Doubletree By Hilton Wellington has a gym.

Location Show Map
More Options
  • Hotel in Wellington

  • 8.6 Very Good

  • From $101

  • Hotel in Wellington

  • 7.6 Good

  • From $158

  • Hotel in Wellington

  • 8.5 Very Good

  • From $118

  • Hotel in Wellington

  • 8.1 Very Good

  • From $77



7,183,807

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ