Hotel Pacific Palma
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Summary of reviewsHotel Pacific Palma enjoys a prime location highly praised by guests for its proximity to the beach, being just a short 5 to 10-minute walk away. The hotel's advantageous position also offers easy access to the city center, main street, shops, clubs and public transportation, contributing to a convenient and enjoyable stay. Despite minor inconveniences like occasional unpleasant odors and isolated cleanliness issues, the tranquil setting amidst a bustling locale is a standout feature.
The breakfast experience at Hotel Pacific Palma receives mixed reviews. Many guests praise the meals for being excellent, abundant and delicious with the availability of fresh fruits and vegetables adding a healthy touch. However, there are recurring mentions of monotony with limited variety leading to some dissatisfaction.
Dinner offerings receive similar feedback, where guests commend the taste and quality of the food, describing it as tasty and delicious. Yet, there is a common criticism regarding the lack of variety and occasional issues with meals being served cold or not replenished promptly.
The rooms at Hotel Pacific Palma are often described as spacious, modern and clean. Guests appreciate the stylish and well-maintained accommodations, complete with modern furnishings and comfortable beds. Though daily cleaning is generally consistent, some noted superficial cleaning practices and issues with noise or unpleasant smells.
Cleanliness across the hotel is frequently praised, particularly in the newer sections and common areas like the pool. However, occasional inconsistencies are noted with some guests pointing out areas that require more attention.
The staff at Hotel Pacific Palma are frequently lauded for their friendliness and helpfulness. Many guests highlight the reception staff and other personnel as welcoming and polite, enhancing the overall guest experience. Despite some isolated negative interactions and language barriers, the majority sentiment underscores the hospitable nature of the staff.
Wi-Fi services at the hotel are mixed with some guests enjoying good connectivity and others experiencing weak or nonexistent signals, particularly in upper floors or specific rooms.
The pool area is a notable highlight, praised for its cleanliness, adequate size and suitability for both children and adults. Mixed reviews on water temperature aside, the pool remains a comfortable and enjoyable feature for many guests.
The hotel's proximity to the beach is frequently praised with guests appreciating the convenient and easy access. The relaxed environment and availability of beach amenities further enhance this positive aspect.
Parking at the hotel offers both paid and free options with some guests finding the availability convenient. However, limited capacity and the lack of reservation options can pose challenges during peak times.
Hotel Pacific Palma is deemed family-friendly with various amenities and activities suitable for all ages, making it a recommended choice for those traveling with children. Despite some room allocation issues for larger families, the overall sentiment is positive.
Lastly, while many guests find the beds very comfortable, there are inconsistent reviews regarding bed quality with some experiencing issues with old or uncomfortable mattresses.
In summary, Hotel Pacific Palma stands out for its excellent location, friendly staff, spacious rooms and family-friendly amenities, though it faces areas needing improvement in food variety, Wi-Fi reliability and bed quality consistency.
Categories
The breakfast experience at Hotel Pacific Palma receives mixed reviews. Many guests praise the meals for being excellent, abundant and delicious with the availability of fresh fruits and vegetables adding a healthy touch. However, there are recurring mentions of monotony with limited variety leading to some dissatisfaction.
Dinner offerings receive similar feedback, where guests commend the taste and quality of the food, describing it as tasty and delicious. Yet, there is a common criticism regarding the lack of variety and occasional issues with meals being served cold or not replenished promptly.
The rooms at Hotel Pacific Palma are often described as spacious, modern and clean. Guests appreciate the stylish and well-maintained accommodations, complete with modern furnishings and comfortable beds. Though daily cleaning is generally consistent, some noted superficial cleaning practices and issues with noise or unpleasant smells.
Cleanliness across the hotel is frequently praised, particularly in the newer sections and common areas like the pool. However, occasional inconsistencies are noted with some guests pointing out areas that require more attention.
The staff at Hotel Pacific Palma are frequently lauded for their friendliness and helpfulness. Many guests highlight the reception staff and other personnel as welcoming and polite, enhancing the overall guest experience. Despite some isolated negative interactions and language barriers, the majority sentiment underscores the hospitable nature of the staff.
Wi-Fi services at the hotel are mixed with some guests enjoying good connectivity and others experiencing weak or nonexistent signals, particularly in upper floors or specific rooms.
The pool area is a notable highlight, praised for its cleanliness, adequate size and suitability for both children and adults. Mixed reviews on water temperature aside, the pool remains a comfortable and enjoyable feature for many guests.
The hotel's proximity to the beach is frequently praised with guests appreciating the convenient and easy access. The relaxed environment and availability of beach amenities further enhance this positive aspect.
Parking at the hotel offers both paid and free options with some guests finding the availability convenient. However, limited capacity and the lack of reservation options can pose challenges during peak times.
Hotel Pacific Palma is deemed family-friendly with various amenities and activities suitable for all ages, making it a recommended choice for those traveling with children. Despite some room allocation issues for larger families, the overall sentiment is positive.
Lastly, while many guests find the beds very comfortable, there are inconsistent reviews regarding bed quality with some experiencing issues with old or uncomfortable mattresses.
In summary, Hotel Pacific Palma stands out for its excellent location, friendly staff, spacious rooms and family-friendly amenities, though it faces areas needing improvement in food variety, Wi-Fi reliability and bed quality consistency.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel Pacific Palma boasts a prime location that is frequently praised by visitors. Guests consistently highlight the hotel's proximity to the beach, often mentioning that it is just a 5-minute walk away with some indicating it could be as much as 10 minutes for a leisurely stroll. Positioned only 100-150 meters from the shoreline, the convenience of accessing the beach is a standout feature.
The hotel is also noted for its short distance to the city center, making it easy to explore attractions, cafes, grocery stores and the bustling main street lined with shops and clubs. It is positioned near both the sea and the promenade, providing guests with easy access to both leisure and commercial areas.
Public transport options, including nearby bus stops, facilitate easy travel around the area, adding to the overall convenience of the location. The availability of a pool and parking further enhances guest convenience, ensuring a comfortable and accessible stay.
Although a few guests mentioned minor inconveniences like an occasional unpleasant odor or cleanliness issues in limited instances, the overwhelming sentiment is positive. The hotel’s tranquil setting, despite being close to the main road and central attractions, ensures a peaceful experience while still being connected to the vibrant locale of Sunny Beach.
At Hotel Pacific Palma, opinions on breakfast are quite varied. Many guests praised the meals, describing them as excellent, abundant and delicious. Some appreciated the availability of fresh fruits and vegetables, which added a healthy touch to their morning routine. The overall sentiment from some reviews suggests that breakfast was good, sufficient and featured a nice selection of dishes.
However, there were recurring mentions of monotony and limited options. Several guests found the breakfast repetitive with the same food choices daily such as omelettes and sausages. This repetition led to some feeling bored and dissatisfied. There were also reports of sparse and unsatisfactory breakfast experiences with a few pointing out specific issues like stale salami and even moldy bread.
While some guests were comfortable with the breakfast offerings and found them tasty, others felt the variety and overall quality could be improved significantly. The breakfast service starting late at 08:10 was noted, which might be inconvenient for those with early plans. Despite mixed reviews, it appears that the hotel has the potential for delightful breakfast experiences but could enhance customer satisfaction by addressing the areas of concern.
The dinner experience at Hotel Pacific Palma has received mixed reviews from guests. Despite some negative feedback, several guests praise the food's taste and quality. Descriptions such as tasty, delicious and very good are frequently mentioned, indicating that the dishes served are generally enjoyable.
However, a common point of criticism is the lack of variety. Many guests noted that the same types of dishes were repeated over the course of their stay with pasta, rice with vegetables, chicken drumsticks, salads, deli meats, pizza and different cheeses being staples. This monotony led some guests to describe the meals as mediocre or unimaginative.
Additionally, there were remarks about meals often being served cold or in batches, which sometimes deterred from the dining experience. Limited options, especially for children and food running out for late diners were also highlighted as issues.
Despite these drawbacks, some guests had positive overall impressions of the dining experience, citing sufficient variety and adequately portioned meals. For those who favored simple, well-prepared dishes, the hotel's cuisine seemed to meet expectations.
In conclusion, while Hotel Pacific Palma’s dinner offerings were lauded for their taste, the lack of diversity and occasional service issues suggest there is room for improvement in the dining experience at the hotel.
Hotel Pacific Palma offers spacious and modern accommodations that have generally received positive feedback from guests. The rooms are frequently praised for being large, clean and nicely decorated. Renovations have left many rooms looking stylish and well-maintained with modern furnishings and comfortable beds. Daily cleaning services maintain a good level of cleanliness, though some guests have noted inconsistency.
The hotel features several updated and well-equipped apartments, some of which have large terraces and multiple bathrooms. Many guests appreciate the new infrastructure, including air conditioning and fresh linens regularly provided.
While many reviews highlight the cleanliness and comfort of the rooms, there are occasional issues. A few guests have mentioned superficial cleaning practices, such as dirt on the balcony and hastily cleaned bathrooms. Noise from the hallway and bad smells in some rooms have also been noted, disrupting the otherwise pleasant stay.
Overall, the rooms at Hotel Pacific Palma are described as spacious, modern and generally clean, offering a good quality-price ratio despite some minor issues with maintenance and noise.
Hotel Pacific Palma offers a varied experience when it comes to the comfort of its beds. Many guests have highlighted the beds as being very comfortable with regular linen changes ensuring cleanliness and a fresh feel. The spacious and clean rooms contribute positively to the overall experience.
However, some reviews indicate inconsistency in bed quality. While some guests found the beds very comfortable, others pointed out issues with old and uncomfortable mattresses. Specific complaints included hard springs and worn-out mattresses, which made the sleep experience less pleasant for some visitors. There were also mentions of sofa beds being particularly hard and uncomfortable.
Overall, while a significant number of guests enjoyed comfortable beds, inconsistencies in bed quality suggest that room experiences may vary. Regular maintenance and updates to mattresses could enhance the stay for future visitors.
Hotel Pacific Palma maintains a commendable standard of cleanliness, as indicated by several positive reviews. Guests highlighted the hotel's clean rooms, tidy surroundings and well-maintained pool area. Clean linens and regular room cleaning were frequently mentioned, ensuring a pleasant stay for many. The cleaning staff received praise for their diligent work and friendly demeanor.
However, the reviews also revealed inconsistencies in maintaining high cleanliness standards. Issues such as neglect of daily towel exchanges, infrequent floor vacuuming and sporadic room cleaning were pointed out. Some guests experienced dust and spiders in their rooms upon arrival and noted areas like the balcony and loungers by the pool needing more attention. There were mentions of dirty cutlery, stained sheets and cracked bathroom tiles in certain rooms, suggesting variability in the upkeep across different parts of the hotel.
While the newer sections of the hotel were often described as clean and well-maintained, guests staying in the older parts reported outdated furnishings and superficial cleaning. Despite these issues, the hotel's general cleanliness and friendly staff contributed positively to the overall guest experience at Hotel Pacific Palma.
The staff at Hotel Pacific Palma are frequently praised for their kindness and friendliness. Visitors often describe the reception staff and other personnel as welcoming, responsive and polite. Many guests noted the helpfulness and efficiency of the hotel staff, highlighting positive interactions with smiling, accommodating team members. The female bartender and the cleaning staff also received commendations for their pleasant demeanor.
However, some guests experienced less favorable interactions, mentioning that certain staff members appeared grumpy, indifferent or even unhelpful at times. Language barriers were occasionally an issue with some staff members unable to effectively communicate in English. Despite this, the overall impression provided by the majority of guests remains positive, underscoring the generally hospitable and amiable nature of the staff at Hotel Pacific Palma. These positive reviews suggest that the staff's friendly and responsive service greatly enhances the overall guest experience.
Hotel Pacific Palma offers mixed experiences with its Wi-Fi services. Many guests enjoyed good connectivity, reporting solid signal strength throughout the hotel, even extending across the street. However, there were several frustrations noted, particularly with Wi-Fi availability in the upper floors and rooms, where coverage was often insufficient or nonexistent. Some guests encountered weak connections or complete malfunctions, making it challenging to work effectively. Despite this, others experienced seamless internet access in all areas of the hotel. Overall, while some areas require improvement, certain parts of the hotel boast reliable Wi-Fi access.
Hotel Pacific Palma boasts a notably clean and well-maintained pool area, often highlighted for its adequate size and suitability for both children and adults. Guests appreciate the ample availability of sun loungers and umbrellas, making it a comfortable spot to relax. The pool is described as very good for swimming with some praising its spaciousness and clean water.
However, feedback on the water temperature is mixed. While some guests find the water to be refreshingly cool, others describe it as too cold, making it less inviting. The pool's location facing the street and its adequate amenities, including accessible parking and nearby showers and toilets, add to the convenience for visitors.
Families with young children seem to find it particularly appealing due to its playground-age suitability and the additional smaller pool for kids. However, the children's pool is noted to be on the smaller side and the adult pool requires adequate swimming skills due to its deeper sections.
Overall, the pool area is a pleasant and useful feature of Hotel Pacific Palma, offering a clean and enjoyable environment complemented by friendly staff and other amenities such as a ping pong table and a spa.
Hotel Pacific Palma offers a notable advantage with its close proximity to the beach, making it a convenient choice for beach lovers. Guests repeatedly highlight that the beach is easily accessible with an estimated walking time ranging from 5 to 20 minutes, depending on individual pace and exact location. Many visitors appreciate the relaxed environment around the beach area, noting that it's not too busy and has spacious sections for blankets and loungers. Multiple reviews underscore the ease of getting there, whether it's a quick walk or a short ride by buggy. The scenic sea view and the availability of beach amenities like loungers and umbrellas further enhance the beach experience. Overall, the hotel's strategic location near the beach provides guests with an enjoyable and hassle-free seaside escape.
Hotel Pacific Palma offers a variety of parking options for guests, including both paid and free spots. While parking at the hotel incurs an additional charge, some guests appreciate the availability of paid parking for 6 leva in front of the property. The strategic location of the hotel also allows guests to find free parking on nearby side streets, which some found convenient.
Despite these options, the hotel’s parking capacity can be an issue, as there are reports of limited spaces, especially during peak times. Some guests have had to park on unsupervised streets due to the hotel's lot being full. The hotel parking does not require a reservation, which can lead to unpredictability in finding a spot. Nonetheless, those who secured parking felt that the fee was reasonable and appreciated the proximity to various shops around the hotel.
To sum up, while the hotel provides both paid and free parking options, it would benefit from increasing its parking capacity and better managing availability to accommodate all guests comfortably.
Hotel Pacific Palma appears to be an ideal choice for families looking for a comfortable stay with their children. The hotel is equipped with a range of amenities to entertain kids, including a playroom, kindergarten area and a heated children's pool, all contributing to its reputation as a family-friendly destination. Various activities suitable for all ages ensure that families can enjoy their time together.
The hotel also boasts a very clean pool, which adds to the overall appeal for families. Despite some limitations in the children’s options and occasional issues with room allocation for families with multiple children, the general sentiment leans towards positivity.
Guests highlight the hotel's suitability for a complete family experience, making it a recommended choice for those traveling with children. Many reviewers noted that they had a great time with their families at Hotel Pacific Palma, praising its features and activities that cater well to families with kids.
Hotel Pacific Palma is a three-star hotel with facilities and services that align with its official rating. The hotel meets the expected standards for a three-star establishment, offering a level of service and amenities typical of this classification. While some guests feel that the rating accurately reflects their experience, others believe the hotel falls short of three-star expectations, citing dated facilities and missing items. It's important to note that the perception of a three-star rating can vary by country. Overall, the hotel provides a satisfactory experience consistent with three-star hotel norms.
The outdoor pool at Hotel Pacific Palma consistently receives positive feedback from guests. Notable aspects include the pleasant atmosphere, cleanliness and practicality of the pool area. Guests appreciate the ample number of loungers available, ensuring relaxed sunbathing by a very clean swimming area. The pool bar is highlighted as practical, enhancing the overall poolside experience. The water in the pool is frequently mentioned as clean and the pool steps are kept in good condition. While some mention that the sunbeds can become dirty after rain, overall, the pool is described as modest but nice with clean and enjoyable deep swimming areas. Visitors also appreciate the extended hours, allowing for a swim until 9pm.
Hotel Pacific Palma is notably accommodating for guests traveling with pets, especially dogs. Pets are welcomed across their facilities with specific pet-friendly rooms available. The pet policy is clear and straightforward, ensuring a hassle-free stay for those with furry companions. Guests appreciate that there is no additional payment required for bringing pets along, an aspect that adds to the hotel’s charm. The amenities for pets are well thought out and the designation of certain areas like the ones where dogs are allowed (excluding water areas) adds to the comfort. The staff stands out for their friendliness and dedication with particular mentions of the welcoming demeanor of the lady at the reception. Those traveling with pets can expect a pleasant and inclusive experience at Hotel Pacific Palma.
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Location
The hotel is also noted for its short distance to the city center, making it easy to explore attractions, cafes, grocery stores and the bustling main street lined with shops and clubs. It is positioned near both the sea and the promenade, providing guests with easy access to both leisure and commercial areas.
Public transport options, including nearby bus stops, facilitate easy travel around the area, adding to the overall convenience of the location. The availability of a pool and parking further enhances guest convenience, ensuring a comfortable and accessible stay.
Although a few guests mentioned minor inconveniences like an occasional unpleasant odor or cleanliness issues in limited instances, the overwhelming sentiment is positive. The hotel’s tranquil setting, despite being close to the main road and central attractions, ensures a peaceful experience while still being connected to the vibrant locale of Sunny Beach.
Breakfast
However, there were recurring mentions of monotony and limited options. Several guests found the breakfast repetitive with the same food choices daily such as omelettes and sausages. This repetition led to some feeling bored and dissatisfied. There were also reports of sparse and unsatisfactory breakfast experiences with a few pointing out specific issues like stale salami and even moldy bread.
While some guests were comfortable with the breakfast offerings and found them tasty, others felt the variety and overall quality could be improved significantly. The breakfast service starting late at 08:10 was noted, which might be inconvenient for those with early plans. Despite mixed reviews, it appears that the hotel has the potential for delightful breakfast experiences but could enhance customer satisfaction by addressing the areas of concern.
Dinner
However, a common point of criticism is the lack of variety. Many guests noted that the same types of dishes were repeated over the course of their stay with pasta, rice with vegetables, chicken drumsticks, salads, deli meats, pizza and different cheeses being staples. This monotony led some guests to describe the meals as mediocre or unimaginative.
Additionally, there were remarks about meals often being served cold or in batches, which sometimes deterred from the dining experience. Limited options, especially for children and food running out for late diners were also highlighted as issues.
Despite these drawbacks, some guests had positive overall impressions of the dining experience, citing sufficient variety and adequately portioned meals. For those who favored simple, well-prepared dishes, the hotel's cuisine seemed to meet expectations.
In conclusion, while Hotel Pacific Palma’s dinner offerings were lauded for their taste, the lack of diversity and occasional service issues suggest there is room for improvement in the dining experience at the hotel.
Rooms
The hotel features several updated and well-equipped apartments, some of which have large terraces and multiple bathrooms. Many guests appreciate the new infrastructure, including air conditioning and fresh linens regularly provided.
While many reviews highlight the cleanliness and comfort of the rooms, there are occasional issues. A few guests have mentioned superficial cleaning practices, such as dirt on the balcony and hastily cleaned bathrooms. Noise from the hallway and bad smells in some rooms have also been noted, disrupting the otherwise pleasant stay.
Overall, the rooms at Hotel Pacific Palma are described as spacious, modern and generally clean, offering a good quality-price ratio despite some minor issues with maintenance and noise.
Beds
However, some reviews indicate inconsistency in bed quality. While some guests found the beds very comfortable, others pointed out issues with old and uncomfortable mattresses. Specific complaints included hard springs and worn-out mattresses, which made the sleep experience less pleasant for some visitors. There were also mentions of sofa beds being particularly hard and uncomfortable.
Overall, while a significant number of guests enjoyed comfortable beds, inconsistencies in bed quality suggest that room experiences may vary. Regular maintenance and updates to mattresses could enhance the stay for future visitors.
Cleanliness
However, the reviews also revealed inconsistencies in maintaining high cleanliness standards. Issues such as neglect of daily towel exchanges, infrequent floor vacuuming and sporadic room cleaning were pointed out. Some guests experienced dust and spiders in their rooms upon arrival and noted areas like the balcony and loungers by the pool needing more attention. There were mentions of dirty cutlery, stained sheets and cracked bathroom tiles in certain rooms, suggesting variability in the upkeep across different parts of the hotel.
While the newer sections of the hotel were often described as clean and well-maintained, guests staying in the older parts reported outdated furnishings and superficial cleaning. Despite these issues, the hotel's general cleanliness and friendly staff contributed positively to the overall guest experience at Hotel Pacific Palma.
Staff
However, some guests experienced less favorable interactions, mentioning that certain staff members appeared grumpy, indifferent or even unhelpful at times. Language barriers were occasionally an issue with some staff members unable to effectively communicate in English. Despite this, the overall impression provided by the majority of guests remains positive, underscoring the generally hospitable and amiable nature of the staff at Hotel Pacific Palma. These positive reviews suggest that the staff's friendly and responsive service greatly enhances the overall guest experience.
Wi-Fi
Pool
However, feedback on the water temperature is mixed. While some guests find the water to be refreshingly cool, others describe it as too cold, making it less inviting. The pool's location facing the street and its adequate amenities, including accessible parking and nearby showers and toilets, add to the convenience for visitors.
Families with young children seem to find it particularly appealing due to its playground-age suitability and the additional smaller pool for kids. However, the children's pool is noted to be on the smaller side and the adult pool requires adequate swimming skills due to its deeper sections.
Overall, the pool area is a pleasant and useful feature of Hotel Pacific Palma, offering a clean and enjoyable environment complemented by friendly staff and other amenities such as a ping pong table and a spa.
Beach
Parking
Despite these options, the hotel’s parking capacity can be an issue, as there are reports of limited spaces, especially during peak times. Some guests have had to park on unsupervised streets due to the hotel's lot being full. The hotel parking does not require a reservation, which can lead to unpredictability in finding a spot. Nonetheless, those who secured parking felt that the fee was reasonable and appreciated the proximity to various shops around the hotel.
To sum up, while the hotel provides both paid and free parking options, it would benefit from increasing its parking capacity and better managing availability to accommodate all guests comfortably.
Family
The hotel also boasts a very clean pool, which adds to the overall appeal for families. Despite some limitations in the children’s options and occasional issues with room allocation for families with multiple children, the general sentiment leans towards positivity.
Guests highlight the hotel's suitability for a complete family experience, making it a recommended choice for those traveling with children. Many reviewers noted that they had a great time with their families at Hotel Pacific Palma, praising its features and activities that cater well to families with kids.
3 Star
Outdoor Pool
Dog Friendly
Yes, Hotel Pacific Palma has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Pacific Palma.
Yes, Hotel Pacific Palma welcomes dogs.
Yes, parking facilities are available at Hotel Pacific Palma.
Yes, Hotel Pacific Palma has a gym.
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