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Summary of reviewsBasil Hostel in Muscat provides a welcoming, convenient, and enjoyable stay for travelers. Located centrally, it offers easy access to transport links like the Azaiba and Mwasalat Bus Stations, and is close to the airport, enhancing its accessibility. Guests can relish local dining options and supermarkets nearby, with the Grand Mosque, shopping malls, a beach, and public transport adding to the cultural and leisure appeal. This strategic city center positioning makes Basil Hostel an excellent base for exploring Muscat and its environs.
Cleanliness is a standout feature of Basil Hostel, with guests consistently praising the immaculate environment. The spotless facilities, including hygienic bedding, restrooms, and common areas, contribute to a cozy atmosphere. Daily housekeeping ensures high standards of cleanliness that are generally well appreciated, with an overall ambiance that is fresh and inviting.
The hostel's staff, led by Basil, Emily, and Ziad, enhance the experience with exceptional hospitality. They are recognized for their warmth, professionalism, and kindness, creating a welcoming and relaxed environment. Basil, the owner, is often highlighted for his friendly demeanor and dedication to guest satisfaction, including offering city tours. The staff's commitment to a pleasant environment makes Basil Hostel a memorable place for travelers seeking both comfort and genuine connection.
While bedding cleanliness is appreciated, guests have mixed experiences with the beds themselves. Although hygienic, the beds are noted for being basic, with some complaints about shakiness, squeaking, and comfort due to thin, hard mattresses. The beds could benefit from improvements in quality and solidity.
Overall, Basil Hostel stands out for its prime location, exceptional cleanliness, and outstanding staff, providing a pleasant experience despite some areas for improvement regarding bed comfort.
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