Sonesta Select Phoenix Chandler

Chandler 33.31839800, -111.97068300 , 920 North 54th Street (Show on Map)
8.3
Very Good


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Summary of reviewsSonesta Select Phoenix Chandler has received widespread acclaim for its excellent location, nestled conveniently near Interstate 10, offering easy access to local dining, shopping and workplaces. The serene cul-de-sac setting provides a peaceful retreat despite its proximity to the freeway, making it ideal for both leisure and business travelers.

The rooms at the hotel are consistently praised for their cleanliness, spaciousness and modern decor. Guests enjoy the comfortable queen and king-size beds and the well-decorated interiors. Although some visitors noted a need for more in-room amenities like refrigerators and microwaves, the overall state of the rooms contributed positively to their stays. The bathrooms, featuring either bathtubs or walk-in showers, were generally appreciated, despite a few comments about minor cleanliness issues.

Cleanliness throughout the hotel is often highlighted with guests remarking on spotless environments and a generally clean, modern facility. While the majority found it exceptionally clean, there were occasional reports of areas like the pool or specific rooms where cleanliness did not meet expectations.

The staff at Sonesta Select Phoenix Chandler stands out for their outstanding friendliness and helpfulness. Numerous guests praised the warm, professional service with particular mentions of staff members like Connor M. and the general manager, Kevin, who go above and beyond in ensuring a pleasant experience.

The pool and hot tub receive favorable reviews for being clean, well-maintained and heated to a comfortable temperature. The courtyard pool area is especially noted for its inviting atmosphere. However, some guests encountered issues with cleanliness and access, noting the need for more consistent maintenance.

Breakfast offerings at the hotel are a point of contention with many guests disappointed by the lack of complimentary options. Those who did purchase breakfast frequently found it overpriced and unsatisfactory, though the proximity to local eateries provided a convenient alternative.

Overall, Sonesta Select Phoenix Chandler is highly regarded for its superb location, comfortable and clean rooms and exceptional staff with minor areas for improvement in amenities and breakfast offerings. The combination of convenience, comfort and friendly service makes it a favored choice among travelers.
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Categories
Family Friendly Hotel
The hotel is suitable for family stays. It offers comfortable rooms and convenient access to Chandler attractions.

Dog Friendly Hotel
This hotel welcomes two pets of any size for a fee. Amenities include a pet welcome letter, treats at the front desk, a cozy pet bed, water/food bowl and a waterproof feeding mat for your guest room or suite.

Hotel with Swimming Pool
The hotel features a heated year-round outdoor pool. Guests can also relax in the hot tub located on the property.

  Heated Pool    Outdoor Pool  


Cheap Hotel
Mentioned in search results as a hotel near Maricopa, this Sonesta Select in Chandler offers comfortable accommodations and amenities that can provide value for travelers.

Accessible Hotel
This hotel offers a wide array of accessible room types including Mobility Accessible Guest Rooms with roll-in showers or accessible tubs, and Hearing Accessible options. It features lowered electrical outlets and accessible room doors with 32-inch wide openings, and notes having 42 accessible facilities in total.

3-Star Hotel
This hotel receives excellent reviews and provides free WiFi and a 24-hour fitness center. It caters well to business travelers.

Hotel with Outdoor Pool
The hotel features an outdoor pool. It offers comfortable accommodations and is suitable for both business and leisure travelers.

Hotel with Heated Pool
Guests can enjoy a heated year-round outdoor pool and a hot tub, offering a comfortable swimming experience regardless of the season.

Hotel for Honeymoon

Business Hotel

Hotel with Gym

Room Types
Guestroom King Room with Sofabed Offering a flat-screen cable TV, this room provides a seating area, free toiletries and an en suite bathroom.

Guestroom Two Queens Offering a flat-screen cable TV, this room provides a seating area, free toiletries and an en suite bathroom.

Guestroom King Courtyard or Pool View The hot tub is the standout feature of this double room. The double room features a tea and coffee maker. The unit has 2 beds.

Guestroom Two Queens Courtyard or Pool View The hot tub is the standout feature of this quadruple room. The quadruple room provides a tea and coffee maker. The unit offers 2 beds.

One-Bedroom King Suite - Non-Smoking This suite offers a hot tub. The suite features a tea and coffee maker.

Mobility/Hearing Accessible Guestroom King Roll-In Shower Guests will have a special experience as this double room offers a hot tub. The double room provides a tea and coffee maker. The unit has 1 bed.

Hearing Accessible Guestroom King This double room's special feature is the hot tub. The double room provides a tea and coffee maker. The unit offers 1 bed.

Mobility Accessible Guestroom King Tub The hot tub is the standout feature of this double room. The double room features a tea and coffee maker. The unit has 1 bed.

Hearing Accessible Guestroom Two Queens The hot tub is the standout feature of this quadruple room. The quadruple room features a tea and coffee maker. The unit has 2 beds.

Hearing Accessible Guest Room Two Queens Courtyard or Pool View Guests will have a special experience as this quadruple room offers a hot tub. The quadruple room features a tea and coffee maker. The unit has 2 beds.

Mobility Accessible One Bedroom Suite King Tub This triple room's standout feature is the hot tub. The triple room offers a tea and coffee maker. The unit has 1 bed.

Guestroom Two Queens Balcony or Patio This quadruple room features a hot tub. The quadruple room provides a tea and coffee maker and a balcony. The unit offers 2 beds.

Deluxe King Room with Balcony This double room features a hot tub. The double room features a tea and coffee maker and a balcony. The unit has 2 beds.

Guest Reviews
8.3
Very Good
Location
Situated in an ideal spot, Sonesta Select Phoenix Chandler has garnered much praise for its excellent location. Guests appreciate its proximity to Interstate 10, which offers easy access and convenience. The hotel is surrounded by numerous dining options, many of which are within walking distance. This makes it effortless for guests to enjoy meals without the need for extensive travel.

The area is also lauded for its plethora of shopping centers and grocery stores, putting all necessary amenities within arm's reach. It is noted for being conveniently located near workplaces, making it a practical choice for business travelers. Despite its closeness to the freeway, the hotel is situated in a fairly quiet cul-de-sac, offering a peaceful atmosphere.

Moreover, guests highlight that the location not only provides convenience but also value, complemented by clean, comfortable and spacious rooms. Overall, Sonesta Select Phoenix Chandler stands out for offering a fantastic location that caters to both leisurely and practical needs.

Breakfast
Sonesta Select Phoenix Chandler has generated mixed feelings among its guests regarding breakfast. Many visitors expressed their disappointment over the absence of a complimentary breakfast, highlighting that no continental or any form of breakfast options were available at the hotel. Guests felt that the inclusion of breakfast would significantly enhance their experience, especially when considering the overall price of their stay. Some were particularly dissatisfied with the quality and selection when they did purchase breakfast, mentioning it was dry, not filling and overpriced. Although the absence of breakfast was a downside, many guests found alternative local eateries to enjoy their morning meals. Overall, guests felt that offering a complimentary or reasonably-priced breakfast would elevate the hotel's appeal.

Rooms
Guests at the Sonesta Select Phoenix Chandler have generally found the rooms to be an impressive aspect of their stay. Cleanliness is a recurring highlight with many emphasizing the rooms' spotless condition. Rooms are described as spacious, modern and stylish with comfortable queen-size beds and well-decorated interiors. The layout and environment of the rooms have also received praise, ensuring a comfortable and private stay.

Guests appreciated facilities such as coffee and tea provisions and noted the bathrooms typically featured bathtubs or walk-in showers, although there were some comments about cleanliness not meeting expectations in some bathrooms and mismatched toilet seats. The lack of refrigerators and microwaves in the rooms was a downside for several guests. Additionally, some found the lighting in the rooms insufficiently bright, creating a darker ambiance than preferred.

Despite these minor drawbacks, the overall guest consensus points to well-maintained, comfortable and attractively designed rooms contributing to a pleasant stay at the hotel.

Beds
At Sonesta Select Phoenix Chandler, the beds consistently receive high praise for their comfort with many guests describing them as very comfortable, wonderful and even super super comfortable. Visitors appreciate the clean and well-furnished rooms, noting that the beds are often a highlight of their stay. With comfortable King size beds and new, great beds, guests can expect a restful night's sleep. However, some found the beds to be on the firmer side and preferences for pillow softness varied. While the majority of reviews are positive, a few guests mentioned that the mattress covers were torn, indicating a need for occasional maintenance. Despite these minor concerns, the comfortable beds at Sonesta Select Phoenix Chandler largely contribute to a pleasant stay.

Cleanliness
Sonesta Select Phoenix Chandler garners mostly positive remarks regarding its cleanliness. Reviewers frequently highlight the hotel as very clean and comfortable with many noting spotless bathrooms and an overall sense of a clean, modern facility. The front desk staff also receives praise for their friendliness and helpfulness, contributing to a welcoming atmosphere.

Despite these positive reviews, there are areas for improvement. Some guests report issues such as rooms that weren’t as clean as expected, dirty pool areas with no clean towels and occasional sightings of roaches. A few reviews mention dirty showers and stained carpets, along with unpleasant odors in the rooms. These mixed experiences suggest that while many guests find the hotel exceptionally clean, others have encountered cleanliness issues that detract from their stay.

Staff
The guest reviews for Sonesta Select Phoenix Chandler consistently highlight the remarkably friendly and helpful staff. Descriptions such as probable the friendliest staff in decades of traveling and super friendly staff underscore the warmth and professionalism guests experienced. Several mentions of individuals including Connor M. and the general manager, Kevin, suggest that the staff goes above and beyond in their roles, caring not just for guests but also for their pets.

Guests frequently noted that the front desk staff was particularly accommodating, always ready to answer questions and exceed expectations. Words like helpful, respectful, sweet and pleasant were used repeatedly, pointing to a team that genuinely cares about the guest experience. The staff's reliability and attentiveness were also emphasized with many guests appreciating their personal touch and professionalism.

Overall, it's clear that the staff at Sonesta Select Phoenix Chandler leaves a lasting impression, contributing significantly to a positive stay. Whether assisting with requests, providing local information or simply offering a welcoming smile, the team’s dedication to customer service stands out as a key highlight of the hotel.

Pool
The pool at Sonesta Select Phoenix Chandler generally receives high praise from guests. Many reviews commend the pool for being fabulous, very clean and heated to a comfortable temperature. Guests frequently describe the pool and hot tub as great with a particularly nice pool area in the courtyard. Positive remarks emphasize the clean and inviting environment with some describing the pool as amazing.

However, some reviews note issues such as a dirty pool area and a lack of clean towels. There are also mentions of the pool not being as advertised online, appearing hazy or dirty and being closed at various times, which affected some guests' ability to enjoy it. Despite these occasional concerns, the overall sentiment leans towards an enjoyable and well-maintained pool experience.


Yes, Sonesta Select Phoenix Chandler has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Sonesta Select Phoenix Chandler.

Yes, Sonesta Select Phoenix Chandler welcomes dogs.

No, parking facilities aren't available at Sonesta Select Phoenix Chandler.

Yes, Sonesta Select Phoenix Chandler has a gym.

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