Espel
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Summary of reviewsEspel Hotel, located in the heart of Andorra, strikes an excellent balance between central convenience and tranquil surroundings. Its prime location allows easy access to key attractions such as the Caldea Spa and bustling shopping streets, making it a favorite among travelers. The hotel's proximity to transportation hubs further enhances its appeal for those looking to explore beyond the city center.
Guests speak highly of the hotel's breakfast, lauding its variety, quality and inclusiveness for dietary restrictions. While some note the need for more savory options and better service timing, especially for early risers and skiers, the overall consensus is positive. Dinner, although not served in-house, receives mixed reviews with some appreciating the well-cooked, homemade meals and others noting a lack of variety.
The rooms at Espel are consistently praised for their cleanliness, spaciousness and comfort. Visitors appreciate the modern amenities, comfortable beds and scenic views, although some feedback points to occasional issues with room size and soundproofing.
Cleanliness is a standout feature at Espel with guests frequently commending the impeccably maintained rooms and common areas. The friendly and efficient staff also receive high marks, enhancing the guest experience with their multilingual capabilities and attentive service.
Wi-Fi availability is a mixed point with some guests enjoying a strong connection while others experience inconsistency. Parking facilities received both praise and criticism. Although convenient and affordable, the parking spaces are often described as tight and difficult to navigate.
For families, Espel offers a welcoming environment with spacious rooms and a family-friendly atmosphere, though some minor inconveniences, such as slow elevator service and limited buffet options for children, are noted. Ski enthusiasts find the hotel's location ideal for quick access to ski resorts with additional perks like discounted parking and ski equipment storage enhancing their stay.
While the immediate area around the hotel is quiet, nightclubs and evening activities are accessible within walking distance, providing an option for those seeking nightlife without sacrificing peace and quiet at the hotel.
Overall, Espel Hotel receives strong recommendations from guests for its ideal location, excellent cleanliness, comfortable rooms and friendly staff, making it a reliable choice for various types of travelers, from families and skiers to those simply seeking a serene yet central accommodation in Andorra.
Categories
Guests speak highly of the hotel's breakfast, lauding its variety, quality and inclusiveness for dietary restrictions. While some note the need for more savory options and better service timing, especially for early risers and skiers, the overall consensus is positive. Dinner, although not served in-house, receives mixed reviews with some appreciating the well-cooked, homemade meals and others noting a lack of variety.
The rooms at Espel are consistently praised for their cleanliness, spaciousness and comfort. Visitors appreciate the modern amenities, comfortable beds and scenic views, although some feedback points to occasional issues with room size and soundproofing.
Cleanliness is a standout feature at Espel with guests frequently commending the impeccably maintained rooms and common areas. The friendly and efficient staff also receive high marks, enhancing the guest experience with their multilingual capabilities and attentive service.
Wi-Fi availability is a mixed point with some guests enjoying a strong connection while others experience inconsistency. Parking facilities received both praise and criticism. Although convenient and affordable, the parking spaces are often described as tight and difficult to navigate.
For families, Espel offers a welcoming environment with spacious rooms and a family-friendly atmosphere, though some minor inconveniences, such as slow elevator service and limited buffet options for children, are noted. Ski enthusiasts find the hotel's location ideal for quick access to ski resorts with additional perks like discounted parking and ski equipment storage enhancing their stay.
While the immediate area around the hotel is quiet, nightclubs and evening activities are accessible within walking distance, providing an option for those seeking nightlife without sacrificing peace and quiet at the hotel.
Overall, Espel Hotel receives strong recommendations from guests for its ideal location, excellent cleanliness, comfortable rooms and friendly staff, making it a reliable choice for various types of travelers, from families and skiers to those simply seeking a serene yet central accommodation in Andorra.
Hotel near Nightlife Spots
Found in Escaldes-Engordany on Plaça Creu Blanca, Espel provides reasonable access to Andorra la Vella's nightlife. A short commute will connect guests to the city's bars and clubs.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi.
Accessible Hotel
Espel is listed as a wheelchair accessible hotel.
3-Star Hotel
Espel hotel provides a commendable 3-star experience, being well-maintained and often exceeding expectations. It is considered a superior 3-star hotel due to its consistent quality and well-kept facilities, offering good value for money.
Hotel near Ski Resorts
Family Friendly Hotel
Business Hotel
Hotel with Parking
Guest Reviews
Espel Hotel boasts a coveted location in the heart of Andorra, making it an ideal choice for travelers seeking convenience and tranquility. Nestled just steps away from the bustling main streets of Escaldes-Engordany and Andorra la Vella, it offers guests easy walking access to popular attractions such as the Caldea Spa and numerous shopping streets. Despite its central position, the hotel provides a serene environment, perfect for relaxation after a day of exploration.
Guests consistently highlight the hotel's excellent proximity to key destinations with most retail areas, restaurants and entertainment venues being within a short, pleasant stroll. The convenience of reaching the pedestrian zones and the main shopping avenue in mere minutes is a recurring theme in reviews. Additionally, the hotel's peaceful surroundings, despite being so close to the vibrant city center, earn high marks from visitors.
Espel also receives praise for its strategic placement near transportation hubs, making excursions beyond the city center seamless. The available parking and proximity to bus stops enhance the overall ease of access for guests.
In summary, Espel Hotel's prime location is its standout feature, seamlessly blending central convenience with a quiet haven, perfect for both relaxation and urban adventures in Andorra.
Espel's breakfast offerings have generally left a positive impression with many guests appreciating its quality and completeness. Descriptions like "hearty and good," "very good and complete," and "excellent breakfasts, varied and complete" highlight the satisfaction of many visitors. Moreover, the availability of breakfast options for people with intolerances and the provision of an early, healthy breakfast have been noted favorably.
The hotel's breakfast buffet has been praised for its variety with terms such as "buffet breakfast is very good" and "good variety of breakfast buffet" appearing frequently. Guests have also mentioned the breakfast's good quality with specific mentions of "high-quality breakfast" and "very good quality breakfast."
However, some reviews indicate areas for improvement. A recurring critique is the limited variety of savory options and cold cuts. Words like "minimalistic breakfast," "very modest breakfast," and "little variety in breakfasts" suggest that some guests found the range of offerings insufficient. Additionally, there are mentions of the breakfast being "basic" and "simple," and a few noted it as "too small" or "very poor and low quality."
The breakfast timing seems to be an issue for some guests, especially skiers who found it "late for skiers" and "late breakfast." Organizational aspects of the buffet are also mentioned with "the breakfast buffet is poorly organized" reflecting logistical challenges.
In summary, while Espel's breakfast is largely well-received for its quality and completeness, there is room for improvement in variety, particularly for savory items and in the organization and service timing to better accommodate all guests' schedules.
Espel offers a mixed experience when it comes to dining. Although the hotel’s restaurant is not open for lunch or dinner, guests have praised the breakfast, describing it as plentiful and good. However, the dinner service has received a range of feedback. Some guests enjoyed well-cooked and homemade dinners, complimenting the quality and completeness of the meals with some highlighting an excellent evening menu catered to older guests.
Unfortunately, the lack of an on-site restaurant for dinner has left some guests disappointed with comments on the limited variety and quality of the food available. Despite this, the staff's recommendations for local dining spots have been well-received with guests appreciating the friendly and helpful guidance.
For those who opted for the set menu, the feedback varied but often leaned towards positive, describing the food as good despite its simplicity. However, there were mentions of limited options and a need for more variety in both hot food and cold cuts. Overall, while the dining options at Espel may fall short for some, the breakfast and some elements of the dinner service have managed to satisfy many guests.
The rooms at 'Espel' have received a notable amount of praise from guests. They are extensively described as clean, spacious and comfortable. The cleanliness is consistently highlighted with mentions of new furniture and impeccable conditions. The sizable rooms seem to offer a variety of pleasant views, including some overlooking the mountains or Andorra, though a few face a parking lot.
Comfort continues to be a strong point with many guests appreciating the beds and pillows, which are often described as very comfortable. The hotel provides modern amenities with rooms being well-equipped, including features such as WiFi, TV with multiple channels and good thermal insulation for the windows. Some rooms even have balconies or terraces, adding to the appeal.
However, there are occasional mentions of smaller rooms and inadequate soundproofing, but these instances are few and far between when compared to the overall positive feedback. The bathrooms, generally described as clean and modern, sometimes are noted to be narrow, yet they seem to meet most guests' expectations.
Overall, the rooms at 'Espel' are well-regarded for their cleanliness, spaciousness, comfort and modern amenities, making them a reliable choice for travelers.
Guest reviews of Espel predominantly praise the hotel's beds for their superb comfort. Many guests have noted the excellent quality of mattresses and pillows, often highlighting memory foam and the option of both firm and soft pillows for a customized sleeping experience. The beds are frequently described as very comfortable or super comfortable, contributing significantly to a restful stay.
Several reviews point out that the rooms offer beds with high-quality bedding and good sheets, enhancing overall comfort. The size of the beds, particularly the mention of huge double beds, is appreciated by many visitors. The addition of cozy bedding and quality mattresses rounds out the generally positive bed experience.
However, it's not universally positive. Some guests mentioned issues with the beds, such as mattresses being either too soft or too hard, causing discomfort. There are also mentions of beds being uncomfortable due to sunken mattresses or poor pillow quality. A few reviews also highlight the inconvenience of receiving two single beds joined together instead of a proper double bed.
In summary, while most guests found the beds at Espel to be very comfortable and praised the quality of the mattresses and pillows, there are occasional critiques about the softness or firmness of the mattresses and the arrangement of the beds.
Espel hotel impresses travelers with its remarkable cleanliness, consistently highlighted in guest reviews. Visitors praise the property for its spotlessly clean rooms and immaculate facilities, ensuring a comfortable and pleasant stay. The hotel ensures everything is maintained to a high standard, offering clean, cozy and modernized rooms that are both spacious and quiet.
Daily room cleaning, impeccable corridors and well-maintained common areas reflect the hotel’s commitment to top-tier hygiene. Guests frequently commend the hotel’s friendly and helpful staff, enhancing the overall experience. Whether in its central location or quieter corners, Espel hotel stands out for its perfect cleanliness, making it highly recommended for those seeking a pristine environment during their travels.
The staff at Espel Hotel receives overwhelmingly positive feedback for their friendliness and helpfulness. Guests frequently highlight the welcoming atmosphere created by the staff and their excellent service. Reviewers particularly appreciate the staff’s ability to speak multiple languages, which enhances the communication experience for international visitors. The reception team is consistently mentioned for being super friendly, attentive and efficient, often going above and beyond to provide guests with valuable advice on local attractions and necessary procedures.
Guests often note the kindness and professionalism of the staff, including the housekeeping and dining teams. The personalized treatment and warm welcome have left a lasting impression on many visitors. Despite a few isolated incidents of unprofessional behavior from certain staff members, the general consensus remains highly favorable. Efficient service and attentiveness stand out as significant strengths of the staff, contributing to a comfortable and pleasant stay at the hotel.
Overall, Espel’s staff is commended for their excellent treatment of guests, ensuring a memorable and satisfying experience.
Espel Hotel has received mixed feedback about its Wi-Fi service. On the positive side, several guests mentioned that the Wi-Fi is good with some even noting a very good Wi-Fi connection and a strong signal. Free Wi-Fi is always a welcomed feature and many found that it was consistently available.
However, a significant number of guests have reported issues with the Wi-Fi. Some experienced weak or slow connections, while others noted that the internet didn't work quite well or was frequently unstable. Several reviews pointed out that Wi-Fi did not reach certain areas of the hotel or was completely non-functional at times.
Overall, while Espel Hotel offers free Wi-Fi with occasional strong signals, it appears there are recurring issues with connectivity and reliability that need addressing to meet guest expectations.
Parking at Hotel Espel is a mixed bag with both positive and negative aspects noted by guests. On the plus side, parking is available, both within the hotel's private lot and in nearby public areas. The rates, such as 11 euros per day for hotel parking and the cheaper options for street parking or public parking, are considered relatively affordable by some guests. Moreover, the garage service is noted for being quick, efficient and well-lit and on weekends, public parking is free, adding to the convenience. The proximity of parking facilities to the hotel also garnered positive comments, making it easy to park and access the hotel.
However, there are significant downsides related to the parking experience at Espel. Many reviews point out that the parking lot is very small, narrow and often crowded, leading to difficult maneuvering and parking—especially for larger vehicles. Accessibility is another issue with some guests finding the ramps narrow and the entrance complicated. The parking spaces themselves are described as very tight, uncomfortable and not always guaranteed, sometimes even if pre-paid. Additionally, the cost of parking is sometimes viewed as expensive by guests, not justified by the overall challenging parking situation. These issues are particularly problematic in a place like Andorra, where space constraints appear to be common. The complexity of the parking can be an inconvenience, causing frustration for guests who need to park their vehicles safely and easily.
Espel has garnered a reputation as a family-friendly hotel, making it a suitable destination for a family leisure weekend or a quick family getaway. Many reviews highlight the hotel as being perfect for families, particularly those with young children or babies. Guests often felt like family during their stay, praising the attentive service and the pleasant family-friendly environment.
The accommodations are generally deemed suitable for families with spacious rooms providing an ideal setting for two adults and two children. However, some reviewers noted challenges when it comes to accessing family rooms, especially for those with strollers or large families. The elevator service was described as slow and problematic and the parking lot's tight spots made maneuvering a bit difficult.
While the hotel has its charms, there are areas that need improvement. Guests mentioned the lack of children's options in the buffet and no children’s menu, which could be inconvenient for families. Cleanliness was another concern with some guests pointing out poor cleaning services and the absence of essential items like a toilet brush. Additionally, some found the rooms to be small for the price and lacked adequate power outlets.
Despite these drawbacks, the hotel remains recommended for short stays, especially for families visiting Andorra or going skiing. Strollers can be conveniently left at the reception, making it easier for parents to manage their stay. Overall, Espel offers a welcoming space for families, though a few adjustments could significantly enhance the experience.
Espel offers considerable advantages for ski enthusiasts. The hotel's close proximity to the ski resorts makes it an ideal choice for skiing trips. Guests highlight the convenience of discounted parking options, including a discount card for parking spaces and reduced rates for the first day. Despite some challenges like limited parking and occasional lack of snow, the hotel's location allows easy access to slopes and snowy mountains, providing direct connections to Encamp (Grandvalira ski resort). Additionally, the availability of ski equipment storage and gear during the stay enhances the overall skiing experience. Espel is perfectly positioned for those looking to make the most of their skiing holidays.
The Espel hotel is situated in a quiet area, providing guests with peaceful surroundings and a good night's rest. While the nightlife immediately around the hotel is limited, nightclubs are accessible within walking distance, offering options for those seeking evening activities. The location ensures a tranquil stay, away from the hustle and soundproof rooms add to the comfort. However, it's important to note that bars and cafés are not available at night and everything tends to be closed on holidays like New Year's Day. Overall, Espel balances serene lodging with convenient access to nearby nightlife.
Espel hotel offers a commendable experience for a three-star establishment. The hotel is well-maintained and manages to exceed expectations in several areas, making it a good value for money. Many guests feel that it deserves to be considered a superior three-star hotel due to its consistent quality and well-kept facilities.
However, there are some areas where the hotel could improve. For instance, the breakfast options are somewhat limited with not enough variety of cured meats and insufficient quantities to comfortably accommodate all guests. Additionally, opinions on the quality/price ratio are mixed; while some find it excellent, others feel it is not entirely balanced.
Overall, Espel stands out as an excellent choice within its category, offering services and accommodations that frequently surpass the standard three-star experience.
Espel boasts a prime location, easily accessible and close to the heart of the city, making it convenient for guests to explore nearby attractions. The hotel is designed with accessibility in mind, featuring ramps and lifts to cater to those with mobility impairments. Rooms are accessible for guests with disabilities and are situated near elevators, although this occasionally results in increased noise levels. The bathrooms are spacious and suited for taller individuals.
While the hotel offers many disability-friendly facilities and secure public parking, some areas still present challenges. The garage and underground parking lot can be difficult to navigate and some rooms lack basic amenities like a fridge. Overall, the location and accessible design of Espel make it a suitable choice for guests with disabilities, despite minor inconveniences.
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Location
Guests consistently highlight the hotel's excellent proximity to key destinations with most retail areas, restaurants and entertainment venues being within a short, pleasant stroll. The convenience of reaching the pedestrian zones and the main shopping avenue in mere minutes is a recurring theme in reviews. Additionally, the hotel's peaceful surroundings, despite being so close to the vibrant city center, earn high marks from visitors.
Espel also receives praise for its strategic placement near transportation hubs, making excursions beyond the city center seamless. The available parking and proximity to bus stops enhance the overall ease of access for guests.
In summary, Espel Hotel's prime location is its standout feature, seamlessly blending central convenience with a quiet haven, perfect for both relaxation and urban adventures in Andorra.
Breakfast
The hotel's breakfast buffet has been praised for its variety with terms such as "buffet breakfast is very good" and "good variety of breakfast buffet" appearing frequently. Guests have also mentioned the breakfast's good quality with specific mentions of "high-quality breakfast" and "very good quality breakfast."
However, some reviews indicate areas for improvement. A recurring critique is the limited variety of savory options and cold cuts. Words like "minimalistic breakfast," "very modest breakfast," and "little variety in breakfasts" suggest that some guests found the range of offerings insufficient. Additionally, there are mentions of the breakfast being "basic" and "simple," and a few noted it as "too small" or "very poor and low quality."
The breakfast timing seems to be an issue for some guests, especially skiers who found it "late for skiers" and "late breakfast." Organizational aspects of the buffet are also mentioned with "the breakfast buffet is poorly organized" reflecting logistical challenges.
In summary, while Espel's breakfast is largely well-received for its quality and completeness, there is room for improvement in variety, particularly for savory items and in the organization and service timing to better accommodate all guests' schedules.
Dinner
Unfortunately, the lack of an on-site restaurant for dinner has left some guests disappointed with comments on the limited variety and quality of the food available. Despite this, the staff's recommendations for local dining spots have been well-received with guests appreciating the friendly and helpful guidance.
For those who opted for the set menu, the feedback varied but often leaned towards positive, describing the food as good despite its simplicity. However, there were mentions of limited options and a need for more variety in both hot food and cold cuts. Overall, while the dining options at Espel may fall short for some, the breakfast and some elements of the dinner service have managed to satisfy many guests.
Rooms
Comfort continues to be a strong point with many guests appreciating the beds and pillows, which are often described as very comfortable. The hotel provides modern amenities with rooms being well-equipped, including features such as WiFi, TV with multiple channels and good thermal insulation for the windows. Some rooms even have balconies or terraces, adding to the appeal.
However, there are occasional mentions of smaller rooms and inadequate soundproofing, but these instances are few and far between when compared to the overall positive feedback. The bathrooms, generally described as clean and modern, sometimes are noted to be narrow, yet they seem to meet most guests' expectations.
Overall, the rooms at 'Espel' are well-regarded for their cleanliness, spaciousness, comfort and modern amenities, making them a reliable choice for travelers.
Beds
Several reviews point out that the rooms offer beds with high-quality bedding and good sheets, enhancing overall comfort. The size of the beds, particularly the mention of huge double beds, is appreciated by many visitors. The addition of cozy bedding and quality mattresses rounds out the generally positive bed experience.
However, it's not universally positive. Some guests mentioned issues with the beds, such as mattresses being either too soft or too hard, causing discomfort. There are also mentions of beds being uncomfortable due to sunken mattresses or poor pillow quality. A few reviews also highlight the inconvenience of receiving two single beds joined together instead of a proper double bed.
In summary, while most guests found the beds at Espel to be very comfortable and praised the quality of the mattresses and pillows, there are occasional critiques about the softness or firmness of the mattresses and the arrangement of the beds.
Cleanliness
Daily room cleaning, impeccable corridors and well-maintained common areas reflect the hotel’s commitment to top-tier hygiene. Guests frequently commend the hotel’s friendly and helpful staff, enhancing the overall experience. Whether in its central location or quieter corners, Espel hotel stands out for its perfect cleanliness, making it highly recommended for those seeking a pristine environment during their travels.
Staff
Guests often note the kindness and professionalism of the staff, including the housekeeping and dining teams. The personalized treatment and warm welcome have left a lasting impression on many visitors. Despite a few isolated incidents of unprofessional behavior from certain staff members, the general consensus remains highly favorable. Efficient service and attentiveness stand out as significant strengths of the staff, contributing to a comfortable and pleasant stay at the hotel.
Overall, Espel’s staff is commended for their excellent treatment of guests, ensuring a memorable and satisfying experience.
Wi-Fi
However, a significant number of guests have reported issues with the Wi-Fi. Some experienced weak or slow connections, while others noted that the internet didn't work quite well or was frequently unstable. Several reviews pointed out that Wi-Fi did not reach certain areas of the hotel or was completely non-functional at times.
Overall, while Espel Hotel offers free Wi-Fi with occasional strong signals, it appears there are recurring issues with connectivity and reliability that need addressing to meet guest expectations.
Parking
However, there are significant downsides related to the parking experience at Espel. Many reviews point out that the parking lot is very small, narrow and often crowded, leading to difficult maneuvering and parking—especially for larger vehicles. Accessibility is another issue with some guests finding the ramps narrow and the entrance complicated. The parking spaces themselves are described as very tight, uncomfortable and not always guaranteed, sometimes even if pre-paid. Additionally, the cost of parking is sometimes viewed as expensive by guests, not justified by the overall challenging parking situation. These issues are particularly problematic in a place like Andorra, where space constraints appear to be common. The complexity of the parking can be an inconvenience, causing frustration for guests who need to park their vehicles safely and easily.
Family
The accommodations are generally deemed suitable for families with spacious rooms providing an ideal setting for two adults and two children. However, some reviewers noted challenges when it comes to accessing family rooms, especially for those with strollers or large families. The elevator service was described as slow and problematic and the parking lot's tight spots made maneuvering a bit difficult.
While the hotel has its charms, there are areas that need improvement. Guests mentioned the lack of children's options in the buffet and no children’s menu, which could be inconvenient for families. Cleanliness was another concern with some guests pointing out poor cleaning services and the absence of essential items like a toilet brush. Additionally, some found the rooms to be small for the price and lacked adequate power outlets.
Despite these drawbacks, the hotel remains recommended for short stays, especially for families visiting Andorra or going skiing. Strollers can be conveniently left at the reception, making it easier for parents to manage their stay. Overall, Espel offers a welcoming space for families, though a few adjustments could significantly enhance the experience.
Ski
Nightlife
3 Star
However, there are some areas where the hotel could improve. For instance, the breakfast options are somewhat limited with not enough variety of cured meats and insufficient quantities to comfortably accommodate all guests. Additionally, opinions on the quality/price ratio are mixed; while some find it excellent, others feel it is not entirely balanced.
Overall, Espel stands out as an excellent choice within its category, offering services and accommodations that frequently surpass the standard three-star experience.
Accessible
While the hotel offers many disability-friendly facilities and secure public parking, some areas still present challenges. The garage and underground parking lot can be difficult to navigate and some rooms lack basic amenities like a fridge. Overall, the location and accessible design of Espel make it a suitable choice for guests with disabilities, despite minor inconveniences.
No, Espel doesn't have any pool.
No, a spa isn't available at Espel.
No, Espel doesn't allow dogs.
Yes, parking facilities are available at Espel.
No, Espel doesn't have a gym.
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