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Summary of reviewsThe ibis Zürich Messe Airport is praised for its strategic location near Hallenstadion and efficient public transport links, making it accessible to both Zurich city center and the airport. This practicality suits both business and leisure travelers, offering a tranquil retreat in the Oerlikon industrial area with good local transport options. Additionally, a range of local dining options and on-site parking enhance its convenience.
Breakfast at the hotel offers a mixed experience: while it is often described as delicious and varied with the ability to dine on the terrace, some guests find it overpriced and lacking in variety. Similar sentiments extend to dinner, where the food quality and ambiance receive positive feedback but the limited menu and high prices draw criticism.
The rooms are generally commended for their cleanliness and comfort despite varying in size. Effective soundproofing contributes to a peaceful stay, although issues with ventilation and sparse amenities are noted. Basic decor and occasional discomfort with the beds are areas pinpointed for improvement.
Cleanliness is a strong point with guests appreciating the tidy and well-maintained rooms and common areas. However, sporadic lapses in corners, carpets and under beds suggest room for enhancing cleaning standards.
Staff often receive accolades for their friendliness and helpfulness, contributing positively to the guest experience. However, some inconsistencies in professionalism and language skills are reported.
The Wi-Fi service is generally reliable but inconsistent connections and additional fees for in-room access pose challenges. Parking is convenient but considered expensive by many guests, reflecting a frequent concern about cost.
Families appreciate the hotel's proximity to event venues and free accommodation for children, though the small room sizes and limited child-friendly amenities can be a drawback. Lastly, the beds garner mixed reviews with many appreciating the comfort and cleanliness, though some report issues with worn-out mattresses and flat pillows.
Overall, the ibis Zürich Messe Airport offers a solid three-star experience with a good balance of value, comfort and convenience, particularly beneficial for short stays or business trips. Show more
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Categories
Cheap Hotel
This hotel offers budget accommodation near Zurich's exhibition center and airport, ideal for uncomplicated urban explorers. It provides a convenient location for travelers.
Accessible Hotel
This hotel features wheelchair accessible rooms with a double bed and bathroom with shower. It offers accessible parking and elevators, and is located between the airport and city center with a free airport shuttle.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
3-Star Hotel
Room Types
Standard Double RoomAir-conditioned room with a flat-screen cable TV.
Standard Twin RoomAir-conditioned room with a flat-screen cable TV.
Superior Double Room with BalconyThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
7.4
Good
Location
The ibis Zürich Messe Airport boasts a location that is particularly celebrated for its proximity to the renowned Hallenstadion arena, making it an ideal choice for those attending concerts and events. Guests consistently highlight the convenience of being just a 10-minute walk from the venue. Its accessibility via public transportation is another major draw with easy connections to trams and buses that link to both Zurich's city center and the airport. Despite being slightly removed from the bustling city core, the hotel remains well-connected, ensuring that travelers can reach downtown Zurich in about 20 minutes by tram.
The hotel's setting in the tranquil, industrial area of Oerlikon doesn't detract from its appeal; instead, it offers a quiet retreat with good local transport links. The nearby bus stops and the Oerlikon train station are just steps away, facilitating smooth commutes into the city or to the airport. This practical positioning between Zurich's airport and city center suits both business and leisure travelers, providing a balance between convenience and calm.
Moreover, the immediate vicinity offers various eating options and essentials, adding to the overall effectiveness of the location. The presence of on-site parking and its proximity to the Zurich Fair/Messe make it an excellent choice for fairgoers and business attendees. Cleanliness and a strong value-for-money proposition round out the benefits, ensuring a comfortable stay whether you're in Zurich for events, business or transit.
Breakfast
The breakfast experience at the ibis Zürich Messe Airport hotel evokes mixed reactions from guests. On the positive side, many guests applauded the breakfast for being delicious, plentiful and varied with notable mentions of fresh croissants, chocolate spreads and pancakes. The continental breakfast offerings suit a range of tastes, including sweet and savory options and some guests found it hearty and satisfying. The pleasant dining room, capacity to eat on the terrace and friendly staff enhance the experience. A mostly plastic-free approach during breakfast also received appreciation.
However, frequent criticisms highlight several areas needing improvement. The breakfast is often described as too expensive relative to the variety and quality offered. Guests reported issues with replenishment of items such as scrambled eggs, bread, cutlery and coffee cups. The breakfast area can get overcrowded and chaotic, resulting in long queues and insufficient seating. Concerns about cleanliness, including dirty tables and dishes, were also common. Vegan and vegetarian options are limited and some guests noted the absence of fresh fruits and vegetables.
Overall, while the breakfast has its commendable points, many guests feel the experience could be significantly enhanced with better organization, more variety and improved value for money.
Dinner
The dinner experience at ibis Zürich Messe Airport receives a mix of reactions from guests. Many note that the food is generally good with several praising the delicious meals and commendable beer selection. Guests also appreciate the nicely decorated restaurant and courteous staff, creating a pleasant dining atmosphere.
However, there are significant concerns regarding the variety and pricing. The menu is described as limited, often focusing on simple options like pasta and pizza, which some find underwhelming. A few have noted that the food seems prepackaged, detracting from the dining experience. Additionally, many reviews highlight that prices are high with small portions not justifying the cost. This perceived overpricing extends to both food and beverages, including the bar offerings.
Guests have also pointed out practical issues such as the restaurant closing early and the lack of alternatives nearby, which can be inconvenient, especially for late arrivals. Service hiccups have been mentioned, including a noticeable lack of staff attention on occasion and the bar being understaffed.
In essence, while the ambiance and some aspects of the dining experience at ibis Zürich Messe Airport receive kudos, there are notable areas for improvement, particularly in terms of menu variety, cost-effectiveness and operational efficiency.
Rooms
The rooms at ibis Zürich Messe Airport receive mixed feedback from guests. Many commend the cleanliness, noting that rooms and bathrooms are generally spotless and tidy. The soundproofing is effective in some areas, contributing to a peaceful stay despite the proximity to the airport.
The rooms vary significantly in size. While some travelers find them spacious and comfortable, others describe them as extremely small, cramped and inadequate for multiple occupants. The term "capsule-style" is used to reflect the compact nature of some spaces, which are better suited for short stays or solo travelers.
Amenities are sparse but functional with the necessary basics provided. Some guests appreciate the multitude of electrical outlets and USB ports. However, others lament the lack of facilities like kettles, refrigerators and toiletries, which often come with extra charges.
Issues with ventilation and heating are frequently mentioned. Problems include musty odors, cigarette smells and rooms that are too warm or too cold. The air conditioning system seems inconsistent with numerous complaints about its ineffectiveness or noise levels.
Decor and furniture are described as basic and sometimes worn out, but the overall aesthetic is functional and clean. There are mixed reviews on the comfort of the beds with some guests experiencing discomfort due to small or sagging mattresses.
Despite these variances, the convenient location near public transportation and the quiet environment make it a pragmatic option for travelers. Overall, the hotel offers a budget-friendly, no-frills experience suitable for short stays.
Beds
The beds at ibis Zürich Messe Airport have received mixed feedback from guests. Many reviews highlight that the beds are comfortable with several guests praising the bedding as very comfortable, crisp, clean and cozy. The adjectives “super comfortable,” “impeccable bedding,” and “great pillows” suggest a generally high standard for a good night’s sleep. Positive reviews often describe the beds as “top-notch,” “nice,” and “adequately firm,” indicating a solid level of satisfaction among numerous guests.
However, some guests have critiqued the beds for various issues. There are multiple mentions of mattresses being worn out, saggy or too soft, leading to discomfort for some. A few reviews also note that the beds can be small for two adults and the pillows were sometimes described as flat or uncomfortable. Instances of dirty bedding causing concerns were minimal but notable.
Overall, while a strong number of guests found the beds comfortable and well-kept, there are consistent mentions of worn-out mattresses and other discomforts that suggest room for improvement in some areas.
Cleanliness
The cleanliness at ibis Zürich Messe Airport receives mixed feedback from guests, though there is a trend of positive remarks overall. Many guests appreciated the clean rooms and bathrooms, highlighting the neat and well-maintained spaces which were often described as spotlessly clean, comfortable and functional. The hotel's common areas and facilities were generally regarded as clean and daily room cleaning was noted as a positive aspect of their stay.
However, some guests reported less satisfactory experiences, noting issues such as dusty corners, dirty carpets, mold in the bathrooms and occasional bad odors. In some instances, cleaning was found to be inadequate, particularly under beds or in less visible areas and some guests encountered issues with specific details like dirty windows, cobwebs and stained linens.
While the hotel's general ambiance and functional approach to accommodation were appreciated, there is room for improvement in maintaining consistent cleanliness standards throughout all areas. Despite these occasional lapses, many guests found their stay pleasant, emphasizing the excellent cleanliness within their expectations for a budget-friendly option.
Staff
The staff at ibis Zürich Messe Airport receive varied feedback from guests, but many highlight their friendliness and helpfulness. Phrases like "super welcoming," "sociable," and "accommodating" frequently emerge, showcasing a team that generally strives to provide a warm, customer-focused experience. Guests often note the exceptional service of specific staff members with mentions of personnel who go above and beyond, such as booking rooms and assisting with transportation inquiries.
Despite these positive remarks, there are also instances where the staff are described as overwhelmed or unprofessional. Terms like "unfriendly" and "nonchalant" appear occasionally, indicating inconsistencies in service quality. Language barriers also present a challenge with some staff not proficient in German or other languages, which occasionally leads to communication issues.
Overall, the perception of the staff at ibis Zürich Messe Airport is more positive than negative. The friendliness and helpful nature of many employees often leave a good impression, even though occasional lapses in professionalism and language skills might detract from the experience for some guests.
Wi-Fi
The Wi-Fi at ibis Zürich Messe Airport presents a mixed bag of experiences. On the positive side, many guests found the Wi-Fi reliable, fast and strong, highlighting its effectiveness for general use. The free Wi-Fi added convenience for guests and several reviews praised it for being good and stable with some noting an excellent connection.
However, there were several issues noted by other guests. Some experienced frequent disconnections, while others found the Wi-Fi signal to be weak or unreliable. There were instances where the WLAN code did not work and specific mentions pointed out that internet access was not available in the rooms without an additional fee. Moreover, issues like slow check-ins and chaotic management were also highlighted, detracting from the overall experience.
Despite these setbacks, guests appreciated the good facilities and cleanliness of the rooms, which added to their satisfaction. While the lobby offers free Wi-Fi, those needing consistent in-room access might face some challenges.
Parking
The parking situation at ibis Zürich Messe Airport has been a topic of mixed reviews from guests. Many appreciated the availability of on-site parking and found it convenient, mentioning that there are plenty of parking spaces, including secure options both in front of the facility and in a parking garage underneath the hotel. However, there is consistent feedback about the high cost of parking with numerous guests finding the parking fees to be exorbitantly expensive. The daily rates range around CHF 21 to CHF 25, which many reviewers deemed excessive.
While the accessibility of parking was generally praised, there were occasional mentions of limited parking spaces and some inconvenience, such as no elevator access from the parking garage and challenges during high occupancy times. Despite the practicality and security provided by the available parking facilities, the added cost appears to be a primary concern among guests with some calling the fees outrageous or overpriced, especially when they have to be paid separately from the room charges.
In summary, while the parking at ibis Zürich Messe Airport is convenient and readily available, the high cost is a significant drawback for many guests.
Family
'ibis Zürich Messe Airport' offers practical stays for families, especially those attending events at Hallenstadion due to its convenient location. The hotel provides free accommodation for children up to 12 years old, featuring rooms that can comfortably sleep three people.
However, some families encountered challenges with room sizes and amenities. Several reviews pointed out small rooms and a lack of adequate bedding for children, such as cribs, which sometimes necessitated creative sleeping arrangements or booking additional rooms. These factors make the hotel less ideal for families requiring specific children's amenities.
Despite these setbacks, the staff at the hotel received high praise for their accommodating and friendly nature, contributing to a welcoming atmosphere. The shuttle service, although not complimentary, adds convenience for airport transfers. All in all, 'ibis Zürich Messe Airport' is excellent for short stays and offers a welcoming environment, but may not be fully equipped for families needing specific child-friendly amenities.
3 Star
The ibis Zürich Messe Airport offers a classic three-star experience, providing good value for money, especially by Zurich standards. Its ideal location ensures easy access to key areas, making it a convenient choice for travelers. The hotel is touted as very cost-effective and affordable, offering the complete Ibis comfort that guests have come to expect.
Compact yet practical, the rooms are suitable for short stays and while they may not be large, they are clean, simple and meet expectations for this type of hotel. The facilities are basic but adequate, aligning with the standard offerings of an Ibis hotel. Parking availability is a notable perk, contributing to its good price-performance ratio.
Some guests noted that the price does not always match the service level and there were mentions of minor issues like the air system incurring extra costs and subpar restaurant service. Nevertheless, the overall sentiment is that the ibis Zürich Messe Airport successfully meets the expected three-star standards, making it a good compromise for an affordable stay in Zurich.
Business
Ibis Zürich Messe Airport is well-regarded for its strategic advantages catering to business travelers. Situated conveniently close to Zurich Airport and the city, it benefits from easy accessibility via public transportation and a proximate bus stop. The hotel's location also provides excellent connectivity to the nearby business district and Hallenstadion, making it ideal for those attending conferences or concerts.
Featuring clean and comfortable rooms, the hotel ensures guests a good night's rest with comfortable beds and effective heating. The environment is quiet, enhancing the overall comfort for business stays. Guests appreciate the friendly staff and the functional amenities such as WiFi and shared spaces, which are adequate for business needs.
Though the hotel is a standard ibis, it stands out for providing good value for money, which is notable given Zurich's typically high prices. The hotel is also praised for its practical location, making it an ideal choice for short business trips. Overall, Ibis Zürich Messe Airport is highly functional and well-suited for business travelers, especially those with engagements nearby.
Accessible
Located in an ideal spot for both convenience and accessibility, the ibis Zürich Messe Airport offers impressive transport connections. Public transportation options, including trams and buses, are almost directly in front of the hotel, making it easy to reach the airport, city center and popular venues like Hallenstadion. The Tram 10 and 11 services quickly transport guests to the airport in just a few minutes, while Oerlikon train station provides further connectivity.
The hotel's practical location enables guests to explore the surrounding area with ease. Many reviewers appreciated how they could walk to local attractions, use taxis or take advantage of the hotel's convenient shuttle service to and from the airport.
However, accessibility for guests with reduced mobility had mixed reviews. While the friendly and accommodating staff were noted for their helpfulness, some rooms and bathrooms were not suited to those using walkers. Despite these limitations, the hotel's general design and features—such as an elevator and on-site parking—cater to guests with varied needs.
Overall, the cleanliness and good location of the ibis Zürich Messe Airport, combined with excellent public transport links and helpful staff, make it a practical choice for many travelers, including those with certain accessibility needs. However, specific mobility accommodations might require ahead arrangements to ensure a fully comfortable stay.
No, ibis Zürich Messe Airport doesn't have any pool.
No, a spa isn't available at ibis Zürich Messe Airport.
Yes, ibis Zürich Messe Airport welcomes dogs.
Yes, parking facilities are available at ibis Zürich Messe Airport.