Swiss Star Zurich University - Self Check-In
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Summary of reviewsSwiss Star Zurich University - Self Check-In is highly praised for its superb location. Situated within the University district, it offers excellent connectivity to various parts of Zurich through nearby tram and bus stops. Guests find the area peaceful and appreciate the proximity to essential amenities such as supermarkets, restaurants and a bakery. The central location allows easy access to Zurich’s main attractions, making it a convenient base for exploring the city both by foot and public transport.
The accommodations are noted for their spaciousness with many guests appreciating the large bedrooms, balconies and well-equipped kitchens. Cleanliness is generally seen as a strong point with guests mentioning clean bathrooms and fresh linens. The practicality of these apartments, paired with fair pricing, is particularly conducive for extended stays.
Despite the positive highlights, some areas require improvement. Cleanliness is inconsistent with certain guests reporting issues such as dust, mold and pests. The basic and minimalistic furnishings, along with occasional noise and comfort issues, could detract from the overall experience. Customer service also receives mixed feedback; while some guests find the staff responsive and the self check-in process convenient, others experience unresponsiveness and unfriendly interactions.
The Wi-Fi service is another area of concern with reports of it being unreliable and poorly explained. Bedding generally receives positive remarks for comfort, though there are occasional complaints about sagging mattresses and inadequate support.
Overall, Swiss Star Zurich University - Self Check-In offers a well-located and spacious stay with practical amenities, though improvements are needed in cleanliness, customer service and Wi-Fi consistency to ensure a uniformly pleasant experience for all guests.
The accommodations are noted for their spaciousness with many guests appreciating the large bedrooms, balconies and well-equipped kitchens. Cleanliness is generally seen as a strong point with guests mentioning clean bathrooms and fresh linens. The practicality of these apartments, paired with fair pricing, is particularly conducive for extended stays.
Despite the positive highlights, some areas require improvement. Cleanliness is inconsistent with certain guests reporting issues such as dust, mold and pests. The basic and minimalistic furnishings, along with occasional noise and comfort issues, could detract from the overall experience. Customer service also receives mixed feedback; while some guests find the staff responsive and the self check-in process convenient, others experience unresponsiveness and unfriendly interactions.
The Wi-Fi service is another area of concern with reports of it being unreliable and poorly explained. Bedding generally receives positive remarks for comfort, though there are occasional complaints about sagging mattresses and inadequate support.
Overall, Swiss Star Zurich University - Self Check-In offers a well-located and spacious stay with practical amenities, though improvements are needed in cleanliness, customer service and Wi-Fi consistency to ensure a uniformly pleasant experience for all guests.
Dog Friendly Apartment
3-Star Apartment
Guest Reviews
Swiss Star Zurich University - Self Check-In boasts a location that is highly praised by its guests for its superb convenience and accessibility. Situated in a prime spot, it offers easy connections to various parts of Zurich, making it ideal for both families and solo travelers. The proximity to public transport is a frequent highlight with a tram stop just 20 meters away and a bus stop right in front of the building.
This accommodation is in a quiet area within the University district, close to essential amenities such as a supermarket, cozy restaurants and a delightful bakery, ensuring guests have everything they need within a short walk. The central location allows for hassle-free access to Zurich’s main attractions, including the central train station and ETH Zurich, making it perfect for exploring the city either on foot or by tram.
The neighborhood is noted for its peacefulness and it provides a comfortable stay with modern, clean apartments that come with kitchen facilities. While some reviews mention the lack of parking and occasional tram noise, the overall sentiment is highly positive, focusing on the excellent location, ease of transport and value for money. The property is ideal for those looking for a well-connected, clean and convenient base to explore Zurich.
Swiss Star Zurich University - Self Check-In offers spacious accommodations that stand out for their generous size. Many guests appreciated the ample room with apartments featuring large bedrooms and even balconies that provide lovely views. The apartments are practical, equipped with all essentials for dining and resting, including well-stocked kitchens and large refrigerators. Cleanliness is often highlighted, paired with fair pricing, making it a convenient option for extended stays.
However, the furnishings are described as basic and spartan and some guests noted that the living areas and overall structure can feel quite bare. There were a few mentions of discomfort, such as noisy environments, uncomfortable beds and a lack of dining furniture, which could detract from the overall experience. Additionally, some reviews pointed out issues of cleanliness in the kitchen and misleading website photos. Despite these drawbacks, the spaciousness and practical amenities make it a practical choice for travelers.
Swiss Star Zurich University - Self Check-In offers a range of feedback regarding its bedding. Guests consistently appreciate the ample, clean apartments and comfortable beds. Many found the mattresses and beds to be very comfortable, contributing to an overall satisfactory sleeping experience. Positive phrases highlight the beds as comfy, large and supportive for a good night's rest.
However, some reviews point out issues with the bedding. A handful of guests mentioned sagging mattresses, small duvets and uncomfortable beds with specific complaints about beds being too firm or two single beds being pushed together posing problems. There were also remarks regarding soft and low pillows, as well as occasional issues with cleanliness and support.
While most visitors seem satisfied with the comfort of the beds, it may be worthwhile for the establishment to address the inconsistent experiences to ensure a uniformly pleasant stay.
Swiss Star Zurich University offers a range of self-check-in apartments that evoke a diverse set of opinions regarding cleanliness. Many reviews highlight positive aspects with guests noting that the apartments are generally clean, spacious and furnished with clean and soft towels and bed linen. Another common highlight points to clean bathrooms and a surprisingly warm and clean atmosphere upon arrival.
However, the praise is tempered with several criticisms. Some guests reported significant cleanliness issues, including dust, mold and even bug sightings. Others remarked on specific cleanliness drawbacks, such as stained couches, burnt bed sheets, dirty cutlery and overall lackluster cleaning efforts. The presence of ants, cockroaches and a persistent unpleasant odor were particularly concerning for some.
The cleanliness of some apartments did not match the expectations set by their online photos, creating a discrepancy that left guests feeling disappointed. Additionally, there were mentions of cleaning staff arriving late or leaving doors open, raising security concerns.
Overall, while certain aspects of Swiss Star Zurich University’s cleanliness were commended by some guests, there’s a clear inconsistency that could detract from the overall experience for many visitors.
Swiss Star Zurich University - Self Check-In has received mixed reviews concerning their staff. Some guests found the staff to be helpful, responsive and quick to address emails and messages, noting that communication from the admin team was generally good. The convenience of the self check-in process and ease of picking up the keys were also positively highlighted.
However, other reviews pointed out significant issues with customer service. Numerous guests experienced unresponsiveness with no replies from the hosts during their stay or written inquiries left unanswered. There were mentions of unfriendly and rude staff, including instances where staff shouted or hung up the phone without providing information. The customer service was described as improvable with some guests feeling that their concerns were not a priority for the hotel.
Overall, while some elements of the service were commendable, there is a clear need for improvement in the consistency and quality of guest interaction and support.
Swiss Star Zurich University - Self Check-In seems to have a notable issue with its Wi-Fi service based on recent guest reviews. While some guests reported that the Wi-Fi worked well and provided a fast connection, a significant number of others experienced various problems. Complaints ranged from the internet being very weak, chaotic and poorly explained, to the Wi-Fi not working at all upon arrival. In some cases, passwords were not available inside the apartment, limiting the number of devices that could be connected and leading to frustration. There were also instances where guests did not receive a timely or helpful response from the staff when troubleshooting connection issues. Overall, the Wi-Fi experience appears to be inconsistent with a mix of positive and negative feedback.
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Location
This accommodation is in a quiet area within the University district, close to essential amenities such as a supermarket, cozy restaurants and a delightful bakery, ensuring guests have everything they need within a short walk. The central location allows for hassle-free access to Zurich’s main attractions, including the central train station and ETH Zurich, making it perfect for exploring the city either on foot or by tram.
The neighborhood is noted for its peacefulness and it provides a comfortable stay with modern, clean apartments that come with kitchen facilities. While some reviews mention the lack of parking and occasional tram noise, the overall sentiment is highly positive, focusing on the excellent location, ease of transport and value for money. The property is ideal for those looking for a well-connected, clean and convenient base to explore Zurich.
Rooms
However, the furnishings are described as basic and spartan and some guests noted that the living areas and overall structure can feel quite bare. There were a few mentions of discomfort, such as noisy environments, uncomfortable beds and a lack of dining furniture, which could detract from the overall experience. Additionally, some reviews pointed out issues of cleanliness in the kitchen and misleading website photos. Despite these drawbacks, the spaciousness and practical amenities make it a practical choice for travelers.
Beds
However, some reviews point out issues with the bedding. A handful of guests mentioned sagging mattresses, small duvets and uncomfortable beds with specific complaints about beds being too firm or two single beds being pushed together posing problems. There were also remarks regarding soft and low pillows, as well as occasional issues with cleanliness and support.
While most visitors seem satisfied with the comfort of the beds, it may be worthwhile for the establishment to address the inconsistent experiences to ensure a uniformly pleasant stay.
Cleanliness
However, the praise is tempered with several criticisms. Some guests reported significant cleanliness issues, including dust, mold and even bug sightings. Others remarked on specific cleanliness drawbacks, such as stained couches, burnt bed sheets, dirty cutlery and overall lackluster cleaning efforts. The presence of ants, cockroaches and a persistent unpleasant odor were particularly concerning for some.
The cleanliness of some apartments did not match the expectations set by their online photos, creating a discrepancy that left guests feeling disappointed. Additionally, there were mentions of cleaning staff arriving late or leaving doors open, raising security concerns.
Overall, while certain aspects of Swiss Star Zurich University’s cleanliness were commended by some guests, there’s a clear inconsistency that could detract from the overall experience for many visitors.
Staff
However, other reviews pointed out significant issues with customer service. Numerous guests experienced unresponsiveness with no replies from the hosts during their stay or written inquiries left unanswered. There were mentions of unfriendly and rude staff, including instances where staff shouted or hung up the phone without providing information. The customer service was described as improvable with some guests feeling that their concerns were not a priority for the hotel.
Overall, while some elements of the service were commendable, there is a clear need for improvement in the consistency and quality of guest interaction and support.
Wi-Fi
No, Swiss Star Zurich University - Self Check-In doesn't have any pool.
No, a spa isn't available at Swiss Star Zurich University - Self Check-In.
Yes, Swiss Star Zurich University - Self Check-In welcomes dogs.
No, parking facilities aren't available at Swiss Star Zurich University - Self Check-In.
No, Swiss Star Zurich University - Self Check-In doesn't have a gym.
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