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Summary of reviewsSuite Apartments by Livingdowntown presents a compelling option for visitors seeking accommodation in a prime location within Zurich. Situated in a tranquil residential neighborhood, the apartments offer excellent accessibility to public transport and essential services, making it easy for guests to reach the vibrant city center. With a variety of nearby dining options and attractions like Uetliberg, the location strikes a fine balance between convenience and a quiet retreat. The spacious and centrally located apartments add to their appeal, offering guests a peaceful sleep environment and thoughtful amenities such as dishwashers. Many visitors commend the beauty of the apartments, as well as the accommodating and pleasant nature of the staff.
However, guests have pointed out significant areas for improvement, particularly concerning cleanliness and maintenance. Issues such as outdated furnishings, malfunctioning appliances, and pervasive odors have been reported, along with concerns over cleanliness standards. The Wi-Fi service has largely been described as inadequate, often failing to meet guests' connectivity needs. Varied experiences with the beds, ranging from comfortable to unsatisfactory, indicate a need for consistency in quality. Additionally, guests have encountered challenges with communication and service consistency among staff.
While Suite Apartments by Livingdowntown provides a decent stay, especially for those prioritizing location and spaciousness, addressing concerns related to cleanliness, maintenance, internet connectivity, and staff interaction could greatly enhance the overall guest experience. Show more
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Categories
Apartment with Free Wi-Fi
Apartment with Parking
Cheap Apartment
3-Star Apartment
Room Types
ApartmentThis modern apartment features a sleeping area, a dining area, and a kitchen with a dishwasher, oven, stove, microwave, fridge, electric kettle, and coffee maker. It also features a bathroom, a balcony, a flat-screen cable TV, and free WiFi.
A shared laundry room with a washing machine and a tumble dryer can be found in the building.
Guest Reviews
6.6
Rated
Location
Suite Apartments by Livingdowntown boasts a superb location that satisfies both convenience and tranquility. Nestled in a peaceful residential neighborhood, this accommodation offers guests easy access to essential services and recreation. The apartments are strategically placed near public transport hubs, with trams and buses just a short walk away, making it a breeze to reach Zurich's bustling city center in about 15-20 minutes. Grocery stores and other shopping facilities are conveniently located nearby, providing guests with unparalleled accessibility for their daily needs. The area is not just a transport hub; it's also replete with dining options that cater to various palates. While the neighborhood is quiet, it’s still near attractions like Uetliberg, providing a retreat from the city's hustle without feeling isolated. Offering a great balance between value for money and desirable location, Suite Apartments is a top choice for visitors looking to explore Zurich comfortably.
Rooms
Suite Apartments by Livingdowntown offers a range of experiences for its guests, with some noteworthy positive aspects. Many reviewers highlight the good room size, mentioning it as a pleasant feature for their stay. The apartments are centrally located, providing convenient access to nearby amenities and attractions, which adds to the overall appeal. Guests also appreciated the quiet ambiance during the night, ensuring a peaceful sleep.
Several visitors noted that the physical space of the apartments is appealing, and some described the apartments as beautiful, commending the kindness of the hosts. The presence of amenities like a dishwasher was also appreciated by travelers. Additionally, some guests found the cleaning staff to be pleasant, contributing positively to their experience.
However, it's important to set realistic expectations as some reviews pointed out discrepancies between the advertised pictures and the actual rooms. While the location and design impressed some guests, others have reported issues with cleanliness, maintenance, and amenities. Visitors should be prepared for a mixed experience depending on individual preferences and expectations.
Beds
Suite Apartments by Livingdowntown receives mixed reviews when it comes to its beds. On one hand, several guests have enjoyed comfortable bed experiences, noting that the bedding is equipped with clean, new equipment, which adds to their satisfaction. However, the experience is not universally positive, as some have found the mattresses to be uncomfortable, sagging, or even broken, with instances of missing bed legs leading to uneven heights. The size of the beds has also been a concern, especially when accommodating more than one adult.
Beyond the condition of the beds, a lack of sufficient pillows has been a recurring issue among guests desiring a better night's sleep. While some find the beds hard and creaky, others have had experiences with worn-out or defective beds which have affected their comfort significantly.
Overall, the bedding experience at Suite Apartments by Livingdowntown appears to be a hit or miss, with comfort levels varying widely among guests.
Cleanliness
Suite Apartments by Livingdowntown offers self-check-in until 10 PM, but guests have consistently expressed concerns about the cleanliness and maintenance of the property. Issues highlighted in reviews include outdated and damaged furnishings, such as broken sliding doors and light switches in need of repair. Visitors report pervasive odors, including smoke smells, throughout the premises. The kitchen furnishings are minimal, with essential items missing or insufficient for cooking, while some appliances are broken and unusable. Recurring cleanliness problems include dirty towels found in wardrobes and dirt and dust throughout the accommodation, leading to discomfort among guests. The bathroom facilities often fail to function correctly, with ill-fitting toilet seats, leakages, and unpleasant odors emitting from drains. The overall condition of the apartments feels run-down, requiring significant renovation and repair to meet cleanliness standards and improve guest satisfaction.
Staff
Suite Apartments by Livingdowntown provides a mixed experience in terms of staff interactions, highlighted by varying guest reviews. Many guests appreciated the accommodating nature of the management, noting their cooperative approach and fast communication with hosts, which facilitated easy access to rooms and ensured prompt dealings with inquiries. The cleaning staff received positive mentions for being nice and pleasant, often going above and beyond to assist guests, demonstrating a helpful attitude when required.
However, there have been instances of dissatisfaction among guests, particularly concerning communication and service provisions. Some guests felt the support team was unhelpful, and there were allegations of unsubstantiated accusations regarding room damages from the staff. The language barrier was occasionally a drawback, as staff primarily spoke English, which might have been challenging for non-English-speaking guests.
Concerns were raised about cleaning standards, with reports indicating superficial efforts that left remnants from previous tenants in rooms. Functionality issues like the malfunctioning self-checking terminal also hindered smooth guest experiences despite the presence of a receptionist.
Room for improvement exists in problem resolution and communication style, as not all the personnel were perceived to handle issues effectively. Overall, while there were pleasant encounters with some staff members, enhancing consistency in service quality and boosting team proactivity could significantly elevate guest satisfaction.
Wi-Fi
Suite Apartments by Livingdowntown seems to offer a lackluster experience when it comes to its Wi-Fi service. Multiple reviews indicate that guests encountered a range of issues with internet connectivity. While some guests describe the Wi-Fi speed as average, many others express dissatisfaction with the service, describing it as poor, terrible, or even catastrophic. Several reviews point out that the Wi-Fi was either unusable or nonexistent during their stay. It appears that the absence of functional Wi-Fi might be a recurring issue, as evidenced by numerous guests mentioning that they were unable to connect, with the router positioned inconveniently outside in front of the elevator. Overall, those seeking reliable internet access may find themselves disappointed with the current Wi-Fi offerings at this accommodation.
3 Star
Suite Apartments by Livingdowntown offers a mixed experience for travelers seeking a three-star accommodation. While the property boasts a good location, making it convenient for guests to explore the surrounding area, there are some areas that could benefit from improvements. The apartments themselves are generally well-received, with remarks about the good quality of the accommodation once inside.
However, some guests have noted that upgrades are needed, particularly in the bathroom and bedding. Issues such as malfunctioning self-check-in terminals and requests for better invoicing facilities for business travelers have also been highlighted. Additionally, the lack of essential amenities like table and night lamps can be inconvenient.
Overall, the Suite Apartments provide a decent stay for those prioritizing location, but addressing these concerns could further enhance the guest experience.
No, Suite Apartments by Livingdowntown doesn't have any pool.
No, a spa isn't available at Suite Apartments by Livingdowntown.
No, Suite Apartments by Livingdowntown doesn't allow dogs.
Yes, parking facilities are available at Suite Apartments by Livingdowntown.
No, Suite Apartments by Livingdowntown doesn't have a gym.