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Summary of reviewsFIVE Zurich - Luxury City Resort is a stunning hotel located at the foot of the Üetliberg mountain, offering amazing views of Zurich and a peaceful retreat away from the hustle and bustle of the city. The hotel boasts excellent facilities, including a superb dining experience, a very clean and modern atmosphere and friendly and helpful staff. The spa and pool areas are also highly recommended with guests enjoying the wellness area, sauna, steam room and spa treatments. The rooms are spacious, modern and beautiful with large, comfortable beds and lovely bathrooms. The hotel offers true 5-star service down to the smallest detail, making guests feel like they are in a five-star resort. Overall, FIVE Zurich - Luxury City Resort is a top-notch hotel that offers an unforgettable experience for both business and pleasure travelers. Show more
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Luxury Hotel
Perched on the Uetliberg plateau, this luxury city resort offers stunning views, multiple restaurants, a nightclub, an outdoor social pool, and a luxurious spa. It features stylish rooms and opulent suites with king-size beds and high-end amenities. The hotel provides various activities and entertainment options.
Hotel Taking Steps Towards Sustainability
FIVE Zurich - Luxury City Resort is listed as a sustainable hotel in Zurich. It integrates eco-friendly practices into its luxury offerings, focusing on responsible operations and resource management as part of its commitment to environmental stewardship.
Hotel for Honeymoon
This luxury lifestyle hotel boasts award-winning restaurants, a lavish spa with indoor pool, and an outdoor pool. It is recognized as a 5-star Superior Design and Lifestyle Destination, offering a vibrant and luxurious experience for couples.
Hotel with Spa
FIVE Zurich is a luxury lifestyle resort with award-winning dining and a lavish spa. It features an indoor pool, outdoor pool (in summer), and is recognized as a 5-star Superior Design and Lifestyle Destination by HotellerieSuisse. It is perched on the Uetliberg plateau and features Zurich's only rooftop terrace, lounge & nightclub.
Family Friendly Hotel
This luxury resort provides family-friendly amenities, including spacious rooms and suites, a kids' club, and a children's pool. The hotel offers various dining options and can arrange family activities and excursions. The resort's spa and wellness center provide relaxation for parents.
Dog Friendly Hotel
This luxury city resort in Zurich is pet-friendly. It provides a high-end experience for both guests and their dogs. The resort offers various amenities and services.
Hotel with Swimming Pool
As a luxury city resort, FIVE Zurich features outstanding pool facilities, enhancing its appeal for leisure and relaxation. The resort is known for its high-end amenities and exceptional service.
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
FIVE Zurich features 149 guest rooms and 6 meeting rooms that can accommodate up to 600 guests. The hotel combines luxury with extensive meeting facilities, suitable for large corporate gatherings.
Hotel with Parking
This hotel provides parking and is a luxury city resort, indicating dedicated parking facilities for guests. The resort designation suggests that parking is likely convenient and well-managed.
EV charging stations
Hotel with Gym
This luxury resort includes a well-equipped fitness center, seasonal outdoor swimming pool, and various recreational activities like hiking and cycling. Guests have access to a hot tub, sauna, and spa services.
5-Star Hotel
This lifestyle hotel boasts luxurious rooms and suites, award-winning restaurants, and a lavish spa with indoor and outdoor pools. It offers a rooftop terrace, lounge, and nightclub, providing a vibrant and luxurious experience.
Hotel with Outdoor Pool
This hotel offers a luxurious experience with a seasonal outdoor pool, multiple award-winning restaurants, and a lavish spa. It is a recognized 5-star superior design and lifestyle destination. The hotel also features a buzzing outdoor social pool.
Hotel with Indoor Pool
The hotel boasts a lavish spa with a chic indoor pool, featuring a distinctive water element outside its picture window, and a smaller jacuzzi. Its extensive spa facilities also include a sauna, hot tub, and steam room, providing a high-end relaxation experience.
Hotel with EV Charging Stations
Romantic Hotel
Hotel with Heated Pool
Room Types
Luxe RoomWake up to lush green forest views or end your day with glittering views of the Zurich skyline, our Superior Suites invite you to contemporary luxury featuring modern art elements, king size bed and all the luxury of our signature FIVE amenities. We call it superior because it is anything but standard.
Junior Suite w/BalconyAn electric mix of contemporary art inspired design with king size bed, bathtub and rainfall shower, and two balconies boasting views of the city or the famous Uetliberg forest.
1 BED | Come Play Suite w/BalconyA glamorous yet cozy escape, kick back and enjoy the comfort of our luxurious Master Suite boasting city or forest views, two balconies and a generous living space.
Master Suite w/BalconyA glamorous yet cozy escape, kick back and enjoy the comfort of our luxurious FIVE Suite boasting city, buzzing The Social Pool or mountain views, two balconies and a generous living space.
Luxe Room w/BalconyThe spacious double room offers air conditioning, soundproof walls, a balcony with pool views as well as a private bathroom boasting a bath. The unit has 1 bed.
2 BED | Royal SuiteDesigned with more than sleep in mind, a glamorous playground with two bedrooms, two bathrooms, elegant dining room and fully fitted kitchen, generous living room to socialize and host, walk-in wardrobe and 8 balconies boasting mountain and city views.
2 BED | Luxe Connecting Rooms w/BalconyThis spacious suite comes with 2 bedrooms, a seating area and 2 bathrooms with a bath and a shower. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.
3 BED | Luxe Connecting Rooms w/BalconyThe spacious suite offers air conditioning, soundproof walls, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 4 beds.
4 BED | Luxe Connecting Rooms w/BalconyThis spacious suite consists of 1 living room, 4 separate bedrooms and 4 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 5 beds.
Superior | East WingFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Luxe Room w/Balcony, Including New Year Dinner & Party at Soul StreetThe spacious double room provides air conditioning, soundproof walls, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Superior | East Wing, Including New Year Dinner & Party at Soul StreetProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Luxe Room, Including New Year Dinner & Party at Soul StreetOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Junior Suite w/Balcony, Including New Year Dinner & Party at Soul StreetThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 1 bed.
1 BED | Come Play Suite w/Balcony, Including New Year Dinner & Party at Soul StreetThis spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 1 bed.
Master Suite w/Balcony, Including New Year Dinner & Party at Soul StreetThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 1 bed.
Superior | East Wing, Including New Year Dinner & Party at Cinque StudioOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Luxe Room, Including New Year Dinner & Party at Cinque StudioOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Luxe Room w/Balcony, Including New Year Dinner & Party at Cinque StudioOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.
Junior Suite w/Balcony, Including New Year Dinner & Party at Cinque StudioThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 1 bed.
Master Suite w/Balcony, Including New Year Dinner & Party at Cinque StudioThis spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 1 bed.
1 BED | Come Play Suite w/Balcony, Including New Year Dinner & Party at Cinque StudioThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 1 bed.
Guest Reviews
Location
Located at the foot of the Üetliberg mountain and away from the hustle and bustle of Zurich city, FIVE Zurich - Luxury City Resort is a great choice for those looking for a peaceful retreat. The hotel itself is stunning and offers amazing views of Zurich. While a car is recommended to get to the city center, the location is well-connected by public transport with the train station just a 10-minute walk away. Some guests noted that the hotel is a bit far from the main building, but the shuttle bus from the train station makes transportation easy. The location may not be ideal for everyone, but it is a hotspot in Zurich, even on quiet weekends. Overall, FIVE Zurich - Luxury City Resort boasts a great location with easy access to the city and tranquil surroundings for a comfortable stay.
Breakfast
The breakfast at FIVE Zurich - Luxury City Resort is highly praised by guests with phrases such as 'super', 'spitzenmäßig', 'heerlijke gerechten' and 'Menukarte ist mega fein' being used. The breakfast staff is also commended as 'excellent' and 'great'. While some guests mention that not all restaurants were open and the breakfast is expensive, others appreciate the free meal options provided and the variety of choices available at the buffet. However, a few negative reviews mention poor quality and long wait times for food. Overall, the breakfast at FIVE Zurich - Luxury City Resort is worth trying out during your stay.
Dinner
At FIVE Zurich - Luxury City Resort, guests can enjoy a superb dining experience with amazing food and cocktails. Although not all restaurants were open, guests can book a table in the Penthouse restaurant for a quieter evening. The menu options are diverse and delicious, especially at The Vault restaurant. However, some guests experienced issues with their orders and long wait times at certain restaurants. Additionally, some guests found the restaurants to be overpriced for the quality of food. Despite these isolated incidents, most guests enjoyed their dinners with good food and beautiful views at MaidenShanghai restaurant.
Rooms
Five Zurich - Luxury City Resort is a stunning hotel with impeccable room facilities. Guests praised the modern, spacious and beautiful rooms with large, comfortable beds and lovely bathrooms. Many complimented the upgraded suites, luxurious and spacious beds and top-notch services. Some highlighted the state-of-the-art technology, clean and well-maintained rooms and amazing spa area. The staff were friendly and accommodating, even fulfilling special requests. While some guests noted that the rooms in the east wing were small or felt like a downgrade, overall, the rooms were excellent with everything spotlessly clean and the beds offering a comfortable night's sleep.
Beds
If you're looking for a luxurious stay in Zurich, FIVE Zurich - Luxury City Resort might just be the perfect choice for you. Guests have raved about the spacious rooms and impeccable beds, some even going as far as to say they were the biggest they've ever seen in their lives! The comfortable and cozy atmosphere, along with the quality of the mattresses, pillows and linens, have left guests feeling well-rested and refreshed. The best quality beds and extra-large sizes have made for a dreamy slumber. Although a few guests had some issues with the size of the beds or received foldable beds instead of proper ones, the hotel staff was quick to accommodate their needs and provide them with comfortable sleeping arrangements. Overall, FIVE Zurich - Luxury City Resort has lived up to its name with its luxurious and comfortable beds.
Cleanliness
The FIVE Zurich - Luxury City Resort boasts a very clean and modern atmosphere with attentive and helpful cleaning staff. Guests were impressed by the very good service from the staff, the comfortable and spacious rooms and the regular stocking of amenities in the bathrooms. The spa was noted as being particularly clean. Guests were pleased with the hotel's prime location and quiet surroundings. The majority of reviews highlighted the exceptional cleanliness of the hotel with one guest noting that everything was "spotless." However, there was one negative review remarking that the cleanliness was unacceptable, but this was an outlier in an otherwise overwhelmingly positive reception. Overall, guests were very happy with the cleanliness and tidiness of FIVE Zurich - Luxury City Resort.
Staff
The staff at FIVE Zurich - Luxury City Resort have received high praise from guests with many describing them as friendly and helpful. Guests have noted that the staff went above and beyond to accommodate their requests and that they were exceptional in their customer service. A number of guests mentioned specific staff members by name, highlighting their professionalism and friendliness. Some guests did have issues with certain staff members or aspects of the service, but overall the staff received overwhelmingly positive feedback.
Spa
The spa at FIVE Zurich - Luxury City Resort has received mainly positive reviews from guests. Many enjoyed the wellness area, sauna, steam room and spa treatments. The renovated retro design was also impressive. The spa was described as clean, calm and relaxing. Some guests, however, experienced difficulty accessing the spa when it was fully booked, resulting in a long wait which was disappointing. Despite this, the hotel's spa remains a top attraction, boasting a perfect gym, swimming pool and exceptional massages with Victoire.
Pool
The pool at FIVE Zurich - Luxury City Resort is a highlight for guests with many positive reviews about the pool area. While the outdoor pool was closed for some guests, the indoor pool was well-maintained and provided a great experience for guests. The pool area was described as "super" and even had an Ibiza-style atmosphere. While some guests had trouble accessing the pool area, it was worth it for the great experience provided. The spa area also complemented the pool, providing a perfect gym, spa and hot tub. While some guests had minor complaints about a lack of seating and noise in connected rooms, overall the pool area was highly recommended. However, a few guests requested the repair of humidity damages in the pool area.
5 Star
FIVE Zurich - Luxury City Resort is an exceptional hotel that truly makes guests feel like they are in a five-star resort. It offers true five-star service down to the smallest detail. The modern and brand new hotel is of luxury class and is located on the hills of Zurich, offering an intense emotional experience. Guests love everything about the hotel and highly recommend it, always returning whenever they are in Zurich. They have had fantastic stays, describing it as genial, magnifique and exceptional. Thrive Zurich is a perfect destination for a city break with its top-notch facilities and services. However, some guests were disappointed with the service they received and stated that it was not fitting for a five-star hotel. Despite this, FIVE Zurich - Luxury City Resort is still an outstanding hotel that lives up to its five-star rating.
Luxury
If you're looking for an ultra-luxurious stay in Zurich, FIVE Zurich - Luxury City Resort is the place for you. This hotel offers some of the most luxurious accommodations in the area with modern and stylish design, comfortable rooms and true 5-star service down to the smallest details. Guests rave about the beautiful views, spacious rooms and top-of-the-line amenities. From the exceptional quality and comfort to the magnificent design and choice of materials, this hotel lives up to the 5-star experience. The location is also lovely with a resort atmosphere and beautiful surroundings. The hotel offers great value for the money with a fantastic location, top-notch service and an overall fantastic experience. Whether you're visiting Zurich for business or pleasure, a stay at FIVE Zurich - Luxury City Resort is sure to be an unforgettable experience.
Yes, FIVE Zurich - Luxury City Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at FIVE Zurich - Luxury City Resort.
Yes, FIVE Zurich - Luxury City Resort welcomes dogs.
Yes, parking facilities are available at FIVE Zurich - Luxury City Resort.