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EMA House provides high-quality hotel suites and serviced apartments in Zurich's prime locations.
Summary of reviewsEMA House Hotel Suites in Zurich offers an exceptional stay with numerous positive reviews highlighting various aspects of the hotel. Nestled in a prime location near Zurich Central Station, the hotel provides convenient access to the city's vibrant attractions and amenities. The quiet, residential setting offers a peaceful retreat while being close to major shopping areas and the historic center. The easy access to public transport and the proximity to key tourist sites make it an ideal choice for exploring Zurich.
Guests particularly appreciate the breakfast experience, which stands out for its quality and convenience. The breakfast is delivered directly to rooms as early as 6:45 am, featuring a vast selection that includes lactose-free and gluten-free options. The breakfast is often praised as generous, hearty and delicious, adding a special touch to the stay.
The rooms at EMA House Hotel Suites are another highlight, being clean, modern, spacious and well-equipped. They cater well to families with spacious living areas and well-appointed kitchens, making long stays comfortable. Guests often comment on the luxurious, quiet environment of the rooms, the beautiful decorations and amenities such as top-quality beds, robes, slippers and high-quality toiletries. Furthermore, some suites offer balconies with stunning views of the Limat River and the cityscape.
Cleanliness is a frequently praised attribute with many guests describing the accommodations as spotless and well-maintained. The daily housekeeping service ensures that rooms are consistently tidy and comfortable.
The staff at EMA House Hotel Suites receive high commendations for their exceptional service and professionalism. Guests describe the team as very kind, friendly, helpful and accommodating, which significantly enhances the overall experience. The management and front desk staff, in particular, are noted for their excellent service and multi-lingual abilities.
Families find EMA House Hotel Suites to be an excellent choice. The spacious rooms with multiple bathrooms, cleanliness, beautiful views and helpful reception staff contribute to a comfortable and pleasant stay. The in-room breakfast service and the hotel's quiet location also add to the convenience for families traveling with children.
While there are some mixed reviews regarding the free Wi-Fi with issues of weak and inconsistent coverage mentioned, the majority of other amenities are well-received. Parking is available at an additional cost with private spaces and an organized underground garage.
Overall, EMA House Hotel Suites stands out for its prime location, luxurious and clean accommodations, outstanding breakfast service and exceptional staff. It is highly recommended for families, couples and business travelers looking for a comfortable and convenient stay in Zurich. Show more
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Categories
Boutique-style Hotel
Offering spacious suites with a modern design, this hotel provides a comfortable and stylish stay. The hotel's focus on providing a home-like atmosphere with personalized service makes it ideal for travelers seeking a relaxing and convenient experience.
Hotel for Honeymoon
EMA House Hotel Suites provides spacious and well-appointed suites, offering a comfortable and private retreat for honeymooners. Its central location and excellent amenities ensure a convenient and enjoyable stay.
Family Friendly Hotel
EMA House Hotel Suites provides spacious suites with kitchen facilities, offering families the convenience and flexibility needed for a comfortable stay in Zurich.
Romantic Hotel
Offering luxurious suites, this hotel provides a comfortable and private experience. The spacious accommodations and excellent service make it ideal for a romantic getaway.
Business Hotel
EMA House offers 22 guest rooms and 4 meeting rooms that can accommodate up to 60 guests. The hotel provides a more intimate setting for business meetings and extended stays.
4-Star Hotel
Offering spacious suites with modern amenities, this hotel provides a comfortable and convenient stay. The combination of apartment-style living with hotel services makes it a top choice for extended stays and discerning travelers.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel with Parking
Room Types
Junior SuiteThis junior suite ranges from 41-54 square-metres in size and comes with a combined living and sleeping area, a private bathroom and an HD flat-screen Smart TV. In addition, it features air conditioning, a minibar, a Nespresso coffee machine, a safe and free Wi-Fi. Some have a washer-dryer.
Executive Residential One-Bedroom Suite with KitchenThis suite comes with living room including a dining area and a working desk, a bedroom, a fully-equipped kitchen with a dishwasher, a private bathroom with a bathtub and an additional toilet. Further amenities include air conditioning, an HD flat-screen TV, free WiFi, a washer-dryer a Nespresso coffee machine and a safe.
Executive One-Bedroom SuiteThis suite comes with a living room, a private bathroom with a bathtub, a separate toilet and an HD flat-screen Smart TV. Further amenities include air conditioning, free WiFi, a minibar, a Nespresso coffee machine and a safe. Some have a washer-dryer.
Executive Residential Two-Bedroom Suite with KitchenThis suite comes with a living room, 2 bedrooms, a private bathroom with a bathtub, an additional toilet and a washer-dryer. In addition, it features air conditioning, 40-inch flat-screen cable TV, a Nespresso coffee machine and a safety deposit box. A well-equipped kitchen is available, as well.
Executive Two-Bedroom SuiteThis suite comes with a living room, 2 bedrooms, a private bathroom with a bathtub, an additional toilet and a washer-dryer. In addition, it features air conditioning, 40-inch flat-screen cable TV, a Nespresso coffee machine and a safety deposit box.
Guest Reviews
8.9
Excellent
Location
Nestled in a prime location in Zurich, EMA House Hotel Suites offers convenient access to the city's vibrant attractions and amenities. Just a stone's throw away from Zurich Central Station, the hotel is ideally situated for those looking to explore the city with ease. Public transportation is extremely accessible with a tram stop right on the doorstep and the main train station just a short tram ride or a 10-minute walk away.
Guests appreciate the quiet, residential setting of the hotel, which provides a peaceful retreat from the bustling city while still being close to major shopping areas and the historic center. The accommodation is well-suited for families, offering spacious, clean and well-equipped apartments that ensure a comfortable stay. The soundproofed rooms and luxurious facilities contribute to a relaxing environment, making it a fantastic spot for both short and extended stays.
Moreover, EMA House Hotel Suites is just a 15-minute walk from the city center, making it easy to reach key tourist sites and experiences. With cozy, modern apartments and a location that balances convenience with tranquility, this hotel is perfectly positioned for anyone looking to enjoy Zurich to the fullest.
Breakfast
The breakfast experience at EMA House Hotel Suites is a standout feature, lauded by many guests for its quality and service. The convenience of having breakfast delivered directly to the room adds a personal and special touch, often described as a pleasant surprise. Guests can enjoy their meal as early as 6:45 am with many praising the punctual and efficient service.
The variety and quality of the breakfast offerings receive high praise. Options include lactose-free and gluten-free choices, ensuring that dietary needs are well catered for. The breakfast is noted for being generous, hearty and delicious with a vast and varied selection. Descriptions such as amazing, wonderful, extraordinary and astonishingly good are recurrent in the reviews.
While some guests find the options somewhat limited or repetitive, the overall consensus is that the breakfast is excellent, both in terms of quantity and taste. The continental breakfast is noted for its elegance and completeness, delivered with a touch of luxury.
In summary, the breakfast at EMA House Hotel Suites is a memorable highlight, appreciated for its delightful variety, generous portions and the convenience of being served in the privacy of one's suite.
Rooms
EMA House Hotel Suites offers an exceptional experience with its clean, modern and spacious accommodations. The rooms are designed to be cozy and large enough for families, providing a comfortable and relaxed atmosphere. The suites and apartments are generously furnished, featuring spacious living areas and well-appointed kitchens, making them ideal for longer stays. Guests often highlight the beautiful decorations and the luxurious, quiet environment of the rooms, which include modern amenities and new furniture.
The hotel's one and two-bedroom suites are well designed with some offering balconies that provide stunning views of the Limat River and the cityscape. The apartments are meticulously maintained, ensuring a clean and welcoming environment. Comfort is paramount here with top-quality beds and thoughtful touches like robes, slippers and high-quality toiletries in the bathrooms. The spaciousness of the accommodations extends to large executive suites and lovely balconies, enhancing the overall guest experience.
Overall, EMA House Hotel Suites stands out for its well-equipped, spacious and clean suites, making it a great choice for families, couples or business travelers looking for a luxurious, comfortable stay with beautiful views and modern conveniences.
Beds
EMA House Hotel Suites has received numerous accolades for its beds, highlighting their exceptional comfort. Guests frequently praise the beds, describing them as very comfortable, clean and spacious. The quality of the bedding is noted as extraordinary with many visitors expressing satisfaction by stating that the beds were among the most comfortable they have ever experienced. The mattresses often match guests' preferences, providing a good night’s sleep. However, a few guests mentioned discomfort due to mattress conditions or lack of support. Overall, the majority of reviews underscore the superb comfort and cleanliness of the beds, contributing positively to the hotel's reputation.
Cleanliness
EMA House Hotel Suites consistently receives praise for its high standards of cleanliness and comfort. Guests describe the accommodations as absolutely spotless, exceptionally clean and very well-maintained. The apartments and rooms are not only clean but also spacious, modern and comfortable. Numerous reviews highlight that beds are clean and cozy, contributing to an overall sense of comfort.
Visitors appreciate the well-thought-out design and generous spacing of the suites, which enhances their stay. Daily housekeeping ensures that the rooms are tidied and maintained to meet guests' expectations with many noting the rooms' cleanliness upon arrival and throughout their stay.
Additionally, the property is described as modern and equipped with everything needed for a comfortable visit, including ample space and well-designed interiors. Despite a few mentions of heating issues, the overarching sentiment suggests that EMA House Hotel Suites provides a clean, warm and inviting environment for travelers. The large windows with fantastic views further add to the appeal, making it a highly recommended choice for a stay that prioritizes cleanliness and comfort.
Staff
The staff at EMA House Hotel Suites have garnered significant praise from guests for their exceptional service and professionalism. Described as very kind, friendly and helpful, the team consistently delivers outstanding customer service. Guests highlight their warmth and accommodating nature, making sure all requests are met with a pleasant demeanor. Management receives commendations for their excellent service with specific mentions of the front desk staff, daily cleaning service and multi-lingual communication abilities. The professionalism of the staff stands out with an emphasis on their respectfulness and attentiveness. Overall, the staff's friendliness and helpfulness significantly enhance the guest experience at EMA House Hotel Suites.
Wi-Fi
The reviews of 'EMA House Hotel Suites' reveal varying experiences with the hotel's WiFi. While some guests mention good reception with both phone and Wi-Fi, others report significant issues. Common points of concern include weak Wi-Fi throughout the suite, poor coverage in the apartments and interruptions making the Wi-Fi unusable at times. Some guests also encountered a complete lack of Wi-Fi in their suite, only finding a connection in the main lobby. The inconsistency suggests that while Wi-Fi is available, it may not meet the needs of all visitors.
Parking
Visitors to EMA House Hotel Suites can expect a variety of parking options to suit their needs, though it often comes at an additional cost. The hotel offers private parking spaces, including an organized underground parking garage, which guests find to be spacious. Additionally, there is the availability of covered parking next to the building and convenient street parking right in front of the hotel.
While there is a fee of around 25 Swiss francs per day for parking, guests appreciate the ability to park directly at the hotel. However, the parking area can be a bit congested and tricky to navigate and the advance reservation for parking is recommended to ensure a spot. There's also an option for underground parking, which is secure but somewhat expensive at 30 Swiss francs per night. Payment of these fees and a security deposit in advance is required for a smooth parking experience. Overall, parking at EMA House Hotel Suites is plentiful and well-organized, although guests should be prepared for the added expense.
Family
EMA House Hotel Suites has received high praise from guests traveling with children, making it an ideal choice for families. The spacious rooms and suites provide ample space for families to unwind with many noting the two bathrooms as particularly convenient. Guests have also highlighted the hotel's cleanliness, the beautiful views and the helpful reception staff. The overall sense of safety and the quiet location adds to the comfort of staying here with children.
Many family travelers appreciated the in-room breakfast service, describing it as a nice touch that enhances the convenience of staying with young ones. The suites are well-suited for larger families and can easily accommodate groups of five. The combination of a spacious, nicely decorated and very clean environment, along with a comfortable setting, ensures a pleasant experience.
Even minor drawbacks, such as a hard sofa bed in the family room, did not detract from the overwhelmingly positive feedback. The hotel is well-situated, allowing families to easily walk into the city center and explore the local attractions. Overall, EMA House Hotel Suites offers a welcoming and comfortable stay for families seeking both comfort and convenience.
No, EMA House Hotel Suites doesn't have any pool.
No, a spa isn't available at EMA House Hotel Suites.
No, EMA House Hotel Suites doesn't allow dogs.
Yes, parking facilities are available at EMA House Hotel Suites.