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Summary of reviewsAnstatthotel Zug is highly praised for its excellent central location in the heart of Zug, offering easy access to the train station, supermarkets, and the city center. Guests appreciate the convenience of nearby amenities and recreational facilities, as well as the practicality of free parking and kitchen amenities, making it ideal for both short and long stays. The rooms are generally spacious, well-designed, and equipped with functional features like a small kitchen and a shared laundry facility. While some find the rooms a bit small, the majority are pleased with the cleanliness, quiet setting, and the additional charm provided by balconies accessible through windows.
The hotel's commitment to cleanliness is notable, with spotless rooms and bathrooms that provide a comfortable and warm environment, complete with essentials like Nespresso-compatible coffee machines. Guests enjoy the value for money and find the self-check-in process straightforward, supported by responsive and helpful staff who are quick to resolve any issues.
Technologically advanced elements like the electronic key access via a phone app are appreciated, though some guests encounter difficulties with Wi-Fi connectivity and app usage. Nonetheless, the secure parking options, including spaces for electric vehicle charging, add to the hotel's appeal.
The beds offer a mixed experience, with some guests finding them comfortable, while others note issues with firmness and maintenance. Despite this, Anstatthotel Zug's combination of location, cleanliness, and convenience contributes to a pleasant stay for travelers visiting Zug. Show more
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Aparthotel near Ski Resorts
This aparthotel provides a self-check-in option for convenience and is situated in Zug [from the given data]. It is suitable for accessing ski resorts in the region.
Aparthotel with Parking
This aparthotel offers free private parking nearby. Additionally, it features a spacious underground parking garage with four electric vehicle charging stations, providing comprehensive parking solutions.
Dog Friendly Aparthotel
Dogs Stay Free
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Free Wi-Fi
Cheap Aparthotel
3-Star Aparthotel
Aparthotel with Outdoor Pool
Aparthotel where Dogs Stay Free
Room Types
Superior ApartmentBoasting a private entrance, this apartment features 1 bedroom and 1 bathroom with a shower. The fully equipped kitchenette has a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony, this apartment also features a washing machine, a coffee machine and a flat-screen TV. The unit has 2 beds.
Standard ApartmentFeaturing a private entrance, this apartment also consists of 1 separate bedroom and 1 bathroom with a shower. Meals can be prepared in the well-fitted kitchenette, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides a washing machine, a coffee machine, a wardrobe, heating and a flat-screen TV. The unit offers 2 beds.
Studio ApartmentThe apartment features 1 bedroom, 1 bathroom with a shower and a kitchenette. Guests can make meals in the kitchenette that comes with a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony, this apartment also provides a washing machine, a coffee machine and a flat-screen TV. The unit offers 3 beds.
Standard Apartment with External Private BathroomProviding a washing machine, a coffee machine and heating, this apartment includes a private bathroom. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Standard StudioThe fully equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The single room provides a washing machine and a coffee machine, as well as a private bathroom featuring a shower. The unit offers 1 bed.
Guest Reviews
6.6
Rated
Location
Anstatthotel Zug offers travelers a conveniently situated base with its excellent location in the heart of Zug. The hotel is praised for being within walking distance of the train station, allowing easy access for visitors arriving by rail. Guests commend the proximity to key amenities, including a supermarket and recreational facilities like the tennis courts used for the Zug Open. The location is ideal for those looking to explore the city center, which is just a short stroll away. Besides the prime location, the hotel impresses with its practicality, free parking, and little kitchen amenities, making it a comfortable choice for both short and long stays. The central positioning, paired with helpful staff, ensures a seamless and pleasant experience for guests seeking to enjoy Zug's attractions.
Rooms
Anstatthotel Zug offers rooms that are generally spacious and well-equipped, making them a practical choice for travelers. Guests appreciate the rooms' functional design, complemented by a small kitchen stocked with essential items like pots, cutlery, a microwave, and a capsule coffee machine. For added convenience, there's a shared laundry facility available for use.
While some guests find the rooms small for two people, the majority mention positive aspects such as cleanliness and organized furnishings. The quiet location is a notable advantage, providing a peaceful stay and being conveniently close to the station. Additionally, rooms often feature a small balcony that adds a touch of charm, albeit accessible only via a window.
The bathrooms are also convenient, meeting travelers' needs effectively. However, there have been mentions of rooms feeling unusually warm, which can impact comfort levels. Overall, Anstatthotel Zug seems to deliver a comfortable and efficient accommodation experience, ideal for those looking for practicality and convenience during their stay.
Beds
Anstatthotel Zug presents a mixed experience when it comes to its beds, which seem to garner a diverse range of opinions from guests. While several reviews commend the comfort of the beds, describing them as comfortable and even better than expected from the photos, there are notable criticisms about their quality as well. Guests who appreciated the firm beds highlight their simplicity and cleanliness, pointing out the good quality aspects. However, issues such as discomfort from mattresses being too thin or hard, beds being overly soft, and pull-out beds creaking under slight movements are recurrent concerns among reviewers.
Some guests have found the bedding too thick, contributing to a warm room atmosphere, and noticed a lack of bedside accessories such as lamps and nearby power outlets. Instances of beds breaking, falling apart, or being akin to those found in youth hostels suggest inconsistencies in maintenance and setup. Amidst these varying experiences, those seeking assurance of comfort might want to consider these factors when planning their stay at Anstatthotel Zug.
Cleanliness
Anstatthotel Zug has earned a reputation for its high standards of cleanliness, consistently impressing guests with immaculate rooms and bathrooms. The hotel is recognized for its well-organized and purposefully furnished accommodations, providing a comfortable and warm environment. Rooms come equipped with essential amenities, and some feature Nespresso-compatible coffee machines, catering to the basic needs of travelers.
Guests appreciate the spaciousness and thoughtful design of the accommodations, noting the value for money. The hotel’s self-check-in process complements its clean and functional facilities, ensuring a hassle-free stay. The establishment's central location adds to its appeal, allowing easy access to various attractions and services in Zug, making it a convenient choice for visitors.
Staff
The staff at Anstatthotel Zug are consistently described as responsive and helpful, providing reliable and attentive service, especially over the phone. Guests appreciate the good customer service and the effectiveness of the support hotline. Although the hotel operates on a self-check-in model, making registration and entry easy and straightforward, guests have experienced efficient customer support when needed. While there might be occasional issues like excess communication or minor maintenance concerns, these are generally resolved quickly, showcasing the staff's commitment to ensuring a smooth experience for guests.
Wi-Fi
At Anstatthotel Zug, guests experience a modern approach with a self-check-in system that many users find impressive and convenient due to its electronic key access via a phone app. However, while the innovation in access is praised, the stay might be less seamless when it comes to Wi-Fi connectivity. Some guests encountered difficulties locating the Wi-Fi password, which is crucial since the app necessary for check-in requires internet access. Additionally, instructions for using amenities such as the washer and dryer could be clearer, as guests sometimes face challenges, especially with the drying process. The absence of immediate support after office hours and the reliance on technology can occasionally lead to complications for those unfamiliar with the system. Overall, while the hotel employs advanced technology for a convenient stay, improvements in support and clearer guidance on tech-related aspects could enhance the guest experience.
Parking
The parking situation at Anstatthotel Zug receives numerous positive mentions from guests. With its convenient and central location, the hotel offers excellent, secure parking facilities that are highly appreciated by visitors. Guests frequently highlight the ample availability of free parking spaces and commend the ease of accessing these spots, even noting a dedicated space equipped with a socket for charging electric vehicles. Despite a few comments about the parking being somewhat challenging to locate in the dark, overall, the parking arrangement at the hotel is described as sufficient and straightforward. An added convenience is the proximity to public transportation, with a bus stop just a short five-minute walk away.
Yes, Anstatthotel Zug - app self-check-in has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Anstatthotel Zug - app self-check-in.