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Aqua Spa Hotel Zlatograd

Zlatograd , прогрес 1 (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAqua Spa Hotel Zlatograd is highly praised for its well-rounded features, making it a standout choice for travelers seeking a balance of comfort, convenience and relaxation. Situated in a tranquil area close to the city center, the hotel offers both accessibility to essential amenities and a peaceful environment away from the hustle and bustle. With nearby attractions and friendly locals, the location enhances the overall experience for guests.

The breakfast buffet at Aqua Spa Hotel Zlatograd is frequently described as excellent, offering a rich variety of delicious, quality items, including standout homemade yogurts. Dinner also typically receives positive remarks for its diverse and tasty menu, often described as fitting for royalty and accompanied by entertaining programs. Though some guests felt dinner options could be more varied, the overall culinary experience is highly regarded.

Guests are particularly impressed with the rooms, noting their cleanliness, spaciousness and modern furnishings. Amenities like comfortable beds, air conditioning and large bathrooms add to the luxurious feel. Though some rooms could benefit from more lighting and in-room phones, the overall sentiment remains highly positive concerning the high quality of conditions.

Cleanliness is a notable highlight with the hotel maintaining spotless rooms, spa areas, gym and pools. The staff at Aqua Spa Hotel Zlatograd consistently receive accolades for their exceptional service, friendliness and professionalism, contributing significantly to the hotel's positive reputation. Specific individuals like Boriana and Rosie are mentioned for their outstanding hospitality.

The spa facilities, though undergoing some renovations, are praised for their modern design and well-maintained spaces, offering a range of excellent treatments. Despite some amenities being temporarily non-functional, most guests find the spa experience enjoyable and look forward to its full operations.

Parking options are varied and generally convenient with free parking as an appreciated bonus. The hotel's family-friendly environment is another significant plus, offering spacious, comfortable rooms and ample entertainment for children. Additionally, its pet-friendly policy makes it a versatile choice for families with pets.

Finally, the comfort of the beds is frequently highlighted with guests often commending the large, soft mattresses and overall sleeping experience. The Aqua Spa Hotel Zlatograd provides a well-rounded, high-quality stay that meets the needs of a diverse range of travelers.
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Hotel with Spa

Located in Zlatograd, this hotel offers a spa and wellness center. It provides a tranquil retreat with spa treatments and facilities for relaxation.

Family Friendly Hotel

The name includes 'Aqua Spa', strongly indicating the presence of water facilities like pools, which are significant amenities for family fun.

Hotel with EV Charging Stations

Dog Friendly Hotel

Romantic Hotel

Hotel with Parking

EV charging stations

Hotel with Gym

Room Types

About Aqua Spa Hotel Zlatograd

License: З5-ЖД2-9РМ-Г1

Guest Reviews

Location

Nestled in a tranquil area close to the city center of Zlatograd, Aqua Spa Hotel offers a superb and convenient location for visitors. The surrounding environment is quiet and peaceful, ensuring a relaxing stay, although it's somewhat removed from the old town, necessitating a short drive by car or taxi. Despite being positioned in an industrial area, many guests find the location beneficial, as it is easily accessible and near essential amenities like a grocery store and an interesting mall. The town itself is noted for its friendly people, enhancing the overall appeal. The proximity to the city center without the hustle and bustle makes it an ideal choice for those seeking both convenience and serenity.

Breakfast

The breakfast at Aqua Spa Hotel Zlatograd has garnered a wealth of positive feedback from guests with many highlighting its abundance and variety. The breakfast offerings are described as very rich, diverse and delicious, featuring quality products. Many guests have noted the breakfast as one of the best they've had recently, praising the fantastic buffet style and the quality of items such as homemade yogurts. The coffee is particularly noted as being very good, enhancing the overall breakfast experience. A few guests mentioned that the breakfast could be warmer or noted the saltiness of some items, but these comments are outnumbered by overwhelming praise. Overall, the breakfast at Aqua Spa Hotel Zlatograd is frequently described as excellent, abundant and well worth taking advantage of during a stay.

Dinner

Aqua Spa Hotel Zlatograd offers a dining experience that generally receives high praise for its delicious and varied food. Guests frequently highlight the rich buffet available for breakfast and dinner, noting the diverse and tasty menu options that add to the overall enjoyment of their stay. Some reviews mention the dinner being described as fit for royalty, accompanied by entertaining programs that pleasantly surprise visitors. The assortment of quality food and drinks is appreciated with many commenting on the exceptional taste and high level of the cuisine.

However, not all feedback is entirely positive. A few guests felt that the dinner was not worth the extra cost, preferring more variety beyond the main offerings of grilled meats and fried meatballs. Some noted that certain dinner items appeared again at breakfast and there was a perception of rich but monotonous options. Despite these minor criticisms, the culinary experience at Aqua Spa Hotel Zlatograd is generally well-regarded, making it a notable feature of a stay at this hotel.

Rooms

At Aqua Spa Hotel Zlatograd, the rooms receive high praise for their cleanliness, spaciousness and comfort. Guests frequently highlight the impeccable maintenance and modern, stylish furnishings that enhance their stay. Many reviewers appreciate the large rooms, often noting features such as comfortable beds, ample storage space and luxurious amenities like fridges and air conditioning.

Apartments at the hotel are particularly noted for their generous size, often described as huge and very cozy, sometimes even receiving complimentary upgrades to higher-class rooms. The high ceilings and spacious layouts add to the overall sense of luxury and comfort.

Bathrooms are equally impressive, being spacious and well-equipped, contributing further to the positive guest experiences. Even the smaller aesthetic details, such as pleasant decorations and modern design features, are not overlooked and contribute to the overall ambiance of the spacious and stylish room environments.

However, a minor drawback is the occasional mention of the absence of in-room phones to contact reception and some rooms being darker than expected. Nonetheless, the overall sentiment remains overwhelmingly positive with guests often emphasizing the high quality of conditions, location, staff and food at the hotel.

Beds

Guests consistently praise the beds at Aqua Spa Hotel Zlatograd for their exceptional comfort, highlighting the super comfortable mattresses and pillows. Many reviews emphasize the large, soft mattresses and the overall comfort of the beds, making them ideal for a restful night’s sleep. While a few reviews noted less comfortable experiences, the overwhelming majority comment on the superb quality and size of the beds. Unique and beautiful beds further enhance the positive sleeping experience for guests, who frequently mention leaving the hotel well-rested thanks to these very comfortable sleeping arrangements.

Cleanliness

Aqua Spa Hotel Zlatograd impresses with its impeccable cleanliness, making it a standout choice for travelers prioritizing hygiene and comfort. The hotel is consistently described as spotlessly clean and well-maintained with high levels of hygiene evident throughout the premises. Guests noted that the rooms are clean, cozy and spacious, contributing to a comfortable stay. The spa areas, gym and pools also maintain excellent cleanliness standards. Both the indoor and outdoor spaces are thoroughly cleaned with the buffet areas well-stocked and tidy. Overall, the hotel's commitment to maintaining a clean environment receives high praise from its visitors, ensuring a pleasant and comfortable experience.

Staff

Aqua Spa Hotel Zlatograd's staff consistently receives high praise for their exceptional service and warm demeanor. Guests frequently highlight the friendliness and responsiveness of the personnel, from receptionists to massage therapists. The staff is described as polite, smiling and professional with specific mentions of individuals like Boriana and Rosie who left lasting impressions through their kind and helpful nature. The reception team, in particular, stands out for their warm welcomes and attentive service, ensuring a pleasant experience for all visitors. Despite a noted language barrier, the team's dedication and conscientious attitude are evident, making stays enjoyable and memorable. Overall, the collective effort of the staff at Aqua Spa Hotel Zlatograd contributes significantly to the hotel's positive reputation.

Spa

The Aqua Spa Hotel Zlatograd has garnered praise for its modern, well-maintained and stylishly designed spa center. Guests have noted that the spa area is inviting, well-organized and offers a range of top-notch facilities. The spa treatments, including massages, have been described as divine and the multiple types of saunas and relaxation options add to the overall high-quality experience. Despite its smaller size, the spa is effective and suitable for both adults and children, making it a versatile option for families and solo travelers alike.

However, the hotel is currently undergoing some renovations and the indoor pool is not yet operational; this has been a source of disappointment for some visitors. Additionally, there have been reports of non-functional amenities such as the jacuzzi and sauna and instances of poor hygiene in the spa center. Despite these setbacks, the majority of guests have found the spa area to be excellent, fantastic and enjoyable, looking forward to revisiting once all facilities are fully operational.

Parking

The parking situation at Aqua Spa Hotel Zlatograd generally receives positive notes from guests. Visitors appreciate the variety of parking options available, including convenient parking right in front of the hotel and street parking. Additionally, free parking is often mentioned as a notable benefit, enhancing the overall convenience for travelers. Although there is valet parking available, some guests have reported that it is quite expensive. Overall, parking at the hotel poses no significant issues, making it easy for guests to focus on enjoying their stay.

Family

Aqua Spa Hotel Zlatograd is highly praised for its family-friendly environment, making it an excellent choice for a family vacation. Guests appreciate the spacious, comfortable rooms, particularly the family suites with separate beds, which cater to families of all sizes. The hotel maintains a clean and cozy atmosphere, enhancing its suitability for families seeking a pleasant stay.

Parents highlight the variety of entertainment and special considerations provided for children, ensuring that young guests are well entertained throughout their visit. The overall ambiance is relaxed and welcoming with many reviews noting that the whole family, including pets, was extremely satisfied with their experience.

In addition to being child-friendly, Aqua Spa Hotel Zlatograd extends its hospitality to pets, making it a dog-friendly option for those traveling with their furry companions. The combination of family-oriented amenities and pet-friendly policies makes it a distinguished choice for family vacations.

No, Aqua Spa Hotel Zlatograd doesn't have any pool.

Yes, a spa is available at Aqua Spa Hotel Zlatograd.

Yes, Aqua Spa Hotel Zlatograd welcomes dogs.

Yes, parking facilities are available at Aqua Spa Hotel Zlatograd.

Yes, Aqua Spa Hotel Zlatograd has a gym.

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