Palace Hotel Polom
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Summary of reviewsPalace Hotel Polom stands out for its strategic location, nestled at the beginning of the pedestrian zone in close proximity to the railway station, making it ideal for travelers keen on exploring the vibrant city center. Guests appreciate the peaceful atmosphere despite the central setting, complemented by the convenience of nearby dining and entertainment venues. The historic building adds charm to the overall experience, further enhanced by diversified parking options, including a free parking area, although some guests face challenges with accessibility and availability.
The breakfast experience at Palace Hotel Polom is highly regarded, with an extensive variety that includes unique choices like Korean kimchi and pickled tofu. Guests note a warm start to their day with friendly staff and excellent coffee, despite occasional issues with replenishing dishes and some cold food. Cleanliness is generally praised, with well-maintained rooms reflecting the elegant aesthetic of the building. However, some concerns persist, including mold in the shower areas and poor ventilation.
The staff shines as a positive aspect of the hotel, recognized for their friendliness and professionalism, ensuring a welcoming and accommodating environment. This attentive service extends even to handling unforeseen issues, making guests feel comfortable throughout their stay.
In terms of room quality, the comfort of beds receives commendation, especially the clean and cozy king-size and queen-size beds. Yet, there are mentions of outdated furnishings and issues with older televisions and worn features. Air conditioning in some rooms is noted to be ineffective, causing discomfort. Guests often find the hotel’s nostalgic charm appealing, albeit it doesn’t consistently meet modern four-star standards, with calls for updates to the decor and facilities to better match contemporary expectations.
Overall, Palace Hotel Polom is appreciated for its historic charm, strategic location, and dedicated staff. However, there is room for improvement in maintaining and updating certain aspects to fully align with a four-star hotel experience.
Categories
The breakfast experience at Palace Hotel Polom is highly regarded, with an extensive variety that includes unique choices like Korean kimchi and pickled tofu. Guests note a warm start to their day with friendly staff and excellent coffee, despite occasional issues with replenishing dishes and some cold food. Cleanliness is generally praised, with well-maintained rooms reflecting the elegant aesthetic of the building. However, some concerns persist, including mold in the shower areas and poor ventilation.
The staff shines as a positive aspect of the hotel, recognized for their friendliness and professionalism, ensuring a welcoming and accommodating environment. This attentive service extends even to handling unforeseen issues, making guests feel comfortable throughout their stay.
In terms of room quality, the comfort of beds receives commendation, especially the clean and cozy king-size and queen-size beds. Yet, there are mentions of outdated furnishings and issues with older televisions and worn features. Air conditioning in some rooms is noted to be ineffective, causing discomfort. Guests often find the hotel’s nostalgic charm appealing, albeit it doesn’t consistently meet modern four-star standards, with calls for updates to the decor and facilities to better match contemporary expectations.
Overall, Palace Hotel Polom is appreciated for its historic charm, strategic location, and dedicated staff. However, there is room for improvement in maintaining and updating certain aspects to fully align with a four-star hotel experience.
Dog Friendly Hotel
The hotel is tagged as pet friendly.
Romantic Hotel
This hotel offers an exquisite stay with top-notch amenities, including a spa, fine dining, and elegantly appointed rooms. Its central location and luxurious features make it a great choice for couples.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi and is centrally located in Žilina. It provides comfortable accommodations with essential amenities.
Business Hotel
The hotel provides a wide range of air-conditioned conference facilities suitable for both company and private events. It features three conference halls and two lounges, making it suitable for business needs.
Hotel with Parking
This hotel provides parking facilities for guests, including free parking. It is located near the train station and has a car park.
Accessible Hotel
Palace Hotel Polom offers facilities for guests with disabilities and has an elevator/lift. The hotel is a non-smoking property with all spaces being non-smoking.
4-Star Hotel
The hotel is in a perfect location near the train station and city center. It offers clean rooms and an excellent breakfast. The hotel has a royal atmosphere and friendly staff.
Hotel for Honeymoon
Hotel near Nightlife Spots
Guest Reviews
Nestled right at the beginning of the pedestrian zone, Palace Hotel Polom boasts an enviable location that proves ideal for travelers, especially those arriving by train. Situated conveniently next to the railway station, guests find themselves steps away from both the vibrant city center and essential transport links. The hotel's strategic position is complemented by its proximity to numerous dining and entertainment venues, making it a superb choice for visitors looking to explore local culture and cuisine. Despite its central location, the hotel maintains a peaceful atmosphere, providing a quiet retreat in the heart of the bustling area. As a bonus, parking is conveniently available just a short stroll from the hotel, and the historic character of the building adds charm to the overall experience.
Palace Hotel Polom offers a breakfast experience that has left many of its guests satisfied and delighted. Several reviews highlight the commendable variety available, with an extravagant selection that includes unique offerings like Korean kimchi and pickled tofu. Guests have appreciated the effort put into creating a balanced and plentiful breakfast spread. Friendly staff enhance the breakfast experience by attending to special requests, such as providing soy milk for those with allergies.
Among the reviews, there's mention of breakfast being the best aspect of the stay, praising its excellent quality and diverse choices. Guests often describe it as delightful and wonderful, with many noting that it creates the perfect start to the day. The ambiance is complemented by good coffee, adding a finishing touch to the meal.
While the majority of comments are positive, some guests did encounter issues such as dishes not being replenished promptly and the occasional complaint about cold food. Despite these occasional drawbacks, the overall impression suggests guests leave with a positive dining experience, finding it fitting for the hotel's charming atmosphere.
Palace Hotel Polom offers a mixed experience with its rooms, balancing positives with areas in need of improvement. Guests often find the rooms to be spacious and clean with comfortable beds, contributing to an overall pleasant stay. The hotel boasts an excellent location and incredibly friendly staff, enhancing the travel experience. Some rooms are described as beautifully furnished and elegant, and the breakfast selection satisfies a wide range of preferences.
However, there are criticisms regarding the outdated quality of the furnishings, such as older televisions and worn-out features, which do not align with a four-star expectation. Issues such as narrow single beds, tiny room sizes, and challenges with shower functionality have been noted. Additionally, there are concerns about air conditioning not working properly, making some rooms uncomfortably warm.
In summary, while Palace Hotel Polom shines with its cleanliness, staff friendliness, and location, it could benefit from updating and maintaining certain room features to fully meet guest expectations for a luxurious experience.
Palace Hotel Polom offers a mix of experiences when it comes to bedding comfort. Many guests have praised the beds for being quite comfortable, with clean and cozy bedding that enhances their stay. The presence of king-size and queen-size beds has been noted as particularly inviting and ideal for a restful night's sleep. However, some guests have expressed concerns about the quality and size of beds, mentioning discomfort and the need for modern upgrades. While the comfort level of the beds generally garners positive feedback, the occasional drawbacks—such as smaller bed sizes and less convenient bed placement—are points of consideration for travelers seeking premium accommodation.
Palace Hotel Polom presents a striking contrast between its elegant appearance and mixed reviews regarding cleanliness. Guests praise the hotel for its beautifully restored building and historical charm, complemented by commendable cleanliness. The rooms are described as very nice and often well-maintained, providing a comfortable and pleasant stay for visitors. The furnishings add to the hotel's allure, with clean and well-functioning air conditioning enhancing the guest experience. Reviewers also highlight attentive staff and spotless environments, contributing to an overall positive atmosphere.
Despite these favorable aspects, there are notable mentions of issues within the hotel. Several reviewers have encountered problems such as mold in the shower area, stale and dusty air, outdated furnishings, and poorly ventilated spaces with cooking odors. Some feedback identifies hygiene-related concerns that detract from the positive impression, such as weak bathroom lighting and occasionally overlooked cleanliness details.
The hotel's older structures and non-operational facilities like the sauna are noted but do not overshadow the appreciation for its cleanliness and historical ambiance. Ultimately, Palace Hotel Polom appears to be a destination appreciated for its aesthetic charm and attentive services, though not without some areas for improvement in cleanliness and maintenance.
The staff at Palace Hotel Polom consistently receives high praise for their friendliness and professionalism. Guests frequently note the team’s kind and helpful nature, ensuring a warm and welcoming experience throughout their stay. The staff's attentive and accommodating attitude is highlighted, especially during unforeseen issues, such as when they offered complimentary drinks to apologize for a plumbing inconvenience. The ease of check-in and the cordial interactions at the front desk enhance the overall guest experience. Despite varying opinions on other aspects of the hotel, the staff remains a standout feature for many, providing a sense of comfort akin to a home away from home.
Palace Hotel Polom provides a variety of parking options for its guests, with one of its standout features being the free parking area located 50 meters to the right of the hotel. For those seeking enhanced security, there's a guarded parking section within the hotel complex, and additional parking is available behind the hotel. Guests appreciate that parking is included in the room price, making it a convenient option for travelers. Despite these positives, some guests have noted challenges such as the hotel parking lot being somewhat difficult to find and parking spaces occasionally being unavailable, even with prior reservations. The distant garage parking may also be tight on space. Nonetheless, many found parking to be hassle-free and satisfactory overall.
Palace Hotel Polom presents a nostalgic charm that transports guests to a bygone era, with its classic appearance and interior reminding one of the past decades. Despite its nostalgic allure, many reviews suggest that the hotel doesn't quite live up to modern four-star standards. Guests frequently highlight that the decor and facilities feel outdated, with mention of older style TVs and shower cabins that seem to have seen better days. The overall maintenance of the hotel appears to be lacking, prompting calls for updated furnishings and renovations to align with contemporary expectations of a four-star establishment. While the ambiance may delight those fond of vintage aesthetics, it is clear that the current state of the hotel leaves room for improvement if it is to justify its accommodation price and claimed rating.
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Location
Breakfast
Among the reviews, there's mention of breakfast being the best aspect of the stay, praising its excellent quality and diverse choices. Guests often describe it as delightful and wonderful, with many noting that it creates the perfect start to the day. The ambiance is complemented by good coffee, adding a finishing touch to the meal.
While the majority of comments are positive, some guests did encounter issues such as dishes not being replenished promptly and the occasional complaint about cold food. Despite these occasional drawbacks, the overall impression suggests guests leave with a positive dining experience, finding it fitting for the hotel's charming atmosphere.
Rooms
However, there are criticisms regarding the outdated quality of the furnishings, such as older televisions and worn-out features, which do not align with a four-star expectation. Issues such as narrow single beds, tiny room sizes, and challenges with shower functionality have been noted. Additionally, there are concerns about air conditioning not working properly, making some rooms uncomfortably warm.
In summary, while Palace Hotel Polom shines with its cleanliness, staff friendliness, and location, it could benefit from updating and maintaining certain room features to fully meet guest expectations for a luxurious experience.
Beds
Cleanliness
Despite these favorable aspects, there are notable mentions of issues within the hotel. Several reviewers have encountered problems such as mold in the shower area, stale and dusty air, outdated furnishings, and poorly ventilated spaces with cooking odors. Some feedback identifies hygiene-related concerns that detract from the positive impression, such as weak bathroom lighting and occasionally overlooked cleanliness details.
The hotel's older structures and non-operational facilities like the sauna are noted but do not overshadow the appreciation for its cleanliness and historical ambiance. Ultimately, Palace Hotel Polom appears to be a destination appreciated for its aesthetic charm and attentive services, though not without some areas for improvement in cleanliness and maintenance.
Staff
Parking
4 Star
No, Palace Hotel Polom doesn't have any pool.
No, a spa isn't available at Palace Hotel Polom.
Yes, Palace Hotel Polom welcomes dogs.
Yes, parking facilities are available at Palace Hotel Polom.
No, Palace Hotel Polom doesn't have a gym.
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