Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsMaria Hotel, nestled within the stunning Alishan Forest Recreation Area, is praised primarily for its exceptional location. Guests highlight its close proximity to key sites such as the Ali Mountain train station and various tourist attractions, making it an ideal base for exploring the Alishan mountain ranges and Sun Moon Lake. The convenience of nearby transportation, dining and entertainment options add to the hotel’s appeal, creating an accessible and enjoyable stay.
The breakfast experience at Maria Hotel is positively reviewed with vouchers provided for nearby partner restaurants offering a variety of Western and Chinese options. Guests appreciate the taste and simplicity of the meals, especially the vegetarian choices. The breakfast, although served offsite, is considered convenient and adds value to the stay, making the overall cost of accommodation attractive.
For dinner, the hotel's location in a bustling area surrounded by numerous dining establishments is a significant advantage. Guests find the variety and convenience of nearby restaurants appealing with some affiliated dining options offering discounts, enhancing their culinary experience during their stay.
While the rooms at Maria Hotel receive mixed feedback, positive remarks highlight their cleanliness and practical amenities like electric blankets and reliable hot water. Some rooms even offer bathtubs, adding a touch of luxury. However, the lack of updates, varying room sizes and occasional issues with dust and noise do indicate areas in need of improvement.
Cleanliness at Maria Hotel is a point of contention. While some guests report clean and tidy rooms, others mention inconsistent hygiene standards, outdated facilities and musty odors. Instances of visible mold and dust are noted, suggesting variability in the hotel's housekeeping practices.
The staff at Maria Hotel are generally praised for their friendliness and helpfulness, particularly the owners and their family, who are often described as enthusiastic and accommodating. Despite some language barriers and occasional intrusiveness from the cleaning staff, the personal and caring service provided by the hotel's staff is a notable highlight.
Wi-Fi service at Maria Hotel is a common gripe among guests, who report weak or non-existent signals in many rooms and poor overall connectivity. Improving the Wi-Fi functionality could significantly enhance the guest experience.
While the beds receive mixed reviews with some guests finding them comfortable and appreciating the electric blankets, concerns about bed bugs and worn-out bedding highlight areas where improvement is needed to ensure more restful sleep.
As a three-star hotel, Maria Hotel provides a generally satisfactory stay with good value for money, especially for budget-conscious travelers. Despite its age and some shortcomings in room updates and cleanliness, the hotel’s prime location, friendly staff and decent amenities make it a viable choice for those wishing to explore the natural beauty of the Alishan region without breaking the bank. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Small Hotel
3-Star Hotel
Room Types
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features parquet floors and a flat-screen TV. The unit has 1 bed.
Standard Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room provides parquet floors and a flat-screen TV. The unit offers 2 beds.
Superior Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room features parquet floors and a flat-screen TV. The unit has 2 beds.
Guest Reviews
6.8
Rated
Location
Situated within the stunning Alishan Forest Recreation Area, Maria Hotel boasts a prime location that makes it an excellent base for exploring the Alishan mountain ranges. Guests frequently highlight the hotel’s close proximity to the Ali Mountain train station, making transportation exceptionally convenient. Whether it's catching the sunrise on the red train or strolling to nearby shops and restaurants, the accessibility is a major plus.
The hotel is also strategically placed near various tourist attractions, including the main park area and the bustling commercial district, offering endless opportunities for dining and entertainment. Parking facilities are conveniently located nearby, enhancing the overall ease for guests traveling by car.
Furthermore, the reviews suggest that the hotel is positioned ideally for those aiming to enjoy the natural beauty of the region, such as Sun Moon Lake and other breathtaking forest vistas. The added convenience of being within walking distance to key sites like the visitor center, amusement park and food court further adds to the appeal.
In summary, the Maria Hotel’s standout feature is its exceptional location, providing guests with unparalleled access to transportation, dining and the serene beauty of the Alishan region.
Breakfast
Maria Hotel offers a diverse and enjoyable breakfast experience that receives overall positive feedback from guests. The breakfast is complimentary and provided through vouchers that can be used at nearby partner restaurants, like New Starlight and the Galaxy restaurant. These locations offer a variety of breakfast styles, including self-service and a mix of Western and Chinese options with many guests praising the taste and simplicity of the meals.
Vegetarian options are available and appreciated for their delicious flavors, particularly the fried noodles at New Starlight. The plain congee with side dishes also receives favorable remarks for its taste. Despite the breakfast being served offsite, it is noted as convenient, especially for early risers watching the sunrise at the nearby train station.
Overall, the breakfast is considered good, tasty and better than average. Though some find it to be on the simpler side with limited options, the variety and quality offered make it a valued inclusion in the stay at Maria Hotel. The cost of accommodation combined with the breakfast is often seen as excellent value.
Dinner
Located in a bustling area, 'Maria Hotel' offers a prime location for diners who prefer exploring local culinary delights. Nearby, numerous restaurants on the shopping street provide ample choices for every palate. Guests have found the proximity of these dining establishments convenient, making it easy to enjoy meals outside the hotel. The local dining options nearby come highly recommended with a variety of places to choose from that facilitate easy dining in the area. Additionally, affiliated restaurants offer a discount for dinner, adding further appeal to exploring the culinary scene around the hotel. These factors combined ensure that guests have convenient and diverse dining opportunities during their stay.
Rooms
Maria Hotel offers a mixed bag of experiences when it comes to their rooms. Guests consistently mention that rooms are generally clean but quite old and in need of an update. Despite their outdated appearance, they are functional with the inclusion of basic amenities such as electric blankets, heaters and hot water providing comfort even in cold weather.
Room sizes vary with many guests noting that the spaces are small and cramped. This can be particularly uncomfortable for families or those staying in multi-person rooms. Some rooms are described as spacious, but these comments are less frequent. The bathrooms, often mentioned as narrow and damp, need better maintenance to combat humidity and mold.
While cleanliness is a benefit for some, others have encountered problems with dust, hair and even bed bugs. Sound insulation also seems lacking, especially for rooms near the road, which can detract from the overall comfort.
On the positive side, electric blankets and reliable hot water are well-appreciated features. Additionally, some rooms offer bathtubs, which add a touch of luxury to an otherwise basic stay.
Overall, while Maria Hotel provides clean and reasonably comfortable rooms with essential amenities, there are significant areas for improvement, especially in terms of modernizing and maintaining the facilities.
Beds
Maria Hotel offers a mixed experience when it comes to beds with some positive highlights. Many guests have noted that the beds are generally comfortable. Electric blankets and heated mattress covers are widely appreciated for providing extra warmth and comfort. Some guests found the firmness of the mattresses to their liking, particularly noting a medium firmness in some beds and comfortable cotton sheets and pillows in others.
However, there are also numerous reports of discomfort. Several guests mentioned issues with bed bugs, dirty mattresses and worn-out bedding. The pillows often received criticism for being either too flat or too soft. Additionally, some mattresses were considered too hard or noisy, contributing to less restful sleep for some visitors.
While the hotel provides practical heating solutions like electric blankets, the overall experience with the beds varies widely, indicating that improvements in cleanliness and mattress quality could significantly enhance guest satisfaction.
Cleanliness
Maria Hotel has garnered mixed reviews regarding its cleanliness. A significant number of guests reported issues with the hotel’s overall hygiene. Common concerns include dirty carpets, musty smells and visible mold, particularly in the bathrooms and shower areas. Some guests encountered dead insects and dust, as well as inconsistent cleaning services during their stay. Several reviews mentioned outdated facilities and the need for renovation, emphasizing that the decor and equipment felt worn and neglected.
However, not all feedback was negative. While many rooms were described as unclean, some guests found their rooms to be clean and tidy. Reviews also noted instances where the cleanliness exceeded expectations, suggesting that there may be variability in the hotel’s housekeeping standards. Despite the age and dated appearance of the hotel, there were occasional mentions of simple and clean environments, highlighting that the experience may vary from room to room.
Staff
The reviews for Maria Hotel's staff paint a picture of generally friendly and helpful service with numerous mentions of the reception and cleaning staff being attentive and cordial. The hotel's owners and their family are highlighted often for their warm and enthusiastic attitude, offering guests detailed information about local attractions and assistance with accommodations. This positive feedback is tempered by some remarks about the cleaning staff being overly persistent, especially on check-out days, which some guests found intrusive. Additionally, while most of the reception staff are praised for their friendliness and willingness to help, there are noted issues with some staff members not speaking English, which caused communication difficulties for some visitors. The frequent commendations for the boss and his family, who are described as kind, enthusiastic and thoughtful, stand out as a strong point, emphasizing the personalized and caring service that many guests appreciated. However, there are isolated comments suggesting that some front desk services need improvement, requiring guests to proactively seek assistance rather than staff offering it proactively. Overall, the friendly and accommodating nature of the staff, especially the owners, is a significant asset for Maria Hotel, enhancing the guest experience despite a few areas needing attention.
Wi-Fi
Maria Hotel offers a variety of amenities, but the Wi-Fi service appears to consistently fall short. Guests have reported that the internet signal is weak or non-existent in many rooms, creating communication challenges. The overall quality of the WLAN is described as very poor and there have been mentions of limited or no internet connectivity. Additionally, there seems to be a lack of effective communication regarding how to resolve these issues, further exacerbating guest frustrations. While the hotel advertises Wi-Fi availability, it's clear that improvements in both service and technical support are needed.
3 Star
Maria Hotel, a three-star establishment, offers an affordable stay in a scenic location with a decent value for money despite some drawbacks. Guests have expressed that while the hotel building is relatively old, the cost performance remains satisfactory. This mid-range accommodation provides acceptable amenities for the price, appealing especially to those who prioritize budget over luxury.
However, the hotel’s age does show in several areas. The rooms and bathrooms are often cited as being outdated with amenities and furniture showing considerable wear and tear. Issues such as old carpets, bedding and pillows are frequently mentioned, accompanied by occasional concerns about cleanliness and maintenance. Mold in the bathrooms and a general musty smell have also been noted by visitors. Noise from neighboring rooms appears to be a recurring problem, impacting the overall comfort of the stay.
On the positive side, despite these flaws, guests appreciate the affordability and believe the hotel offers a fair exchange for the price. For those looking for a cost-effective option in a beautiful area, Maria Hotel, though simple and aged, could serve as a feasible choice.
No, Maria Hotel doesn't have any pool.
No, a spa isn't available at Maria Hotel.
No, Maria Hotel doesn't allow dogs.
No, parking facilities aren't available at Maria Hotel.